Increase number of 'hanging forms' after installing extended desktop

Question

Hello,
our forms application : forms version 10.1.2.0 on windows & Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 on sun solaris
Recently some of our users got a second screen (extended desktop) installed , after this change in setup there is a considerable increase in the number of times the application hangs => up to 5 times a day (only the forms application has this problem, other applications still work fine). The forms application runs on the first window (main window) , the secondary screen is used for other application (spreadsheet , mail , ... ).
My question, are there people who work with a forms appliction on a extended desktop who noticed the same effect ? If so, have they been able to resolve this problem ?
Thx in advance,
Francky

Answer 1

There were known issues with Forms 10.1.2.0.2 and older when used with dual monitors. The known issues were corrected in 10.1.2.3 and newer. It is also recommended that you use a newer Sun JRE on the client. For example 1.6.0_13 or newer. These new JRE versions should only be used if you are on 10.1.2.3 or newer. Older Forms versions may not work correctly with these newer releases.
10.1.2.3 (released March 2008) Same patch for both iAS and iDS
* Patch ID 5983622
http://www.oracle.com/technology/products/forms/htdocs/10gR2/clientsod_forms10gR2.html