Increase download speed for movies

I'm almost ready to give up on trying to download movies with iTunes.
I have a high speed Internet connection and cannot get any movie to download in less than 20 hours.  Not typo I said hours.  It seems to be a problem only with movies as all music and podcasts download no issue.
A recent movie purchase will not even start to download always says zero KB of 3.77 GB and comes up with an err = 12004 message after 12 or so hours.  I've turned of all firewall and antivirus.  I'm now using my Mac connected direct to router eliminating entire network in my house.
Has anyone else tried iTunes support.  Not sure where they are from or even if they are a person as I got several pages of "help" emailed back to me with a plesant "credit" for some movie rentals (and yes my e-mail did specify it was a movie purchase) along with that was a detailed description on how not to download the movies from an iOs device directly.(and yes I told them I was using my Mac and in later email asked how I could install iOs on my Mac) LOL

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Similar Messages

  • TS1717 The download speed for movies is terribly slow.  It took hours to download.  Any suggestions?

    Any suggestions for improving download speeds on movies. It took hours to download my first purchase.  I've used Amazon and Netflix for renting movies and had reasonable download speeds.

    Hi Travelling fool 101,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like you were able to update the iPad but were eventually able to. I would recommend that you read this article, it may be able to help the issue.
    Resolve issues with an over-the-air iOS update - Apple Support
    Download takes a long time, or you can't reach update server
    iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
    Cheers,
    Mario

  • What has happened to download speed for any video....tv, movies

    Since about 2 days ago, the download speed for purchased video has become ridiculous. A 30 minute tv show takes MORE than 30 minutes to download......it used to take about 3 minutes...or less. I rented TRON yesterday and it took over 3 hours to download......it used to take 10-15 minutes. This happens on both my 2 Macs and 1 Windows machines. My Internet connections report a solid 20MB down and 1.5 up.....on every machine and device I have. It is NOT a problem in my home system or machines. All other downloads are fine.
    Something is seriously wrong with Apple's iTunes websites. I am certain that there is nothing wrong locally......no machines have changed.....and they all experience this abysmally slow service.
    Netflix streams full HD fine on all machines, by the way. I wouldn't even begin to download an HD movie from iTunes until someone at Apple figures out why their service suddenly is not useable.
    Message was edited by: rigzen

    My box has similar issues with Multiplex D (which Film 4 and 4 Music are on).  My TV is absolutely fine but my Vision box is less happy.  I have the channels listed but no picture.  I keep meaning to replace my aerial leads but haven't got round to it.  Strange thing though is that my aerial goes to my vision box which then goes to my TV so it makes no sense as I would expect the reception to be the same or worse on the TV as with the Vison box.
    ---Remember to mark as 'solved' and give stars when you like a post---

  • How many thousands of Apple TV users have to scream their complaints before Apple will respond to the fury over the impossibly slow download speeds of movies bought through iTunes??????

    How many thousands of Apple TV users have to scream their complaints before Apple will respond to the fury over the impossibly slow download speeds of movies bought through iTunes?

    As jules says, your rate (currently at least) may be slow.
    If it used to be good I wonder is your ISP is slowing ('throttling') your speed after you've used so many GB of a quota each day or month - check what they think you should be getting as a download speed.
    While Apple's servers do occasionally play up, it's generally the ISP being slow not Apple.
    If you're using Google's DNS servers that has caused issues for some.
    Recommended speeds for near instant playback:
    SD         2.5Mbps
    720p      6 Mbps
    1080p    8 Mbps
    Is your speed test from somewhere like speedtest.net?
    It might be helpful to post Mbps to ensure we/you are not confusing speeds by using different units to those measured.
    AC

  • Want to increase download speed on IPad 3

    Want to increase download speed on IPad 3

    Well- here are your options
    1. The ultimate solution is to upgrade your internet speed
    2. If you are signed of for a speed that you are not getting contact your ISP
    3. Try taking a look at the physical connection from modem to iPad- maybe upgrading your router can help.
    Thats really all I can offer.

  • How can i increase download speed on my MacBook Pro?

    How can I increase download speed on my macBook Pro?

    Common strategies:
    * Use ethernet instead of wireless.
    * Get a better/upgraded ISP.
    * Get a better/upgraded router.
    * Get a newer mac.

  • I need to update to the latest version of Snow Leapord-currently running v10.6. Because of where we live the slow download speed for such a large file has kept me from downloading the update. What can I do short of hooking up computer elsewhere?

    I need to update to the latest version of Snow Leapord-currently running v10.6. Because of where we live the slow download speed for such a large file has kept me from downloading the update. What can I do short of hooking up computer elsewhere?

    Do you ever visit a friend or realtive with a Mac who has faster internet? Maybe the local library has Macs on a fast line. If so, get a USB thumb drive and put this link on it from your computer:
    http://support.apple.com/kb/DL1399
    Then put this link on the drive:
    http://support.apple.com/kb/DL1429
    When you are at some place that has a Mac with a decent download speed. insert the thumb drive in that Mac and click on the first link ("DL1399") and direct the download to your thumb drive. Now do the same this with the second link.
    The installer files will now be on the thumb drive and, when you get home, drag them from the thumb drive to your desktop. Install the Combo update first.

  • Pitiful download speeds for iTunes movies

    8 hours to download a 3.64 GB movie (Identify Thief) and I am on Vderizon FIOS pushing 57m speeds that was tested during the download.  This is a Apple problem and if not corrected will be the death of iTunes movie downloads.  What's the problem Apple!!!!

    If your country permits re-downloading delete the movie and re-download it.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519

  • Is 12mpbs a decent download speed for Apple TV?

    Hi,
    I just did a speed test at home and I have 12mpbs, was just wondering if this is a decent speed for using my apple TV (wifi), cause my movies are taking a long time to download. I'm holding on customer support with apple as well, but thought someone out there might be able to help.
    Thanks

    I would also add that unless you have verified it yourself, the speed your ISP quotes/sustains may be optimistic - use something like speedtest.net to check.
    That said I have used AppleTV since the first version and have always had below par internet speeds - at worst it means you may have to wait for iTunes rentals made on the device or cloud playback of prior purchases to buffer (mins to hours admittedly), but adaptive streamin eg Netflix should work well at lower speeds as will Home Sharing from iTunes on the LAN.

  • Increased download speed = increased ping

    Hi,
    After some wrestling of biblical proportions with BT Technical and having had 5 engineers out since January a faulty section of cable was replaced last week. This has led to three changes in our broadband service, two good, one very bad.
    1. The download speed increased from around 0.98 mb/s to 2.10 mb/s - Great.
    2. Incoming phone calls no longer caused the broadband connection to reset - Great.
    3. The ping has increased from a steady 48ms to 96ms - Bad.
    For info I have a Home Hub 3 with Option 3 package and the above numbers came from www.speedtest.net. This issue is of particular annoyance with XBox-Live which is now virtually unusable following the increase in ping. The XBox is set up for port forwarding and in the DMZ and is connected to the hub through an official wireless adaptor.
    Any assistance with this would be much appreciated.
    Thanks
    Chris

     I see you are still online while you are waiting try the command prompt ping-The easiest way to check ping is to open the Command Prompt on the PC and type "ping (ip Address or Website)". Example:
    ping www.google.com
    I take it your PC is wired!
    Mortgage Advisor 2000-2008
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    I'm alright Jack....

  • VERY long download times for movie rental

    I tried to rent a movie for a recent trip and I was unable to download the movies to put them onto my ipod touch. The download times were 12 to 18 HOURS!!! I left the download going overnight and it still had 10 hours to go in the morning. I have a cable connection and I tried to download at home and again at the hotel that I was staying at. It was the same both places.
    I am now heading home and still have not been able to download the movies. Of course the charge went against my account right away. Apple had no problem downloading the money!
    Any sugggestions or ideas what may be wrong?

    I was having the same trouble today with buying a movie on iTunes. I started last night to download a movie that was over 2 gb. It was moving very, very slow. I checked my download speed several times. I left my computer on overnight to download it. This morning, the files was at 110 mb downloaded!!! After tweaking and checking online for the possible fixes, I gave up and switched over to download via my laptop. It took about 14 minutes to download the darned thing. I think it might be that something is wrong with my desktop. Funny thing is, that I have downloaded a number of movies on my desktop with no problem, except for a rental that would not play long ago.

  • Slow download speed on movies

    For some reason my download speed on everything else is good... at least for my area.. but Itunes is giving me a download time on a movie at aprox 60 hours+ !!!.  When I do speed test my connection speed is sitting at 1-1.5 Mbps... and when I look at the expected download time for a regular 2 hour movie I should be expecting a download time of 2 hours.  Is there something i can change in the settings with Itunes?  Can I log into itunes using a 3rd party app like speed download to download my purchases?

    aha... I found a solution for us... on one of the other discussions.  Go to your system preferences and click on the network.  Highlight the DNS server(s) and clear them.  If your using a apple router don't clear the DNS on your computer but clear them on your router set up.  Apply the changes and your download speed on Itunes should match the network speed that you have.  After I made the changes to my router my movie download went from 60 hours to 5 . 

  • Download speed for MAC

    Hi,
    I have MAc which is upgraded to OS lion. Strangely download speed on system is very less. for a small 22mb file its taking close to 3 hours. Any suggestions.
    Thanks
    dhargv

    Check your speeds here.
    http://www.speedtest.net/

  • Why is the download speed for Creative Cloud updates and initial software installation so slow?

    Why is the download process for Adobe Creative Cloud updates and initial installations so slow? I can download and update other software from other providers almost an order of magnitude faster. This slow download problem has been present since I started using Creative Cloud soon after it was initially offered.
    Adobe customer support maintains that there is no throttling at Adobe's end, and that no one has complained about this problem -- this forum shows the latter not to be true.
    What is the problem?

    Hi ErstwhileCreative,
    I don't think I've ever checked the download speed but the installers are definitely large files, many several GB. It might seem longer because the download immediately progresses into the installation at 50%
    - Dave

  • How to increase download speed on osx mountain lion imac

    My internet connection is 4mbps wired broadband.previously I downloaded at the speed of 300 to 415 kbps.now it reduced to 50 to 60 kbps.how to increase the download speed on my imac.

    This isn't a function of your Mac; it's either your ISP or your router that is causing slow performance.
    Make certain that you really are using a wired - only connection. Turn off AirPort to be sure.
    Try resetting your router. If that doesn't fix things complain to your ISP. They will want you to connect a computer directly to your modem and run whatever speed testing software they use. Their responsibility ends with the equipment they provide.

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