Incorrect pricing surely? CS5 Master Collection upgrade

Upgrading from CS4 Design Standard to CS5 Master Collection is cheaper in all languages except in English (i.e. German, Dutch, Italian, etc are cheaper than the English Version)! English is cheapest in all other upgrades i.e. to Production Premium (literally all). Why would anybody pay over €100 more for English compared to say German.
Please can Adobe explain this? I have written E-mails via the support portal but never heard back once.

Yes I realized that it's only a forum but I really have tried contacting Adobe but to no avail, so I thought I'd give it a try here thinking that Adobe Tech-Support might cruise these pages.
The URL is: http://www.adobe.com/de/products/creativesuite/mastercollection/
And it's when one selects an upgrade from Design Standard CS4 (Mac) as in the screen shots provided here, these instances show that the English version is more expensive than it's counterpart in German. have no idea why it's only by this particular upgrade from CS4.
Thanks for showing interest

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I just bought Adobe CS3 Production Premium and have the chance to buy the CS5 master collection upgrade.

If I buy the CS5 Master collection upgrade, can that upgrade apply to the software that is is the production premium CS3?

YOu need a new version.
Mylenium

CS5 Master Collection and Service pack 3 question

Just received the CS5 master collection upgrade from CS4 Web Premium. The minimum requirements state XP sp3. Our systems here at work are still on sp2. Will the software install? If so, what issues might I face?

Hi! I've installed Photoshop CS5 Extended trial on a Windows XP SP2 workstation, I got a warning during installation saying that my system didn't fulfill minimum requirements, but no problem after.
As I've only tried with Photoshop, I suggest you to also check with trial versions of Illustrator and Flash.

CS5 Master Collection Update pricing incorrect?

I don't get it. Of all the upgrades the English version is the cheapest, but in case of upgrading from a single suite to the new CS5 Master Collection, the English version is the most expensive one (Dutch, German, Italian, etc are cheaper!). Is this a mistake? I would realy like to now.

I found this in another thread. I think it will help you. You have to download the updates manually, but it works for me.
Adobe - Creative Suite : For Macintosh

Upgrade from CS2 (PC) to CS5 Master Collection (Mac) ?

Hi, I'm currently having CS2 Creative Suite Premium (PC version), and I'm interested to upgrade to CS5 Master Collection (Mac version). Am I entitled for upgrade using Adobe product no 65065593, or should I use something else? I'm a company user (not home/education). Best regards, Marti

In order to upgrade crossplatform, you'll need to call Adobe directly.
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Will a CS6 Master Collection upgrade for CS5.5 upgrade CS5 as well?

Basically, I want to upgrade my CS5 Master Collection using a CS5.5 to CS6 upgrade package. Can it be done or does Adobe differentiate between 5.0 and 5.5 upgrades?

YEs, CS5.5 is a separate, different version. If your CS6 serial os specifically tied to CS5.5 it may not work. Generally, though, this could work. Anyway, if you have specific questions contact sales support.
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Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?

Hi I have a Creative Suite CS5 Master Collection. I want to upgrade to CSS but when I write all the required fields to obtain the special price, I have an Error Message. Is there a phone where I can have a response?
I´m from Mexico
Thanks a lot

Under this address, CC has been purchased in July 21st, 2014, that is the reason it is not allowing further purchase as under one Adobe ID, only one subscription of CC( Individual, single app, Team) can be activated & used.
Regards
Rajshree

Acrobat Pro 9 Extended not available for CS5 Master Collection

Hello Forum Folks:
I have a volume license account with 5 CS5 Master Collections.
As part of the CS5 MC suite Acrobat 9 Pro is included.
I was told by a sales rep that Acrobat 9 Pro Extended cannot be purchased as an upgrade from a suite product.
If I choose to purchase Acrobat 9 Pro Extended it would be as a stand alone product license at full price for all five licenses.
MY DILEMMA:
I only need one of the features that Acrobat 9 Pro Extended offers that's not included in the Pro version.
If I purchase 5 stand alone copies of Acrobat 9 Pro Extended, I will have 5 additonal licenses of Acrobat
outside of my 5 CS5 Master Collection licenses to keep up with.
So in effect I'll have 10 licenses of 2 different versions of Acrobat 9 Pro and Extended to upgrade
sometime in the future in order to keep all uniform and in sync.
This is not an efficient nor economical way to stay current with Adobe's fine products.
The Case manager I spoke with did a fine job attempting to assist me but was unable to find an effective solution.
She recommended that I post on the forum and an Adobe staff member might be able to contact me
and address my concerns. Case Number: #204262178
Thank You / Peace
vazVanelli

I respect that you are employed by MicroSoft, but the compatability center is not always accurate. It indicated that Adobe Pro 8 was compatabile for both 32 bit and 63 bit - but it is not. I have upgraded to Adobe Pro 9 Extended because Adobe says that this is compatable with 64 bit. The Microsoft compatability center also says that v9 is compatable with 64 bit. But it is Not. I have upgraded Adobe to 9.3.0, and it is Still not working. I now have $700 invested in Adobe software that is non-functional due to W7 64 bit.
So although users can check the compatability center - as I did prior to purchasing my new laptop - but it may not be accurate.
And yes, I have updated the compatability center to indicate that the information there is incorrect.
I have searched/googled everything that I can think of, and still nothing helps. If you have a suggestion how to make this work, I am listening.

Notebook Specs for Adobe CS5 Master Collection

Hi guys, I am currently in process of buying a new notebook.
I will be running a Adobe CS5 Master Collection and few other programs.
Can you guys let me know what are best specs that this notebook must have?
I know Mac is best option but my company is not willing to get one, they are willing to settle for HP / Dell / etc…
I will need this notebook to handle multiple applications at a time (dreamweaver, illustrator, photoshop, etc etc…).
I dont want the basic specs, what more can i include to get this notebook running like a super machine?
eg. 8GB Ram, i7 processor?
What do you guys advise?
Thank You
Bradley

I was curious about your experience with CS5 Master Collection, since I purchased the CS4 Master Collection more than a year ago.
I had previously bought the CS3 Master Collection and upgraded. The original CS3 collection was reasonable to work with because there was a Disc for each different program. If you needed to reload a program you could figure it out. When I upgraded to CS4 which was a decent price, I figured what I would get would be comprehensible in the sense that CS3 was. What I received was (I believe 5 discs...I don't have them with me) labeled Content
and Applications. It wasn't long, because of the general 64-bit confusion, that one of the programs (Acrobat Pro) became corrupted. I wasn't sure which disc or discs to load. There are absolutely no instructions or anywhere you can go to find them. Adobe provides nothing for Master Collection
owners, or rather up-graders...try sending an email...good luck. Try calling...to find out how to load a program? By the way when I try to load one of the Content discs, I get a message that says my laptop, with all the bells and whistles, and which originally accepted the Master Collection, cannot load the software, whatever that means. I wrote several emails to Adobe asking for help, I'll even pay for it...no answer. I also subscribe to the Professional Photographers podcast and Adobe is frequently mentioned as having terrible customer service and having over-priced software. I'm seriously thinking of alternatives, but everyone uses Photoshop, which you're probably better off buying by itself. Or, you could wait for another frustrated customer to post his/her complaint to the Adobe Forums. I don't think the Adobe administrators will let this be posted, but please, be forewarned about the terrible customer service.

I have Adobe CS5 Master Collection. Will this machine run it alright?

So I am in the process of shopping for a new computer to run some adobe software on. I have the Cs5 Master Collection, but generally I will only be using certain programs, specifically Photoshop, Illustrator, InDesign, Dreamweaver, occasionally Flash and... Soundbooth too I guess because that’s what comes with the version I have.
The link below contains the computer I "think" I am in love with right now for my purposes, but I can t be sure. I am not 100% certain. I would really appreciate it if someone could give a run through of the specs listed on the page. I will link adobes minimum requirements too. Even though I’m assuming some of the more tech minded people here have most of them memorized. Either way any and all help is appreciated.
Computer Specs:
http://www.amazon.com/Lenovo-C50-30-23-Inch-Desktop-F0B10025U/dp/B00SDA30CY/ref=sr_1_2?s=p c&ie=UTF8&qid=1429409509&sr=1-2&keywords=desktop+computer
Adobe Minimum Requirements:
https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-master-collection.h tml

Could you do me a solid and give me your opinion on one more pc? Don't worry that it doesnt give much details about the screen resolution. I can always upgrade that if need be.
http://www.amazon.com/Dell-X8500-4726BK-Desktop-i7-3770-Processor/dp/B0084C38EG/ref=sr_1_1 1?s=pc&ie=UTF8&qid=1430424369&…

Switching from Windows to Mac CS5 Master Collection

I have purchased CS5 Mastercollection for windows. However I have switched my machine from a windows to Mac. I need to re install the Program over to the mac system. I am unable to download the CS5 master collection as it is no longer available on adobe website. How do I go about it?
Thank you for your help.

Welcome to the forum.
Normally, when one changed platforms with Ps, Adobe called that a "cross-grade," and the price to do so was about equal to the "upgrade price." As Ps CS 6 is sort of in limbo, since the release of the CC (Creative Cloud) subscription license model, I am not sure what Adobe is doing about upgrades, or cross-grades, and from CS 5.
With the CC model, there is no platform differentiation, regarding the license - one can use Ps CC on either a Mac, or PC (or one-each). Not so with the perpetual license of Ps CS 6.
I would contact Adobe Customer Support and inquire what your upgrade/cross-grade path might be. It could well be that the best "deal" would be the CC license.
Good luck,
Hunt

Adobe CS5 Master Collection System Requirements - A Mistake?

http://www.adobe.com/products/creativesuite/mastercollection
I am a student who purchased Adobe CS5 Master Collection a few weeks back.
Before purchasing the product I looked at the system requirements at the link above.
I thought, "Cool! That's not too hectic, I have enough cash to build a computer with those system specs."
So I went and bought Adobe CS5 Master Collection, all amped up and ready to get a computer for it, excited to start learning the program.
Looking at different options around the specs, in Adobe's link above, I started asking questions, and soon I was advised by many users that those specs WOULDN'T do it for Adobe CS5 Master Collection.
Looking at my budget, comparing it to the suggested builds in this Forum, I am now depressed, because the cheapest Budget Build is way out of range of my budget.
I feel let down, because I purchased a program with the trust that Adobe provided those system requirements SO THAT the program can run nicely on those specs.
So my question:
WHY are the system requirements, at the link above, 2GB of RAM (4 or more reccommended) and Intel Core 2 Duo or AMD Phenom II, if there are so many warnings on this and other forums that those specs will not be enough? (The Budget Build in this Forum suggests a quad core and 8GB of RAM)
Does this mean that had I bought a computer going on the specs provided in Adobe's link above, say a Core 2 Duo and 4GB of RAM, that I then would NOT have been able to get started nicely, learning and working with Adobe CS5 Master Collection?

Thanks for the new article "System requirements for CS5" at http://forums.adobe.com/thread/810750?tstart=0 !
I really appreciate it very much. I found it very informative and it helped me understand the topic so much better.
I hope that it will be included in the overview tab for other newbies like me.
Other articles in this Forum that I found very helpful:
"Now that CS5 has arrived, what does it mean for your system setup?" at http://forums.adobe.com/thread/633773 .
This article helped me understand how things have changed since CS5's release and what it means for my system setup.
"A PC buying guide for NLE" at http://forums.adobe.com/thread/433549 .
EXCELLENT article with helpful links. Thanks.
JerryK wrote:They do not all seem consistent with each other, and so can be confusing for users looking to put together a new pc.
Now that I have read several articles and discussions in this Forum, my understanding is that the reason why they may "not all seem consistent with each other" is because of the fact that the nature of each one's editing projects vary from one another which have a major impact on the hardware required to run projects effectively. So what works for one does not work for another.
Yes, at this stage I do indeed find it VERY confusing as a newbie looking to put together a new PC, within my budget.
However, I understand now that it would be hard for anyone to come up with a list of systems that will guarantee specific performance within specific budgets, because there are too many variables at play.
The reality is that there are newbies who are just starting out for the first time, having no clue what all Adobe is about and what they can and are going to do with the program.
I think that newbies like me who have to settle for a very low budget PC at first, just to get started, have to content with the AWARENESS that their system will allow only so much performance and nothing more.
It would be nice if there were benchmark results of low budget PC's for beginners working with DV and HD, to help them at least not buy utterly useless systems, but systems that, though not super fast, will perform tasks specified in such a benchmark, with an added note that while using such a low budget PC (for the purpose of at least getting started with some projects as newbies/students), they could read about upgrades and start saving their coins for upgrades.
Thank you for your answer in post 8:
Harm Millaard wrote:
With a sufficiently capable CPU, no problem, provided you have the right disk I/O system and memory as well, yes.
Based on the Adobe minimum requirements, no way. Even a single application like PR with AVCHD codec material will effectively come to a halt. Multi-tasking DW and PS is doable on such a system.
My newbie question:
With reference to post 7 and 8 above, if you can suggest a CPU, memory and disk I/O system for my present specific need, as described in 7 above, i.e. multi-tasking Dreamweaver, Photoshop and Flash, please do. I will view your suggestion(s) in this case as guide lines.

Adobe CS5 Master Collection, Serial number check?

I bought CS5 master collection for windows off ebay, he has the trail boxed version and the email with serial number full version serial from adobe. I got it cheap I wouldn't have bought it if ebay didn't have buyer protection (if it's fake I can get my money including shipping back). when I get it how to I verfiy the serial is a legitamate one, that can be upgraded and is issued by adobe, instead of a generated one?
Thanks

You can call Adobe customer service, provide them the serial number, and they will be able to tell you
if it is legit

CS5 Master Collection release date

CS3 was released 4th quarter 2007.
CS4 was released 4th quarter 2008.
Will CS5 be released 4th quarter 2009?
I have CS3 Master Collection running on Vista Ultimate 64-bit with 16GB RAM, quad core CPU, 1GB video card.
Not sure if it is worth upgrading to CS4 Master Collection or wait for CS5.
Which apps in CS4 are multithreaded?
Which apps in CS4 are 64-bit?
Will everything in CS5 Master Collection be multithreaded and 64-bit?

There was much more than 12 months between CS3 and CS4, more like a year and a half. Maybe there was a gap of 12 months between the time you acquired CS3 and the release of CS4.
Adobe does not announce its releases that far in advance. However, don't count on a "CS5" release within 12 months of CS4. Historically (and per public announcements from Adobe), there is typically a gap of 18 to 24 months between releases although that is not a committment one way or another.
The only CS4 application with a 64-bit version is Photoshop (Windows only).
I think you can reasonably assume that not all applications in the next version of the Creative Suite will be 64-bit.
Whether it is "worth" upgrading CS3 to CS4 depends on your real needs which only you will likely to be able to determine.
- Dov

CS5 Master Collection not accepting my serial key

I have Adobe CS5 Master collection. I have a serial key for this software. I reinstalled my snow leopard and upgraded to lion on my macbook. Now I reinstalled the adobe master collection and am trying to use my serial key but it's not accepting it.
What can I do to get this key to work?
Thank you!

Forgot about that. Thanks, Dov.
Here’s a link: http://forums.adobe.com/community/download_install_setup
Bob

Incorrect pricing surely? CS5 Master Collection upgrade

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