Incorrect password for mountain lion pdf

Sorry, I'm french so i don't speak english very well.
My problem is : i can't open the pdf withe the code because it tell me that the password is incorrect. Someone has an idea or is in the same case.
Thx

You're not alone.  Apple technical support tells me their server is under pressure because so many people are trying to download Mountain Lion today -- I'm one of them. They suggest first shutting down the entire computer. Then restart and go back to the Apple email where the PDF is located. TYPE in (do not copy) the password you have been sent. They say that some systems' security systems have an intentional foil that stops the copying in of passwords.
They tell me what is outlined above has worked for a good number of people who have called today with the same problem. It didn't work for me, most likely because of their server issues, they think.  They suggest retrying from time to time. In my case, they will also call me back in a few hours to see how this has gone.
Good luck.

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