Inconsistency in upper level report and drill down report

I have to reports:
1) Higher level report pulls data against customers and shows aggregated data for all promotions for that customer from a table A.
2) Lower level report pulls data from the same table A, but for all promotions against a customer after i drill down on a Customer.
However, the values of a measure when summed up for a customer in the higher and lower level reports, does not match sometimes. Sometimes its in sync, sometimes its not.
My Oracle BI servers are 2 in no. with clustered configuration. Can this be an issue related to caching of measure values? If not, please give me pointers in other directions i can look.

clustering is not a problem here....just check for some example...and do some unit testing to find the rootcause of mismatch..it might be including some some extra values..

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