InCopy CS4 crashes frequently - any thoughts?

I posted the below on an earlier thread, but thought I would actually create a new one for this problem.
Hi, I am also experiencing crashes with InCopy in Windows. We recently bought the software in my office, having used the free trial to test it on our machines, which worked fine. However since we started using it last week, we have had nothing but trouble.
I'd guess 1 out of 5 times we try to save the file, or check it back in, our InCopy will crash (after we wait a good 20 mins to make sure it's not just taking its time), which means we have to force quit the file. When opening up InCopy again, Ic recovers the file, and when it comes back it is locked to the user, but has a little yellow triangle meaning it is out of date (recognising that it is saved somewhere). When we try to update the file we get the dialog 'This is not a valid InDesign Interchange document' (or words to that effect).
We've tried all three work-flows: using a layout-based workflow; using assignments that are placed on the server with the InDesign documents on the designer's Mac; creating packaged assignments that we then email to each other, eliminating the server being the problem. Each time it will work for a few attempts, and will then crash when we try to save or check it back in, so we force quit and it corrupts etc etc.
We are both running Windows XP Professional, Service Pack 3, the processer speed of both our machines is above the recommended spec, and I have 1 GB RAM while my colleague has 2 GB. We are updated to InCopy CS4 6.0.3.
Has anyone else been experiencing this at all?
If any more information is needed please let me know. We're running behind on our production schedule already, and if the problem isn't solved, we're going to have to go back to using print-outs to mark-up changes (which nobody wants). We've tried the recommended troubleshooting - deleting Ic preferences, removing links and then creating new assignments, increasing virtual memory...
We work on directories, and so there is quite a large volume of text being worked on, as well as every line being tagged with XML so it can be exported. Could this be having an effect?
I'd appreciate anyone getting back to me with suggestions please!
Thanks,
Sarah

CS6 will have nothing to do with CS4…and by the way, there’s no point in moving InCopy users to CS6 unless the InDesign users move as well.
Bob

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Thread 0 Crashed:
0 com.apple.JavaScriptCore 0x90841dd9 JSC::JSObject::mark() + 233
1 com.apple.JavaScriptCore 0x908513c8 JSC::Arguments::mark() + 184
2 com.apple.JavaScriptCore 0x9084a761 JSC::JSActivation::mark() + 193
3 com.apple.JavaScriptCore 0x90841ec0 JSC::JSFunction::mark() + 128
4 com.apple.JavaScriptCore 0x90841c01 JSC::JSArray::mark() + 145
5 com.apple.JavaScriptCore 0x90841de1 JSC::JSObject::mark() + 241
6 com.apple.JavaScriptCore 0x9084a761 JSC::JSActivation::mark() + 193
7 com.apple.JavaScriptCore 0x90841ec0 JSC::JSFunction::mark() + 128
8 com.apple.JavaScriptCore 0x90841de1 JSC::JSObject::mark() + 241
9 com.apple.JavaScriptCore 0x90841de1 JSC::JSObject::mark() + 241
10 com.apple.JavaScriptCore 0x90841f25 JSC::JSGlobalObject::mark() + 21
11 com.apple.WebCore 0x93e5fa65 WebCore::JSDOMGlobalObject::mark() + 21
12 com.apple.WebCore 0x93e5f7d3 WebCore::JSDOMWindow::mark() + 19
13 com.apple.JavaScriptCore 0x90841b12 JSC::Heap::markConservatively(void*, void*) + 322
14 com.apple.JavaScriptCore 0x908419c9 JSC::Heap::markCurrentThreadConservativelyInternal() + 41
15 com.apple.JavaScriptCore 0x9084199c JSC::Heap::markCurrentThreadConservatively() + 28
16 com.apple.JavaScriptCore 0x908418f3 JSC::Heap::markStackObjectsConservatively() + 19
17 com.apple.JavaScriptCore 0x90841799 JSC::Heap::collect() + 57
18 com.apple.JavaScriptCore 0x907d198b JSC::Heap::allocate(unsigned long) + 331
19 com.apple.JavaScriptCore 0x9087876f JSC::JITStubs::ctiop_pushactivation(void*, ...) + 63
20 ??? 0x1a323272 0 + 439497330
21 com.apple.JavaScriptCore 0x908eab31 JSC::Interpreter::execute(JSC::FunctionBodyNode*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 433
22 com.apple.JavaScriptCore 0x908b46ec JSC::JSFunction::call(JSC::ExecState*, JSC::JSValue, JSC::ArgList const&) + 124
23 com.apple.JavaScriptCore 0x90807b22 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 50
24 com.apple.WebCore 0x93dd2997 WebCore::JSEventListener::handleEvent(WebCore::Event*, bool) + 775
25 com.apple.WebCore 0x93d15e7c WebCore::Node::handleLocalEvents(WebCore::Event*, bool) + 204
26 com.apple.WebCore 0x93d15c0b WebCore::Node::dispatchGenericEvent(***::PassRefPtr<WebCore::Event>) + 1419
27 com.apple.WebCore 0x93d15541 WebCore::Node::dispatchEvent(***::PassRefPtr<WebCore::Event>, int&) + 225
28 com.apple.WebCore 0x93e2bf0d WebCore::Node::dispatchMouseEvent(WebCore::AtomicString const&, int, int, int, int, int, int, bool, bool, bool, bool, bool, WebCore::Node*, ***::PassRefPtr<WebCore::Event>) + 717
29 com.apple.WebCore 0x93e2bc05 WebCore::Node::dispatchMouseEvent(WebCore::PlatformMouseEvent const&, WebCore::AtomicString const&, int, WebCore::Node*) + 165
30 com.apple.WebCore 0x93e2b7c0 WebCore::EventHandler::updateMouseEventTargetNode(WebCore::Node*, WebCore::PlatformMouseEvent const&, bool) + 432
31 com.apple.WebCore 0x93e2b307 WebCore::EventHandler::dispatchMouseEvent(WebCore::AtomicString const&, WebCore::Node*, bool, int, WebCore::PlatformMouseEvent const&, bool) + 71
32 com.apple.WebCore 0x93e284a4 WebCore::EventHandler::handleMouseMoveEvent(WebCore::PlatformMouseEvent const&, WebCore::HitTestResult*) + 1252
33 com.apple.WebCore 0x93e27efe WebCore::EventHandler::mouseMoved(WebCore::PlatformMouseEvent const&) + 62
34 com.apple.WebCore 0x93e279b0 WebCore::EventHandler::mouseMoved(NSEvent*) + 256
35 com.apple.WebKit 0x929b1248 -[WebHTMLView(WebPrivate) _updateMouseoverWithEvent:] + 904
36 com.apple.Foundation 0x9272842a nsnotecallback + 106
37 com.apple.CoreFoundation 0x9099b47a __CFXNotificationPost + 362
38 com.apple.CoreFoundation 0x9099b753 _CFXNotificationPostNotification + 179
39 com.apple.Foundation 0x92725680 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
40 com.apple.AppKit 0x91e9d620 -[NSResponder _postEventNotification:] + 299
41 com.apple.AppKit 0x91e9d2be forwardMethod + 208
42 com.apple.AppKit 0x91e9d25f forwardMethod + 113
43 com.apple.AppKit 0x91e9d25f forwardMethod + 113
44 com.apple.AppKit 0x91e9d25f forwardMethod + 113
45 com.apple.AppKit 0x91e9d25f forwardMethod + 113
46 com.apple.AppKit 0x91e9d25f forwardMethod + 113
47 com.apple.AppKit 0x91e9d25f forwardMethod + 113
48 com.apple.AppKit 0x91e9d25f forwardMethod + 113
49 com.apple.AppKit 0x91e9d25f forwardMethod + 113
50 com.apple.AppKit 0x91e11731 -[NSWindow sendEvent:] + 8511
51 com.apple.Safari 0x00046f08 0x1000 + 286472
52 com.apple.AppKit 0x91dddd91 -[NSApplication sendEvent:] + 4711
53 com.apple.Safari 0x00031ab1 0x1000 + 199345
54 com.apple.AppKit 0x91d3afe7 -[NSApplication run] + 867
55 com.apple.AppKit 0x91d081d8 NSApplicationMain + 574
56 com.apple.Safari 0x00003262 0x1000 + 8802
Thread 1:
0 libSystem.B.dylib 0x94eff46e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f29dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x93ca782f WebCore::IconDatabase::syncThreadMainLoop() + 255
3 com.apple.WebCore 0x93ca4659 WebCore::IconDatabase::iconDatabaseSyncThread() + 185
4 libSystem.B.dylib 0x94f29155 pthreadstart + 321
5 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x94ef8286 machmsgtrap + 10
1 libSystem.B.dylib 0x94effa7c mach_msg + 72
2 com.apple.CoreFoundation 0x909b9e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x909baaa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x918a0264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x94f29155 pthreadstart + 321
6 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94eff46e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f29dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x907b9e32 ***::ThreadCondition::timedWait(***::Mutex&, double) + 146
3 com.apple.WebCore 0x93d1a9e6 WebCore::LocalStorageThread::localStorageThread() + 4486
4 libSystem.B.dylib 0x94f29155 pthreadstart + 321
5 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94ef8286 machmsgtrap + 10
1 libSystem.B.dylib 0x94effa7c mach_msg + 72
2 com.apple.CoreFoundation 0x909b9e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x909baaa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x00026af1 0x1000 + 154353
5 com.apple.Safari 0x0002680c 0x1000 + 153612
6 com.apple.Safari 0x00026797 0x1000 + 153495
7 libSystem.B.dylib 0x94f29155 pthreadstart + 321
8 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94eff46e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f29dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x907b9e32 ***::ThreadCondition::timedWait(***::Mutex&, double) + 146
3 com.apple.Safari 0x0011ddcf 0x1000 + 1166799
4 com.apple.Safari 0x0011debd 0x1000 + 1167037
5 com.apple.Safari 0x000426ef 0x1000 + 268015
6 com.apple.Safari 0x00042667 0x1000 + 267879
7 libSystem.B.dylib 0x94f29155 pthreadstart + 321
8 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x94eff46e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f29dcd pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x96b8cb32 glvmDoWork + 162
3 libSystem.B.dylib 0x94f29155 pthreadstart + 321
4 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94eff46e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f29dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.ColorSync 0x90be1450 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x90bf3d8e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x94f29155 pthreadstart + 321
5 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94eff46e _semwaitsignal + 10
1 libSystem.B.dylib 0x94f29dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x91a58a09 fefragmentthread + 54
3 libSystem.B.dylib 0x94f29155 pthreadstart + 321
4 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94ef82e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94f2a2af pthread_condwait + 1244
2 libSystem.B.dylib 0x94f2bb33 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9276edbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x9276ebd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x9276eb35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x91da86e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x92728dfd -[NSThread main] + 45
8 com.apple.Foundation 0x927289a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x94f29155 pthreadstart + 321
10 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x94ef8286 machmsgtrap + 10
1 libSystem.B.dylib 0x94effa7c mach_msg + 72
2 com.apple.CoreFoundation 0x909b9e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x909baaa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x9278c520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x92728dfd -[NSThread main] + 45
6 com.apple.Foundation 0x927289a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x94f29155 pthreadstart + 321
8 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x94f476fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x94f29155 pthreadstart + 321
2 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x94ef82e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94f2a2af pthread_condwait + 1244
2 libSystem.B.dylib 0x94f2bb33 pthreadcond_timedwait_relativenp + 47
3 com.apple.CoreVideo 0x93b098bc CVDisplayLink::waitUntil(unsigned long long) + 390
4 com.apple.CoreVideo 0x93b0a1f4 CVDisplayLink::runIOThread() + 778
5 libSystem.B.dylib 0x94f29155 pthreadstart + 321
6 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x94ef8286 machmsgtrap + 10
1 libSystem.B.dylib 0x94effa7c mach_msg + 72
2 ...romedia.Flash Player.plugin 0x1c20b774 Flash_EnforceLocalSecurity + 2203604
3 libSystem.B.dylib 0x94f29155 pthreadstart + 321
4 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x94ef82ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x94f2a2c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x94f6f539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x1bfe314f 0x1bd08000 + 2994511
4 ...romedia.Flash Player.plugin 0x1bffc91f Flash_EnforceLocalSecurity + 45439
5 ...romedia.Flash Player.plugin 0x1bfe35ff 0x1bd08000 + 2995711
6 libSystem.B.dylib 0x94f29155 pthreadstart + 321
7 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x94ef82ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x94f2a2c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x94f6f539 pthreadcondwait + 48
3 ...romedia.Flash Player.plugin 0x1bfe314f 0x1bd08000 + 2994511
4 ...romedia.Flash Player.plugin 0x1bffc91f Flash_EnforceLocalSecurity + 45439
5 ...romedia.Flash Player.plugin 0x1bfe35ff 0x1bd08000 + 2995711
6 libSystem.B.dylib 0x94f29155 pthreadstart + 321
7 libSystem.B.dylib 0x94f29012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x1355ae40 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x00000000 ebp: 0xbfffe488 esp: 0xbfffe460
ss: 0x0000001f efl: 0x00010246 eip: 0x90841dd9 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x2d0000 - 0x2dfffc SyndicationUI ??? (???) <343075ab9dcaa627f8fe84fcd0c01702> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x119c6000 - 0x11bcdfef com.apple.RawCamera.bundle 2.1.0 (474) <48a574d3b3269c8dbdc38d6f67879317> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x13d19000 - 0x13d1eff3 libCGXCoreImage.A.dylib ??? (???) <3a78abc535c80f9819931b670da804a2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x14992000 - 0x14b17fe3 GLEngine ??? (???) <3bd4729832411ff31de5bb9d97e3718d> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x14b9a000 - 0x14b9affe com.apple.JavaPluginCocoa 12.0.0 (12.0.0) <02a9f23a8bfc902c32ac0adfb66d6816> /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x14ba2000 - 0x14f78fef com.apple.driver.AppleIntelGMAX3100GLDriver 1.5.48 (5.4.8) <91a7c520d2f372780b5c2f14307a7501> /System/Library/Extensions/AppleIntelGMAX3100GLDriver.bundle/Contents/MacOS/App leIntelGMAX3100GLDriver
0x15161000 - 0x1517dff7 GLRendererFloat ??? (???) <927b7d5ce6a7c21fdc761f6f29cdf4ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x163ca000 - 0x163d1ffd com.apple.JavaVM 12.0.2 (12.0.2) <44b9536fe4d7c7fcb3506adb695a180f> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x16512000 - 0x16531fed com.apple.audio.CoreAudioKit 1.5 (1.5) <82f2e52c502db7f3b32349a54209a0fe> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x19f57000 - 0x19f65feb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
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0x96adf000 - 0x96ae1ffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x96ae7000 - 0x96b64fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96b65000 - 0x97036fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97037000 - 0x97094ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x97095000 - 0x97175fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x97176000 - 0x971c5fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x971c9000 - 0x971cefff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x971cf000 - 0x971fafe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x97200000 - 0x97200ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x97279000 - 0x972a2fff libcups.2.dylib ??? (???) <1b0435164b9dc6c773d0b1f24701e554> /usr/lib/libcups.2.dylib
0x972a3000 - 0x973dbfe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x973dc000 - 0x97438ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x97439000 - 0x974ebffb libcrypto.0.9.7.dylib ??? (???) <9d714c92872a93dd127ea8556b2c8945> /usr/lib/libcrypto.0.9.7.dylib
0x974ec000 - 0x974faffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x974fb000 - 0x97510ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x97511000 - 0x9755bfe1 com.apple.securityinterface 3.0.3 (36953) <0d481914378ffb037dd26144af5a1aa2> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x97568000 - 0x97580fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x97581000 - 0x97589fff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <bc0bb2eed0f4558f07bbaa812d79371b> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Hello and Welcome to Apple Discussions ...
*"0x1bd08000 - 0x1c32bfef +com.macromedia.Flash Player.plugin 10.0.22 (1.0.4f872) <860692a215f054b7b9474b410abeb530> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player"*
First, update to Safari 4.0.4. Click the Apple Menu  / Software Updates
When the 4.0.4 update is installed restart your Mac and try Safari. If Safari crashes, *since your Flash Player plugin is outdated*. Go here to Uninstall the old and install the most recent version.
Uninstall Flash
Install Flash Player
Repair disk permissions after the installation.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
from the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Safari add-ons can cause performance issues or other situations
Carolyn

CS 4 error "The parameter is incorrect!" CS4 crashes after when I try to create a link! Help!

Trying to create a link to draft pages, websites but Contribute CS4 gives me error "parameter is incorrect", window for connection pops up. As I create link CS4 crashes. Any ideas?

I have the exact same problem and there's no help from Adobe. I tried re-installing the program. Problem persists.

HT4059 iBooks crashing frequently

Since I updated the iOS, my iBooks crashes all the time! It can be the only app running and still crashes. Any thoughts?

I have an original iPad, and can confirm iBooks 2 regularily crashes, requiring a restart of the App. This occurs intermitently with both with the sample "Life on Earth" I have, and my iBA authored iBooks.
The symptoms I've observed is that the book either just dissappears leaving the non-responsive iBooks background image, or while vertically scrolling in Portrait mode the scrolling just freezes.
Note that you shouldn't need to restart the entire iPad to recover, Simply exit the App via the home button, bring up the multitasting bar (double click the home button or 4/5 finger swipe), hold your finger on the iBook App until it wobbles, then touch the to terminate the App.
Sometimes I have found it necessary to terminate all running Apps to read the iBook without issues.
I suspect the App is optimised for the iPad 2 memory / CPU, and pushing the original iPad resources a bit too far. Hopefully they will fix this issue with an update.

My preview crashes every time I try to open it since the Maverick upgrade. Any thoughts?

My preview crashes every time I try to open it since the Maverick upgrade. Any thoughts?

The problem is with facebook, go to settings / facebook / your user name and delete your account, the do a hard reset (home+power for some seconds).
dont need to delete the facebook app! just delete your integrate account from settings
cheers!

I have an iMac running OS 10.4.11. How can I check to see if I have the Flashback Trojan (and remove it, if I have it)? IMy Safari is also crashing frequently. Any suggestions?

I have an iMac running OS 10.4.11. How can I check to see if I have the Flashback Trojan (and remove it, if I have it)? IMy Safari is also crashing frequently. Any suggestions?

Hi Barry, is this an Intel iMac, or a PPC iMac?
Disable Java in your Browser settings, not JavaScript.
http://support.apple.com/kb/HT5241?viewlocale=en_US
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
The most current flashback removal instructions are F-Secure's Trojan-Downloader:OSX/Flashback.K.
https://www.securelist.com/en/blog/208193454/Flashfake_Removal_Tool_and_online_c hecking_site
More bad news...
https://www.securelist.com/en/blog/208193467/SabPub_Mac_OS_X_Backdoor_Java_Explo its_Targeted_Attacks_and_Possible_APT_link
Removal for 10.5...
http://support.apple.com/kb/DL1534

Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out on me. Any thoughts?

Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?

As requested - I copied and pasted as below
cheers
Andy
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0001ae24
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: ac89
Additional Information 2: b588713172949356a1e70058af22876f
Additional Information 3: 2b4e
Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f

I am running IOS 7.4 on my iphone 5. It is intermittenly crashing in the email ap. Any thoughts?

I am running IOS 7.4 on my iphone 5. It is intermittenly crashing in the email ap. Any thoughts?

Have you tried adding your comcast account using the built in IOS mail app.
If you're using the Comcast Xfinity app, then look at their support site or ask the app developer.

Any way of getting hold of InCopy CS4?

I work for a small publishing department within a much larger institution with no IT budget and no way of upgrading to intel macs so that we can upgrade to CS5 (unless someone wins the lottery). We produce corporate reports to very tight deadlines and have identified InCopy as a way to shorten our production processes and give us some work/life balance back. HOWEVER, we can't get hold of InCopy CS4 any more.
It is exceptionally frustrating that Adobe is effectively forcing us to upgrade to CS5 - which we are not in a position to do for another couple of years. We're not a cutting edge design agency, but we are subject to some of the same pressures/requirements. Doesn't seem to be a very good way of encouraging people to use your products, if you ask me!

Nice folks there. I met a few of them last night at the NYC InDesign user group meeting.
If they can help, that's great.
Bob

InCopy CS4 crashes frequently - any thoughts?

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