Incorrect Apple ID on Itunes App Store on Iphone.  How to fix?

Hi Guys,
I helped move a friends iphone to her new iphone but her app store purchases are coming up with my apple id instead of hers.
Whats happened is a I have an Iphone, i backed it up as i was moving to a 4 from a 3GS.  Somehow in the settings that went across to the new phone my personal apple id had been associated to the app store.  Yet when i checked the settings on the new phone after all data had been resotred after the backup.
Ive checked her apple id is coming up in these places.
Itunes and App Store
Messages
FaceTime
Would it be because i restored from my laptop and it was signed in on Itunes?

Being signed in when you restored the device is probably what caused it.
Settings / iTunes and App Stores / click on the appleID, a new menu will pop up.  Choose sign out.  You will be taken back to the settings page.  Go back to the appleID, enter the ID and password.
You will (or should) also check the settings under iCloud, iMessage, and facetime to be sure you are signed in under your information.
Hope this helps.

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