Inconsistencies when EP Accessing ESS through ITS

Hi,
I have a standard system of EP6 accessing ESS applications through ITS. When I access some of the iviews, they work fine both from client PCs as well as from the server.
But, when I access some of the pages (say SAP Inbox), it works only from server. It does not get displayed when I try to access from client PCs.
I have checked that the R3 transaction type and the service files within ITS are identical for both scenarios.
Any idea what might cause this issue.
Cheers
Sivakumar

Hello,
You can poublish the templates from your R/3 system.
1) You need to setup your IACOR service on your ITS.
2) You need to configure your ITS destination in R/3 using Tcode SE80 -> Click "Utilities -> Settings" Once the popup box come up click the Internet Transcation Server tab and click "Publish" choose your ITS that you defined in the IACOR setup and click the green check mark.
3) From Se38 run "W3_PUBLISH_SERVICES" Enter an "*" for package and run the program. Once the system returns click"Publish"
You should now have all of the SAP provided ESS templates.

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