Incorrect Auto Fill for mail recipient

My gran is mastering her Mac well, but she has a recurring problem with mail. When she's trying to email me, she types in the beginning of my name, and Mail does the rest, but occasionally it fills in the address as "@unspecified domain".
Is there something I can delete on her computer to get rid of this error?

Hi Rob, is there perhaps two of you in her Address Book APP? Recipients?

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    <i>[locking thread due to the age]</i>
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    *[[/questions/new start a new thread]]

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    Attachments:
    Kevin.Kent.vcf ‏1 KB

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