Increase Usage Time Skype Premium

I currently have a Skype Premium account 300mins per year - it has just renewed.
1. How can I find out which countries I hve selected for my Skype Premium?
2. How can I upgrade to "unlimited" calls on Skype Premium?
Thanks.
Penelope

Sara68 wrote:
Hi all,
I understand that making Skype premium new account is not available currently. However, I need to make group vedio call for important meeting next month. I would like to know if by that time Skype premium would be availble. Can you please advice me if it will be availeble by the coming month or how I can get Skype premium the old version temporarly. Thanks for your help.
Skype Premium subscription is no longer available as Group Video calling is now free
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Hi, my iphone 5c was updated to ios7.0.6 days before. And now the ¨usage time¨ will accumulate even without using, usually with standby time like 8 hr and usage time 4 hr during I am sleeping.
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Only reason i'm bringing this up is because I'm use to seeing 100% battery in the morning after fully charging before bed, but now i'm seeing like 96%.
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Nothing to do with it that I am aware of.
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Hello Ashraf,
I would first recommend checking your call history here:
https://secure.skype.com/account/usage
If call history shows that destination was recognized as Israel landline number then customer service will need to investigate why subscription didn't cover it.
You can file a support ticket through customer service as shown here: https://support.skype.com/faq/FA1170
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Sashz wrote:
I was under the impression that since I have purchased a subscription with more talktime I should be able to make calls,
Hello
Your newly purchased minutes will be added at midnight UTC on the due date. This is standard Skype policy.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Hi there,
after a unsuccessful iOS 8 installation I made a downgrade for iOS 7.1.2 until Apple was supporting that.
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Vera Roegels

veraroegelsova wrote:
Please keep helping. Thanks
Please contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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[email protected]

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Hello,
I've escalated this issue for further examination. Thank you for reporting it.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Increase Usage Time Skype Premium

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