Incorrect ink level causing problem in one cartridge

I have a C7250 that ran out of ink due to a large color print job. Whatever
I bought the appropriate pack with all of the color cartridges and replaced them all together.
All of the other cartridges show as full, with the exception of the dark blue, which continues to show empty.
These are all new HP cartridges.
How do I get this one cartridge to read the correct level. It will not allow me to print anything in color, as it comes up with a fault which says ""to continue printing in black only" press okay, or something along those lines.
What do I need to do to clear the fault and show a full level in this cartridge.

Hi Nahant78,
I saw your post and I have escalated it to the appropriate individuals. Thank you for alerting me to your issue.
Regards,
George
I work for HP

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