"Incomplete font" warning when packaging a file in InDesign CS5.5?

When I package a file, any fonts that appear with an "incomplete font" warning, are not collected. But these fonts aren't incomplete at all—I have installed them from the file that I purchased from Linotype (Helvetica Neue). Can someone please tell me how to make this warning go away and have InDesign recognise that the font is in fact complete?

"Helvetica Neue" ... are you working on a Mac?
I'm asking this because Mac OS X comes with a Helvetica Neue installed -- in fact it's part of the required System set. But Apple decided the font was not good enough as it was, and made a couple of changes to it to make it work "better", and in doing so they broke a couple of things that fonts need to get printed correctly. So everyone's advice is to steer well away from using the System version of Helvetica Neue on a Mac.
Which brings me back to your assertion
jowillis79 wrote:
I have installed them from the file that I purchased from Linotype (Helvetica Neue).
as I suggest you very carefully and thouroughly double- then triple-check that you are, in fact, using your own Helvetica Neue instead of the system one.

Similar Messages

  • When packaging a file in indesign - Error message - Cannot copy necessary linked file(s)

    When packaging a file in indesign - Error message - Cannot copy necessary linked file(s)

    Can you select all Links in the Links Panel
    Use the Flyout Menu on the top right of panel.
    Choose "Utilities>Copy Links to"
    And see if that works.

  • InDesign CC / Cloud Fonts - Incomplete Font warning, does not export font when Packaging?

    I'm using a new font from the creative cloud.  I  packaged my project and the fonts showed "incomplete fonts" and then didn't export the font, into the font folder, when packaging.  There is an AdobeFnt15.lst file in the fonts folder, which I'm not sure about?  If this is the case, how will I deliver my project to my printer when it is finished?

    If you downloaded Typekit fonts from the Creative Cloud (the ones available from the Fonts menu in the Creative Cloud Desktop app), they are not packaged. They are only licensed to Creative Cloud subscribers or Typekit subscribers. They can be embedded in a PDF file or in an EPUB file or in a DPS project.
    So you have two options: (1) Given the popularity of the Creative Cloud, your printer should have at least one CC subscription, then they can download  the fonts you're using. In fact, it's a relatively automatic process and I describe in the linked blog post below; or (2) you can create a PDF file they can print from.
    Here's an article on how it works:
    Typekit Update in InDesign CC 9.2

  • Font issue occurs when creating pdf file from Illustrator CS5.

    I have some design files which are created in Illustrator CS5 and I made them as a pdf file using InDesign CS5 while I open the pdf file in Acrobat Pro 9  I have no issue with the file but my client is using Acrobat Pro 7 while they open the pdf file in Acrobat pro 7 junk characters(rectangular boxes) are appearing in it. Can anyone please look in to this and confirm is this a version bug or something else? It would be much appreciated if some give any idea to get rid of this issue.

    Aside from the PDF version, but to follow-up to what David is getting at, you are likelythe fonts are not embedding. Because they reside on your system you see the PDF as it should be. Your client likely does not have the fonts installed.
    Make sure your ID export of the document is including the fonts. If that still does not work, check to make certain the fonts you are using allow them to be embedded.
    If all else fails, seeing how this PDF is for client review (I assume) have the PDF settings set to convert type to outlines. This gets you past the current dilemma as you figure out the cause.
    Take care, Mike

  • How can I convert Pagemaker 7.0 file to InDesign CS5.5?

    I have problem with open pagemaker file to InDesign CS5.5. Before I was using PageMaker 7.0. Now I have InDesign CS5.5 & tried to convert my old file to InDesign. But I am having problem to convert. When I convert Pagemaker File, all text looks uncleare and unredable. I can't edit text and tables. Below is a image after converting from pagemaker.

    Start by reading the InDesign Help section on opening PageMaker files.  It suggests some steps to do IN PAGEMAKER BEFORE you do the conversion:
    •If the PageMaker file or its linked graphics are located on a network server, floppy disk, or removable drive, it may not open as expected if an interruption in data transfer occurs. To prevent data transfer problems, copy documents and their links to the hard disk, preferably in the same folder where the PageMaker publication is stored, before opening them in InDesign.
    •You may want to use Save As in PageMaker to clear unnecessary hidden data.
    •To ensure that all links are maintained, copy all linked files to the same folder where the PageMaker publication is stored.
    •Make sure that all necessary fonts are available in InDesign.
    •Repair broken graphics links in the PageMaker publication.
    •If you have a problem converting a large PageMaker document, convert portions of the PageMaker file separately to isolate the problem.

  • Can't Open Files in InDesign CS5 Made with CS5.5

    I created a file in InDesign CS5.5 and can't open the file in InDesign CS5. I received many errors stating that I needed to update my plugins. Not sure what that means. Any help would be appreciated.
    Thanks,
    Grant Novey

    AdobeMonopoly9999 wrote:
    Try telling students who barely have two nickels to rub together these days that they have to outlay $400-500 dollars every year to be able to keep up to date with the programs at their schools. I can barely get these kids to package their files properly and now they have to remember to export their files to idml and remember to put them in their folders before they copy it onto their external hard drive to bring it home to work on. Is it really necessary to update every bloody year and charge these kids so much to upgrade. And this time only for a .5 upgrade?  A lot of these kids have parents that are sacrificing every thing to pay for their kids college education. What message is adobe sending to these kids? That the study of graphic design is only for the rich who can afford to upgrade every year. Have a heart in this economy.
    Your points about the hardship of expensive learning materials, and the extra work involved in saving to IDML, are all valid.
    If/when online applications come into common use, some of the issues may fade away, because the newest and older versions will always be available for a user to choose from.
    In the meantime, perhaps some of these suggestions will be useful:
    * Adobe's volume licensing plan (VLP, I think) and transactional licensing plan (TLP) have been mentioned in this forum, in regard to the option of buying licenses for earlier releases. My thought is that your school could "freeze" their installations at a useful recent release, to extend the useful life of a student's own purchased educational copy. Search Google for terms like "InDesign volume license transactional license" without quotes. Also, perhaps someone who knows more about these options will jump in here.
    * Unless there are compelling class needs for the new features in new releases, there's no need to upgrade. Depending on the course's level, some features wouldn't be needed for lower-level classes; for the higher-level classes, use the newer software.
    * If possible, allow students to install DropBox, or other  online storage software, on the school computers, so they can save files remotely, and access them from any Internet connection. This won't eliminate the saving to IDML step, but it can eliminate the copy-to-transport-media step, simplifying things a bit. There may be security and other IT issues here to be worked out.
    * For students who intend to enter the design career, it may be less expensive to buy an upgradeable non-educational license, or even - shudder - a subscription. Subscriptions, I believe, can be activated and deactivated for specific periods, like rental cars, so, for example, if/when a student graduates and takes a job where the employer provides the software, or the student doesn't need the software for a semester or quarter, the subscription can be idled, and there's no cost. If the student becomes an independent designer, the subscription can be reactivated when there's work to be done. I believe Bob Levine once posted a comparison, on this forum, of cost-to-license InDesign, for subscriptions vs. other licensing methods. Bob?
    Sometimes folks compare the ongoing cost of software and upgrades to other industries and careers that don't seem to have the same issues. However, the tools needed in many industries and careers are no longer so static, as in the past. Carpenters who worked with manual tools could use hammers, screwdrivers, etc., until they wore out or broke, but  the introduction of electric nail drivers, screwdrivers, and drills forced production carpenters to upgrade their tools. Perhaps the increased output of mechanized tools balanced their increased cost. Draftsmen's triangles, T-squares, pens, etc., don't need upgrades, but there have been about 20 AutoCAD software releases for them to keep up with.
    Recently I had to replace my 1991 stick-shift car with a "new-to-me" 2005 model. It's like all the newer cars I've rented at times - automatic everything. I've done most maintenance and repair on the old one, and I always carried tools in case something broke on the road, and I could fix it myself. The new car is a disaster; the only fixing and maintenance I might possibly do is change a flat tire, add fuel, window-washer juice, oil, power brake and steering fluids, wash the exterior, vacuum the interior, set radio-station presets, and change the battery in the remote-control device that opens and locks the doors, and activates the entire computerized beast. There's nothing for me to do but open the doors, get in, turn on the engine, and aim in some direction.
    Mechanics, whose basic-level wrenches and ignition-timing strobe lights were capable of doing an amazing range of tasks over decades of model changes, now need annual expensive software upgrades for the computerized tools that troubleshoot and maintain the modern rolling computers that have replaced cars as some of us knew them.
    HTH
    Regards,
    Peter
    Peter Gold
    KnowHow ProServices

  • Problems importing PageMaker 6.52 file into InDesign CS5

    I have an 11-year old file that I need to import into either InDesign CS5 or FrameMaker 9 on Windows 7. The file was originally done on a Mac, so it had no extension. I have tried adding the .PM6 extension, but when that didn't work, I tried the .P65 extension. I know from the PDF properties that the file was done in PageMaker 6.52, but I don't have PageMaker, and neither does the original author at this point.
    When I try to import the file into InDesign CS5, I get this message: "The PageMaker document is damaged and cannot be recovered." (Note that I am using CS5, not CS2, so the issues I've seen posts about should not apply.)
    When I try to impor the file into FrameMaker 9, I get this message: "The filter encountered an error and could not complete the translation."
    I could try converting the PDF, but I'd like to get this file converted if that is possible.
    I am posting this in the FrameMaker forum as well to see if they may have any insights.
    Tammy

    It could well be that the error message is accurate and the file is damaged.
    If you’re on Windows you could download the PM 7 trial and try opening it with that. If that works, resave the file and then move it to InDesign.
    BTW, you keep saying import. InDesign cannot import a PM file, it can only open them.
    Bob

  • Open a URL link in the same window as SWF file in indesign CS5

    Hello,
    I am trying to create a SWF file using indesign CS5.  I have created buttons and placed in URL links but they always open another window.  I would like to know if there is a way to have the URL open in the same window that the SWF file has been created.  I tried, putting "_self" to target it in the URL bar, but nothing works.
    Thanks in advance
    TK

    Okay, I found the code but I can't get it to work locally.  If you have a web server maybe you can upload the files (swf and html) after you Publish them:
    import flash.net.URLRequest;
    import flash.events.MouseEvent;
    var myURL:URLRequest = new URLRequest ("http://www.google.com");
    testlink.addEventListener(MouseEvent.CLICK, clickText);
    function clickText(myevent:MouseEvent):void {
    navigateToURL(myURL, "_self");
    you have to have on the stage a link element called "testlink" (see the code above) which would be a Movie Clip with the label testlink.  It can be anything from InDesign:  a button, a rectangle, a circle, a graphic, you get the idea.  Just select that object in Flash and label it testlink or anything you choose but if you change the name from testlink also change the name in the code snippet where the line "addEventListener" is.

  • How do I open files in InDesign CS5.5 CS5?

    How do I open files in InDesign CS5.5 CS5?

    Hi, are you trying to open up a CS5.5 document in CS5? If so you need to export the docment while in InDesign CS5.5 to the IDML format.
    Please refer to this document: http://help.adobe.com/en_US/indesign/cs/using/WSa285fff53dea4f8617383751001ea8cb3f-6d52a.h tml#WSa285fff53dea4f8617383751001ea8cb3f-6d4da

  • Possible to create medium res .pdf file with InDesign CS5?

    Hello,
    Can anyone tell me if there is a way to create a medium res .pdf file with InDesign CS5?
    I'm working with a client and have been sending him both high res and low res files of a catalog project. High res .pdf is 12.8MB and low res is 1.2MB. He is asking whether I can create something in between the two, say somewhere around 6 to 8 MB.
    Any insight would be much appreciated.
    Many thanks,
    Tania

    PDFs do not have a resolution. The graphics within do, however..
    Look at the downsampling settings and experiment until you get what you want.
    Bob

  • Damaged Files in InDesign CS5

    Hi Friends,
                   How can find, File whether damaged or not before opening that file in InDesign CS5....?
    Thanks,
    Divya.

    Oviya... wrote:
    File size is 262 KB friend...
    That's enough information. The file is damaged, period.
    All file sizes created by InDesign are multiples of 4,096 bytes. Additionally, all files created by InDesign start with a standard structure of 8,192 bytes -- and at that point there is *nothing* inside the file, it's all header.
    Checking with Javascript is the most senseless thing to ask. How could that even work? You start a script, point to a file, and it says "file is damaged" -- for each file you want to open?
    [OT] "One more request to all, If you feel someone's reply is useful to find your answer or correct answer, don't forget to mark the reply as "useful answer" or "correct answer". If you mark It will help to the readers also."
    Please do so.

  • Missing fonts warning when opening a Keynote file

    I'm using Keynote 2.0.2 on a Mini Mac. Having searched for an answer to the ubiquitous "Missing Font" problem when opening a Keynote file, I was wondering if upgrading to the latest version would solve this problem. Unless it does, we would have to think twice about upgrading the software. A lot of users seem to have the problem with version 3 too. Does anyone have a solution to this? The presentation runs perfectly well, but the warning message is annoying and doesn't look nice when presenting to clients. HELP!
    1.42 GHz Mac Mini PPC G4   Mac OS X (10.4.8)   1GB DDR SDRAM

    I've experience this same problem multiple times. There is a way to get rid of the troublesome font, thereby getting rid of the annoying message. I may be glossing over a step or two, but it goes something like this:
    (1) In the Finder, right click on the Keynote file and select "Show Package Contents"
    (2)Locate the index.apxl.gz file and open it. The file exands -- then open the index.apxl file with Textedit (or Word). Throw away the gz file.
    (3) Do a search and replace -- find all instances of the troublesome font name and replace it with a non-troublesome font name, such as GillSans
    (4) Close the text file.
    Opening the Keynote file should now proceed normally. Note: Better practice this on a dummy file until you are sure everything works. I imagine that if you muck up the index file that the orignial Keynote file might be toast!
    Rob
    Black Macbook   Mac OS X (10.4.7)  

  • Does an "incomplete font" warning make sense for ttf?

    Hi all,
    we are getting "font incomplete" errors in the package dialog. According to the online help this "Lists fonts that have a screen font on the current computer but not a corresponding printer font."
    Does that even make sense for true types? As far as I know there is no such thing as a separate screen and printer font in ttf.
    To make things worse the fonts in question are Georgia and Times New Roman - both are system fonts.
    Specs:
    Windows 7 64 bit SP1
    InDesign 7.04
    I can't reproduce this on my machine but that's running 32 bit.
    Should we ignore it?
    Any hints appreciated - tried a forum search but didn't find very much.
    Regards,
    Mike

    There is no real erro message but a warning in the package dialog (sorry but we are using the German version):
    The report doesn't offer much more information:
    SCHRIFTARTEN
    (Nur Probleme anzeigen)
    17 Schriftart(en) verwendet; 0 fehlend, 10 eingebettet, 2 unvollst., 0 geschützt
    - Name: Georgia; Typ: OpenType TrueType, Status: unvollst.
    Dateiname: n. zutr.
    Vollständiger Name: Georgia
    Zuerst verwendet auf Seite: 31
    Geschützt: Nein
    - Name: TimesNewRomanPSMT; Typ: OpenType TrueType, Status: unvollst.
    Dateiname: n. zutr.
    Vollständiger Name: Times New Roman
    Zuerst verwendet auf Seite: 30
    Geschützt: Nein
    We actually don't even know where TimesNewRoman comes from - I suspect it's in one of the numerous linked pdf files. But then the dialog should state which files they come from.

  • How to load original fonts in a packaged ID file I was sent

    How to a load fonts into a packaged document another designer sent me; I don't want to use them in my document, but I'd like them in hers. This InDesign CC14. In other words, I have her fonts in her package, but don't know how to get them showing in her document correctly without using them in mine.

    Sorry for the delay in answering. The fonts named as missing are:
    Helvetica Neue  (T1) 107 Extra Black Cond Oblique
    Helvetica Neue  (T1) 27 Ultra Light Condensed
    Helvetica Neue  (T1) 35 Thin
    Helvetica Neue  (T1) 45 Light
    Helvetica Neue  (T1) 65 Medium
    Helvetica Neue  (T1) 66 Medium Italic
    Helvetica Neue  (T1) 67 Medium Condensed
    Helvetica Neue  (T1) 75 Bold
    Helvetica Neue  (T1) 76 Bold Italic
    Helvetica Neue  (T1) 77 Bold Condensed
    Helvetica Neue  (T1) 77 Bold Condensed Oblique
    Helvetica Neue  (T1) 85 Heavy
    Helvetica Neue  (T1) 86 Heavy Italic
    Helvetica Neue  (T1) 87 Heavy Condensed
    Helvetica Neue  (T1) 95 Black
    Helvetica Neue  (T1) 97 Black Condensed
    Helvetica Neue  (T1) 97 Black Condensed Oblique
    Times (T1)
    Helvetica Neue-Heavy
    I do not see these in the Fonts Folder, or much else I recognize as a font. I didn’t look before because I just assumed when packaged every font would be collected, but maybe they are just not there.

  • Font problems when importind IFD files (JetForm)

    Hello,
    I have around 20 thousand IFD files that will have to be converted into PDF.
    We are importing those files in LD Designer (having Output Designer installed on the same machine...) and having a lot of problems with special characters when translating the fonts - all the forms are in Brazilian Portuguese.
    Even when importing those files in the same machine where the IFDs were developed, same problem occurs. And they are not fancy fonts, just Courier and Arial.
    Is there a way to avoid this?
    Thank you for any hints!
    Marcos

    3) OmniPlan/Preview - When I create .pdf files of projects, words that have a double "f", such as Effort, Efficiency, Kickoff, etc. are created with either an exclamation point in place of the double "f" or a double quote mark. Even stranger, the same .pdf file saved on my computer can open either correctly or with the double "f" problem - it depends on the day.
    This sounds like slightly different fonts are being used, where one is generating an ff ligature which the others do not have, or have something else at the codepoint used for that.

Maybe you are looking for