InCopy CS4 Crashes On Launch
My co-workers in another office all received new MacBooks and now their InCopy CS4 will not launch after the migration. Instead, it just crashes immediately ("has quit unexpectedly") whenever they try and launch. I have had them try and reset the preferences with quick keys upon launch, but that's not working.
has anyone run into this or have any other solutions?
Thanks!
Cory
CS6 will have nothing to do with CS4…and by the way, there’s no point in moving InCopy users to CS6 unless the InDesign users move as well.
Bob
Similar Messages
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InCopy CS4 crashes frequently - any thoughts?
I posted the below on an earlier thread, but thought I would actually create a new one for this problem.
Hi, I am also experiencing crashes with InCopy in Windows. We recently bought the software in my office, having used the free trial to test it on our machines, which worked fine. However since we started using it last week, we have had nothing but trouble.
I'd guess 1 out of 5 times we try to save the file, or check it back in, our InCopy will crash (after we wait a good 20 mins to make sure it's not just taking its time), which means we have to force quit the file. When opening up InCopy again, Ic recovers the file, and when it comes back it is locked to the user, but has a little yellow triangle meaning it is out of date (recognising that it is saved somewhere). When we try to update the file we get the dialog 'This is not a valid InDesign Interchange document' (or words to that effect).
We've tried all three work-flows: using a layout-based workflow; using assignments that are placed on the server with the InDesign documents on the designer's Mac; creating packaged assignments that we then email to each other, eliminating the server being the problem. Each time it will work for a few attempts, and will then crash when we try to save or check it back in, so we force quit and it corrupts etc etc.
We are both running Windows XP Professional, Service Pack 3, the processer speed of both our machines is above the recommended spec, and I have 1 GB RAM while my colleague has 2 GB. We are updated to InCopy CS4 6.0.3.
Has anyone else been experiencing this at all?
If any more information is needed please let me know. We're running behind on our production schedule already, and if the problem isn't solved, we're going to have to go back to using print-outs to mark-up changes (which nobody wants). We've tried the recommended troubleshooting - deleting Ic preferences, removing links and then creating new assignments, increasing virtual memory...
We work on directories, and so there is quite a large volume of text being worked on, as well as every line being tagged with XML so it can be exported. Could this be having an effect?
I'd appreciate anyone getting back to me with suggestions please!
Thanks,
SarahCS6 will have nothing to do with CS4…and by the way, there’s no point in moving InCopy users to CS6 unless the InDesign users move as well.
Bob -
Illustrator CS3 & CS4 crash on launch
Have used CS4 without problems on OSX 4.11 for 9 months. After doing an Adobe Update after Xmas, Illustrator started crashing on launch. Tried Illustrator CS3 and it crashed too. InDesign crashes when I try to export or package or place anything from Illustrator. Bridge has crashed a few times. Photoshop stable but gives "quit unexpectedly" message when I close it. Have uninstalled entire Design Suite CS4 & CS3. Reinstalled CS3. Trashed Acrobat Reader 9 and all Adobe prefs and settings that I could find. When I trashed the newest Illustrator CS3 settings folder from the User Library it made Illustrator take less time to crash on launch. I am missing my deadlines. What to do?
What to do?
Handle these things correctly. Sorry to say so, but you made your own mess.
- Uninstall everything Adobe using the proper uninstallers as far as possible
- Run the CS3 and CS4 Clean Scripts from the support pages
- Delete the caps.db in Library:Application Support:Adobe:caps
- reinstall - first CS3 + updates, then all CS4+updates
Mylenium -
Adobe Contribute CS4 crashes on launch
Running OS X 10.6.2 on 17 in MacBook Pro
Just upgraded Adobe Contribute (v 4) to Adobe Contribute CS4 (v 5.0.2). The application crashes on launch. Tried booting in safe-mode but it made no difference. Tried uninstalling and reinstalling to no effect. Wiped out the preferences files and started over agin. No difference. Rather frustrating to pay $100 for an upgrade and the software is unusable.
Any suggestions?
The crash report indicates…..
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Message was edited by: acarruthersThanks for the advice - I did contact Adobe. I assume it will take 3 days for them to tell me to reinstall the CS4 suite.
Here is the crash report down to the binary images section.
Process: Contribute [2666]
Path: /Applications/Adobe Contribute CS4/Adobe Contribute CS4.app/Contents/MacOS/Contribute
Identifier: com.adobe.Contribute
Version: 5,0,0, 3264 (5,0,0)
Code Type: X86 (Native)
Parent Process: launchd [140]
Date/Time: 2010-01-15 17:30:45.970 -0500
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 81361 sec
Crashes Since Last Report: 32
Per-App Interval Since Last Report: 406 sec
Per-App Crashes Since Last Report: 22
Anonymous UUID: 48BC4B93-E9C3-45A3-8179-3C48A59D7DBA
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.Contribute 0x007e8daa CFile::HaveWritePermission(FSPermissionInfo const*) + 100
1 com.adobe.Contribute 0x007e8ed7 CFile::GetStatus(FSRef const&, CFileStatus&) + 241
2 com.adobe.Contribute 0x007e9844 CFile::GetStatus(unsigned short const*, CFileStatus&) + 76
3 com.adobe.Contribute 0x001a1489 FileSeal::Set(unsigned short const*) + 37
4 com.adobe.Contribute 0x003c9506 GetParsedTemplate(CString const&, TemplateInstanceData&, CString const&, int, CStringList_&, ParsedTemplateInfo*&) + 560
5 com.adobe.Contribute 0x003ca016 VTE_ApplyTemplateCore(CString const&, CString&, MMNotesTemplateData&, unsigned long&, unsigned short const*, unsigned short const*, unsigned short const*, int&, int&, int, TemplateInstanceData*, CString const*, TemplateInstanceData*, CStringList_*, TemplateInstanceData*, int*, bool) + 1934
6 com.adobe.Contribute 0x003b4834 TemplateManager::InstantiateTemplateWithXML(CString&, CString const&, CString const&, bool, CString) + 498
7 com.adobe.Contribute 0x000163e9 WorkspaceManager::InstantiateCustomHTMLPage(CString const&, CString const&, CString const&) + 83
8 com.adobe.Contribute 0x00026656 WorkspaceManager::InstantiateWelcomePage() + 2914
9 com.adobe.Contribute 0x000315e1 WorkspaceManager::AllowNavigate(CString const&, DWBrowser*) + 193
10 com.adobe.Contribute 0x00032aa4 WorkspaceManager::OnBeforeNavigate() + 94
11 com.adobe.Contribute 0x0003c0c3 WorkspaceManager::Receive(DWBrowser*, long const&) + 47
12 com.adobe.Contribute 0x009fad39 Broadcaster<DWBrowser*, long const&>::Broadcast(DWBrowser*, long const&) + 71
13 com.adobe.Contribute 0x0062513c DWBrowser::BeforeNavigation(CString const&) + 130
14 com.adobe.Contribute 0x0062c4d0 DWBrowserViewWebKit::HandleWebKitNotification(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 906
15 com.adobe.Contribute 0x0062c9c5 DWBrowserViewWebKit::HandleCarbonEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 75
16 com.apple.HIToolbox 0x05cbbe29 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
17 com.apple.HIToolbox 0x05cbb0f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
18 com.apple.HIToolbox 0x05cbaf4f SendEventToEventTargetWithOptions + 58
19 WebKitGlue 0x01a03bc0 -[CTWKPolicyAdapter webView:decidePolicyForNavigationAction:request:frame:decisionListener:] + 444
20 com.apple.CoreFoundation 0x0272605d _invoking__ + 29
21 com.apple.CoreFoundation 0x02725fc8 -[NSInvocation invoke] + 136
22 com.apple.CoreFoundation 0x02761f28 -[NSInvocation invokeWithTarget:] + 72
23 com.apple.WebKit 0x05b2f2df -[_WebSafeForwarder forwardInvocation:] + 351
24 com.apple.CoreFoundation 0x02726e54 __forwarding__ + 1108
25 com.apple.CoreFoundation 0x02726982 CF_forwarding_prep0 + 50
26 com.apple.WebKit 0x05b97e67 WebFrameLoaderClient::dispatchDecidePolicyForNavigationAction(void (WebCore::FrameLoader::*)(WebCore::PolicyAction), WebCore::NavigationAction const&, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>) + 199
27 com.apple.WebCore 0x0a0ece92 WebCore::FrameLoader::checkNavigationPolicy(WebCore::ResourceRequest const&, WebCore::DocumentLoader*, ***::PassRefPtr<WebCore::FormState>, void ()(void, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool), void*) + 1042
28 com.apple.WebCore 0x09af3e5f WebCore::FrameLoader::loadWithDocumentLoader(WebCore::DocumentLoader*, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 815
29 com.apple.WebCore 0x09af1f18 WebCore::FrameLoader::load(WebCore::DocumentLoader*) + 184
30 com.apple.WebCore 0x09af1d9f WebCore::FrameLoader::load(WebCore::ResourceRequest const&, WebCore::SubstituteData const&, bool) + 255
31 com.apple.WebCore 0x09af1c2b WebCore::FrameLoader::load(WebCore::ResourceRequest const&, bool) + 123
32 com.apple.WebKit 0x05b2df7a -[WebFrame loadRequest:] + 202
33 WebKitGlue 0x01a02bbf WebKitGlueConnection::GoToURL(__CFURL const*, bool, OpaqueWebKitGlueFrame*) + 257
34 com.adobe.Contribute 0x0062c0b2 DWBrowserWebKitMac::OpenURL(CString const&, bool) + 472
35 com.adobe.Contribute 0x00029247 WorkspaceManager::EnterState(WorkspaceManager::State, CString const&, int) + 691
36 com.adobe.Contribute 0x0002a1bf WorkspaceManager::Refresh(int) + 127
37 com.adobe.Contribute 0x0002a510 WorkspaceManager::RefreshImmediately(int, int) + 812
38 com.adobe.Contribute 0x0002a5f7 WorkspaceManager::OnAppIdle(long) + 49
39 com.adobe.Contribute 0x006ade8b TitanApp::OnIdle(long) + 331
40 com.adobe.Contribute 0x00834187 CRealApp::EventLoopIdleTimerHandler(__EventLoopTimer*, void*) + 147
41 com.apple.CoreFoundation 0x026eaedb __CFRunLoopRun + 8059
42 com.apple.CoreFoundation 0x026e8864 CFRunLoopRunSpecific + 452
43 com.apple.CoreFoundation 0x026e8691 CFRunLoopRunInMode + 97
44 com.apple.HIToolbox 0x05ce8f0c RunCurrentEventLoopInMode + 392
45 com.apple.HIToolbox 0x05ce8cc3 ReceiveNextEventCommon + 354
46 com.apple.HIToolbox 0x05e70c02 _AcquireNextEvent + 54
47 com.apple.HIToolbox 0x05e66944 RunApplicationEventLoop + 228
48 com.adobe.Contribute 0x008357d9 CRealApp::Run() + 399
49 com.adobe.Contribute 0x0079f0a1 main + 301
50 com.adobe.Contribute 0x000026ce _start + 216
51 com.adobe.Contribute 0x000025f5 start + 41
Thread 1:
0 libSystem.B.dylib 0x0560f182 _workqkernreturn + 10
1 libSystem.B.dylib 0x0560f718 pthreadwqthread + 941
2 libSystem.B.dylib 0x0560f336 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x056100ea kevent + 10
1 libSystem.B.dylib 0x05610804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x0560fcc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x0560fa68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x0560f4f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x0560f336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x055e9922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x0561745c pthread_condwait + 1089
2 libSystem.B.dylib 0x05660503 pthreadcondwait + 48
3 com.adobe.amt.services 0x1f917552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x1f912995 AMTThreadedPCDService::PCDThreadWorker(AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x1f9175b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x05616fbd pthreadstart + 345
7 libSystem.B.dylib 0x05616e42 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x055e99ee machwaituntil + 10
1 libSystem.B.dylib 0x056719e5 nanosleep + 345
2 com.apple.carbonbundletemplate 0x220ffc85 ScObjects::Thread::sleep(unsigned int) + 143
3 com.apple.carbonbundletemplate 0x220ffce5 ScObjects::Thread::wait(unsigned int) + 23
4 com.apple.carbonbundletemplate 0x220f0a32 ScObjects::BridgeTalkThread::run() + 332
5 com.apple.carbonbundletemplate 0x220fffa7 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x05616fbd pthreadstart + 345
7 libSystem.B.dylib 0x05616e42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x0560f182 _workqkernreturn + 10
1 libSystem.B.dylib 0x0560f718 pthreadwqthread + 941
2 libSystem.B.dylib 0x0560f336 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x055e98da machmsgtrap + 10
1 libSystem.B.dylib 0x055ea047 mach_msg + 68
2 ...ia.Flash Player.authplaylib 0x2f6857b8 avmplus::GenericGuard::threadMain(void*) + 236
3 libSystem.B.dylib 0x05616fbd pthreadstart + 345
4 libSystem.B.dylib 0x05616e42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x055e9922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x0561745c pthread_condwait + 1089
2 libSystem.B.dylib 0x05660503 pthreadcondwait + 48
3 ...ia.Flash Player.authplaylib 0x2f4b60f8 TThreadWait::Wait(unsigned int) + 200
4 ...ia.Flash Player.authplaylib 0x2f4d7dd5 BGThreadFunc(void*) + 91
5 ...ia.Flash Player.authplaylib 0x2f4b64f6 ThreadStartProc(void*) + 24
6 libSystem.B.dylib 0x05616fbd pthreadstart + 345
7 libSystem.B.dylib 0x05616e42 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x055e9922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x0561745c pthread_condwait + 1089
2 libSystem.B.dylib 0x05660503 pthreadcondwait + 48
3 ...ia.Flash Player.authplaylib 0x2f4b60f8 TThreadWait::Wait(unsigned int) + 200
4 ...ia.Flash Player.authplaylib 0x2f4d7dd5 BGThreadFunc(void*) + 91
5 ...ia.Flash Player.authplaylib 0x2f4b64f6 ThreadStartProc(void*) + 24
6 libSystem.B.dylib 0x05616fbd pthreadstart + 345
7 libSystem.B.dylib 0x05616e42 thread_start + 34
Thread 9: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x05617806 _semwaitsignal + 10
1 libSystem.B.dylib 0x056174c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x05619158 pthreadcondwait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x099b2276 ***::TCMalloc_PageHeap::scavengerThread() + 614
4 libSystem.B.dylib 0x05616e42 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x055e99ee machwaituntil + 10
1 libSystem.B.dylib 0x056719e5 nanosleep + 345
2 libSystem.B.dylib 0x0568a12c sleep + 63
3 com.adobe.Contribute 0x006ae233 TitanApp::BackgroundThreadProc(void*) + 93
4 libSystem.B.dylib 0x05616fbd pthreadstart + 345
5 libSystem.B.dylib 0x05616e42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0579d4e0 ebx: 0xbfffd56c ecx: 0x00000001 edx: 0x00000000
edi: 0x0579d4e0 esi: 0x00000000 ebp: 0xbfffd418 esp: 0xbfffd3f0
ss: 0x0000001f efl: 0x00010246 eip: 0x007e8daa cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000000c -
Dreamweaver CS4 Crashes Upon Launch MacBook Pro
Dreamweaver CS4 keeps crashing upon launch on my MacBook Pro. I deleted preferences but still crashing.
SnakEyez02 wrote:
Are you receiving any error upon crashing? If so, what?
Also do you have the suite or just DW? If you have the suite you can de-activate all apps in the suite by opening another CS application and then re-install DW.
SnakEyez02,
I have the Suite.
The message I get:
"The application Dreamweaver quit unexpectedly. Mac OSX and other applications are not affected..."
Sigh! Seems I remember having to reinstall everything in the past. I was trying to get some work done today so I can start another job on Monday. Not sure I have time to do all this. I might just launch DWCS3 on the MBP, or go and use my G5 instead.
Thank you for responding. Just not what I hoped to hear. -
I've been using AME CS4 (4.2.0.006) with Premiere Pro CS4 onWindows XP for years, but now it always crashes during launch: "AppName: adobe media encoder.exe AppVer: 4.2.0.0 ModName: watchfolder.dll ModVer: 0.0.0.0 Offset: 00011f03"). I de-installed and re-installed Premiere with no result. Downloaded latest AME CS4 version. Didn't move watchfolder.dll. Deleted any "AMEPrefs.xml"-file. Any ideas?
Possibly the same problem as this?
Adobe Media Encoder CS4 problem with watchfolder.dll -
Media Encoder CS4 crashes when launching
I have Master Collection CS4 for the PC and when i try to open Media Encoder or export from Premiere Pro (which auto-launches ME) the program goes through the typical loading process and as soon as gets past the ME loading badge it crashes.
PLEASE HELP! I can't encode/export any of my projects any more
Thanks in advance for any advice.
lhHarm Millaard is from the Netherlands. http://vimeo.com/user457793
Dutch culture is very direct, in a surgical kind of way. A Dutch person will make very precise criticism of others, on the understanding that it is important to focus on the details of what can be changed. Criticism of one aspect of a person's behaviour is not considered a criticism of the person as a whole.
In the part of the world where I grew up, there is a completely opposite cultural attitude, which I think is best summed up by the phrase: "If you spit on one person, you drown them all." I have had to learn to appreciate Dutch directness.
This is a multi-cultural forum, where developers with the same interests and from many cultural backgrounds work together. Each of us needs to be mindful that people from other cultures may not share our values. Except in exceptional cases, we can assume that every member of this forum is here with the intention to learn and to help others. Each of us does this from within our own cultural perspective.
You may like to look at the impressive list of helpful responses that Harm Millaard has made over the past nine years. I think that you will see that his intentions are clear. -
InDesign CS4 crashes on launch
I recently migrated my files to a new MacBook Pro. I have not been able to launch InDesign since doing so. The other CS products, while sometimes glitchy, seem to be working. The launch generates a splash page, then crashes and generates a crash report. (I think I can post that at a related site?)
I'm running OS X, version 10.9 (Mavericks), although I just upgraded and the problem existed on the previous system as well, with CS4, version 6.
I've tried most of the fixes already suggested, except deleting the recovery files, as I don't know where to find those. When I try to move the SING files to the desktop, I can't. My SING path goes: Library/Application Support/Adobe/SING/Mark II/AstroCache (which is an empty folder).
I've tried to uninstall InDesign only, but when I launch the uninstaller, I get a message that says "required support files are missing."
Thanks.see CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
-
Why does my Contribute CS4 crash upon launching?
Every time I try to launch Contribute CS4, it opens up for about 5 seconds and gives me the error message: Contribute has quit unexpectedly, then crashes. I have uninstalled/reinstalled the software many times. I even tried running the trial version of Contribute CS5 to see if it was just my older version that was acting weird. But the Contribute CS5 crashes too, exactly like the CS4 version. I have no idea what to do at this point. Any ideas?
Can you give some information about the Operating System that you are using (Windows or Mac), and also about the machine on which you have installed Contribute?
-
CS4 crashes on launch as of today
Friday I upgraded to 10.6.4 (after making a clone of my stable 10.6.3 system). Today I booted PS CS4 (11.0.2) for the first time and it crashed, with the attached (also sent to Adobe) crash report. I restored my 10.6.3 system with no change; then reinstalled and upgraded PS CS4 with no change.
This is a really bad situation: I'm very busy. Any help would be most appreciated.
Process: Adobe Photoshop CS4 [7519]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) (11.0.2)
Code Type: X86 (Native)
Parent Process: launchd [123]
Date/Time: 2010-06-21 13:01:39.239 -0300
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 6875516 sec
Crashes Since Last Report: 40
Per-App Interval Since Last Report: 1588113 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 6D3F7FD6-F1FE-484B-A2D8-D8F5BA83F621
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0xffff06b0 __bzero + 176
1 com.niksoftware.selectivetool 0x27225fee wxBitmapRefData::UseAlpha(bool) + 108
2 com.niksoftware.selectivetool 0x2722609c wxBitmap::UseAlpha() + 28
3 com.niksoftware.selectivetool 0x2725d1f1 wxMemoryDC::DoSelect(wxBitmap const&) + 161
4 com.niksoftware.selectivetool 0x2715777b TextLayout::CreateBmp() + 551
5 com.niksoftware.selectivetool 0x27158079 TextLayout::TextLayout(wxString const&, wxColour const&, wxFont const&, bool, double, int, int, int, bool) + 259
6 com.niksoftware.selectivetool 0x271658f4 NotebookControlSP::SetupPage(PageInfo*) + 172
7 com.niksoftware.selectivetool 0x27165a40 NotebookControlSP::AddPage(wxString const&, bool) + 164
8 com.niksoftware.selectivetool 0x27165aae NotebookControlSP::NBCtrlIAddPage(wxString const&) + 32
9 com.niksoftware.selectivetool 0x271462ee Notebook::AddPage(wxWindow*, wxString const&, bool) + 100
10 com.niksoftware.selectivetool 0x2712e453 SelectiveTool::CreateSection(wxWindow*, int, wxArrayString, int) + 3655
11 com.niksoftware.selectivetool 0x2712fbfc SelectiveTool::SelectiveTool(wxWindow*, SPBasicSuite*, td_PSCommands*, std::vector<FilterDescriptionList*, std::allocator<FilterDescriptionList*> >, wxArrayInt) + 1640
12 com.niksoftware.selectivetool 0x271265d4 HandlePhotoshopEvent(unsigned long, _ADsc*, long, void*) + 192
13 com.adobe.Photoshop 0x00230f48 0x1000 + 2293576
14 com.adobe.Photoshop 0x0006b8ed 0x1000 + 436461
15 com.adobe.Photoshop 0x00069806 0x1000 + 428038
16 com.adobe.Photoshop 0x00063c65 0x1000 + 404581
17 com.adobe.Photoshop 0x00063dd3 0x1000 + 404947
18 com.adobe.Photoshop 0x0006212f 0x1000 + 397615
19 com.adobe.Photoshop 0x002205da 0x1000 + 2225626
20 com.adobe.Photoshop 0x00220666 0x1000 + 2225766
21 com.adobe.Photoshop 0x00003812 0x1000 + 10258
22 com.adobe.Photoshop 0x00003739 0x1000 + 10041
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91cdbb42 kevent + 10
1 libSystem.B.dylib 0x91cdc25c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91cdb719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91cdb4be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91cdaf41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91cdad86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91cdabd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91cdb168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91cdad86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x91cb5342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91ce2eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91d2b42f pthread_cond_wait + 48
3 com.adobe.amt.services 0x09cf5552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09cf0995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x09cf55b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x91ce2a19 _pthread_start + 345
7 libSystem.B.dylib 0x91ce289e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91cb534e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x92587212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x2448beff 0x2445c000 + 196351
3 ...ple.CoreServices.CarbonCore 0x92554eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x91ce2a19 _pthread_start + 345
5 libSystem.B.dylib 0x91ce289e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91ce3262 __semwait_signal + 10
1 libSystem.B.dylib 0x91ce2f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ce4bb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x92589aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9257543d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x92570e0f MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x92554eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x91ce2a19 _pthread_start + 345
10 libSystem.B.dylib 0x91ce289e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91cb540e mach_wait_until + 10
1 libSystem.B.dylib 0x91d3c8d5 nanosleep + 345
2 com.adobe.PSAutomate 0x27af51b1 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x27af5211 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x27ae5dc6 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x27af54d3 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x91ce2a19 _pthread_start + 345
7 libSystem.B.dylib 0x91ce289e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x91cdabd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91cdb168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91cdad86 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x2715755f ecx: 0xbc101000 edx: 0x00000000
edi: 0x43eff000 esi: 0x43eff000 ebp: 0xbfffea38 esp: 0xbfffea34
ss: 0x0000001f efl: 0x00010287 eip: 0xffff06b0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x991df000 - 0x992e0fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
0x992e1000 - 0x99325fe7 com.apple.Metadata 10.6.3 (507.8) <53BB360A-1813-170D-827F-C1863EF15537> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <4FB5CEEB-8D3E-8C57-1718-81D7CAFBFE69> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <A23F9980-5CC8-A44D-6FD6-DBFCBFF4FF28> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylibUh, yeah, that would have been it. However, since the Nik software was critical to my work, the real fun was figuring out how the issue developed, and then survived a restore. Turns out it was multiple copies of Arial doing it: but those multiple copies of Arial had to have been there when everything worked, because I haven't done anything that would install fonts lately. Anyway, working is working.
-
InDesign and Illustrator CS4 Crash on launch
They crash so fast Console does not even record it.
Running 10.5.8
Ran CS3 and CS4 Cleaners
Tried disabling Fonts
Tried a new user account.
Tried updating AIR
Still no luck.
FWIW, I am using a Keyed version, but even if licensing was an issue, I would get a message that said so.
Help?I just upgraded to 10.6.3, but my problem persists. Anyone know?
-
Photoshop CS4 crash on launch in Mavericks
Just re-installed CS4 suite on a new iMac with OSX10.9 and it immediately quits with message 'Not enough privilages to run'. Anyone any ideas. Adobe say they have tested CS4 with Mavericks and its ok. The rest of the apps in the suite (eg Illustrator ) run ok.
where does it say adobe tested cs4 with mavericks?
-
Premier Pro CS4 crashes on launch
When I start Premier Pro I get the dialog box with New or Open existing project.
When I select New the dialog box disappears and the program hangs.
I have uninstalled and reinstalled several times including removing use folders.
Does anyone have any suggestions on where I should start looking to diagnose the problem?
TIAThanks for the very comprehensive answer .
I can now give my system spec - summary first then the details as they're rather long.
Gigabyte P55-UD5 motherboard; i5 CPU, 4Gb RAM; 3HDD + 1 SSD.
I have Windows 7 Ultimate 32 loaded on one HDD and on the SSD.
Premier Pro worked OK running on the HDD but not after installing SSD.
Now, even when I disconnect the SSD, Premier Pro doesn't run.
This probably means it's not the SSD as it still doesn't work when it's powered down.
I get the option to "create new" and "open existing"...
If I "open existing" I can search for projects (except I don't have any)
If I "create new", then PP crashes.
I have all the latest Win 7 patches and the latest nVidia card drivers.
Running 1024x768 at 32 bit colour.
I've also run the routines suggested by John T Smith (thanks very much John)
So far no difference.
Is there a logging routine that can be enabled to see what's crashing at the point of failure?
Full Spec below (very long)
Operating System
MS Windows 7 Ultimate 32-bit SP1
CPU
Intel Core i5 750 @ 2.67GHz 31 °C
Lynnfield 45nm Technology
RAM
4.00 GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. P55-UD5 (Socket 1156) 37 °C
Graphics
DELL 1503FP (1024x768@60Hz)
DELL 1503FP (1024x768@60Hz)
896MB GeForce GTX 260 (CardExpert Technology) 49 °C
Hard Drives
117GB OCZ-AGILITY3 (SATA) 128 °C
977GB Seagate ST31000528AS (SATA) 35 °C
1954GB Western Digital WDC WD2001FASS-00W2B0 (SATA) 43 °C
147GB Western Digital WDC WD1500HLFS-01G6U1 (SATA) 37 °C
Optical Drives
HL-DT-ST DVDRAM GH22LS50
Audio
Realtek High Definition Audio
Operating System
MS Windows 7 Ultimate 32-bit SP1
Installation Date: 01 August 2011, 18:43
Serial Number: TGF2C-HMWQG-GQ4R2-C4V6C-Y49WK
Windows Security Center
User Account Control (UAC) Disabled
Firewall Disabled
Windows Update
AutoUpdate Download Automatically and Notify Prior to Install
Windows Defender
Windows Defender Enabled
Antivirus
Antivirus Enabled
Company Name ESET
Display Name ESET NOD32 Antivirus
Product Version 4.2.64.12
Environment Variables
USERPROFILE C:\Users\Nick
SystemRoot C:\Windows
User Variables
TEMP C:\Users\Nick\AppData\Local\Temp
TMP C:\Users\Nick\AppData\Local\Temp
Machine Variables
ComSpec C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
OS Windows_NT
Path
C:\Program Files\NVIDIA Corporation\PhysX\Common
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\
C:\Program Files\Microsoft SQL Server\100\Tools\Binn\
C:\Program Files\Microsoft SQL Server\100\DTS\Binn\
C:\Program Files\QuickTime\QTSystem\
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE x86
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
NUMBER_OF_PROCESSORS 4
PROCESSOR_LEVEL 6
PROCESSOR_IDENTIFIER x86 Family 6 Model 30 Stepping 5, GenuineIntel
PROCESSOR_REVISION 1e05
windows_tracing_logfile C:\BVTBin\Tests\installpackage\csilogfile.log
windows_tracing_flags 3
asl.log Destination=file
CLASSPATH
C:\Program Files\QuickTime\QTSystem\QTJava.zip
QTJAVA C:\Program Files\QuickTime\QTSystem\QTJava.zip
CPU
Intel Core i5 750
Cores 4
Threads 4
Name Intel Core i5 750
Code Name Lynnfield
Package Socket 1156 LGA
Technology 45nm
Specification Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Family 6
Extended Family 6
Model E
Extended Model 1E
Stepping 5
Revision B1
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64
Virtualization Supported, Enabled
Hyperthreading Supported, Disabled
Fan Speed 1000 RPM
Bus Speed 133.2 MHz
Rated Bus Speed 2398.2 MHz
Stock Core Speed 2666 MHz
Stock Bus Speed 133 MHz
Average Temperature 30 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 8192 Kbytes
RAM
Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type DDR3
Size 4096 MBytes
Channels # Dual
DRAM Frequency 666.2 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 63 %
Total Physical 3.49 GB
Available Physical 1.28 GB
Total Virtual 6.98 GB
Available Virtual 4.27 GB
SPD
Number Of SPD Modules 2
Motherboard
Manufacturer Gigabyte Technology Co., Ltd.
Model P55-UD5 (Socket 1156)
Chipset Vendor Intel
Chipset Model DMI Host Bridge
Chipset Revision 11
Southbridge Vendor Intel
Southbridge Model P55
Southbridge Revision 05
System Temperature 37 °C
BIOS
Brand Award Software International, Inc.
Version F11c
Date 11/09/2010
Voltage
CPU CORE 0.832 V
MEMORY CONTROLLER 1.584 V
+3.3V 3.280 V
+5V 4.946 V
+12V 3.072 V
-12V -12.352 V
-5V -0.960 V
+5V HIGH THRESHOLD 3.629 V
CMOS BATTERY 3.296 V
CPU 0.832 V
PCI Data
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI
Slot Number 0
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI
Slot Number 1
GeForce GTX 260
GPU GT200
Device ID 10DE-05E2
Revision A2
Subvendor CardExpert Technology (10B0)
Current Performance Level Level 1
Current GPU Clock 300 MHz
Current Memory Clock 250 MHz
Current Shader Clock 600 MHz
Voltage 1.050 V
Technology 55 nm
Die Size 576 nm²
Transistors 1400 M
Release Date Jun 16, 2008
DirectX Support 10.0
DirectX Shader Model 4.0
OpenGL Support 3.0
Bus Interface PCI Express x8
Temperature 48 °C
Driver nvlddmkm.sys
Driver version 8.17.12.8562
ForceWare version 285.62
BIOS Version 62.00.49.00.03
ROPs 28
Shaders 192 unified
Memory Type GDDR3
Physical Memory 896 MB
Virtual Memory 2432 MB
Bus Width 64x7 (448 bit)
Anti Aliasing Modes -?-
Filtering Modes Bilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
Noise Level Moderate
Max Power Draw 182 W
Count of performance levels : 3
Level 1 - "Default"
GPU Clock 300 MHz
Memory Clock 250 MHz
Shader Clock 600 MHz
Level 2 - "2D Desktop"
GPU Clock 400 MHz
Memory Clock 250 MHz
Shader Clock 800 MHz
Level 3 - "3D Applications"
GPU Clock 625 MHz
Memory Clock 1100 MHz
Shader Clock 1348 MHz
Hard Drives
OCZ-AGILITY3
Manufacturer Unknown manufacturer
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 57 times
Power On Time 142 Days 7 Hours
Speed, Expressed in Revolutions Per Minute (rpm) Not used (SSD Drive)
Features S.M.A.R.T., APM, NCQ, TRIM, SSD
Transfer Mode SATA III
Interface SATA
Capacity 117GB
Real size 120,034,123,776 bytes
RAID Type None
S.M.A.R.T
01 Read Error Rate 095 (095 worst) Data 00005FBC5E
05 Reallocated Sectors Count 100 (100) Data 0000000000
09 Power-On Hours (POH) 097 (097) Data 0000000D57
0C Device Power Cycle Count 100 (100) Data 0000000039
AB 000 (000) Data 0000000000
AC 000 (000) Data 0000000000
AE 000 (000) Data 000000000C
B1 000 (000) Data 0000000001
B5 000 (000) Data 0000000000
B6 000 (000) Data 0000000000
BB Reported Uncorrectable Errors 100 (100) Data 0000000000
C2 Temperature 128 (129) Data 0000810080
C3 Hardware ECC Recovered 120 (120) Data 00005FBC5E
C4 Reallocation Event Count 100 (100) Data 0000000000
C9 Soft Read Error Rate 120 (120) Data 00005FBC5E
CC Soft ECC Correction 120 (120) Data 00005FBC5E
E6 GMR Head Amplitude 100 (100) Data 0000000064
E7 Temperature 100 (100) Data 0000000000
E9 000 (000) Data 0000000622
EA 000 (000) Data 00000005B3
F1 Total LBAs Written 000 (000) Data 00000005B3
F2 Total LBAs Read 000 (000) Data 0000000C34
Temperature 128 °C
Temperature Range bad (greater than 55 °C)
Status Good
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number 4E0A8E19
Size 112GB
Used Space 53GB (48%)
Free Space 59GB (52%)
ST31000528AS
Manufacturer Seagate
Form Factor 3.5"
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 101 times
Power On Time 283 Days 17 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Features S.M.A.R.T., AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 977GB
Real size 1,000,204,886,016 bytes
RAID Type None
Partition 0
Partition ID Disk #1, Partition #0
Disk Letter E:
File System NTFS
Volume Serial Number B8792F94
Size 932GB
Used Space 304GB (33%)
Free Space 627GB (67%)
WDC WD2001FASS-00W2B0
Manufacturer Western Digital
Form Factor TB/3.5-inch (new format)
Business Unit/Brand Desktop/WD Caviar®
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 157 times
Power On Time 405 Days 3 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Features S.M.A.R.T., APM, AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 1954GB
Real size 2,000,398,934,016 bytes
RAID Type None
Partition 0
Partition ID Disk #2, Partition #0
Disk Letter F:
File System NTFS
Volume Serial Number 5CB9E9C6
Size 1863GB
Used Space 1651GB (89%)
Free Space 211GB (11%)
WDC WD1500HLFS-01G6U1
Manufacturer Western Digital
Form Factor GB/2.5- to 3.5-inch backplane adapter
Business Unit/Brand Enterprise/WD VelociRaptor®
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 257 times
Power On Time 706 Days 8 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 10000
Features S.M.A.R.T., AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 147GB
Real size 150,035,717,632 bytes
RAID Type None
Partition 0
Partition ID Disk #3, Partition #0
Size 99.0 MB
Partition 1
Partition ID Disk #3, Partition #1
Disk Letter D:
File System NTFS
Volume Serial Number 92D68756
Size 140GB
Used Space 106GB (76%)
Free Space 34.0GB (24%)
Audio
Sound Cards
Realtek High Definition Audio
Logitech Mic (Communicate STX)
Playback Devices
Speakers (Realtek High Definition Audio) (default)
Realtek Digital Output (Realtek High Definition Audio)
Recording Devices
Microphone (Realtek High Definition Audio) (default)
Microphone (2- Logitech Mic (Communicate STX))
Realtek Digital Input (Realtek High Definition Audio)
Speaker Configuration
Speaker type Stereo
Peripherals
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Device Kind Keyboard
Device Name Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Vendor Microsoft
Location Microsoft Hardware USB Keyboard
Driver
Date 5-18-2011
Version 8.20.409.0
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Device Kind Mouse
Device Name Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Vendor Microsoft
Location Microsoft Hardware USB Mouse
Driver
Date 5-18-2011
Version 8.20.409.0
File C:\Windows\system32\DRIVERS\point32.sys
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
File C:\Windows\system32\wdfcoinstaller01009.dll
EPSON Perfection1650
Device Kind Camera/scanner
Device Name EPSON Perfection1650
Vendor Unknown
Location Port_#0001.Hub_#0002
Driver
Date 2-15-2007
Version 5.7.1.0
File C:\Windows\system32\drivers\usbscan.sys
Logitech QuickCam Communicate STX
Device Kind Camera/scanner
Device Name Logitech QuickCam Communicate STX
Vendor Logitech
Location 0000.001a.0000.002.000.000.000.000.000
Driver
Date 5-9-2007
Version 11.0.0.1213
File C:\Program Files\Common Files\logishrd\WUApp32.exe
File C:\Windows\system32\drivers\LV302V32.SYS
File C:\Windows\TWAIN_32\QuickCam\lvWIAext.dll
File C:\Windows\system32\lvcodec2.dll
File C:\Windows\system32\LVUI2.dll
File C:\Windows\system32\LVUI2RC.dll
File C:\Windows\system32\drivers\LVUSBSta.sys
File C:\Windows\system32\lvci1100.dll
File C:\Windows\system32\lvcoinst.ini
File C:\Windows\system32\Repository.reg
Logitech Mic (Communicate STX)
Device Kind Audio device
Device Name Logitech Mic (Communicate STX)
Vendor Logitech
Location 0000.001a.0000.002.000.000.000.000.000
Driver
Date 5-9-2007
Version 11.0.0.1213
File C:\Program Files\Common Files\logishrd\WUApp32.exe
File C:\Windows\system32\drivers\LVUSBSta.sys
File C:\Windows\system32\drivers\lv302af.sys
File C:\Windows\system32\drivers\drmk.sys
File C:\Windows\system32\drivers\portcls.sys
File C:\Windows\system32\drivers\USBAUDIO.sys
File C:\Windows\system32\lvci1100.dll
File C:\Windows\system32\lvcoinst.ini
File C:\Windows\system32\Repository.reg -
Indesign CS4 keeps crashing on Launch
My copy of CS4 Indesign keeps crashing.
It gets to the window where is shows the recent documents and then crashes everytime.
I have deleted the preferences and the version folder and even re-installed the app from the master dvd but it still crashes on launch.
It was working ok earlier today, which is why I cant understand the problem.
All the other CS4 apps work fine - it's just Indesign.
Im running Mac OS X 10.5.7.
Please help
Thanks
PeteHi John,
My InDesign CS4 keeps crashing on launch since I upgraded to OSX Lion. Here is the pastebin link: http://pastebin.com/9BGZ85e6
Thanks in advance for any comments!
Michael
[email protected] -
Photoshop CS4 Crashing after OS 10.7.5 Update
I just did the most recent OS update on my iMac and now Photoshop CS4 will not launch. I've read that OpenGL can cause issues, but how do I turn that off when I can't even launch the app? Illustrator, Dreamweaver, and InDesign are all working fine.
Below is the error I'm getting after the crash.
Process:
Adobe Photoshop CS4 [1427]
Path:
/Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier:
com.adobe.Photoshop
Version:
11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] (11.0.2)
Code Type:
X86 (Native)
Parent Process: launchd [153]
Date/Time:
2012-09-25 07:49:31.707 -0400
OS Version:
Mac OS X 10.7.5 (11G56)
Report Version: 9
Interval Since Last Report:
79444 sec
Crashes Since Last Report:
20
Per-App Interval Since Last Report: 236 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID:
39966AC0-562C-4921-84F6-F836398A915A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000091e36000
VM Regions Near 0x91e36000:
__TEXT
0000000091e35000-0000000091e36000 [
4K] rwx/rwx SM=PRV /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
--> __TEXT
0000000091e36000-0000000092000000 [ 1832K] r-x/rwx SM=COW /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
Submap
0000000092000000-00000000ac000000
r--/rwx machine-wide submap
Application Specific Information:
objc[1427]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.extensis.AutoActivationPlugin.PS11
0x2af4782a atomic_mov64 + 22
1 com.extensis.AutoActivationPlugin.PS11
0x2af47dbb mach_override_ptr + 702
2 com.extensis.AutoActivationPlugin.PS11
0x2af47eb5 mach_override + 122
3 com.extensis.AutoActivationPlugin.PS11
0x2af2085b StartupPlugin(SPMessageData*) + 321
4 com.extensis.AutoActivationPlugin.PS11
0x2af2147c AutoPluginMain + 136
5 com.adobe.Photoshop
0x006c08d1 0x1000 + 7076049
6 com.adobe.Photoshop
0x0024d0a9 0x1000 + 2408617
7 com.adobe.Photoshop
0x0025130f 0x1000 + 2425615
8 com.adobe.Photoshop
0x005e7094 0x1000 + 6185108
9 com.adobe.Photoshop
0x005e95f4 0x1000 + 6194676
10 com.adobe.Photoshop
0x006763b5 0x1000 + 6771637
11 com.adobe.Photoshop
0x0022022e 0x1000 + 2224686
12 com.adobe.Photoshop
0x00220666 0x1000 + 2225766
13 com.adobe.Photoshop
0x00003812 0x1000 + 10258
14 com.adobe.Photoshop
0x00003739 0x1000 + 10041
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x90f9b90a kevent + 10
1 libdispatch.dylib
0x982bee04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x982bd853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x90f9b02e __workq_kernreturn + 10
1 libsystem_c.dylib
0x98244ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x982466fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib
0x90f9b02e __workq_kernreturn + 10
1 libsystem_c.dylib
0x98244ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x982466fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x90f9a83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x98246e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x981ee82a pthread_cond_wait + 48
3 com.adobe.amt.services
0x0920e552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services
0x09209995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services
0x0920e5b0 AMTThread::Worker(void*) + 20
6 libsystem_c.dylib
0x98242ed9 _pthread_start + 335
7 libsystem_c.dylib
0x982466de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x90f98c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x90982a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x25e44eff 0x25e15000 + 196351
3 com.apple.CoreServices.CarbonCore
0x909835e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x98242ed9 _pthread_start + 335
5 libsystem_c.dylib
0x982466de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x90f9a83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x98246e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x981f742c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x909aee62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9092037d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x9098267f MPWaitOnQueue + 200
6 AdobeACE
0x027c038d 0x278f000 + 201613
7 AdobeACE
0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore
0x909835e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x98242ed9 _pthread_start + 335
10 libsystem_c.dylib
0x982466de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x53e58955 ebx: 0x1c8fffe9 ecx: 0xec83566d edx: 0xec835657
edi: 0x1c8fffe9 esi: 0x91e35ffc ebp: 0xbffff248 esp: 0xbffff234
ss: 0x00000023 efl: 0x00010246 eip: 0x2af4782a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x91e36000
Logical CPU: 1
Binary Images:
0x1000 - 0x19aefdf +com.adobe.Photoshop (11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] - 11.0.2) <40DBAC70-2688-44B1-A8CE-142BF8A18887> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x2085fff org.twain.dsm (1.9.5 - 1.9.5) <23F42ECD-6342-350C-B3FD-5C8675C3B795> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x208c000 - 0x246601f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
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0x9b414000 - 0x9b44bfef com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9b783000 - 0x9b783fff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b8b3000 - 0x9b8defff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9b8df000 - 0x9b8dffff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9bbef000 - 0x9bbf7ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9bc4a000 - 0x9bc6fff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x9bc70000 - 0x9c0e5ff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <3E2BF587-5168-3FC5-9D8D-183A9C7C1DED> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9c0ec000 - 0x9c176ffb com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x9c17a000 - 0x9c190ffe libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x9c5bd000 - 0x9c61effb com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <7A14BE52-6789-3CE3-9AE9-B733F4903EB1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9c61f000 - 0x9c647ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <AB530FB2-8BD1-3328-95E8-CF449F0429CA> /usr/lib/libxslt.1.dylib
0x9c64b000 - 0x9c659ff7 libxar-nossl.dylib (??? - ???) <5BF4DA8E-C319-354A-967E-A0C725DC8BA3> /usr/lib/libxar-nossl.dylib
0x9c65a000 - 0x9c66afff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9c697000 - 0x9c6c6ff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x9c6c7000 - 0x9c70affd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <4BA1F5F1-F0A2-3FEB-BB62-F514DCBB3725> /usr/lib/system/libcommonCrypto.dylib
0x9c73e000 - 0x9c74bfff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9caa3000 - 0x9caecff7 libGLU.dylib (??? - ???) <9AF7AD51-16E3-3674-B60E-30EE499D7B46> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9caed000 - 0x9cbfcff7 com.apple.DesktopServices (1.6.5 - 1.6.5) <CEC069D7-37A3-3D25-A3BB-39DE99FDA46E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9cbfd000 - 0x9cbfdff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9ccd6000 - 0x9cce1ffb com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9cd11000 - 0x9cd22fff libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
0x9cd23000 - 0x9cd64ff9 libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <9FD420FB-7984-3A07-8914-BB19E687D38B> /usr/lib/libcurl.4.dylib
0x9cd65000 - 0x9cdc3ff7 com.apple.coreui (1.2.2 - 165.11) <340B0B83-1407-3AB4-BCAB-505C29303EE2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9cdc4000 - 0x9cdc5fff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate (1.3 - 1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91bffd libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ff6 libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1080
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=223.2M resident=141.0M(63%) swapped_out_or_unallocated=82.2M(37%)
Writable regions: Total=428.0M written=26.7M(6%) resident=37.3M(9%) swapped_out=0K(0%) unallocated=390.7M(91%)
REGION TYPE
VIRTUAL
===========
=======
ATS (font support)
32.8M
CG backing stores
1580K
CG raster data
64K
CG shared images
1216K
CoreGraphics
8K
CoreServices
1480K
IOKit (reserved)
256.0M
reserved VM address space (unallocated)
MALLOC
105.5M
MALLOC guard page
64K
Memory tag=240
4K
Memory tag=242
12K
Memory tag=249
156K
Stack
67.0M
VM_ALLOCATE
16.1M
__CI_BITMAP
80K
__DATA
20.1M
__DATA/__OBJC
72K
__IMAGE
528K
__IMPORT
220K
__LINKEDIT
53.7M
__OBJC
1512K
__PAGEZERO
4K
__TEXT
169.5M
__UNICODE
544K
mapped file
300.1M
shared memory
312K
shared pmap
10.2M
===========
=======
TOTAL
1.0G
TOTAL, minus reserved VM space
782.6M
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FreeAgent, 0x0bc2 (Seagate LLC), 0x3001, 0x24300000 / 4
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24100000 / 3
USB Device: hub_device, 0x050d (Belkin Corporation), 0x0218, 0x24140000 / 5
USB Device: Back-UPS XS 900 FW:830.E8 .D USB FW:E8, 0x051d (American Power Conversion), 0x0002, 0x24143000 / 7
USB Device: Generic USB Hub, 0x058f (Alcor Micro, Corp.), 0x9254, 0x24142000 / 6
USB Device: Officejet Pro 8500 A910, 0x03f0 (Hewlett Packard), 0x5312, 0x24142200 / 8
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x26400000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x26420000 / 4
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc043, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2Disable your Extensis / Suitcase font plugins until they can get a patch out.
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