Incomplete Incoming Emails

Some of my incoming emails are incomplete and just show boxes full of the letter A.  Even if I upload images it makes no difference.  Can anybody advise me how I might remedy this.  It seems to be emails from companies that are mainly affected.  I have looked at FAQs but not found any assistance for this problem.
Thank you.
Jennie

Thanks the email is 6.3 and OS X 10.8.3 - brand new!  I realise it is now about reading the email in plain text, but is there any way I can change it for all incoming emails or can you only just do it message by message.
Many thanks for responding with help.

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