Increasing daily/monthly autorecharge limits

Hi
I have come to the end of my free months unlimited world trial. Auto renewal ghtough PayPal failed. So changed payment method to "from Skype credit" setting that to auto recharge. That has failed too. System says it is due to daily/monthly costs/expenditure limits. Even though I set these myself, I have looked for how to increase these spending limits so that I can have the unlimited world subscription and can't find out how to do this via mobile Android app.
What happens now?
I have 2 regular weekly Skype calls with the US on Sundays and Tuesdays. So I need this resolved ASAP.
Grateful for your help.

lifecherished wrote:
1. Auto renewal ghtough PayPal failed.
2. So changed payment method to "from Skype credit" setting that to auto recharge. That has failed too. System says it is due to daily/monthly costs/expenditure limits.
3. Even though I set these myself, I have looked for how to increase these spending limits so that I can have the unlimited world subscription and can't find out how to do this via mobile Android app
Hello
I can see from your account that:
1. This was due to an insufficient credit balance
2. Same as 1. above
3. You can't change purchase limits. These are set by Skype and will increase gradually over time.
For the moment please choose an alternative payment method.
https://support.skype.com/en/faq/FA12323/how-can-i-pay-for-skype
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Huge increase in monthly payments AND billed for w...

I moved back to BT for calls a couple of years ago and set up a monthly payment plan to help with the cost as I'm on a low income. In March I also signed up for BT Broadband. My payments up until then had been £45 a month, BT anytime plan ( I use about £12 a month on non-inclusive calls to mobiles) I thought this was high just for calls but was told this was as low as they would allow. On checking my online account recently I discovered that the monthly payment has now increased to £81!? I knew that adding the Broadband would increase the payment but almost double it??
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<Moderator comment. This information is incorrect. Current customer are not required to switch to the Share Everything Plan if the customer deals with a corporate store or VZW directly through Customer Service.<
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Is this how to treat your loyal customers !? (Massive increase in monthly charges!)

So I've been with Verizon for 2 years now and my services are up for renewal.
I decided to go to the Verizon website to check out what renewal / upgrade options were available to me. The usual prompt to talk to a CSR came up and thought what the hell, lets see what they can do for me.
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The CSR first informed me that I could have exactly the same package as I have now for an increase of just $10 m/o. I was even informed that my internet speed would increase from 35mb to 50mb.
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My current Triple Pay pack (purchased 2 years ago) was $109.99 m/o. I also have Multi Room DVR ($39.99 m/o) along with HBO ($16.99) With taxes etc my monthly bill is $186 ish.
After a long conversation with the CSR it appears that TRIPLE PLAY is now a whopping $154.99. For me that's nearly a $50 increase !
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This also includes the $5 monthly discount.
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Why is there increase in monthly billing

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Re: Confused by increase in Monthly Direct Debits

Hi everyone!
I'm new to the forums and have a quick question: We have a BT line at home which is purely for broadband, so we hardly use the home phone for any calls. As such, our monthly bills are £13.50, which is only the line rental amount. I've been sent an email today with my latest bill telling me I'm in credit to the tune of nearly £30, so BT are giving me a 2 month holiday from payments, which is nice. However, the next line then goes on to tell me my direct debit payments are going to increase to cover my bills!
I'm a bit perplexed by how my direct debits can increase to cover my bills when a) I'm in credit the majority of the time and keep getting payment holidays, and b) I hardly ever use my home phone so I never actually pay any call costs!
Can someone from BT please get in touch and help me to understand, because this doesn't make much sense to me....
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Hi Carmen, my suggestion would be to fill out the link for the mods to take a look into it for you:
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Confused by increase in Monthly Direct Debits

Hi all.
Being a newbie, I'm sure this topic must have been raised in the past.
As a new BT customer, I was paying Monthly Direct Debits of £23.50 to cover my contract for Unlimited Evening and Weekend Plan plus BT Total Broadband Option 1.
After 6 months, I have just received a bill advising me that my Direct Debits would increase to £38.00 per month (a rise of 62%!).
Having been unable to get through to an advisor on the phone, I thought I'd do a little research on the web. I found the BT Help topic "Why has my Monthly Payment Plan amount changed?", which lays out the way the bill is calculated:
Monthly Rental Charges + Last quarter usage divided by 3 + Outstanding charges divided by 6 = Monthly Payment.
In my case, this would be: £23.43 + £3.51/3 + £5.44/6 = £25.51 per month.
Therefore, I'm a little confused, not to mention rather annoyed that my Direct Debits have been increased to £38.00pm, when £26.00pm would seem more reasonable!
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Hi Martin,
Having the same kind of problem with BT...you are not alone!
I signed up to BT Vision back in October10 where the nice salesman told me for the package i was having (phone, broadband and tv) I would be paying £51 a month based on my previous phone usage (this figure was worked out for 3 months in advance). After a few initial teething problems all went well until after 3 months BT then tell me my payments were jumping to £88.50 a month without any explanation (my phone usage had not changed in any way during this time). Another 3 months pass, where in the meantime I had paid BT a total of £265.50 but my bill says I only owed them £151.51 so I was in credit by £113.99. BT still wanted to carry on charging me £88.50 even though that was way over what I should be paying. After cancelling the direct debit ( which was an arduous process over the phone talking with their overseas billing department) I have now received a bill for £50+ .....where has my £113.99 credit disappeared?....wits end?....tearing my hair out?....pulling teeth?...all could be used to describe the BT billing experience. The scary thing is BT would of quite happily carried on taking £88.50 out of my account every month and not done a thing.....but if i wasn't paying enough they would be quick to up my payments. Also they are sitting on my £113....along with doubtless other customers overpayments and getting a nice little bit of interest off it. Unfortunately I am tied into an 18 month contract with them and whilst I cant fault the services they provide (although my broadband usage goes near my 40 GB limit which astounds me because we only use the internet for the usual things e mails you tube etc. but thas another forum issue!) i would quite happily just get a freesat box and another internet provider because it seems BT just dont care!
rant over ...well at least till i try to ring BT later!
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