Inconsiste​ncy in Thinkpad Yoga availabili​ty dates

I don't think I will again order anything from lenovo .I place an order for thinkpad yoga on 1st February .when I was placing the order it says shipping within 8 business days . after when I call the lenovo online then they said they are having a problem with suppliers so its now showing any estimated shipping date . and today when I call they saying the estimated shipping date is 9th march and from that day it will take another 5 days for delivery. From the day I order I was checking the lenovo online site its still showing 13 business days for shipping . and the customer service is not helping much they said they can't do anything .if I want to cancel the order I can cancel .is it a joke company like lenovo customer service don't have an idea. Don't no really what to do .all my work is pending .

Rimaz,
I can appreciate how frustrating this would be, especially when you need to be sure you can get a system by a certain date.   Lenovo's direct sales process (tele / web) varies a bit by region, but generally the information on availability ahead of the order is updated daily rather than real time.  It also reflects the general base configuration for products that can be customized, so if different components are selected, final availability can change.
Often the estimated shipping dates (after order is placed) can move several times and may deliver before the dates given.  I realize this is problematic in your case.
Perhaps sales can advise on any "topseller" models that may be fixed configuration and on hand that could be similar to your specfications and shipped sooner?  Also, perhaps some Lenovo resellers have models in stock and could potentially be another source if they could ship quicker?
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Similar Messages

  • Thinkpad Yoga - Insufficient external display resolution over the Onelink

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  • Lenovo ThinkPad Yoga 14 - Intel Core i7

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  • Thinkpad Yoga and UP710E stylus, how do you make them work together?

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  • Thinkpad Yoga wakes up on its own after going to sleep blaming lid if wifi was enabled

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  • Deep dive on ThinkPad Yoga May 28 2014

    Join us as we do a deep dive on the ThinkPad Yoga, this 28 May @ 8:30pm EDT. Get down and dirty with our product experts to find out what goes under the hood of our Think Machines. Learn how Lenovo innovates with new technology & unique form factors while maintaining mil-spec standards.
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  • Thinkpad Yoga - ghosting / after-image / watermark issue

    Admin Note: This thread has been reorganized for escalation purpose -  using ajpot's info for escalation since he was the first to respond to my request of collecting information.
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  • ThinkPad Yoga Ghosting Probleme - 20CD0001GE

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  • Thinkpad Yoga 13 keyboard and mousepad don't work

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  • Issues with Thinkpad yoga on Windows 7 64-bit

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    Link to image
    Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

  • [New Thinkpad Yoga 12 2015] enable Hyper-V feature on Windows 8.1 pro

    Hello,
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    Regards.
    France
    Produits gamme Think
    Français
    Support service & Garantie matériel 0810-631-213
    9:00 - 18:00 Lundi - Vendredi
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  • ThinkPad Yoga won't connect to external display

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  • Need help with warranty service on ThinkPad Yoga

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    Admin edit - retitled thread

    Hi Mark,
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    Best, 
    Dan

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  • Connecting Thinkpad Yoga to Dual VGA Monitors

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