InCopy / InDesign CS3 - won't load software but appears in task mgr

We are going through a computer upgrade and am trying to install Adobe CS3 InCopy and InDesign on these new machines.
We purchased HP 6005 Pro PC's with AMD Athlon II processors and are running Windows XP operating system.
Installing both pieces of software goes though fine. But when you try to turn on the programs, nothing happens. Nothing loads on the screen. The only thing shows that the software is running is in the Task Manager.
We have plenty of memory, plenty of hard drive space. But we can't figure out why the software won't load onto our screens. After extensive research online, the only thing we can find is that there could be a driver incompatibility. Nothing conclusive on whether our processors are incompatible either.
Does anyone have any insight on the issue?

We are installing and using the software under the administrator logins.
My main concern is that we purchased computers that have a processor that is incompatible with Adobe InCopy/InDesign CS3. We purchased two types of PC's, some with AMD Atholon II processors and some with Intel Core2 vpro processors. InDesign/Incopy CS3 were going to go on the Intel's (more power computer) and the InCopy was going to only go on the AMD's.
Prior to receiving the CS3 versions of the software, I hadn't been aware that was the version we were being assigned by our corporate office. After looking at the requirements of CS3 on the adobe site, it only mentions Intel Processors as basic requirements.
(We purchasd the computers with AMD's to save some money....the users requiring InCopy didn't need "as much computer" as the InDesign users).
Could the processor be the problem?

Similar Messages

InDesign / InCopy CS3 - won't load software but appears in task mgr

We are going through a computer upgrade and am trying to install Adobe CS3 InCopy and InDesign on these new machines.
We purchased HP 6005 Pro PC's with AMD Athlon II processors and are running Windows XP operating system.
Installing both pieces of software goes though fine. But when you try to turn on the programs, nothing happens. Nothing loads on the screen. The only thing shows that the software is running is in the Task Manager.
We have plenty of memory, plenty of hard drive space. But we can't figure out why the software won't load onto our screens. After extensive research online, the only thing we can find is that there could be a driver incompatibility. Nothing conclusive on whether our processors are incompatible either.
Does anyone have any insight on the issue?

This is symptomatic of a dialog open behind other windows or off-screen that is waiting for your response. It used to happen fairly often with multiple monitors, especially flat screens not running at native resolution.
Make sure you run the updater and patch to the last release, and then search this forum for "multiple monitors" and you should find a tremendous amount of discussion and a lot of things to try to correct it, including opeing a dialog in Photoshop and resizing it, and using the arrow keys to try to bring the dialog into the viewing area.
Use the special search widget on the topics page, not the general "search forums" box on the top of every page.

Indesign CS3 won't load

Every time I try to start Indesign I get this popup
I am on a Mac running 10.5.8.
I have copied the entire Plug-ins folder from my Mac Pro, (also running CS3 & still working) but that didn't help.
I was able to trash preferences when starting Indesign (CMD-Option-CNTL-Shift) but since it didn't finish loading I don't know if it worked.
It worked fine yesterday.
Ideas?

Found the answer in another forum, with instructions. Deleting the SING file solved the problem.

Adobe InDesign CS3 won't load

I purchase Adobe CS2 in 2005 and later upgraded to CS3 as a dowload from oline. Adobe indesign is asking to re-install, however the disks for cs2 no longer works on my mac ox 10. 7.4.5. What to do? Renee

You don’t need CS2, only the serial number.

InCopy/InDesign CS3 Assignment Problem

Hello everyone--
For the past three years we've used Version Cue CS3 for workflow on our publication. For the most part its worked fine. Recently though, we've had to get a new computer for an office on the West Coast and a new router on our office on the East Coast (the operating system we use on the East Coast is Windows XP Profesional.) The computer on the West Coast is running Windows 7, and it seems InCopy CS3 installed on it without a problem--until it came time to do our publication.
The way our system is set up is the West Coast machine uses a VPN tunnel to see our network here--so all it really has to do is connect to the Version Cue server's IP address. This set up worked fine when the machine was a Windows XP based machine, but since the changeover, InCopy doesn't seem to be reading the assignment files correctly. For example, on an Indesign File the copy fits fine and dandy in the layout, and the assignment looks okay when I open it up on InCopy over here. When InCopy opens it up on the Windows 7 machine, the body copy is invariably 3-5 lines over and any formatting changes made from the Windows 7 machine, like changing words to italics, won't be reflected on the updated assignments file. (I confirmed this by emailing our West Coast editor the assignment file directly and InCopy CS3 still wasn't reading it correctly.) Also, at one point we apparently lost some big changes made over the weekend but changes like new headlines held. Any ideas on why this is happening?
Also, and I'm not sure this is related, but since we installed our new RV082 router, we've been getting strange "Version Cue server offline messages" every so often, and then when we go into a project Version Cue suddenly reads it as "online and connected" again. InDesign CS3 often hangs whenever we try to open up a file on the Version Cue server. The only way we've been able to get InDesign to start up is to delete the recovery folders and synchronize everything first--this, needless to say, has been a bit of a time waster.
All our programs are CS3 and except for the West Coast machine, all are running Windows XP pro.
Thanks for your help!

We are installing and using the software under the administrator logins.
My main concern is that we purchased computers that have a processor that is incompatible with Adobe InCopy/InDesign CS3. We purchased two types of PC's, some with AMD Atholon II processors and some with Intel Core2 vpro processors. InDesign/Incopy CS3 were going to go on the Intel's (more power computer) and the InCopy was going to only go on the AMD's.
Prior to receiving the CS3 versions of the software, I hadn't been aware that was the version we were being assigned by our corporate office. After looking at the requirements of CS3 on the adobe site, it only mentions Intel Processors as basic requirements.
(We purchasd the computers with AMD's to save some money....the users requiring InCopy didn't need "as much computer" as the InDesign users).
Could the processor be the problem?

Indesign CS6 won't load on my right hand monitor

Indesign CS6 won't load on my right hand monitor

Joining the discussion... [running CS6 on Windows8; dual screen 23"; 1920 x 1080 (NVIDIA GeForce 9600GT card; DVI, HDMI)]
I have had the same problem. Each of the panels (pages, layers etc.) would not work with the mouse/pointer... if I clicked in a panel, I could tab/shift tab through each component in the panel, use the arrow keys to make changes, but the mouse/pointer was not active.
After extreme frustration... The following appears to solve the issue.
Solution: Open Indesign CS6, set up screen positions for the panels as required, save the workspace (Window/Workspace/New Workspace...).
Sorry... this appeared to worked... but I have dicovered that it only works for a short period then this problem seems to rear it ugly head again and all panels are intermitent in their responsiveness. Currently I have tried re-start... doesn't seem to change the problem, a shutdown and startup resets everything but the problem soon appears again. I'm searching for a solution... anyone?

Indesign CS3 refuses to load

Hi, i would be grateful for any advice if you have experience of the same.
My problem is that indesign CS3 refuses to launch all of a sudden. About two weeks ago it just wouldn’t (and still hasn’t) loaded. When i click on the application the spinning donut appears beside the cursor as if it is going to load, but no splash screen appears. and then the spinning "donut" next to the cursor disappears. If i then start my task manager i can see that indesign.exe is running and if i try to open indesign again another occurrence in task manager will load and so on. THATS IT, any ideas please?
i am running Vista 32bit. the software has worked fine for at least a year and then it just refused to load. All other creative suite applications run fine (although i am scared to say that due to their temperamental nature). I haven’t actively installed any updates for any adobe programmes or windows updates prior to the problem either. The only thing i can think i have installed recently is a new version of iTunes and that’s it. I am up-to-date with service packs and updates for vista too.
i have repaired indesigns installation - No joy, i have uninstalled, rebooted and reinstalled indesign - No joy. i have also removed the registry entries and data for indesign in the "user app data folder" for indesign when uninstalling and still no joy once re installed. its driving me mad.
Please note i have spent the last 2 weeks trawling and i mean trawling Google and the adobe forums for advice. i have tried many suggestions but am open to any you have to offer, i just want to avoid people thinking i am coming here without researching myself first. i did try one suggestion which is where you start the machine in safe mode and see if indesign cs3 loads then, which it does, but once i restart to the full usual mode - nothing
Thanks in advance, i appreciate any useful advice
Matt

Hi Peter,
i have noticed the following -
i have two user accounts on my PC (running vista). One being my personal one and the other being an Admin account (i set this up as i had to do something that required permission - i forget what now - http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/). If i log into the admin account i can launch Indesign as intended, "one click and open". However it still refuses to load in my personal account. i cant see how any updates etc wouldnt have been applied globally - so whats the difference?
I know that probably doesnt help much but thought you may have seen similar or in the past or it may help you identify my problem from past experiences?
Thanks
Matt

Can't read or write some files, internet is failing, youtube won't load, software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar, etc. Malware?

Specs:
iMac 10.8.5
3,4 GHz Intel Core i7
32 GB 1600 MHz DDR3
Can't read or write some files, internet is failing, youtube won't load, security software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar and are randomly corrupted, when I entered something in the Youtube searchbar (when it was still working) it send me to a site with sexadds.
I tried restart my iMac and when I was logged back in, my dock preferences were reset.
Also tried to download some security software to check my Mac for malware, but when I did, I tried several, I got a notification that said something like 'dumpfiles (don't know if this is the right translation...) damaged'.
I'm taking screenshots from all the weird notifications I get and even three quarters off the screenshots I took in the last three hours are already unreadable.
It started this morning when I tried opening a Premiere Pro file on which I worked the night before.
When I tried opening it, it said the file was damaged and could not be openend.
I tried opening it with AE or importing the file in a new project but nothing helped.
When I tried looking for autosaves, this is the really weird part, there were none.
Even though there are autosaves from my other projects, this one was completely gone.
It looked like the day before never happened on my computer.
Also when I openend Premiere all the recent projects had been wiped.
So at first I thought it was a Premiere Pro failure.
But than, later on the day, I tried loading some RAW files from my compact flash card.
This is where I would get an error (error -36) which said some data cannot be read or written.
I tried importing the files with a view different technics, from dragging to importing via Lightroom and I succeeded with Image Browser.
But when I tried moving the files to an other folder the same error occurred.
While dealing with this issue I wanted to put on some soothing music on youtube.
This is when the next weird thing occurred: youtube wasn't completely loading in Chrome. I refreshed a view times, checked the internet connection and still no difference.
When I tried in Safari it did work but when I clicked enter on the searchbar in Youtube, a page with sexadds appeared (I didn't install AdBlock in Safari...).
I read about this 'phishing' where you are redirected to a site were a possible malware installment can take place...
I don't know if it's connected to any of the problems I've been having but I just never experienced this on a mac, I have been a Mac user for 10 years now.
On top of it all, internet started working worse and worse and now it's not even working at all. I had to fill in the password over and over, normally it remembers.
Just like my system preferences, all the preferences I had with Chrome where also reset.
Also somewhere in between I got this notification: Mac OS X must restore library to run programs. Type your password to allow.
To me this is all very weird and suspicious. I have clearly no idea what's going on. Could this be another sort of trojan horse or malware?
Some background info which could be helpful for solving this mystery:
two months ago the one year old Fusion Drive in my iMac just broke out of nowhere.
I got it replaced by a qualified apple repair store.
When I got my computer back, all the files where gone.
I got on the internet without AdBlock installed yet.
A game or whatever it was, can't clearly remember, got installed by accident.
I deleted it immediately.
Only two weeks later, I couldn't log in to my account. It didn't recognize my password and username.
So I brought my mac back to the store.
Here the repair guy said it was a minor thing and he just needed to reconnect my account. He also mentioned he found a downloaded game name Sparta and it probably had something to do with the error.
I asked him; could it be a virus? He replied no way.
I don't know why I couldn't be a virus, just because it's a mac doesn't mean it cannot be done.
So today I tried installing anti virus software (such as avast- was in a weird language looked like slovenian, clamxav - was in slovenian) but I couldn't install them.
PLEASE help me! I don't know what to do anymore, I work fulltime and I need my computer, I have no time to bring it in for repair, are there other perhaps easier ways?
Could this be the work of a virus or a malware? Or is it a disk permissions issue?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

InDesign CS3 won't open after upgrading to Leopard.

I'm having an issue starting up Indesign CS3 since upgrading to Leopard. It seems like everything else has been working great, including the rest of CS3, so I'm kinda baffled as to why this doesn't.
When I open it, after loading for a few seconds, I get this error:
http://img525.imageshack.us/img525/255/picture1lg9.png
Any ideas?

WOOOO HOOOO! IT IS JUST A FONT CONFLICT!!!!! I think....
After days of trying to figure out why, after installing Leopard, InDesign CS3 crashes every time I tried to open "certain" files... I finally figured it out - at least on my system. I emphasize "certain" files, because InDesign would open certain InDesign files flawlessly... and crash when trying to other InDesign files. I narrowed it down to a handful of files and the only thing that these files had in common was one particular font. Well as it turns out, upon installation, Leopard put a bunch of new fonts into my system folder. I am also using Suitcase Fusion to manage my fonts. When starting the "culprit" files, Suitcase Fusion would try to "auto-activate" a font that was already activated at start-up in the system folder. After removing the "duplicate" font from my system folder - and restarting my computer - everything was back to normal seems to work fine now. I am not much of a computer technician.... but this worked for me. Let me know if this helps you too.

InDesign CS3 *Can't Load Swatches other than Pantone DS*

I have InDesign CS3 loaded on two Macs and both (within a week of each other) now have the same problem loading swatches. Whatever I choose - Pantone Solid Uncoated, CMYK, RGB etc - it only allows me to pick a Pantone DS Swatch. If I scroll down the options in the pop up menu the list of colour formats is repeated 3 or 4 times. The only way I can create a new swatch is by duplicating and editing an existing one. Will probably need to reinstall, but discs are currently in storage. Any ideas?

Terence and Sir Alf,
Adobe doesn't usually frequent these forums. These are "user-to-user" forums, as they are so named. If you haven't seen other postings, it may be that it's not a very widespread problem because we get quite a bit of traffic here.

Indesign CS3 won't open

My Indesign CS3 suddenly started giving me problems when I tried to open it. I have used it for a year or so with no problem. Now, when I click to open the program, I get the moving donut (on Vista) that indicates processing is taking place, but after about 5 or so seconds, it just disappears and there is no further response from the computer. If I repeat this it will sometimes open (I have had it happen after about 5 to 30 attempts) and then the program runs fine.
I discovered, however, that each time I click to open, a process is started (taking up about 11 MB of RAM (but no application appears in the Windows Task Manager). After mutiple attempts at trying to open the program it starts to run out of RAM and I have to close some of the processes to continue.
Does anyone have an idea what is happening and how I might overcome it? All the other modules in my CS3 suite run fine. I'm running Vista Ultimate with full updates and CS3 V 5.0.4.

Hi Matt,
I'm sorry, but I haven't got a fix. I declined the suggestion to do a System Restore since I don't want to spend the time (and risk the possibility of other problems occurring) without a more convincing diagnosis. I have been burned by such suggestions in the past when trying options without a good account of why it might help.
My current work-around is to keep trying to open by repeating the double-click on the Indesign icon until it opens. This means double-clicking, then waiting a while, and if it doesn't open, repeating it until it does. After InDesign (finally) opens, I open the Task Manager (Ctrl-Alt-Del), go to the 'processes' tab, search for all the Indesign processes that are NOT the one that is open then stop each of them one by one. You can tell which are the ones that are not open since their indication of memory is around 11K and it is unchanging. The open program takes up more memory than that and it changes.
Sometimes I have had to try to open Indesign with more than 30 tries, but eventually it opens. I have found that lately it opens after only 1 to 5 tries.
I'm surprised that they haven't diagnosed this problem yet - and set up a fix, but until this happens I guess I will continue this way until something more dependable comes up.
Regards,
OldTymer2
===================================
Dept. of Sociology and Anthropology, Concordia University (H1125-01)
1455 boul de Maisonneuve O., Montreal, Quebec, CANADA H3G 1M8
Tel: (514) 848-2424 ext.2171   Fax: (450) 689-5435   E-mail: [email protected]
CRRF WWW Page:    http://crrf.concordia.ca
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Bill's Web Workshop:     http://reimer.concordia.ca
Sociology & Anthropology Page: http://socianth.concordia.ca

FireFox won't load pages, but IE explorer can.

This happens at random times when I have 2 separate windows open. When I'm trying to load a page, the browser either won't load or it's taking too long to respond to the connection. The only way I can resolve is by closing and open FireFox. But then I have to forcefully close the exe file under task manager(in which I don't like to do in most cases.) or restart my PC and it's really becoming annoying.
Any permanent solutions for this? Thanks in advance.
I'm running Windows XP SP 3 Home Edition with a Dell btw,

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Indesign CS3 Crashes when loading text styles

hi all, i need some help.
Indesign cs3 keeps crashing when I try to "load all text styles" from one indesign file to another. the file has ten styles (character & paragraph). I'm currently working on windows 7.
thankyou for any information you can provide.

Are you patched to 5.0.4?
Export both files to inx, re-open, Save As. (I checked, ID will not load styles from an inx)
Load just one style at a time to isolate a conflict.
Last resort, Highlight text from the source doc, paste into the new doc. I should carry in the style. It only needs to be a single charatcher.

On Etsy, many of my photos won't load. But they load if I switch to IE. This started yesterday. Why?

I have cleared my cache. The non-loading photos are consistent. Always the same photos won't load. Some others have reported the same issue on Etsy forums, but I don't know if they are using Firefox or not.
All photos load when I use IE.
I am on Firefox 3.6.4

It is possible that you clicked "Block Images" in the right-click context menu while saving an image.
See:
* http://kb.mozillazine.org/Images_or_animations_do_not_load
* You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
* You can see all exceptions in Tools > Options > Content: Load Images > Exceptions
You can use these steps to check if images are blocked:
* Open the web page that has the images missing in a browser tab.
* Click the website favicon ([[Site Identity Button]]) on the left end of the location bar.
* Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
* Go to the <i>Media</i> tab of the "Tools > Page Info" window.
* Select the first image link and scroll down through the list with the Down arrow key.
* If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.

Firefox won't load pages, but other browsers will.

Firefox won't load any internet pages, but different browsers, both Chrome and Explorer work, I havent tried others. I've un-installed, changed the name of the folder of the plug-ins that were left so it wouldn't recognize them, then re-installed nothing happened. I've checeked for viruses, proxies, and i'm pretty sure its not a firewall, I think we only have one and I checked it, plus there is no prompt asking me if I want to allow firefox to access the internet. It won't run in safe mode, so its not any add-ons, clearing the cache didn't do anything either. Its also not in offline mode. What else could it be?

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

InCopy / InDesign CS3 - won't load software but appears in task mgr

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