Incorrect aspect ratio of display to monitor ?

I was wondering if this has happened to anyone else;  I completed a website
and the client said that she had heard from a friend that her site looked distorted and no others did. She will not give any information as to the person, the machine, browser - anything. I tested the site on IE, Firefox, Safari and Chrome. I tested it on a variety of resolutions, on PCs and Macs. I went to Best Buy and proceeded to test the site on 20 different computers. The only way I could get a distorted view was changing the resoluton to an aspect ratio that was out of line with the monitors aspect ratio. ALL websites looked distorted then, but I am being told that this person reports that only mine is. As there is no way I can verify this finding, I am wondering if this has happened to anyone else. The client won't pay until this is resolved.
The site in question is www.alexandraduran.com. It is pretty straight forward although it has some quirks due to client request (against advice).
Thanks for any answers, guesses or suppositions.

Thanks for both your comments. I agree on the height - particularly
in the menus - it causes it not to work at all on an iphone for example. P
art of the problem on this site were some restrictions becuase the client wanted to maintain the site herself and a good
bit of the design editing lent itself to code "I hae me doots" about. The menu fix is a quick one on the style sheet but I am concerned that both of you found errors. The code validated in Dreamweaver CS4,the platform I wrote it in. So ... I couldn't find the errors. I also didn't see any "errors on page" messages while running it live. Where should I be looking ?
Thanks for your efforts.
Regards,
Kurt

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