InCopy on Citrix

We're experimenting with installing InCopy CS4 on a Citrix Virtual Machine. We're getting the following error... (BTW, we have enterprise license)
This product has encountered a problem which requires that you restart your computer before it can be launched.
If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 147:20

Once it's been chosen it should be remembered. Just to be safe, do it
with no documents open and then close down the application.
Bob

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I'm trying to install Adobe CS6 on Windows Server 2008 to share up Indesign and InCopy via Citrix Presentation Server v6. The Adobe Extensions manager does not work properly and there for the InDesign application will not load properly becasue the extension/plugins are not being installed correctly. Cirtix requires that applications are inatlled via the Winowdows application installation tool
Is there a prescribed/recommended way to perform the installation of Adobe CS6 on Windows Server 2008?

BerrisAnderson neither InDesign or InCopy are designed to work in the environment you have described. Please see Technical support boundaries for virtualized or server-based environments - http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries-virtualized-or.html for more details.

About licensing InCopy among many copy-editors

Some publishers want to begin using InCopy with external freelance proofreaders and copy-editors.
They will buy 3 licenses what they think is ideal.
The point is that these people sometimes are hired (for speciality or capacity) and discharged (and six months later required again...)
It is possible to «lend» the InCopy for one person and later for another?
The idea is only have active the three ones.
It is possible to concert this and maintain control?
Thank you

Citrix is a solution that provides virtual access to servers, check out http://www.citrix.com/lang/English/home.asp.
However this is an expensive solution, which will require Citrix experts to implement.
Sorry.

File Not Found error in Citrix Server

I have a client who is running an application through Citrix that uses Crystal Reports, and the application is erroring out when trying to load a report, ONLY when the user does not have anything mapped as their C:\ drive.
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If we have a drive mapped to C:\ for the user, the issue goes away. I've looked through the Crystal Reports engine code, and with an embedded report in a .NET application (as is the case here) Crystal Reports writes the embedded report out to the temp directory before reading it back in again. The failure seems to be either with reading or writing that temporary file.
Anyone run into this before, or seen a solution?

Hi, Craig;
It sounds like you are running into this issue: [CitrixDrive|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313337333933383338%7D.do]
You do not say which version of Crystal Reports you are using, so the registry key may be different for whichever version you have.
Regards,
Jonathan

How do i get citrix to work on macbook pro 10.9.5

I need Citrix Access Gateway to work from home. I have a macbook pro version 10.9.5 . Computer recognizes card reader but gives me an error message:Access denied.Client SSL Cerificate Invalid. Our IT guy has no clue since he has never used a mac. Help Please!

Just to confirm, n5k, the article 301510 says, 'To administer the original AirPort Base Station (Graphite) or second-generation AirPort Base Station (Dual Ethernet) from a Mac OS X 10.4 "Tiger" computer, you must use AirPort Admin Utility'. It doesn't say it can't be done at all, just that that neither of the Airport Setup Assistants will work.
I'm having the same problem as you, accessing the Internet from a MacBook Pro running OSX 10.4.6 (yes, obviously) through a Snow Base Station. Now I am wondering if we will be helped by the MacBook Pro SMC (whatever that stands for) Firmware Update which I am downloading now.

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I cannot get the keyboard to come up on the ipad mini when in the citrix receiver. Has anyone ran into this and do you know how to fix it?

I am not familiar with Citrix Reciever but is it possible it is open or being used in another open app?
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Hi keerthi,
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Adobe Creative Cloud (Photoshop, Illustrator, etc-) through Citrix XenApp 6 / 6.5.

We would like to deploy the Adobe Creative Cloud (Photoshop, Illustrator, etc…) through Citrix XenApp 6 / 6.5. Does anyone know if this is possible – are there any deployment guides. I haven’t been able to find any so I’m assuming it’s not officially supported.
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Stuart

We have a few of the products installed. You will find they work okay but nothing replaces working locally.
We are, however, using the Enterprise version that is not tied to cloud accounts.
We have had to play with the video setting of Citrix for better Quality. If you ratchet them up to high for someone that is doing high end editing your performance drops significantly. The screen refresh is blocky and no one doing this work would find it usable.
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Problem AAMEE 3.1 + InCopy 8

Hi all,
I cannot obtain update for InCopy CS6 (8.0.1) by AAMEE 3.1 tool to build a new package or to update existing package.
The disk image downloaded from Adobe site is not a valid installer for AAMEE
Someone has any kind of solution?
Platform MacOsX v. 10.8.2
Only AAMEE is installed - no other Adobe software.
Thanks

hi,
While creating your Adobe account, did you use any special characters like &,% etc. in username or email address. There are some known issues with these characters.
Thanks
Saransh Katariya | [email protected]

My employer has a new Citrix portal. When I try to enter, I get an error message--"You have not choxsent to trust Thawte SSL CA". How do I set this as a trusted cite on Firefox?

should read "you have chosen not to trust Thawte SSL CA." Our help desk says I need to set this as a trusted cite on Firefox 4. I can't find an option to do so.

That happens if that root certificate is not installed in Citrix.
See http://support.citrix.com/article/CTX711855

Can links from InDesign or InCopy Articles use non-file: URLs?

I am trying to determine if InDesign CS6 or newer provides any way for links to be to URLs that are not file: URLs. For example, I am using a CMS that provides HTTP access to images. I would like to do something like:
        <Link
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          AssetURL="$ID/"
          AssetID="$ID/"
          LinkResourceURI="htp://myrepository.com/resource/binary/myimage.jpg"
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My experiments suggest that this will not work but I'm hoping I've overlooked something.
Another wrinkle is authentication: for access to the CMS the URLs need to be authenticated, which means InDesign would need to get then authentication information on at least first resolution.
Is there a way to do this out of the box? If not, what would be required in terms of plugin implementation or library deployment to enable it? Back in CS3 days we were able to use some unsupported libraries to get URL resolution working but it would be nice if it worked out of the box.
Thanks,
Eliot

As far as I know there is nothing new in CS5 (or CS4 for that matter) regarding which styles are retained when exporting frames to InCopy. If you're exporting an individual story (text frame) from ID to IC, the only styles in that ICML file will be the ones used by the text in the story. If there's no text in the story -- you're exporting an empty frame -- then the ICML file won't have any styles.
It's been this way as long as I can remember.
What you need to do in InDesign is keep some fake text in the text frame to which you've applied the styles you want the InCopy users to use. Export that, then in InCopy, open it up, delete the text, and the styles will remain. Now you can save it as an actual InCopy template file (ICTD? something like that) from the Save As menu, and when IC users open it, it'll create an untitled, empty copy of the starter InCopy document with all the styles.
In a non-Woodwing workflow, InCopy users open the actual INDD file and so have access to all the styles, even if the story frame they want to work on in that layout is initially empty. Or, they can import (Load) all the styles from an InDesign doc into their standalone InCopy file from the InCopy Paragraph Style panel menu (Load All Styles).Not sure if you can do the latter w/Woodwing.
I was pretty sure that Woodwing had a different way of creating InCopy templates, something like InCopy article templates? Not sure.
AM

InDesign auto-size frame feature not working in real time in InCopy why?

We have just recently migrated from InCopy CS4 to CS6 to take advantage of the new features like the auto resize frame option, however it now seems that this feature is not working in real-time.
Basically the steps are needed to be complete before it auto-resizes the frame in InCopy, we use both layout and assignment based workflows:
1. From an ID document ('doc1'), exported a 'layer' to IC, certain frames are set to auto-size in height using the text frame options. So that editorial can review and make changes to text and the frame should resize according to the specifications set. IC stories are saved to a folder located in a content folder inside the top issue working folder.
2. Editorial opens the IC software, then opens the ID 'doc1'. Check’s out correct .icml file and makes edits to frame with auto resize.
3. Frame does not resize according to text frame set options and InCopy file does not respond in same fashion as InDesign.
4. Change only occurs when InCopy file is closed and updated in InDesign, which is frustrating as this feature would save huge amounts of time serving editorial requests.
Has anybody experienced this type of workflow problem? If anyone can provide mw with some pointers as to what can I do to get this to update in real time perhaps run a script? Update file in InCopy and refresh I will very much appreciate their assistance. I have run out of ideas.
Thanks!

We've had all sorts of problems with this feature as it should've worked straight out of the box but after some testing we have found that its something to do with the way you open the actual file in InCopy. Which is far from ideal and should have been UAT by Adobe before release.
This will not work consistently work if you open the designed .indd or .icma file in InCopy using the file open command within the application.
If you need this to work, the InCopy user has to open the .indd or .icma file by dragging and droping from OS windows explorer into InCopy, we use Windows 7 acrros all the teams. Check out .icml files add text changes to the set auto resized frames, this process will expand/collapse the frames to fit the content but as you have to use the drag and drop method to open the .indd and .icma file, 2 users cannot access the same time doc at the same time (a serious flaw in the programming architecture!) which stops people working in parallel. Save changes, check in .icml content and close .indd or .icma.
However the flaw comes in if you then open the .indd and .icma file in InCopy using the file open command within the application, before an InDesign user opens and saves the file (updates the design). The corrections added in the previous stage above, will not show the frames expanded/collapsed to take in the added text and instead show over matter???? The only way around this is to ask an InDesign user to open, update and save the design that way the InCopy user will see the same result no matter what file open method they use.
Another suggestion is to design the page to have some of the auto resize frames anchored within main body of text and that way the frames will expland/collapse when checking out and editing the content. However, this does cause issues with InDesign crashing etc. so we have tried to stop this method within the working group.
Have you experienced other more serious issues with InDesign crashing consistently when re-importing .icml files? See other forums here:
http://forums.adobe.com/thread/671820?start=80&tstart=0
http://forums.adobe.com/message/5045608#5045608
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InDesign/InCopy 7.5.3 is out [ANN]

You can tell CS6 is getting close.
Adobe has released InDesign and InCopy (and InDesign Server) version 7.5.3.333.
Release notes at http://helpx.adobe.com/indesign/release-note/release-notes-indesign-cs5-51.html
(well, linked from http://www.adobe.com/support/documentation/en/indesign_incopy/releasenotes.html#indesignCS 55753 if you want to compare InDesign and InCopy and InDesign Server).
Changes from 7.5.2.318 to 7.5.3.333:
Architecture / Document
InDesign unexpectedly quits when performing certain copy/paste operations. [3073952, 2941163]*
When opening files from a newer version of InDesign, non-meaningful errors about missing plug-ins are shown rather than a clear indication that the file is from a newer version. [2944763]*
Degradation in performance when moving objects when display is set to High Quality [3128109]*
InDesign unexpectedly quits when recovering a file on product restart. [3100953]*
Graphics
White stitching line in JPEG export with certain placed images scaling percentage and JPEG export resolution [2987040]*
Redraw performance for ID CS5 is slow compared to CS3. [2910574]*
Poster: From Current Frame' option in the Media will not restore the poster from that frame after re-linking. [3097841]*
Reduced transparency support for TIFF files from Photoshop CS6 [3073238]*
Hyperlinks
In certain drag and drop scenarios, URLs are getting changed in InCopy/InDesign CS4, CS5.5 [3054805]*
Installer
Uninstall/Reinstall removes Bridge's "Place>In InDesign" menu item. [3079235]*
Import / Export
Wrong page number on export book to PDF [2940448]*
INX / IDML
Tab override gets reset in INX/IDML [2827174]*
Master applied incorrectly when opening IDML file [3114965]*
Legacy versions fail to read ID CS6 files that contain files with new Pantone Plus colors. [3119501]*
Layout
Inconsistency in loading and exporting a linked image from INDD [3017929]*
Strange offset occurs between two pages on same spread [3080049]*
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InDesign unexpectedly quits when exporting to PDF with text variables [2866963]*
Note inside document table with text variable causes InDesign to quit unexpectedly on export to PDF/IDML. [3089441]*
Unable to navigate document if TOC is on master page. [2907482]*
Text appears misplaced in certain cases when DataMerge is used to export [2939067]*
InDesign hangs or quits unexpectedly during certain package and preflight operations. [2982454]*
Scripting
Problem copying stories via VBScript when called through an application [3059225]*
Unexpected shutdown when JavaScript is executed with InDesign followed by closing of document. [3021908]*
Text
Using Smart Layout with Linked frames causes InDesign to unexpectedly quit in certain cases. [3085379]*
Fonts not loading from different locations. [3013562]*
InDesign quits unexpectedly with certain fonts when balancing columns [3099740]*
Fonts of the same family but different type behave unexpectedly on IDML round trip. [3114961]*
Certain documents go into infinite loop when adjusting frame size [3113902]*
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Broken spanning columns cause issues with Text Wrap & Keeps Options [2958674]*
UI
Folio Builder and CS Review's SWFs will not render when '<' is present in doc filename [2971572]*
InDesign CS5.5 quits unexpectedly on deleting unused swatches using small view option [2987294]*
XML
associatedXMLElement returns 'NULL' for a merged cell in table. [2946288]*
InDesign Server Only
CCommandLineArgs::ProcessArgsLate will cause product to hang in certain cases when used with LogToApplicationEventLog [2988814]*
InDesign Server quits unexpectecly when running spell checker on certain documents. [2935990]*
Document installed fonts get locked on Windows. [2890001]*

Hey, what about this one!
When opening files from a newer version of InDesign, non-meaningful errors about missing plug-ins are shown rather than a clear indication that the file is from a newer version. [2944763]*
This needs to be retro-fixed for all existing versions, all the way back to InDesign 1.0!
It's unimaginable this particular issue had to persist for more than a decade, leading to frustration and bewilderment of literally thousands of users, and hundreds upon hundreds of posts in this forum alone.

Citrix XenApp 7.6 & VDI Plugin works for some users but not others

I have a customer with XenApp 7.6 and Lync 2013 SE. They have two users homed to the same pool, both with the same VDI client policy however on one account the VDI pairing works fine over Citrix XenApp, but the other the pairing fails. On both accounts I
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This is all from the same Windows 7 machine, all user accounts are within the same AD domain.
If anyone has seen similar before any assistance would be greatly appreciated as I am banging my head against the wall!
Lync Tips Blog - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

Here is some further info:
360admin - can sign in to Lync and pair correctly
msltest - can sign into Lync but the credentials are not accepted for pairing
Identity : CN=360 Admin,CN=Users,DC=localdomain,DC=co,DC=uk
VoicePolicy :
VoiceRoutingPolicy :
ConferencingPolicy :
PresencePolicy :
DialPlan :
LocationPolicy :
ClientPolicy : HEADSET_USER
ClientVersionPolicy :
ArchivingPolicy :
ExchangeArchivingPolicy : Uninitialized
PinPolicy :
ExternalAccessPolicy :
MobilityPolicy :
PersistentChatPolicy :
UserServicesPolicy :
HostedVoiceMail :
HostedVoicemailPolicy :
HostingProvider : SRV:
RegistrarPool : LyncFEG.localdomain.co.uk
Enabled : True
SipAddress : sip:[email protected]
LineURI : tel:+44**
EnterpriseVoiceEnabled : True
ExUmEnabled : False
HomeServer : CN=Lc Services,CN=Microsoft,CN=1:3,CN=Pools,CN=RTC Se
rvice,CN=Services,CN=Configuration,DC=localdomain,DC=co,D
C=uk
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Identity : CN=MSL Test,DC=localdomain,DC=co,DC=uk
VoicePolicy :
VoiceRoutingPolicy :
ConferencingPolicy :
PresencePolicy :
DialPlan :
LocationPolicy :
ClientPolicy : HEADSET_USER
ClientVersionPolicy :
ArchivingPolicy :
ExchangeArchivingPolicy : Uninitialized
PinPolicy :
ExternalAccessPolicy :
MobilityPolicy :
PersistentChatPolicy :
UserServicesPolicy :
HostedVoiceMail :
HostedVoicemailPolicy :
HostingProvider : SRV:
RegistrarPool : LyncFEG.localdomain.co.uk
Enabled : True
SipAddress : sip:[email protected]
LineURI : tel:+44******
EnterpriseVoiceEnabled : True
ExUmEnabled : False
HomeServer : CN=Lc Services,CN=Microsoft,CN=1:3,CN=Pools,CN=RTC Se
rvice,CN=Services,CN=Configuration,DC=localdomain,DC=co,D
C=uk
DisplayName : MSL Test
SamAccountName : MSLTest
PS C:\Users\360admin> Get-CsClientPolicy
Identity : Tag:HEADSET_USER
PolicyEntry : {}
Description :
AddressBookAvailability : WebSearchOnly
AttendantSafeTransfer :
AutoDiscoveryRetryInterval :
BlockConversationFromFederatedContacts :
CalendarStatePublicationInterval :
ConferenceIMIdleTimeout :
CustomizedHelpUrl :
CustomLinkInErrorMessages :
CustomStateUrl :
DGRefreshInterval :
DisableCalendarPresence :
DisableContactCardOrganizationTab :
DisableEmailComparisonCheck :
DisableEmoticons :
DisableFeedsTab :
DisableFederatedPromptDisplayName :
DisableFreeBusyInfo :
DisableHandsetOnLockedMachine :
DisableMeetingSubjectAndLocation :
DisableHtmlIm :
DisableInkIM :
DisableOneNote12Integration :
DisableOnlineContextualSearch :
DisablePhonePresence :
DisablePICPromptDisplayName :
DisablePoorDeviceWarnings :
DisablePoorNetworkWarnings :
DisablePresenceNote :
DisableRTFIM :
DisableSavingIM :
DisplayPhoto : PhotosFromADOnly
EnableAppearOffline :
EnableCallLogAutoArchiving : True
EnableClientMusicOnHold : False
EnableConversationWindowTabs :
EnableEnterpriseCustomizedHelp :
EnableEventLogging :
EnableExchangeContactSync : True
EnableExchangeDelegateSync :
EnableFullScreenVideo :
EnableHighPerformanceConferencingAppSharing : False
EnableHotdesking :
EnableIMAutoArchiving : True
EnableMediaRedirection : True
EnableNotificationForNewSubscribers :
EnableSkypeUI :
EnableSQMData : False
EnableTracing :
EnableURL :
EnableUnencryptedFileTransfer :
EnableVOIPCallDefault : False
ExcludedContactFolders :
HotdeskingTimeout : 00:05:00
IMWarning :
MAPIPollInterval :
MaximumDGsAllowedInContactList : 10
MaximumNumberOfContacts :
MaxPhotoSizeKB : 30
MusicOnHoldAudioFile :
P2PAppSharingEncryption : Supported
EnableHighPerformanceP2PAppSharing : False
PlayAbbreviatedDialTone :
SearchPrefixFlags :
ShowRecentContacts : True
ShowManagePrivacyRelationships : False
ShowSharepointPhotoEditLink : False
SPSearchInternalURL :
SPSearchExternalURL :
SPSearchCenterInternalURL :
SPSearchCenterExternalURL :
TabURL :
TracingLevel : Light
WebServicePollInterval : 00:01:00
HelpEnvironment :
MSL Test Login
TL_ERROR(TF_SECURITY) [3]21A4.17E8::03/25/2015-22:39:21.107.00005d39 (SIPStack,SIPAdminLog::WriteSecurityEvent:SIPAdminLog.cpp(319))[1363057693] $$begin_record
Text: Failed to validate user credentials
Result-Code: 0x8009030c SEC_E_LOGON_DENIED
Source: LyncEdgeG.localdomain.co.uk:49201
SIP-Start-Line: REGISTER sip:domain.com SIP/2.0
SIP-Call-ID: 2cab650cdf3e4d62aea1cb0c2166c07e
SIP-CSeq: 3 REGISTER
Lync Tips Blog - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

ASA 5505 configured for WebVPN connecting to Citrix Web Interface

ASA 5505 configured for WebVPN connecting to Citrix Web Interface.
i have a ASA 5505 that I am attempting to configure for WebVPN with passthrough into Web Interface . The user authenticates into WebVPN OK and gets the option to click on the Citrix Link (which is i add bookmark citrix server http:// 172.30.40.5.) i enter the citrix and then for example i want to open to outlook it can not open. (when i want to open some application no application is open)).there is no alarm at asa. how i solve this issue?
thanks.

Teymur,
Can you confim that after disabling the ssl/tls on the Citrix server (secure connectivity) that you are getting exactly the same error. It is possible that it is generating a different error.
The bug where we have see the existing error was CSCtf06303 but that has been fixed in 8.4.1. Can you confirm the exact version of code you are running on the ASA.
If you have confirmed the above two notes it may be adventageous to open a TAC case as we may need to do some live additional troubleshooting.
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InCopy on Citrix

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