Incorrect storage display

Hi there
The file sync didnt work for the last couple of days. With the last sync it added to my storage from previous syncs. I've now emptied the whole thing including the archive. It still shows 2.44Gb / 12.23% used with just one little folder in there. Can this be reset?
Thomas

@1ine2 and @efru12 - My apologies for not replying sooner. Both of your accounts look fine. If you are seeing any issues around your files please reply to this post.

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Help! Incorrect storage display

Hi everyone,
Looking for help with my MacBook Air:
I just deleted 2 big folders, approx. 13GB each, emptied the trash ... and the amount of free space available on the SSD does not change :-s
14,11GB remaining before emptying the trash, still 14,11GB after emptying the trash.
What I already did:
- check the storage with About this mac > More info > Storage. It says 14,11GB. Backups says "0kb".
- verify & repair SSD with Disk Utility. First time, DU found some corrupted files and repaired them. I've tried to verify and repair a dozen of times after that and nothing changes, that's to say DU says everything is fine ...
- reboot on another drive and use DU. Same result.
- switch on / off Time Machine. No change.
So ... any suggestions?
Thanks in advance for your help!

Use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning your files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

Incorrect storage displayed

Hi
I've noticed the the device memory bar on the storage scene in settings is displaying the wrong information. The bar shows i have used 3/4 of my internal memory, mainly as app. However the amount shown as available on the same screen shows 9.3MB. Also in device facts (under the diagnostics menu ) it shows that i have only used 2.3GB. I think the problem comes from my use of the sd storage feature on google music. The music files are definitely saved on the sd card. The phone seems to recognise this itis just this status bar that is misreading the information. Will this cause me problems? Can i fix it? Or should i just ignore it?
Thanks
Kevin

That's rather odd, backup everything with your computer and then repair your phone with PCC
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Macbook pro shows incorrect storage information on SSD.

I am using a macbook pro. The storage information is shown wrongly. Control I shows the correct information but finder and space bar on the hard disk show incorrect storage information. Used space is actually 122 GB which is shown as 140 GB. Even omnidiskkeeper shows the breakup of 122 GB but the storage information summary shows 140GB.

   Re-index Macintosh HD.
   Spotlight reindexing will take a while to finish.
   System Preferences > Spotlight > Privacy
   http://support.apple.com/kb/ht2409

30gb video ipod showing incorrect storage capacity

Hi,
I have a 30gb ipod. When I connect the ipod & open itunes or ipod updater, the ipod appears with an incorrect storage capacity.
The updater shows all other information correctly, except for Capacity, which shows at 65.0GB
With nothing on the ipod, Itunes shows used: 4.49GB, free: 58.99GB. If I try to transfer any files I get a message saying that there is not enough free space to transfer the files.
I have restored to factory settings, re-installing all software, changing usb ports etc but nothing seems to have helped...
Any suggestions would be greatly appreciated!
Thanks,
Matt.
Windows XP

How about this?
http://docs.info.apple.com/article.html?artnum=93499

Incorrect storage info

When I navigate to about this Mac and then to storage info, it reports a completely wrong size for photos, audio, and movies. It reports as having 82 gigs of photos, 16 gigs of audio, 13 gigs of movies and 11 gigs of apps. Yet my hard drive capacity is 120 gigs. Other applications correctly report that I have 79 gigs free space.
I have reformatted my computer and started using command + R and disk utility to erase hard drive and reinstall OS X.
I DID NOT install or MIGRATE my applications and installed OS X as completely new.
I have used omnidisksweeper.
I have reindexed my hard drive using terminal commands AND also using this support page method: Spotlight: How to re-index folders or volumes
I have used disk utility to repair hard drive. Any other suggestions?
I have an attachment of the incorrect storage being reported if needed.

It appears you're running the Yosemite Public Beta. You really need to provide Apple with Feedback (Problem Report).

Movies Storage displaying Incorrect amount of used storage

When I checked my storage ( Via About This Mac) on my macbook I was surprised to see that it is "using" 102 GB in Movies. However, when I went to my finder and clicked "get info" on the movies tab, I found that is has only used 9 GB.
What surprises me most is that it was showing correct use of storage last week! Why is it showing such huge memory space and how can I fix this?

Download OmniDiskSweeper (free) from the Internet. It will show all of you files and the respective sizes. This may aid you in determining the discrepancy.
Ciao.

Incorrect font display in pdf document(web view)

Adobe helpers,
I am encountering a very peculiar problem with incorrect display of fonts in pdf documents when viewed in a web browser. Briefly, the problem typically affects the first page of a pdf document, the font being displayed as an unidentified mix of large and very small, skinny type. Other pages may or may not be affected, and if one back-clicks to the previous page the text often displays the correct font, so the problem is in some (but not all) cases non-persistent. The problem however is resolved completely if I uncheck the 'display pdf in browser' option under edit>preferences in adobe reader. Fonts I use include Arial, Cambria, Franklin Gothic Book, and Garamond; as straight-up pdfs, the documents look fine. FYI, I have Adobe reader X 10.0.1 (Win 7) and 9.0 (Win XP sp3) installed on two different machines. Firefox 3.6 and IE9 are equally at fault. FWIW, all the pdf documents begin life as MS Word or Publisher 2010 documents, which are converted to pdf within these applications before publishing to web. Since I can't control how people choose to view web pdfs, I'm concerned that display of the prone documents is impaired when viewed in a web browser.
Not sure if this is a reader, browser, or distiller problem but this seems a logical place to start looking for answers. Any thoughts?
Thanks!

I've also had problems printing with Reader X.
When printing an attachment from an email in Outlook, if I don't open the attachment first, sometimes it doesn't print correctly as everything shows with the following number or letter. Example 12345 will print as "23456" and invoice will show as "jowpjdf". Even if I open the attachment, sometimes it will print the first page ok, but the next pages will "mppl mjlf uijt".
Never had this problem with previous versions.

Incorrect Chart displayed in PDF

Hi,
I've created a web application that consists of two charts based on two different dataproviders.
I've used a dropdown web item for one of the characteristic with data binding to both dataproviders, so as I choose the characteristic from dropdown both the charts change accordingly.
I am using a web item export to save to PDF for the above two charts.The PDF displays/save correct data if the chart is displaying data.
But suppose I choose from dropdown some value of characteristic for which one of the chart has no data, still the PDF shows the iinitial view of data for that chart which is incorrect. The PDF shows previous/incorrect values only for the chart which has no data, for the chart that displays data it saves correctly.
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Ajay

ekom --
That is a neat looking font. It's a shame it wasn't built correctly. What they did was take the Time New Roman internal basics, and built the font on top of that. Legit fonts are built from the ground up. That's the problem with free fonts. Glad you identified the culprit so quickly. Good work!

Right Click Tools - Incorrect Info displayed

I noticed that the Maintenance Windows tab on the Advanced Collection Information (right click tools) doesn't display the information correctly. It shows incorrect Names and Durations. Anyone else have this problem?

I've created 4 maintenance windows on the collection, but when I right click on a workstation in this collection and go to Now Micro Right Click Tools>Client Tools>Show Collections - Advanced, and view the Maintenance Windows, the name of the window
is showing the same name. I noticed it picks the last maintenance window and used it for the other maintenance windows.
The duration for all the windows are the same as well (and they are actually different)

Storage displaying wrong information

Hello Guys,
I have something funny for us today.
So i had BootCamp windows partition of 20Gb.
Used disk utility to delete the partition and resize disk to full space.
Now i have 2 issues:
1 - About this Mac - Storage is displaying the following information:
Funny right, 600Gb on a 120Gb drive.
(Apple you can do stuff i would deem impossible)
2 - When i check Macintosh HD - Get Info it tells me i am ocupying 60Gb, wich is not true and i have confirmed with OmniDiskSweeper, only 40Gb are occupied.
The first one is only annoying, the second one worries me.
I have already:
- SMC;
- PRAM;
- Disk Utility
Repair Disk Permissions
Repair Disk
- Power OFF/ON;
I would like to avoid Erase and Reinstall.
I do have a Time Machina Backup.
Any ideas?

That's rather odd, backup everything with your computer and then repair your phone with PCC
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

IOS 7/8 Mail, incorrect message displayed as duplicate of other message

Hello,
A quick search for terms of "duplicate message" yielded a score of threads about multiple copies of messages being delivered. This is different.
In iOS 7/8, I have found that the Mail application will occasionally erroneously display two copies of the same message. The second copy of the message is actually an incorrect display of that message over top of another real message. Tapping the duplicate will not display the missing message. Browsing back to the Root mailboxes view and then straight back into the inbox (for example) always corrects the display of the two messages. I have never seen more than one message displayed incorrectly. This is reproduced most reliably when a message is moved from the inbox to my archive folder. The mail application then displays a new message. I browse back to the inbox and frequently there is a duplicate message in there.
I have three mail accounts active. One Gmail and two exchange accounts. I have noted the behaviour in both exchange accounts. I don't typically have enough messages in the Gmail account to be able to reproduce this behaviour so I'm not sure if it occurs there.
Does anyone else have experience with this or know of a solution? It isn't apparent to me how to report a bug to Apple about this, so I thought I would start with the community here.
Thanks and regards,
MAJ

Apple is not here. This is a user to user forum.

Ssrs 2008 r2 black line incorrectly being displayed

In an existing SSRS 2008 r2 report, I just added a page header so that I can display global values in the page header like run date, run time, and page number. Within the report header, I placed all the report header data within a rectangle. Now when I run
the report, there is a black line appearing after the report header but before the details of the report.
I have changed all the border colors to be white and the borderstyle to none. The black solid line between last part of report header to before the detail data keeps appearing.
Thus can you tell me how to keep this black line from end of pageheader or rectangle to before the detail data from appearing?

Hi wendy,
According to your description, I taken a simple test in my local environment (SSRS 2008R2). In my scenario, I insert a page header in the report, then use a rectangle to contain all the items (such as global values) within the page header after creating
a table in the report body. While everything goes well, and there is no such a black line between page header and report body.
As per my understanding, may be you have set the BorderColor property to Black and BorderStyle to Solid of Page header or Rectangle or Report Body. So we can double check those item properties in the report.
If this issue still exists, could you please post the .rdl file and your dataset with sample datato us by the following E-mail address? It is benefit for us to do further analysis.
E-mail: [email protected]
Thanks,
Katherine Xiong
If you have any feedback on our support, please click
here.
Katherine Xiong
TechNet Community Support

Ipod Touch showing incorrect storage capacity

I have an Ipod Touch 64 GB 5th Gen running iOS 8.2. I'm not certain when this issue occurred initially from the devices perspective - only when I first noticed it. The device was running 8.1.1.3 at the time. I was working with it in Itunes and clicked on the iPods summary screen to check for the iOS 8.2 update. I noticed the capacity of the device was showing as 56.62 GB. Available space was 43.19. The little memory symbol for the Ipod shows 64 GB. I was troubled by the capacity message. Ran Itunes diagnostics:
Microsoft Windows 8 x64 Business Edition (Build 9200)
TOSHIBA Satellite C75D-A
iTunes 12.1.1.4
QuickTime 7.7.6
FairPlay 2.7.50
Apple Application Support 3.1.2
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.1.1.3
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 75286FB00A477378
Current user is not an administrator.
The current local date and time is 2015-03-13 07:23:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {EA2F37E1-C0C6-4B2E-8502-2FEBB1728B73}
Description: TAP Adapter V9 for Private Tunnel
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {9E82BF43-0AE1-4D44-97A5-76EEEFCF205A}
Description: VPNSecure.Me TAP-Win32
IP Address: 10.44.0.106
Subnet Mask: 255.255.255.252
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 10.44.0.105
Lease Obtained: Fri Mar 13 04:46:46 2015
Lease Expires: Sat Mar 12 03:46:46 2016
DNS Servers: 208.67.222.222
208.67.220.220
Adapter Name: {605EF4BF-18B3-47B6-8548-A92A49871AAC}
Description: Microsoft Wi-Fi Direct Virtual Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {71B99335-878C-49A8-A69C-3677A8222E4A}
Description: Realtek 8812AU Wireless LAN 802.11ac USB NIC
IP Address: 192.168.1.153
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Mar 13 02:34:28 2015
Lease Expires: Sat Mar 14 02:34:28 2015
DNS Servers: 208.67.222.222
208.67.220.220
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2015-03-13 07:17:31.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D: TSSTcorp CDDVDW SU-208DB, Rev TF01
Audio CD in drive.
Found 15 songs on CD, playing time 62:40 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:52:00
Track 3, start time 05:33:07
Track 4, start time 11:37:60
Track 5, start time 16:36:22
Track 6, start time 21:17:52
Track 7, start time 25:45:65
Track 8, start time 31:37:55
Track 9, start time 34:51:27
Track 10, start time 38:57:30
Track 11, start time 42:08:12
Track 12, start time 46:02:27
Track 13, start time 49:29:37
Track 14, start time 52:24:42
Track 15, start time 57:14:52
Audio CD reading succeeded.
Get drive speed succeeded.
**** Device Connectivity Tests ****
iPodService 12.1.1.4 (x64) is currently running.
iTunesHelper 12.1.1.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Mark's iPod touch, iPod touch (5th generation) running firmware version 8.2
Serial Number: CCQM40VQFMJG
**** Device Sync Tests ****
Sync tests completed successfully.
No help there. I ran the Update to iOS 8.2. Succesful. Still same capacity. Checked the iPod's Gerneral/About screen - Capacity listed 56.6 GB.
Have I lost access to 8 GB of capacity here? Should I reset the thing?
Message was edited by: meteoricide
Total of Audio, Video and App Data is 14.12 GB. Available shows 43.19 GB. That adds up to 57.31.GB. So there is a 700 K discrepancy. Total Photo Data happens to be 700 K. Just saying.

You only have 56.6 GB available to you. The difference between that and the 64 GB advertised capacity is taken up by:
The operating system since you can't use that for storage
and how GB is advertised and used/reported by the operating system. See:
How OS X and iOS report storage capacity - Apple Support
The update did not change anything except likely reducing the capacity by 10 or so MB since update typically add things and thus takes more storage for the operating system

[SOLVED] Incorrect time displayed in my system

Hey Archers,
I have trouble correct time being displayed in my system.
My BIOS time is:
May 18 2012 08:39:21 PM IST
Date command displays
Sat May 19 02:09:59 IST 2012
Clearly the time displayed by date command is localtime+05:30 (Asia/Kolkata), when I expect it to be just localtime.
How do I correct this?
I dont dual boot and have just Arch installed on my machine.
And my /etc/rc.conf has this:
HARDWARECLOCK="UTC"
TIMEZONE="Asia/Kolkata"
Please correct if my understanding is wrong, but is this how it works?
When I say HARDWARECLOCK=UTC and TIMEZONE=''Asia/Kolkata",
It assumes, hardwareclock, time displayed by BIOS, is infact UTC, and, since the user is interested in timezone, +0530, it adds 0530 to hardware clock.
Thanks,
Nachiket.
Last edited by Nachiket (2012-05-19 07:22:47)

Hey Tectu,
The wiki article on Time was indeed splendid. It had all the information I needed. Thank you.
Trilby,
You were right, my hardware clock was on local time.
So this is what I did to set it correct.
1. Set the HARDWARECLOCK to "localtime" in /etc/rc.conf
HARDWARECLOCK="localtime"
TIMEZONE="Asia/Kolkata"
2. Reboot the system
3. Set the systemclock to UTC by doing a -0530 (minus 05 hours 30 minutes)
# date `date -d "-05 hours -30 mins" +%m%d%H%M%Y`
4. Copy the system clock value to hardware clock
# hwclock --systohc
5. Edit the /etc/rc.conf to set HARDWARECLOCK back to UTC
HARDWARECLOCK="UTC"
TIMEZONE="Asia/Kolkata"
6. Reboot the system.
And yes, now my system clock displays correct time
Just setting HARDWARECLOCK to "localtime" also worked. But since I the beginners guide recomments "UTC" I did all this.
Marking the thread as SOLVED.
Regards,
Nachiket.
Last edited by Nachiket (2012-05-19 07:23:33)

Incorrect storage display

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