Incomplete status of scorm file not changed

Hi,
We are having the following problem, which I hope you can
help me with to solve.
We have created a E-Learning training which is SCORM
compliant into our LMS. When we start the training and exit it with
the exit button in the control bar, before the movie is ended, the
LMS report the training status as incomplete, which is working
correct.
The problem starts when we restart the same training. At the
end of the training there is an option, which should be chose,
which give a score of 10, after which the training is automatically
closed. The LMS registers the score of 10 but the movie keeps the
status of imcomplete. We had a thorough look at the report send to
the LMS after the second attempt and it looks like, although the
score is now part of the feedback, the status is still incomplete.
This problem does not occur when we start the training for
the first time and let it run until the end. Then the feedback to
the LMS has a score of 10 and the status us completed.
FYI, we set the pass/fail setting in the scorm file reporting
to value 10. Which should work correctly.
We could also put a complete of incomplete value in the LMS
but that functionality is not available in our current LMS.
Is there anybody that has a solution for this because this
problem is currently forcing us to postpone the go live of the LMS.
Kind regards
Erik

Hello Gordan,
do you mean that in CAT customizing you have your /ccm/master_catalog with "approved" value and the name of your procurement with "To approve" value?
Best regards
Jorge

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