Incorrect recovery disks

My HP DV4-2165DX laptop hard drive died 3 months out of warranty. I purchased a replacement hardrive and then had to buy recovery disks from HP. When I attempted to use them an error appeared stating "This system is not supported by the system recovery disks" and a long hex error code. I called HP tech support and was told they were the wrong disks and after 47 minutes I was told they could refund my money and I could order the correct ones through the website. However entering the same information would produce the same result. Unless someone has a better idea then it is time for a Dell and further blogging about HP.

Hi:
If you can still read all 25 characters of the W7 product key on the bottom of your notebook, you can make your own plain W7 installation media and use that to get Windows reinstalled on your notebook.
Link to the W7 ISO file downloads is below. Download the applicable version of Windows 7 that is on your product key (Home Premium, Pro, or Ultimate).  The SP1 Media Refresh files are the latest ISO files.
http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-Multiple-Languag...
Use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link  below. You need a DVD or a 4 GB flash drive to use the USB method of compilation.
Use the 25 character windows 7 product key to activate your installation.
http://download.cnet.com/Windows-7-USB-DVD-Download-Tool/3000-18513_4-10972600.html
Then go to the PC's support and driver page to install the drivers you need.

Similar Messages

  • Recovery disks (no XP Pro)

    From the posts I've read, incorrect recovery disks appear to be a rather common problem!  (I did not create my own disks when the computer arrived because they were included with the laptop.)
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    Hi Richard,
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  • Recovery Disk Problem - Receiving the correct disks.

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    Sorry for walking you through steps you have already tried, that I was not aware of. It struck me odd that no Windows disk would boot and/or could see or read the hdd and I was hoping to get to a solution to that.
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    I have no immediate way of helping get another recovery set but have requested help from an internal source. You should be contacted via PM message here. To access your PM box you must be logged in and can then click the little  icon at top right of this page.
    Good luck!
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Can't load Vista from factory recovery disks?

    I have an X200 running XP. The X200 was delivered with XP installed and Vista recovery disks. I wanted to see how Vista performed so I decided to load the Vista from the factory recovery disks. There are 3 disks...Disk1 Start Recovery Disk, Disk2 OS System Recovery Disk, and DIisk3 Applications and Drivers Recovery Disk. I have an external Lenovo DVD drive and the BIOS is set to boot from this first.
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    There is a chance that the discs included is not suitable for your model type or the discs itself are bad, call Lenovo and ask for another set. 
    Message Edited by lead_org on 03-11-2009 12:50 AM
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • R&R - need to re-create rescue and recovery disk

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    Solved!
    Go to Solution.

    What size is the recovery "disk"?  By that I mean how much data?  is it just the bootable R&R program or does it include the full recovery image?  If It's just a CD-worth of data, it's just the bootable part.
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    Call me old school, but I'd be more comfortable with a set of optical recovery media before deleting Q:
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • Lost recovery disks and laptop going mental!

    Hi, I can't find any of the recovery disks for my laptop and when I turn it on it just goes over and over rebooting. It'll start in safe mode but then I don't know what to do after that. I really need my laptop a.s.a.p. as its my lifeline for uni and work.
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    i wonder if u can help!
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  • Perform a clean install from recovery disks

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    You can only restore the system back to it's out of box state.  You can't just install WIndows from it.  To do that you'll need to purchase a regular version of Windows.
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  • How do i use the recovery disks and backup and restore my laptop in a new HDD without losing OS lic?

    I am running a HP-DV6 6090ee laptop with windows 7 Home Premium 64bit OS. This problem started from last evening.
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    > at what stage should i use the recovery disk i created from the recovery partition be used? Whats its specific use?
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    A

    See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
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  • How do I format an external HD with Recovery Disk Assistant on?

    Hi,
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    I don't understand what you mean by, "how to format an external drive with the Recovery Disk Assistant on."
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    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
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  • Satellite A60-218 - Where to download the recovery disk?

    I have a Toshiba Satellite S60. It is a job computer and it is actually not mine but as I work with and I want it to be faster.
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    Hi
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  • Cannot create recovery disk after update to Win 8.1 on G580

    Friends
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    Hi Calle,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that the error message is displayed in your G580 Laptop, as the OS (Operating System) installed is Windows 8.1 or Windows 8. Recovery discs cannot be created only a “Recovery Media” can be created using USB Flash drive, below is the link to create USB recovery drive.
    Create a USB Recovery Drive
    Do post us back if the issue persists.
    Best Regards
    Shiva Kumar
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • In my macbook pro retina 15 inch there is installed mavericks but ı want to create recovery disk and ı need to download mavericks from App Store but it doesn't download??

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    One way around tis is to borrow a Mac that can run Mavericks and then the download will work.  You can use these instructions:
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  • Satellite L - How to create a recovery disk?

    Hey,
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  • I am trying to install Lion on my imac and it says it can't make a recovery disk

    I am trying to install lion and receive a message saying it can't make a recovery disk.  I am using a 2.33 GHz Intel Core 2 Duo iMac.  I do have bootcamp on it, but was never able to install Windows.

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  • Cannot access system after dropping laptop - how to fix (don't have recovery disks)?

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