Incorrect password error on local account - can't log in

Yesterday I set-up my father's new Toshiba Satellite C55-B5300. I set the computer up with a local account rather then a Microsoft Live. 
After the first restart and trying to log on today, I was unable to access the account. When entering the password I instantly got "The password is incorrect. Try again." I checked to make sure the password was correct. Made sure caps lock was disabled
and used the preview option to see I was typing in correctly. I must have tried enter the password 50 times and then finally it logged in.
Once logged in, using the command prompt, I opened "netplwiz" and unchecked the option for the user to require a password. I then restarted the computer. Upon restart it instantly went to "Welcome" with the loading circle, but quickly came
back with the incorrect password error.
On this attempt to log in, I've tried typing the password over and over. Sometimes it will instantly give me the error and sometimes it goes to the welcome with loading circle before eventually giving me the password error. 
I have no idea how I got logged in the first time and now I have no idea how to get back in.

Hi,
According to your description ,it seems that the machine is stuck in the login interface.
I recommend you to get into the advanced startup option to solve this issue.
To get into the advanced startup option：
Keep press Shift and choose the restart option from the power icon.
1.Choose Automatic Repair to repair the machine
Troubleshoot \Advanced options \Automatic Repair
2.If #1 won`t help ,considering this issue happened after the reinstallation,it may be caused by the corrupt installation.I recommend you to reinstall the machine again . 
Best regards

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