Incorrect image size and low quality file (Photoshop CC trial ver. on Macbook Pro Retina)

At first, I set 500x500 size
but in workplace, it show smaller than 500x500 (maybe 250x250?)
I check on "image > image size" it still show me 500x500 pixels
Save for web
After that, i got a 500x500 file but It resize from smaller to 500x500 , so... i got a low quality file.
what's wrong?
(sorry for bad english skill but i really want your help)
Ps. it also incorrect when i set resolution as 300dpi

Pixel is not a measurement unit of length per se.
If a screen has more pixels per unit of length an image (when displayed as one image pixel per one screen pixel) would appear smaller than on a screen with lower resolution.
To make sure could you please post an image that is 500px x 500px (according to Image > Image Size) but seems to be too small to you?

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