Incomplete song play:  Do replacement iPods do better?

I've had my iPod for less than two months. From the beginning I've had the problem of some songs not playing completely. If a particular song ends early, it will always end at the same point. For some songs they play for a few seconds or several seconds and then the iPod begins to play the next track in the list. For other songs they will play until near the end before jumping to the next track. Others terminate somewhere in the middle of what should play.
When songs "skip," if I go back to the song and scrub a significant amount past the point where it abruptly ends, the remainder of the song will play, indicating that most of, if not all of, the song file is present on the drive. For example, one song that abruptly ended yesterday lasts 5:16, but after 1:25 the iPod ends the song and plays the next track. I scrubbed to 1:30, and the iPod began playing the next track. But after I went back and scrubbed further, to 2:00, the remainder of the song played -- all of the way to 5:16.
I thought the problem was related to disk fragmentation, but no one seems to acknowledge that possibility. Optimizing my music storage drive and restoring the iPod seems to help most of the songs that once skipped, but then I continue to encounter additional "incomplete" songs as I listen to more of my collection. Having the backlight always on makes no difference. Having Genius on or off makes no difference. I even tried converting my ID3 tags and restoring, but I'm still encountering songs which don't play completely, and it's maddening and frustrating. When I perform a restore, most of the songs that failed prior to the restore will play normally, but it's very inconvenient to go through the process -- especially when it won't work completely.
I've gone through the 5Rs and I've restored the iPod several times.
So my question is this: For those who've experienced this problem and received replacements from Apple, have you finally gotten a unit which did not have this issue? (I know that in some older posts, users have complained that they've gotten a replacement unit -- or sometimes more than one -- that still had the same problem.)
Even though my collection is relatively small (only 14 gb, 3300 songs), it's time-consuming to listen to the entire collection to try to identify songs to re-encode from the CD, and I don't want to waste any more time, in case I have to send in several units for replacement while my warranty is still good. Besides, there doesn't seem to be any guarantee that songs that once played fine won't eventually start skipping. Today I even had a song purchased from the iTunes Music Store end halfway through the song -- how do I replace that?
Apple used to make the premier portable digital music jukebox device. What happened?

Here are my thoughts...
*Skipping songs*
The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
Some users have suggested that completely removing all id3 tags and then replacing the information is often a solution. This can be achieved in iTunes by selecting an affected track, right/option clicking and using the option Convert id3 tags > None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
Personally I've have found files for which this solution doesn't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g. convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original file back onto the iPod.
<hr>
With this in mind I think it's a firmware issue rather than somthing affecting your particular iPod alone. Therefore a replacement is most likely to have exactly the same issue with the same tracks. One thing you could try is to collect a couple of tracks that you know fail and ask a friend with an iPod to put them on theirs to see if the fault is consistent.
Whan I come across any problem tracks or spot an issue like missing artwork I use the select button on the iPod to go to the rating screen and give the track a rating of one. I then have a smart playlist in my iTunes that shows tracks with a rating of one so that I'm reminded of which tracks I need to fix.
t2

Similar Messages

  • Can we get some progress regarding incomplete song play?  PLEASE READ

    I'm rather desperate to be rid of songs ending early (playing incompletely, skipping, jumping, cutting off, or whatever terminology you want to use). I'm making this post to try to consolidate everyone's complaints and to possibly alert Apple to the issue or bug so that they'll fix it. Hopefully an Apple Host will read this thread.
    We've often surmised that the faulty play was because of a firmware issue. After having spent time this evening examining the problem between my iPod and my computer, I'm beginning to believe it's completely a hardware issue -- specifically pertaining to the 1.8 inch hard drive inside the iPod Classic.
    Using [aacConverter|http://conglomco.org/aac>, I converted "Three Day Weekend" (which ends at 0:29 on my iPod despite being 4:48 in length), from the external hard drive on which I store my music. That decoded the m4a into aif. Then, using [Audacity|http://sourceforge.net/projects/audacity], I examined the uncompressed file. It looked like this:
    !http://home.earthlink.net/~terrancehicks/images/Harddrive_filepic-.jpeg!
    As you can see, there's nothing wrong with the file. I played it, and there was nothing wrong -- not even at the 0:29 mark. Then I used [iPodRip|http://ipodrip.com/download> to import files directly from my iPod. After repeating the above process -- aacConverter & Audacity -- I examined the copy of "Three Day Weekend" which is on my iPod. It looked like this:
    !http://home.earthlink.net/~terrancehicks/images/CorruptiPod_filepic-.jpeg!
    In the 30th second, the wave drops off into some weird pulses for about 30 seconds, after which the audio sounds like the music I'd imported from the CD.
    Apparently, something is happening to the file when it is transferred to the iPod's hard drive. Because removing the music and replacing it tends to fix the problem, my thought is that the hard drive has bad sectors that corrupt the data iTunes attempts to put there. I've only examined the waveform of a couple of the broken songs I imported from my iPod (iPodRip is shareware and limits the number of songs one can "rip" from the iPod without buying it), but there appears to be a pattern to the corruption -- around 30 seconds.
    However, I have identified three iTunes Store songs with a break, and though I can't convert them or view their waveform, I can listen to them (with QuickTime Player), and their pulses sound different from those of the unprotected files.
    So, given this information, can anyone figure out what's going on? (Reimporting songs is unnecessary, but users with much more music would have a reduced chance of having a place to put all of their music without having it riddled with bad sectors, if that's what they are.)

    I see two possibilities. The first is that your problem isn't the same as mine. The second is that your method of playing a song from your iPod with iTunes on your computer isn't the same as mine.
    I tested the aforementioned song, "Three Day Weekend," from the iPod's drive through iTunes while the iPod was connected to my computer, and once the song reached 0:29, it jumped to the next track, just as when playing the iPod standalone.
    The files on your computer hard drive are not technically the same as the files on your iPod. The files on the iPod are clones of the files on your computer (or external drive). As I demonstrated in the OP, a broken file from my iPod has a chunk of data that's different from the original file. I did some more investigating today. Using TextEdit and BBEdit, I examined the "text" of the good file and the corrupt iPod file side by side. They were nearly identical. BBEdit located two differences. The corrupt file was missing 1366 lines of data compared to the good file, and the corrupt file had one line with a whole lot of empty space inserted in the middle of the data that appeared on a line with an otherwise similar appearance on the good file. In the near future I'll upload some screenshots and post links so that anyone can get a closer look at what I'm talking about. (I don't know what it all means.)
    In order to check "Three Day Weekend" from my iPod in iTunes, I had to check the button next to "Manually manage music..." Then I expanded my iPod playlists by clicking on the triangle next to the icon of my iPod under DEVICES (it may help if you collapse your regular PLAYLISTS by clicking the triangle next to "PLAYLISTS" so that you won't mistakenly play one of the files from your hard drive). Then I went to my playlist where I track my broken songs and double-clicked on "Three Day Weekend." As I said, it exhibited the same behavior as on my iPod standalone. Mugsy, if you've followed that procedure and had your songs play fine, then your problem is different from mine.
    If your problem is like mine but FooBar puts your music on the iPod, then it's not the SAME music that was faulty. The music on your hard drive is fine, but something's happening to it when iTunes transfers the music to the iPod. Because FooBar's transfer doesn't produce "skips," it's unlikely the hard drive has bad sectors. Rather, iTunes is corrupting the files during transfer. Or is it a combination of factors? Some posters have been saying they've been experiencing similar problems since some version of iTunes 7! What could be causing Apple's premier cross-platform software to be mucking up data during transfer? You would think they would want to fix it.

  • Incomplete Song Play

    I recently downloaded iTunes 9. It stops playing a song and skips to another in the playlist for no apparent reason. There is no pattern to the song it cuts short or how far it goes into the song before moving to the next. I re-downloaded "9" and restarted everything to no avail! HELP!!! This *****.

    Here are my thoughts...
    *Skipping songs*
    The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
    Some users have suggested that completely removing all id3 tags and then replacing the information is often a solution. This can be achieved in iTunes by selecting an affected track, right/option clicking and using the option Convert id3 tags > None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
    Personally I've have found files for which this solution doesn't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g. convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original file back onto the iPod.
    <hr>
    With this in mind I think it's a firmware issue rather than somthing affecting your particular iPod alone. Therefore a replacement is most likely to have exactly the same issue with the same tracks. One thing you could try is to collect a couple of tracks that you know fail and ask a friend with an iPod to put them on theirs to see if the fault is consistent.
    Whan I come across any problem tracks or spot an issue like missing artwork I use the select button on the iPod to go to the rating screen and give the track a rating of one. I then have a smart playlist in my iTunes that shows tracks with a rating of one so that I'm reminded of which tracks I need to fix.
    t2

  • Unable to correct Album: 'Song play Order' on iPod

    Windows Itunes (version 7.01): Sync to iPod Enabled (manually manage songs & videos box is: UNchecked)
    Ipod 5G 60 GB (OS 1.2): Shuffle play set to OFF
    When I recently added a new album (of ten songs) into iTunes, I forgot to enter their correct corresponding track number. I subsequently (in iTunes) entered the album artist's name (same for all songs) and corresponding correct track numbers (1 of 10, 2 of 10, etc), with the album's song order now appearing & playing (in iTunes) correctly now.
    I then SYNCED my iPod to iTunes, with the iTunes display window confirming that these songs were being updated on my iPod. The artist-album song list order (albeit greyed out) under the "MY iPod" icon in the iTunes Device>Music section also confirmed that the album song order had been succesfully changed. Interestingly enough, I noticed it's NOT possible to CHANGE the song sort category here in the iTunes DEVICE section (always remains on 'artist'), even though I'm able to change the sort category in the iTunes LIBRARY section. I had expected that whatever category was selected in LIBRARY section would be reflected in the DEVICE > MY iPod section as well. Why is this not the case? :confused:
    Strangely enough, when I then EJECT my iPod from the PC and call up the above Artist>Album, the album's songs still appear in the original (WRONG) :mad: order as when the album's songs were when initially loaded . What am I doing wrong? Did I miss something here?
    How can I get my Album Songs to play in the correct (ammended in iTunes) order, on my iPod too?
    Thanks in advance for all help and assistance.
    Scotty
    iPod 5th Generation 60 GB   Windows XP  

    Hi Snubnog,
    Many thanks to your reply and informative link, I now use this succesful work around solution: 1) removing the recently tag edited songs from my iTunes library and then 2): re-importing them back into the iTunes Libary. Following this, and syncing my iPod up to the iTunes library again, my album songs now appear in correct play order.
    Thanks again for your help.
    Scotty
    iPod 5th Generation 60 GB   Windows XP  

  • Songs play SLOWER on iPod???

    When I play songs on iTunes, they play at normal speed. But when I listen to them on my 4G iPod or Nano, they seem to play slower. I've looked at the settings and everything seems to be correct for good performance and high quality listening.
    Can someone help me, please!!!

    hmmm, I dont think the ipod is the problem if you ripped your cd's
    Did you rip the cd's or buy them off of itunes?
    If you did rip the cd's try it again, it may be that the CD is just scratched, so it plays slower.

  • WHY ARENT CERTAIN SONGS PLAYING ON MY IPOD

    HELP

    Do they synce to the iPod?
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    Do they play in iTunes on the computer?

  • Song play on Ipod doesnt play on Ipad

    Ipod and Itunes can play selected songs. The some of the same selected songs on the Ipad 3 will not play.  Some songs that actually play skip around. Anyone else having this issue?

    I have the same issue. The songs play on my iPod, but don't play on my iPhone. I've had a question posted about this for a few weeks now.

  • Purchased song plays but has no sound

    I purchased several songs from Itunes, they all play except one. It plays on my stereo, but when I play it on my iPod is has no sound. I shows up in all the play lists and appears to be playing, it just has no sound. Any ideas? I've only had my iPod a week and have lots to learn, Thanks in advance for any help.

    Assuming other songs play on the iPod:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync or delete all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • How to keep track of last song played?

    Hi!
    Does anyone know how to keep track of which song played last time before itunes was closed? I have a big list of songs in my playlist and I play it everyday while I'm working. If I shut down my computer and start it again the next day, I have to manually look for the song I played the previous evening. Is there a way where it will keep track of the last song and play it from that?
    Thanks
    JB

    Subwaygirl, welcome to the Mac family! I'm not sure whether you're asking about beginning to play from the last song played on your iPod or iTunes so I'll answer both.
    From the iPod, simply hit Play and it will begin at the next song. It cannot go back to the last song played.
    From iTunes, use my answer to Chris to add the Last Played column, sort by that and select the song at the top of the list. That is your most recently played song. If you hit the >> or Next button you will then go to the next song in the randomly-sorted list.
    Powerbook G3 Mac OS X (10.3.9)

  • How can I get my ipod to list the "album artist" instead of "artist" in the music menu, but still show the artist with the featured artist when a song plays?

    For example, I am putting Kanye West's album "808's & Heartbreak" on my ipod. The track "Amazing" features Young Jeezy. So in iTunes, I list the track name as "Amazing", the artist as "Kanye West ft. Young Jeezy",  the album artist as "Kanye West", and the album as "808's & Heartbreak". What I want is for my iPod to have a list of album artists instead of artists, so that I can find the song "Amazing" under "Kanye West" instead of "Kanye West ft. Young Jeezy" or "808's & Heartbreak".
    And when the song plays, it should say:
    Amazing
    Kanye West ft. Young Jeezy
    808's & Heartbreak
    Is there a way I can do that? I tried using the "album artist" field thinking it would do what I wanted to do, but it didnt. I also tried using the "sort artist" field and typed "Kanye West" in there, but that didnt work either. I wish iTunes was simpler and easier or atleast CAME WITH A MANUAL. Any help would be greatly appreciated THanks

    Have you tried a different pair of earbuds/headphones to rule out a pair of damaged/faulty ones?  You might also want to make sure the headphones are securely and firmly seated in Nano's headphone jack.  Lastly, check the headphone jack for any signs of debris or damage.  You may need to have the headphone jack replaced either by Apple or a third party repair company.
    I assume this static is present on any track you listen to versus only particular ones?
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  • My music won't play on my ipod classic 160GB and it skips songs can anyone help me?

    My ipod classic 160GB won't play my music there is sound coming from it but the music won't play and it skips songs as well does anyone now how to fix that?

    Have you checked if your Earphones are working?
    Do you get the Music menu after the reset? (what is display on the Screen? song playing)
    Normally if you Reset the iPod, it will turn the shuffle mode off, but do check under setting that shuffle mode is off.

  • I bought a song on my iPod and I put it on my iTunes on my computer now it won't play on my iPod, I'm gonna punch someone I like my song that wouldn't play, how do I fix this?

    I bought a song on my iPod and I put it on my iTunes on my school computer (MacBook Air)  now it won't play on my iPod, I'm gonna punch someone, I like my song that wouldn't play. If you can help me kik me (becca_wuvs_you) or answer in the comments

    Try:
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
      - Restore to factory settings/new iOS device.

  • Here goes. My iPod touch has all my songs on it. I have changed computers several times and iTunes has a library of similar but not as many songs as iPod. When I plug iPod in ans go to sync it says that iTunes library will replace iPod songs.

    Here goes. My iPod touch has all my songs on it. I have changed computers several times and iTunes has a library of similar but not as many songs as iPod. When I plug iPod in ans go to sync it says that iTunes library will replace iPod songs. I don't want this to happen I want the I pod songs to sync with iTunes. What do I do?

    That really does not work since music is not included in the backup.  See:
    iTunes: About iOS backups
    puttly123 wrote:
    backup your ipod. then sync your ipod to the computer, then restore your ipod and it will still have the right songs. its exactly what i had to do with mine.

  • I bought songs on my iPhone and synced it to my computer but the songs appear but can not be played on my iPod touch

    i bought songs on my iphone and when i plugged in my ipod touch to the computer the songs transfered to the ipod but they can not be played.
    it is the same itunes account so i dont know why they didnt just transfer over? any one any ideas what i can do? i want to take the ipod touch with me
    on holidays but it doesnt have all my latest music on it i dont want to take my phone to the beach in case it gets damaged or lost.

    I've tried syncing it at least 3 times thanks for the answer though

  • ITunes songs don't play on my iPod

    Today I was simply listening to my iPod and I went to a playlist in which all of the songs were ones that I had purchased and downloaded via iTunes. I pressed play, and my iPod simply skipped over all of these songs and would not let me listen to them. This is the 2nd time this has happened, and requires me to connect my iPod to the computer, which may pose problems when traveling. Any suggestions?

    It happens to me as well..I use my ipod to go running with and it is really a pain when it skips through the playlist I have created with purchased music or any purchased music.
    The only way around it so far is connecting the ipod to the computer before each run...which I sometimes forget at 6am!!!
    Advent 3312   Windows XP  

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