InCopy CS 6 vs. CC

I have signed up for CC, and downloaded InDesign CC & InCopy CC. Now I find I must have InCopy 6 for a K4 workflow, and the K4 install won't recognize the InCopy CC I have loaded. So I am URGENTLY trying to install InCopy 6 as part of my CC membership (I was assured that I would be able to do so when I was researching the purchase). Can you point me to the correct link for that download, and will it recognize my CC account as paid?
Thanks.

Log into your account at creative.adobe.com
Scroll to InDesign or InCopy and click the icon. That will take you to the
application page. You'll find a section called "in this version" where there
will be a drop down. Click to choose CS6 and you will be able to download
and install that version.

Similar Messages

Problem AAMEE 3.1 + InCopy 8

Hi all,
I cannot obtain update for InCopy CS6 (8.0.1) by AAMEE 3.1 tool to build a new package or to update existing package.
The disk image downloaded from Adobe site is not a valid installer for AAMEE
Someone has any kind of solution?
Platform MacOsX v. 10.8.2
Only AAMEE is installed - no other Adobe software.
Thanks

hi,
While creating your Adobe account, did you use any special characters like &,% etc. in username or email address. There are some known issues with these characters.
Thanks
Saransh Katariya | [email protected]

Can links from InDesign or InCopy Articles use non-file: URLs?

I am trying to determine if InDesign CS6 or newer provides any way for links to be to URLs that are not file: URLs. For example, I am using a CMS that provides HTTP access to images. I would like to do something like:
        <Link
          Self="uf3"
          AssetURL="$ID/"
          AssetID="$ID/"
          LinkResourceURI="htp://myrepository.com/resource/binary/myimage.jpg"
       />
My experiments suggest that this will not work but I'm hoping I've overlooked something.
Another wrinkle is authentication: for access to the CMS the URLs need to be authenticated, which means InDesign would need to get then authentication information on at least first resolution.
Is there a way to do this out of the box? If not, what would be required in terms of plugin implementation or library deployment to enable it? Back in CS3 days we were able to use some unsupported libraries to get URL resolution working but it would be nice if it worked out of the box.
Thanks,
Eliot

As far as I know there is nothing new in CS5 (or CS4 for that matter) regarding which styles are retained when exporting frames to InCopy. If you're exporting an individual story (text frame) from ID to IC, the only styles in that ICML file will be the ones used by the text in the story. If there's no text in the story -- you're exporting an empty frame -- then the ICML file won't have any styles.
It's been this way as long as I can remember.
What you need to do in InDesign is keep some fake text in the text frame to which you've applied the styles you want the InCopy users to use. Export that, then in InCopy, open it up, delete the text, and the styles will remain. Now you can save it as an actual InCopy template file (ICTD? something like that) from the Save As menu, and when IC users open it, it'll create an untitled, empty copy of the starter InCopy document with all the styles.
In a non-Woodwing workflow, InCopy users open the actual INDD file and so have access to all the styles, even if the story frame they want to work on in that layout is initially empty. Or, they can import (Load) all the styles from an InDesign doc into their standalone InCopy file from the InCopy Paragraph Style panel menu (Load All Styles).Not sure if you can do the latter w/Woodwing.
I was pretty sure that Woodwing had a different way of creating InCopy templates, something like InCopy article templates? Not sure.
AM

InDesign auto-size frame feature not working in real time in InCopy why?

We have just recently migrated from InCopy CS4 to CS6 to take advantage of the new features like the auto resize frame option, however it now seems that this feature is not working in real-time.
Basically the steps are needed to be complete before it auto-resizes the frame in InCopy, we use both layout and assignment based workflows:
1. From an ID document ('doc1'), exported a 'layer' to IC, certain frames are set to auto-size in height using the text frame options. So that editorial can review and make changes to text and the frame should resize according to the specifications set. IC stories are saved to a folder located in a content folder inside the top issue working folder.
2. Editorial opens the IC software, then opens the ID 'doc1'. Check’s out correct .icml file and makes edits to frame with auto resize.
3. Frame does not resize according to text frame set options and InCopy file does not respond in same fashion as InDesign.
4. Change only occurs when InCopy file is closed and updated in InDesign, which is frustrating as this feature would save huge amounts of time serving editorial requests.
Has anybody experienced this type of workflow problem? If anyone can provide mw with some pointers as to what can I do to get this to update in real time perhaps run a script? Update file in InCopy and refresh I will very much appreciate their assistance. I have run out of ideas.
Thanks!

We've had all sorts of problems with this feature as it should've worked straight out of the box but after some testing we have found that its something to do with the way you open the actual file in InCopy. Which is far from ideal and should have been UAT by Adobe before release.
This will not work consistently work if you open the designed .indd or .icma file in InCopy using the file open command within the application.
If you need this to work, the InCopy user has to open the .indd or .icma file by dragging and droping from OS windows explorer into InCopy, we use Windows 7 acrros all the teams. Check out .icml files add text changes to the set auto resized frames, this process will expand/collapse the frames to fit the content but as you have to use the drag and drop method to open the .indd and .icma file, 2 users cannot access the same time doc at the same time (a serious flaw in the programming architecture!) which stops people working in parallel. Save changes, check in .icml content and close .indd or .icma.
However the flaw comes in if you then open the .indd and .icma file in InCopy using the file open command within the application, before an InDesign user opens and saves the file (updates the design). The corrections added in the previous stage above, will not show the frames expanded/collapsed to take in the added text and instead show over matter???? The only way around this is to ask an InDesign user to open, update and save the design that way the InCopy user will see the same result no matter what file open method they use.
Another suggestion is to design the page to have some of the auto resize frames anchored within main body of text and that way the frames will expland/collapse when checking out and editing the content. However, this does cause issues with InDesign crashing etc. so we have tried to stop this method within the working group.
Have you experienced other more serious issues with InDesign crashing consistently when re-importing .icml files? See other forums here:
http://forums.adobe.com/thread/671820?start=80&tstart=0
http://forums.adobe.com/message/5045608#5045608
As far as we can see this is a major flaw in how the application(s) work, we have an enterprise agreement with Adobe and purchase a large volume of Adobe products globally but so far the technical support team are unable to find a solution to this and I'm not hopeful of any resolution soon even with the new release of Adobe CC.

InDesign/InCopy 7.5.3 is out [ANN]

You can tell CS6 is getting close.
Adobe has released InDesign and InCopy (and InDesign Server) version 7.5.3.333.
Release notes at http://helpx.adobe.com/indesign/release-note/release-notes-indesign-cs5-51.html
(well, linked from http://www.adobe.com/support/documentation/en/indesign_incopy/releasenotes.html#indesignCS 55753 if you want to compare InDesign and InCopy and InDesign Server).
Changes from 7.5.2.318 to 7.5.3.333:
Architecture / Document
InDesign unexpectedly quits when performing certain copy/paste operations. [3073952, 2941163]*
When opening files from a newer version of InDesign, non-meaningful errors about missing plug-ins are shown rather than a clear indication that the file is from a newer version. [2944763]*
Degradation in performance when moving objects when display is set to High Quality [3128109]*
InDesign unexpectedly quits when recovering a file on product restart. [3100953]*
Graphics
White stitching line in JPEG export with certain placed images scaling percentage and JPEG export resolution [2987040]*
Redraw performance for ID CS5 is slow compared to CS3. [2910574]*
Poster: From Current Frame' option in the Media will not restore the poster from that frame after re-linking. [3097841]*
Reduced transparency support for TIFF files from Photoshop CS6 [3073238]*
Hyperlinks
In certain drag and drop scenarios, URLs are getting changed in InCopy/InDesign CS4, CS5.5 [3054805]*
Installer
Uninstall/Reinstall removes Bridge's "Place>In InDesign" menu item. [3079235]*
Import / Export
Wrong page number on export book to PDF [2940448]*
INX / IDML
Tab override gets reset in INX/IDML [2827174]*
Master applied incorrectly when opening IDML file [3114965]*
Legacy versions fail to read ID CS6 files that contain files with new Pantone Plus colors. [3119501]*
Layout
Inconsistency in loading and exporting a linked image from INDD [3017929]*
Strange offset occurs between two pages on same spread [3080049]*
Print / PDF
InDesign unexpectedly quits when exporting to PDF with text variables [2866963]*
Note inside document table with text variable causes InDesign to quit unexpectedly on export to PDF/IDML. [3089441]*
Unable to navigate document if TOC is on master page. [2907482]*
Text appears misplaced in certain cases when DataMerge is used to export [2939067]*
InDesign hangs or quits unexpectedly during certain package and preflight operations. [2982454]*
Scripting
Problem copying stories via VBScript when called through an application [3059225]*
Unexpected shutdown when JavaScript is executed with InDesign followed by closing of document. [3021908]*
Text
Using Smart Layout with Linked frames causes InDesign to unexpectedly quit in certain cases. [3085379]*
Fonts not loading from different locations. [3013562]*
InDesign quits unexpectedly with certain fonts when balancing columns [3099740]*
Fonts of the same family but different type behave unexpectedly on IDML round trip. [3114961]*
Certain documents go into infinite loop when adjusting frame size [3113902]*
Incorrect glyph selection with certain Indic fonts when using specific virama and joiner character sequences. [2849232]*
Broken spanning columns cause issues with Text Wrap & Keeps Options [2958674]*
UI
Folio Builder and CS Review's SWFs will not render when '<' is present in doc filename [2971572]*
InDesign CS5.5 quits unexpectedly on deleting unused swatches using small view option [2987294]*
XML
associatedXMLElement returns 'NULL' for a merged cell in table. [2946288]*
InDesign Server Only
CCommandLineArgs::ProcessArgsLate will cause product to hang in certain cases when used with LogToApplicationEventLog [2988814]*
InDesign Server quits unexpectecly when running spell checker on certain documents. [2935990]*
Document installed fonts get locked on Windows. [2890001]*

Hey, what about this one!
When opening files from a newer version of InDesign, non-meaningful errors about missing plug-ins are shown rather than a clear indication that the file is from a newer version. [2944763]*
This needs to be retro-fixed for all existing versions, all the way back to InDesign 1.0!
It's unimaginable this particular issue had to persist for more than a decade, leading to frustration and bewilderment of literally thousands of users, and hundreds upon hundreds of posts in this forum alone.

InCopy CS6 "Cannot Open File" from InDesign CC

I'm trying to review copy recently posted by my designer. I'm using InCopy CS6 and she recently upgraded to InDesign CC. We never had a problem before, but now I'm getting the following error:
I'm running Windows 8 and she's on a Mac (not sure which OS).
Any thoughts?

For real? I can't believe that the latest version of the standalone InCopy can't play with InDesign CC. My designer is a contractor and just spent a lot of money to upgrade to CC, and my employer didn't want to pay for all of CC, so they just got me Incopy CS6.

InCopy Crashes when trying to open InDesign file.

InCopy just spins when trying to open an Indesign file and will eventualy cause InCopy to crash. When InCopy is then reopened the file will be recovered but the only tab available is layout view, both story view and gallery view are missing. The editor needs story view to make corrections.
The designer sets up the file with InDesign CS6 v. 8.0.1 on a mac w/osx v.10.7.5 the editor was using InCopy CS6 v.8.0.1 but has received new hardware and is on v8.0.2 windows 7. One of our Editors does receive this message Adobe InDesign is missing required files, Please reinstall.
We have upgraded editors hardware to allow more resorces.
Please advise what may be the cause.

Why would one of your editors receive a message about "Adobe InDesign is missing required files, please reinstall"? Aren't they using InCopy (not InDesign)?
Re the InCopy crashes, it sounds like the INDD file might be damaged. You can test this by having the InDesign user create a new test document and export one story to the workflow. See if the InCopy user can open that INDD file over the network, check out the test story, make a change, save it, check it back in, and then the InDesign user update the story on their end.
AM

Is there any need for an InDesign user to use InCopy as well?

We are looking to do a software refresh from CS3 to CS5, and when auditing users we discoverd a handful of people that are using InDesign and InCopy. My previous thoughts about InCopy, was that the program isn't needed if you have InDesign, but users have given the following reasons for using both. Can someone tell me if these reasons are founded, or if there is a way to do these things in InDesign only?
Example 1: InDesign: Use to edit pages before going to press, cut copy to fit, re-write headlines and insert captions. InCopy: Use daily to perform first reads and content edits of stories submitted by writers and to write my own copy, and to format stories before sending them to the copy editor for final editing.
Example 2: InCopy CS2 I use in conjunction w/InDesign when we create an issue.
Example 3: I use Adobe Incopy CS2 several times per week to format and file stories with our copydesk. I also use Adobe InDesign CS3 to make cuts and late edits on page each week before my section ships to the printer.
Example 4: Use both daily for printed materials
Input is greatly appreciated! Thank you

Thank you John, for one user it appears he is doing to copy editing as well as the design. He is using InCopy to format tex files before they are imported in InDesign. Can you tell me if InDesign can be used as a word-processing software?
Here are exaples of a few of the other workflows: When I send stories to our copy chief, they have to be in an InCopy template for him to format the fonts. FM's two reporters send stories to me in Word, and I edit them before putting them in an InCopy template and sending them proofread. They then do an initial proofread for house style before formatting them and sending them to our art department for page layout in InDesign.
After the pages are laid out by our art director, I use InDesign in order to cut stories to fit, proofread and edit and write captions on page. Years ago, we had an additional copy editor to help our copy chief with this stage of the process, but he got laid off. They gave me and one other editor copies of InDesign at that point, so that we could distribute his work on shipping days. Since we're a weekly, I currently use both of these programs extensively every week.
It appears these users are wearing multiple hats, I was just under the impression that InDesign could do anything that InCopy does (and more ofcourse). Apparently I was incorrect?

InDesign/InCopy CS5.5 or wait for CS6

We are currently an InDesign/InCopy workflow for our City quarterly magazine. I have InDesign on the Mac and there are 7 InCopy stations on PC's. I currently have CS5 for InDesign but have not upgraded the InCopy users yet so for the publication we are using CS4. We are looking at upgrading everyone now to CS5.5 but with CS6 on the horizon (and all the new epublication capabilities),I am wondering if it would be wise to just wait for CS6 at this point. We won't be able to upgrade for a couple more years after we do.
Any comments?
Thank you,
Holly

Ugh. I'm afraid I need to revise my remarks a bit:
It's a bit tough to find the pricing details on the web, but call an Adobe volume licesning reseller and I'm sure they'll be happy to quote it for you.
I was fooled by the nonfunctionality of the Discount calculator if you choose MultiNorthAmerican Language instead of Universal English. I turns out the rates are the same as at the Adobe Business Store.
And I guess it's not-so-good for you. $119 for a CS5.5 InDesign upgrade, and $210 for 2 years of maintenance. $89 each for the InCopy upgrades, and $76 for 2 years of maintenence. So extended out for 1 InDesign and 7 InCopy, that's $1484. Coincidently that's $742 for the upgrades and $742 for for the Update plan (how do they do that)?
But the kicker is, of course, if you had bought the upgrade plans at the same time as you bought the products, then you wouldn't be paying for the upgrade plans now. But of course, they only last 2 years...
But we've heard that Adobe is moving to a 12-month release cycle, so you theoretically expect to get two version for that $742 Update plan (CS6 and then the next one, be it CS7 or CS6.5 or whatever). Except you're inelligable to buy it today, since you don't have CS5.5.
So, umm, where does this leave you? I don't know. I guess I'm a fan of keeping current, because everything changes and you never know what you'll need. But the question is whether CS5.5 is worth it to you. So download the trial and see.
But if you upgrade to CS5.5, you should buy the maintenance. CS5.5 came out in April/May of 2011, so CS6 should come out around the same time, if everything works "acording to plan." So if you buy the maintenance in, say, February, then you'll get CS6 for the same price you paid for CS5.5, as well as the version that comes after it, asuming Adobe sticks to the same timetable.
Ugh. Maybe you should think about the subscription model, I don't know. Or increasing the number of seats so you make it over the TLP point restrictions and up to some actual discounted levels.

Use InCopy CS4 with InDesign CS5? Or Upgrade to CS 5.0?

Client has InCopy CS4; project is in InDesign CS5.
Can they upgrade to InCopy CS5 (not 5.5)?
I don't imagine they can open an InDesign CS5 file with InCopy CS4, can they?
We're both on Macs
Thanks for your help!

Hello Srivatsan,
The differences between downtime minimized and the resource minimized is the first shutdown of the production system. For downtime minimized strategy it's the phase MODPROF_TRANS. And for resource minimized, it's either EU_import, or the START_SHDI_FIRST. But you can restart the soruce system(but not in production mode) after that until MODPROF_TRANS.
The downtime actually is depend on the hardware and the size of the database. It has nothign to do with the application. It's doing the table conversion and changing and keep them consistent.
To be safe, I would recommend you to plan at least a weekend for the downtime (after MODPROF_TRANS) if the database is not too big.
Regards,
Joe

Is is possible to use creative cloud as a shared volume for collaboration between incopy & indesign?

I'm a designer student and as a designer, I constantly have to make decks for presentations. I typically work in a group of six and because I'm confident with graphic design, I tend to be the leader of these tasks. I've found the best workflow for slide creation is Indesign. Unfortunatly, I'm just an awful writer— so when I heard about Incopy's collabrative features(saw the post from indesign's facebook page) I saw oppertunity and got very excited. My teamates and I typically all have subscriptions to adobe cc because of this, I was wondering (since I havent used it at all) if the storage given out from adobe cc was able to be that shared volume that is required for the live link between incopy stories and indesign layouts.
Therefore,
Is is possible to use creative cloud as a shared volume for collaboration between Incopy & Indesign?
If this needs any further clarification I'll gladly write a more detailed question — lastly, if this is not possible might you suggest an alternative? Please assume that we go to school together but we work offsite also.

You will not be able to use the Files page at https://creative.adobe.com/files for collaboration in this way. But you can share individual files in this way.
When folder sharing is available this will be possible.

Check out problem with InCopy / Alfresco

I use the following components:
InCopy CS5 7.0.3
Drive 2.1.0.204
Alfresco 3.4.0 (d 3370)
Before I can start editing the text in InCopy, a dialog comes up and I have to check out the content
(Don't know the exact words of the dialog, because i only have a german version).
But when I try to check out the content, nothing happens.
The following error message appears in the log file 'CS5ServiceManager_java.log':
2011/03/10 11:56:24,326 [ConnectionHandler-kernel] ERROR GetAssetsHandler - asset not found: /.Trashes
2011/03/10 11:56:24,415 [ConnectionHandler-kernel] ERROR GetAssetsHandler - asset not found: /Testbereich/Ausgabe 03-09/om_dok Aufgaben/Text editieren.injb
2011/03/10 11:56:49,669 [ConnectionHandler-kernel] ERROR GetAssetsHandler - asset not found: /.Trashes
2011/03/10 11:56:49,731 [ConnectionHandler-kernel] ERROR GetAssetsHandler - asset not found: /Testbereich/Ausgabe 03-09/om_dok Aufgaben/Text editieren.injb
2011/03/10 11:56:53,524 [JobHandler-3] ERROR CheckOut - Caught exception
com.adobe.drive.data.model.DriveException: The assets are opened by point products.
at com.adobe.drive.internal.data.manager.DataManager.checkOperationIsAllowed(DataManager.jav a:7941)
at com.adobe.drive.internal.data.manager.DataManager.checkOperationIsAllowed(DataManager.jav a:7930)
at com.adobe.drive.internal.data.manager.DataManager.checkOut(DataManager.java:3763)
at com.adobe.drive.internal.biz.versioncue.service.call.CheckOut.executeItem(CheckOut.java:9 3)
at com.adobe.drive.internal.biz.versioncue.service.call.CheckOut.executeItem(CheckOut.java:4 7)
at com.adobe.drive.internal.biz.versioncue.service.call.VersionCueCall$1.run(VersionCueCall. java:125)
at com.adobe.drive.internal.biz.versioncue.service.call.VersionCueCall$1.run(VersionCueCall. java:119)
at com.adobe.drive.data.internal.persistence.PersistenceRunner.run(PersistenceRunner.java:11 9)
at com.adobe.drive.internal.biz.versioncue.service.call.VersionCueCall.execute(VersionCueCal l.java:134)
at com.adobe.drive.internal.biz.versioncue.service.VersionCueService.checkOut(VersionCueServ ice.java:347)
at com.adobe.drive.ncomm.versioncue.CheckOut.handle(CheckOut.java:57)
at com.adobe.drive.ncomm.versioncue.VersionCueRequestHandler$1.run(VersionCueRequestHandler. java:185)
at com.adobe.drive.core.internal.jobs.JobHandler$JobWrapper.run(JobHandler.java:270)
at com.adobe.drive.core.internal.jobs.JobHandler$JobWrapper.run(JobHandler.java:286)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:680)
So my questions are
- what is a point product?
- what causes this error?

Hi, Liu,
I have the same problem, under following conditions:
Windows XP SP 3 (german) and - another place - Windows 7 (32 bit, german)
Adobe Drive 2.1.0.204, as a client from a VersionCueServer CS4, version 4.0.1.090
Adobe Bridge, opening an InCopy-File (*.icml) form here
Adobe InCopy CS4 (version 6.0.6), checkout from here does not work:
InCopy-File is ever write-protected
Is there any software-patch or workaround available, until Adobe Drive 2.2 is on the market?
Thanks in advance for your answer, Yours sincerly Thomas Diedrich

Updated to Indesign CC and Incopy CC = sluggish server for icap & idap trying to open with CS5.5

1. The local editors (PC) cannot open the Incopy assignments from the server, like before. When they have tried this, they get font errors and/or extremely slow open. If the Incopy does open, it takes several minutes to make each change.
In order to bypass this, the designer has to package the Incopy assignment and email to them.
2. The other side of the problem occurs when the editor emails back the package to the designer (Mac). Normally, we have been able to double click the package within the email and it opens into Indesign and updates. Now if we do this, the package tries to open with Indesign CS5.5. I placed my Incopy CS5.5 and Indesign CS5.5 into the trash, but it still tries to open with the old application.
In order to bypass this, the designer has to drag the .idap package to the desktop, attempt to open it, save the files to the computer because of an error message, replace the .icml file and then go back to the original indesign file and hope that it updates with the editors corrections. Another work around has been to drag the .idap package over the Indesign CC app.
Not a really efficient way to use this Indesign/Incopy workflow, I know. Perhaps I'm overlooking an easy solution. Please help.
Thank you, in advance.

Simply try saving with the same name. It will effectively over-write your file as you want. The "[converted]" I find this to be a courtesy to let you know at a glance that you're working on an older version document. As far as the path issue, I can't answer that, as I use a third party program which, with a single keystroke, takes me to the original folder the files resides in. It's called Default Folder, and I've found it indispensable since 1999. Try it, you'll love it. It's from St. Claire Software.
Cheers!
-Mikey

CS5 ISSUE - STORIES NOT LOCKING ALL THE TIME IN INCOPY

I have an issue where sometimes we will have one user open a story and it will NOT show it as being locked (pencil with line through it). The majority of the time it will, but seems to happen too often and I see it being a problem this coming weekend as they start the switch from Quark to CS5. I just can't have users being able to check out the same story as one person will overwrite the other. We work off a file server with ExtremeZip installed. Has anyone else seen this? Sometimes if the document is available to be refreshed, like on a different story, it will then put a lock on the file. I am not doing anything cross platform, this testing is done on 2 macbook pro's with both IC and ID CS5 installed. Any help is much appreciated.
Thanks, Bob

We have also had this problem. We started the Indesign/Incopy workflow in CS2 and did not see this happen until CS4. It's continuing in CS5. Apparently there is a delay in the lock file being created. If someone else checks the story out before that locked file is created, it appears both parties have the story checked out. However, only one of them actually has command of the file and only their edits will be saved. We reported this to Adobe last year when we began seeing it in CS4, and they were able to replicate the problem; however, they've not fixed it.
We haven't tried the "refresh" workaround. I'll give that a try. I've also wondered if checking out multiple stories at once causes the problem. Some of our editors have the habit of checking out all the stories in a layout at one time. Obviously, it takes a little time for the locked files to be created on as many as 100 stories. If someone else tries to check out one of those stories in the meanwhile, Incopy lets them. At that point, we have a problem.

CS3 Incopy crashes on Windows 7

Hello everyone,
I just upgraded my pagination system to use CS3 under Windows 7.
I am now experiencing nightly InCopy CS3 crashes on both 32-bit, 4 gig Windows 7 machines and 64-bit 12-gig machines.
My vendor has traced the InCopy crashes to notes inside teh story/file possible at certain locations.
Are there any know issues with CS3 running under 32 and 64 bit Windows 7 that could be related to notes modes with CS3 Incopy?
Any help would be appreciated.
Malcolm

Vendor software. We went from CS2 on Win2000 machines to CS3 on Windows 7. New software uses CS3 Incopy and InDesign to create pages. Getting sparodic situations where InCopy woukld crash so we have to unlock files, strip out notes, and then we're ok.
Other sites are on Windows 7 but most are on XP.
Just wondering if there are any known issues with CS3 on Windows 7 even though Microsoft has not certified CS3.
May have to take the drastic step of going from Windows 7 to XP.

Packager fails with "Maximum file path name exceeded" on InCopy

Attempting to build the full suite with CCP 1.5.0 Build 83, running on Window 8.1 update 64-bit.
When building a 32-bit package it reaches InCopy it always stops and provides the so helpful "Maximum file path name exceeded error". This appears to only happen when building the 32-bit package, building the 64-bit package caused no issues, and even in building the 32-bit package after the 64-bit package when everything is already downloaded the same error occurs.
Tried it with:
Cache path: C:\Users\iholmes\AppData\Local\Adobe\CCP\
Destination path: F:\ISO\Adobe\Cloud\Working\CreativeCloud-06192014x86
Also tried:
Cache path: g:\Adobe\CCP
Destination path: f:\cc\x86
These are all local paths, not mapped network drives.

Same here. From: C:\Users\<user>\AppData\Local\Temp\PDApp.log:
<errorType>LongPathError</errorType>
<filePath>C:\Users\<user>\AppData\Local\Temp\{839FDA1E-684B-4164-A8A0-AC83A4D37D3F}\AICY\ LS20\10.0\InCopy_10_LS20_Win32
I can manually extract the zip file from: C:\Users\<user>\AppData\Local\Adobe\CCP\AdobeCCPCache\AICY\LS20\InCopy_10_LS20_Win32.7z to the above path (which I think is what it's trying to do) with no error, so it seems to be something Adobe is going to have to fix.
Someone else worked around it by creating a local user with a single character as the user name: Creative Cloud Packager Keeps Failing on InDesign: "Maximum File Path Name Exceeded"

InCopy CS 6 vs. CC

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