Incredible 4g OTA update not showing up

Incredible 4g supposed to get an OTA update. I know many people have gotten the update. My phone does not prompt for an update.
I also try to search for the update through the "Software Update" section in settings but when I click that, it just searches for a couple seconds, and then disappears...
it doesn't even mention "No Update Available" like it usually does...the dialogue just disappears
anyone know why this may be? or a way to fix it?

Hi there Somerandomname1!
I happy that you're eager to get an update to your phone! I always try to keep my electronics up to date as well.
Ann definitely made a good point and that could be the case. I would also recommend to clear out some space on your phone, just in case. Sometimes the updates won't push through if there's not enough room!
Just do a bit of spring cleaning on your phone such as removing unused applications or moving them to the sd card. You can also delete old text and email messages!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

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Why does my software update not show up in general settings?

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http://support.apple.com/kb/HT4972
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http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
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http://support.apple.com/kb/HT4623
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Go into the iPad's Settings.
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The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
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If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
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see:
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Lets examine the case of the backup that has been on the shelf a while.
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Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
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I have the same problem (10.6.6 not showing up with softwareupdate); I thought I'd post some additional information about my system state before using the combo update for reference in case it's useful.
bash-4.0$ date; uname -m; sysctl hw.model; sysctl machdep.cpu.brand_string; gcc -dumpmachine; sw_vers; softwareupdate --list; date
Wed Jan 19 21:56:21 CST 2011
i386
hw.model: MacBookPro2,1
machdep.cpu.brand_string: Intel(R) Core(TM)2 CPU T7600 @ 2.33GHz
i686-apple-darwin10
ProductName: Mac OS X
ProductVersion: 10.6.5
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Software Update Tool
Copyright 2002-2009 Apple
2011-01-19 21:56:35.901 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enautomator.pkg
2011-01-19 21:56:35.906 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_automatorworkflow.pkg
2011-01-19 21:56:35.908 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enautoupdate.pkg
2011-01-19 21:56:35.912 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enclipart.pkg
2011-01-19 21:56:35.937 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008encore.pkg
2011-01-19 21:56:35.968 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008endock.pkg
2011-01-19 21:56:35.970 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enentourage.pkg
2011-01-19 21:56:35.972 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_entourage_helpstd.pkg
2011-01-19 21:56:35.984 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enequationeditor.pkg
2011-01-19 21:56:35.992 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enerrorreporting.pkg
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2011-01-19 21:56:36.037 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_excel_helpstd.pkg
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2011-01-19 21:56:36.040 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008engraph.pkg
2011-01-19 21:56:36.042 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enhelpviewer.pkg
2011-01-19 21:56:36.056 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enlaunch.pkg
2011-01-19 21:56:36.059 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enmessenger.pkg
2011-01-19 21:56:36.060 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enooxml.pkg
2011-01-19 21:56:36.083 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enorgchart.pkg
2011-01-19 21:56:36.084 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enpowerpoint.pkg
2011-01-19 21:56:36.087 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_powerpoint_helpstd.pkg
2011-01-19 21:56:36.088 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingbrazilian.pkg
2011-01-19 21:56:36.089 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingdanish.pkg
2011-01-19 21:56:36.093 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingdutch.pkg
2011-01-19 21:56:36.094 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingenglish.pkg
2011-01-19 21:56:36.096 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingfinnish.pkg
2011-01-19 21:56:36.097 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingfrench.pkg
2011-01-19 21:56:36.098 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofinggerman.pkg
2011-01-19 21:56:36.099 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingitalian.pkg
2011-01-19 21:56:36.100 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingjapanese.pkg
2011-01-19 21:56:36.101 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingnorwegian.pkg
2011-01-19 21:56:36.103 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingportuguese.pkg
2011-01-19 21:56:36.104 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingspanish.pkg
2011-01-19 21:56:36.105 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_proofingswedish.pkg
2011-01-19 21:56:36.106 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enrequired.pkg
2011-01-19 21:56:36.109 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008ensilverlight.pkg
2011-01-19 21:56:36.110 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008ensounds.pkg
2011-01-19 21:56:36.112 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008enword.pkg
2011-01-19 21:56:36.113 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/Office2008en_word_helpstd.pkg
2011-01-19 21:56:36.134 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/vpnclient-api.pkg
2011-01-19 21:56:36.135 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/vpnclient-bin.pkg
2011-01-19 21:56:36.136 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/vpnclient-gui.pkg
2011-01-19 21:56:36.137 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/vpnclient-kext.pkg
2011-01-19 21:56:36.138 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/vpnclient-profiles.pkg
2011-01-19 21:56:36.139 softwareupdate[609:5c13] PackageKit: * Missing bundle identifier: /Library/Receipts/vpnclient-startup.pkg
No new software available.
Wed Jan 19 21:56:52 CST 2011
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Incredible 4g OTA update not showing up

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