Incorrect password but is not real
Hi
I updated my phone to ios 8 and it says need to restore my cellphone to factory default now it dose not accept my apple ID and password
i can login to itune, but dose not let me for icloud. even when is unlocking iphone 5c or true icloud website
also i can login true manage your account in icloud preferences (account detail)
i changed my password 3 time, same issue
thanks for help
Hi, channelplus.
Thank you for visiting Apple Support Communities.
This sounds like Activation Lock has been enabled on this device. Here is some helpful information regarding this feature.
iCloud: Find My iPhone Activation Lock
http://support.apple.com/kb/ht5818
If you purchased your device from a third party, this device may be locked to their Apple ID. If this is the case you may want to check out the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Cheers,
Jason H.
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