Incorrect charges to my credit card

When I try to download a free app from app store, there is a message pop up to ask me upate the credit card info due to it is going to expire. Then I received a msg that USD1 is charged to my credit card. I do not what charges is that as the app I choose to download is free. What can I do for this?

It is simply a hold placed on the card to validate the card account. The hold will be removed, usually within 24-48 hours.
See this -> http://support.apple.com/kb/ht3702

Similar Messages

  • I have noticed incorrect charges on my credit card.you have been taking money from my account????

    i have noticed incorrect charges on my credit card.you have been taking money from my account????

    If you update your billing information, the iTunes Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. It will be credited back to your account later.
    http://support.apple.com/kb/HT3702

  • Hi i input my itunes gift card for £15. I bought some songs and have been charged to my credit card to value of £8.11. Why is this

    Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks

    These are user to user forums, you are not speaking to Apple here.
    I would advise that you review your purchase history:
    http://support.apple.com/kb/HT2727
    If you still believe that the balance on your account is incorrect, contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • How do i stop two charges to my credit card

    how do i stop two charges to my credit card done in itunes store

    How to report an issue with Your iTunes Store purchase

  • I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

    I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini  i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

    You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
    My Apple ID

  • Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize

    Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize

    http://support.apple.com/kb/HT2727
    Regards.

  • I will give my Iphone 5 to my brother in Vietnam.  How do I remove all of my information so later he doesn't download any itune app and I don't want to get charged in my credit card?  Thank you.

    I will give my Iphone 5 to my brother in Vietnam.  How do I remove all of my information so later I don't get charged in my credit card?  He can download the app and pay his own money.  I don't want to get charged in my credit card in my Apple account.  Thank you.

    To wipe phone
    Turn off imessage in settings/messages
    Turn off Facetime in settings/Facetime
    Delete icloud account in settings/ilcoud
    Erase all data and settings in settings/general/reset
    Delete the phone from your profile in  https://supportprofile.apple.com

  • I have many charges on my credit card from the itunes store that I did not make.  What do I do?

    I have many charges on my credit card from the itunes store that I did not make.  What do I do?

    You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have two small charges on my credit card from the itunes store. I tried to call for answers as to what they were for. A recording told me to go to this website and i still can not find the items charged anywhere.

    I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?

    Look at you purchase history.
    Open itunes, click on your name in the top right corner and go to your account and look.
    BTW, there is no telephone support for itunes at all.

  • HT1918 unwanted charges on my credit card from the itunes store

    How do I file a complaint about a $52.99 charge on my credit card?  Yesterday I downloaded a free game - Angry Birds Go!.  My grandson was playing it, and he found a car he wanted but I had to log into my account to buy it.  It did not have a price on it.  I figured it was a few dollars.  I get onto my bank account this morning and there is a charge for $52.99 on my credit card.  This is not acceptable. 

    Purchases are considered final but you try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com . iTunes Support should reply within, I think, about 24 hours.
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
    You can also Settings > General > Restrictions > In-App Purchases 'off' to prevent future in-app purchases being made.

  • HT1689 I have a credit in my itunes account but when making a purcahse it is asking for my credit card info.  I don't want it charged to my credit card, I want to use my account credit.  How can I do this?

    I have a credit in my itunes account but when making a purcahse it is asking for my credit card info.  I don't want it charged to my credit card, I want to use my account credit.  How can I do this?

    Hello, Lynne. 
    Thank you for visiting Apple Support Communities. 
    Here is a helpful article that explains how iTunes purchases are billed. 
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device.  If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance.  This article will show you how to verify you purchase history and invoices. 
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Hope this helps,
    Jason H. 

  • HT3702 Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
    Does anyone else have access to your account and/or devices that might be making them ?
    If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they aren't showing on your account's purchase history then you should also contact your card issuer.

  • My college kids charge on my credit card- how can I see who is charging what?Unlike all other vendors, you can't get info from apple 800 number on the charge

    how can I find out what my college kids are buying on itunes. It is charged to my credit card number but the 800 number given to the credit card company takes me to the web site. I can only see purchases with my own account. Short of cutting off apple as a vendor is there a way to see this? Is there a way to look up purchases by the order number?

    Hello Heidi;
    Are these college kids your kids, or have you allowed details of your credit card to be more freely available?   I can't believe the latter ... but who knows.
    Anyhow; surely the purchases you see are what has been charged to your account.   Assuming you know which of these are yours, the balance has to be that made by the 'College kids'.
    Or is there more to this than meets the eye?

  • Getting unauthorized charges on my credit card from iTunes.  Does anyone hapen to have a phone number where I can talk to someone without it costing me $29.99?

    Getting unauthorized charges on my credit card from itunes.  Does anyone actually know of a phone number that will actually help without them asking me for $29.99 to asnswer questions?

    iTunes Store- What to do if your account has been compromised

  • Why itunes store charge on my credit card when I download free game. and how I can talk to the person.

    Dear  iTunes support,
                 I have a question, why itunes store charge me afterI  download free game for my kid. Game it's said FREE Game. then my daughter 4 years old played the day after that I got email from itune store charge on my credit card. It was happen 4 times already and cause alot of money too. I will not pay all this  bills. I'm so upset why Apple let it happen to customer, that is look like all game sneaky to get money from people especially my daughter 4 years old she can't read you will charge money on that game?, I'm a mother who download Free Game and I didn't play attention while she playing. So the receipt  I want refund money back from your company. 
      receipt no.173020047946  amount $72.95       date 06/19/11
    receipt no.124018257710  amount $58.94       date 04/25/11
                      totall I want my refund back is $131.89
    That two bills I need my money back to my credit card.
    Thank you.

    You are NOT addressing Apple here at all.
    We are all itunes users like you.
    There is no phone number to call.
    You let your daughter play with your iphone and continue to buy and you think it is somehow Apples fault?
    You can set the restrictions that will stop anyone from making these purchases.  You have obviously failed to do this.  This is your fault.  Not Apples.

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