Incredibly slow Browsing in finder over VPN
I VPN into my work server - I'll be honest I don't know what server setup they are using other than it is Windows based - regardless, I get wonderful speeds browsing on an XP box but dismal if not Finder Killing speeds on my Mac just trying to get a directory listing - forget about transferring files. Often I have to relaunch the finder just to get back into browsing local files. The odd thing is that going through to the network share via terminal seems to be about 300x times faster.
Browsing Internet through VPN seems normal enough, I can share music easily enough and email seems fairly robust, but any SMB share is slower than molasses. I have searched and searched for almost 2 hours now and tried pretty much every solution I found - nothing has worked. Duplex settings, ipV6 settings, hacking the smb config files etc. Nothing. Is anyone else running into this issue? I use the latest CISCO VPN client BTW - given to me by my admins at work.
I know I have been less than informative on the server configs - I will grab what I can from my network admins tomorrow to see if that sparks any more ideas as to the issue. Any help is appreciated - I may just go nuts
Message was edited by: ChrisLacey
For ressources to appear automatically in the finder you normally have to be in the same LAN which is not the case if you connect via VPN. If your Mac Mini is running OS X Server you should be able to configure Wide Area Bonjour which can be activated in your DNS configuration. In addition to that, in you VPN network configuration on the client you should use your server DNS address (an not the one of your ISP). Only your DNS on your server knows about your local services and can broadcast them to your client. It's what I believe the MobileMe service does when you configure it appropriately.
That should be the theory. However, I didn't manage to get this into work anyway. I wonder if anyone has.
- Juergen
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Incredibly slow browsing despite line speed of 3.5...
For about the last week I've had incredibly slow browsing. When I run the BT speed checker it comes back at between 3.5M and 4M. It's like the data is broken up into chunks which are separated by a lot of time. It's like the bad old days of dialup.
The speed tester comes back and said
download speed was 3692Kbps
range 1000-7150Kbps
DSL connection rate 4672Kbps downstream and 888Kbps upstream
IP profile 4000Kbps
Best Efforts 11.51:20.86:67.63
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The current stats are below, but I don't know what they mean.
DSL Connection
Link Information
Uptime:
0 days, 2:22:31
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
888 / 4,891
Data Transferred (Sent/Received) [MB/MB]:
1.98 / 23.60
Output Power (Up/Down) [dBm]:
12.5 / 19.0
Line Attenuation (Up/Down) [dB]:
28.0 / 52.0
SN Margin (Up/Down) [dB]:
6.5 / 6.0
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
30 / 0
FEC Errors (Up/Down):
1,077,323 / 0
CRC Errors (Up/Down):
35,999 / 43
HEC Errors (Up/Down):
80,382 / 24
Line Profile:
Fast
George -
How can I resolve slow browsing in finder when connected to a share point on a linux box?
Hi,
I am having huge difficulties when browsing a share point that is on a Linux box. I am connecting to it with a Macbook Pro running Lion 10.7.5.
Initially there was an SMB share point setup on the server which was extremely slow to browse. I then setup an AFP sharepoint thinking that would help with the issue but it hasn't made a difference at all. The issue is that files take forever to load when browsing using Finder. Moving between folders on the sharepoint takes extremely long since files are slow to load.
There are very few options available on line to help with this and so far none of them have worked. I think the problem is with Finder and the way it indexes the files but I could be wrong.
Please help!
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Try Uninstalling Safari!
Have you tried to press cancel to see if that helps?
See if this happens on any other browser
CorrellBest -
Normal download speeds, incredibly slow browsing
I've got an airport extreme that I've been having problems with. I get some pretty fast download speeds when downloading a file from Safari or Firefox, anywhere between 150kb/s and 300kb/s. However, my internet browsing speed is at a crawl. It can take between 30 seconds and 1 minute to load Apple's homepage whether I'm using Safari or Firefox. Can someone help me out with this? Are there some settings I need to change? Thank you!
I was having the same problem as you. I recently (tonight) installed a new Extreme N and was noticing that this was happening.
Even Google's website was taking a while to load. What I did is changed the DNS servers from AT&T's to public ones. I'm using 4.2.2.1 & 4.2.2.2 and this seems to have corrected the problem. Browsing is back to normal speeds, but I'd be skeptic to call this a "fix", since it's been about 20 minutes since I made the chance, so I'm not sure if this will really fix it, but if you want to try it you've got nothing to lose.
Let me know if it helps! -
SMB Extremely Slow over VPN With Windows Server 2003
Hello everyone,
I finally convinced another person at my law firm to switch to a MacBook Pro. In preparation, I am attempting to fix any compatibility problems that would put off this new user. Unfortunately, our IT guy recently switched us to a Sonicwall SSL-VPN 200. I can connect to our server through the VPN client with no problems and I can mount our internal file server, but the connection is incredibly slow. My initial reaction was that it must be a problem with Windows Server 2003 and SMB, but I was previously able to connect to and operate on our VPN through our old Fortinet (ipsec) device with no problems. Simply put, directory switching, file moving, etc. are all now incredibly slow over the VPN. Help!Full support for SMB signing did not appear until Samba 3.0.2 released in 2004. Mac OS X 10.5 (Leopard) supports SMB signing. Previous versions require either disabling SMB signing server-side, using a third party SMB client, using the command-line smbclient program, or updating samba yourself.
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File Fransfers/Copies Over VPN Too Slow
What is the best approach to performing file transfers/copies from site-to-site over a VPN.
Bare transfers/copies proceed slowly over the vpn.
Should I set up a PC at each site/location as an
FTP server ? And if so, any good FTP shareware/free
ware/cheap software out there ?
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Thank-you for the assistance.I would check downloaddotcom for the software you are wanting, but with the issue of slow transfers over VPN you might want to look at your MTU settings on your routers. Also, I don't know what kind of routers you are using but the VPN accelerator cards make a huge difference. I had the same problem with a site to site VPN connection using GRE and loadsharing with OSPF (four T1's and 6 routers total to make it work) and working with the MTU and installing the VPN accelerator cards fixed my slow response and throughput.
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Very slow Windows domain login over IPSec VPN
Hi
I'm experiencing very slow Windows domain logins over an IPSec VPN connection. The AD is in Site 1, some users are in Site 2. Two Cisco ASA firewalls connect both sites by an IPSec VPN over the Internet.
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Regards
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Also take a look at the below article for MTU Issues
http://www.cisco.com/en/US/customer/tech/tk827/tk369/technologies_white_paper09186a00800d6979.shtml
Thanks,
Naman -
File browsing incredibly slow in shared folders
I posted about this yesterday, but I have a little more information. Ever since upgrading to Mavericks, my Mac is *fantastically* slow browsing local folders which are shared. This is paricularly true for embedded browsing, like from Facebook or MS Office. For example, my Pictures folder is shared, and if I go to insert a photo from a file in PowerPoint, it takes a full *45 seconds* for finder window to open. Once it's open, it takes roughly 10 seconds to navigate from from one directory to another. It's really madenning. Once I get out of the shared folder, everything is lightning fast again.
I've temporarily solved the problem by turning off sharing on the Pictures folder, but I like to access it from my other computer, so I'd like to fix the problem. This all worked fine before I upgraded (from 10.6).
Any advice would be appreciated. Thanks!
An ETRE dump of the system follows:
Hardware Information:
iMac (27-inch, Mid 2011)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4 cores
12 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - OS X 10.9.0
AirPlay: Version: 1.9 - OS X 10.9.0
AppleAVBAudio: Version: 2.0.0 - OS X 10.9.0
iSightAudio: Version: 7.7.3 - OS X 10.9.0
Startup Items:
ciscod: Path: /System/Library/StartupItems/ciscod
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 21:52:3
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (596.45 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5690H
USB Information:
Hitachi GST Touro Desk Pro
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Seagate Expansion Desk 3 TB
Media Library (disk1s1) /Volumes/Media Library: 3 TB (2.57 TB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.cisco.kext.acsock (1.1.0 - OS X 10.6.10)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.barebones.authd.plist
[loaded] com.cisco.anyconnect.vpnagentd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.sony.WirelessAutoImportLauncher.agent.plist
[not loaded] com.support.com.peruser.Nexusd.plist
[failed] com.support.com.peruser.Nexussrvd.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.spotify.webhelper.plist
User Login Items:
Canon IJ Network Scanner Selector2
Canon IJ Network Scan Utility
iTunesHelper
iTunes
Mail
Google Drive
Dropbox
Spotify
3rd Party Preference Panes:
Flash Player
TeXDistPrefPane
Internet Plug-ins::
JavaAppletPlugin: Version: 14.8.0 - OS X 10.9.0 Outdated! Update
FlashPlayer-10.6: Version: 11.9.900.152 - OS X 10.6.10
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 11.9.900.152 - OS X 10.6.10
Default Browser: Version: 537 - OS X 10.9.0
SharePointBrowserPlugin: Version: 14.3.9 - OS X 10.6.10
RealPlayer Plugin: Version: (null)
Silverlight: Version: 5.1.20513.0 - OS X 10.6.10
VLC Plugin: Version: 1.0.5
iPhotoPhotocast: Version: 7.0 - OS X 10.7.2
User Internet Plug-ins::
WebEx64: Version: 1.0 - OS X 10.7.4
Picasa: Version: 1.0
WebEx: Version: 1.0
Bad Fonts:
None
Problem applications:
Accessibility Inspector: Version: 3.0 - OS X 10.0.2
Agent duplicates:
Version: 1.6.0 (1737) at /Users/Shared/Battle.net/Agent/Agent.1737/Agent.app
Version: 1.6.0 (1737) at /Users/Shared/Battle.net/Agent/Agent.app
Version: 1.4.0 (1544) at /Users/Shared/Battle.net/Agent/Agent.1544/Agent.app
Version: 1.0.0 (954) at /Users/Shared/Battle.net/Agent/Agent.954/Agent.app
Version: 1.0.0 (524) at /Users/Shared/Battle.net/Agent/Agent.524/Agent.app
Blizzard Launcher duplicates:
Version: 0.5.1.1949 at /Users/Shared/Battle.net/Client/Blizzard Launcher.1949/Blizzard Launcher.app
Version: 1.0.0 (1158) at /Users/Shared/Battle.net/Client/Blizzard Launcher.app
Version: 0.5.1.1575 at /Users/Shared/Battle.net/Client/Blizzard Launcher.1575/Blizzard Launcher.app
Version: 0.5.1.888 at /Users/Shared/Battle.net/Client/Blizzard Launcher.888/Blizzard Launcher.app
Canon IJ Printer Utility duplicates:
Version: 10.72.3 - OS X 10.6.10 at /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app
Version: 7.27.3 at /Library/Printers/Canon/BJPrinter/Utilities/BJPrinterUtility2.app
Clipboard Viewer: Version: 2.0 - OS X 10.0.2
Contacts duplicates:
Version: at /Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator5.0 .sdk/Applications/Contacts~ipad.app
Version: 8.0 - OS X 10.9.0 at /Applications/Contacts.app
Core Image Fun House: Version: 2.1.43 - OS X 10.0.2
CrashReporterPrefs: Version: 10.6.3 - OS X 10.0.2
Dashcode: Version: 3.0.2 - OS X 10.0.2
FileMerge: Version: 2.5 - OS X 10.0.2
Game Center duplicates:
Version: at /Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator5.0 .sdk/Applications/Game Center~ipad.app
Version: 1.1 - OS X 10.9.0 at /Applications/Game Center.app
Icon Composer: Version: 2.1.1 - OS X 10.0.2
Instruments: Version: 4.2 - OS X 10.0.2
OpenGL ES Performance Detective: Version: 1.1 - OS X 10.0.2
OpenGL Profiler: Version: 4.4 - OS X 10.0.2
OpenGL Shader Builder: Version: 2.1 - OS X 10.0.2
Pixie: Version: 2.5 - OS X 10.0.2
Quartz Composer: Version: 4.0 - OS X 10.0.2
Quartz Composer Visualizer: Version: 1.2 - OS X 10.0.2
Quartz Debug: Version: 4.1 - OS X 10.0.0
Spin Control: Version: 0.9.1 - OS X 10.0.2
Syncrospector: Version: 5.2 - OS X 10.0.2
USB Prober: Version: 4.0.0 - OS X 10.0.0
Xcode: Version: 4.2 - OS X 10.0.2
Xcode SSH Authentication Agent: Version: 4.2 - OS X 10.0.2
asannotation2 duplicates:
Version: 1206.25.2804.0 - OS X 10.7.4 at /Users/prebys/Library/Application Support/WebEx Folder/1324/asannotation2.app
Version: 7.19.11.0 at /Users/prebys/Library/Application Support/WebEx Folder/924/asannotation2.app
iSync Plug-in Maker: Version: 3.1 - OS X 10.0.2
wow-4.2.1 duplicates:
Version: 4.2.0.4871 at /Applications/World of Warcraft/Temp/wow-4.2.1.2756-enUS-tools-patch.app
Version: 2.2.1 at /Applications/World of Warcraft/Temp/wow-4.2.1.2756-enUS-tools-downloader.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 402.89 GB
Media Library: Disk size: 3 TB Disk used: 431.99 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2 TB
Total number of backups: 63
Oldest backup: 2012-12-05 14:09:19 +0000
Last backup: 2013-11-29 02:14:42 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 834.88 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
1% Google Chrome
1% Spotify
1% EtreCheck
0% Microsoft PowerPoint
Top Processes by Memory:
172 MB iTunes
160 MB Spotify
135 MB softwareupdated
135 MB mds_stores
135 MB Mail
Virtual Memory Statistics:
6.97 GB Free RAM
3.16 GB Active RAM
568 MB Inactive RAM
1.31 GB Wired RAM
984 MB Page-ins
0 B Page-outsFigured it out (or at least found a fix). The folder was marked as shared, but somehow filesharing had gotten turned off during the upgrade. I reenabled filesharing, set the folder back to shared, and everything works perfectly again.
-
Dreamweaver CS5 - extremely slow performance over VPN
I work for a company in Ohio but live in Virginia, and I have to use VPN to access our company's network drives. I am running Dreamweaver CS5 on Windows 7, 2GB of RAM, reasonably fast residential internet connection. Dreamweaver is so slow over VPN! It takes forever to cache a site, to open, save or close a file, or even just to refresh the document if I leave the window and then come back to it later. Sometimes it's upwards of 3 to 5 minutes (or more!) of the program hanging while I wait for it to wake up.
I realize that some of this is affected by the connection speed at the office in Ohio, but is there anything I can do to make DW run faster over VPN? Copying the files locally is not really an option because a) it would take too long to copy the sites we work on to my computer, b) I don't want to mess with multiple copies of files and c) I'm not savvy enough to run a .NET site locally on my computer.b) I don't want to mess with multiple copies of files and c) I'm not savvy enough to run a .NET site locally on my computer.
Not really sure about these points. Personally if I were in your situation I would have a copy of the files locally for editing and then set up a testing server in DW that connects to the VPN for testing and then one remote one to push to the live server. And are you using subversion with multiple copies of files? Is that what you are trying to say? Are there other developers besides yourself?
And 2GB of ram is not a lot on a Windows 7 machine. Windows 7 requires 1GB (32-bit) or 2GB (64-bit) out of the box and that's not including your VPN program, Outlook, Anti-Virus, Firewall and any other software you have. With the price of memory right now and I would personally recommend asking the company to double the memory up to 4GB for smoother DW operation. I don't believe that will help the internet connection, but it will make editing in DW a little bit easier. -
Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow
Hardware Information:
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: up 0:2:53:43
Disk Information:
WDC WD1001FALS-40Y6A0 disk0 : (931,51 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 931,19 GB (894,98 GB free)
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.suhelperd.plist
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.zeobit.MacKeeper.AntiVirus.plist
Launch Agents:
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
iTunesHelper
BlackBerry Desktop Software
Bluetooth File Exchange
Garmin ANT Agent
Dropbox
3rd Party Preference Panes:
Flash Player
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
GarminGpsControl.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
Top Processes by Memory: -
Slow browsing, timeouts and pages failing to load
Hi,
Over the last few days we've been having browsing issues on multiple devices where pages are taking forever to load if at all. We're sometimes having to refresh the browser 3 or 4 times to get a page to load correctly.
Sites like speedtest, once I've got it to load show low ping speeds and the Upload / Download speeds are what I would expect on our line. I've rebooted the router and modem but this hasn't resolved the problem.
Please advise.
Regards
Neil.Hi i would just like to add to this as i have been having the exact same issues in the last around 5 days, if i look at my speeds on speedtest they are as good as they usually are but problems with not loading pages instantly disconnections from certain services but not others for as little as 5 seconds and general slow browsing has started to become incredibly annoying especially when it seems to come out of nowhere.
-
Early 2011 MacBook Pro incredibly slow after installing Mavericks
I'm really hoping someone can help me out. As per the subject line, I installed Mavericks on day one (and learned my lesson!).
Since installing Mavericks my MacBook Pro runs incredibly slow. If I open the Mail App and Safari - it almost grinds to a halt. I have the "Memory Clean" App which I now have to run constantly (it appears to help a little) and I try to only launch one app at a time where possible, but it's not really pratical.
As an aside, my MacBook ran really well with Mountain Lion, so there's little doubt to my mind that Mavericks is the culprit.
I'd be eternally grateful for any help & advice :-)
I spotted other people advise running EtreCheck, here are my results:
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:54
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (33.32 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9)
net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8)
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.bourgeoisbits.cloak.cloakd.plist 3rd-Party support link
[loaded] com.bourgeoisbits.cloak.cloakproxyd.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
Launch Agents:
[loaded] com.amazon.sendtokindle.launcher.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
User Login Items:
Boom
PopClip
Caffeine
Fantastical
AppTrap
Dropbox
Alfred 2
Cloak
ScreenFlowHelper
Google Chrome
Internet Plug-ins:
o1dbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.1.4 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 3.18.3.12840 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.28 - SDK 10.5 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
EMusic: Version: EMusic 1.0.0 3rd-Party support link
3rd Party Preference Panes:
AppTrap 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Hazel 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Applications/iWork '09
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Attachment Tamer Helper: Version: 3.1.2 - SDK 10.5 3rd-Party support link
/Users/derricksutton/Library/Mail/Bundles (Disabled)/Attachment Tamer.mailbundle/Contents/Resources/Attachment Tamer Helper.app
Nisus Thesaurus: Version: 1.1 - SDK 10.4 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 266.26 GB
Destinations:
Seagate Expansion Drive [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 10
Oldest backup: 2013-09-21 16:05:10 +0000
Last backup: 2013-12-31 20:05:10 +0000
Size of backup disk: Too small
Backup size 465.44 GB < (Disk used 266.26 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
28% WindowServer
5% Google Chrome
2% Dock
1% Fantastical
1% hidd
Top Processes by Memory:
135 MB Google Chrome Helper
98 MB mds_stores
90 MB Finder
86 MB Google Chrome
61 MB EtreCheck
Virtual Memory Information:
612 MB Free RAM
1.47 GB Active RAM
601 MB Inactive RAM
1.04 GB Wired RAM
523 MB Page-ins
2 MB Page-outsCleanMyMac is probably your problem.
CleanMyMac is crapware.
Crapware is anything that purports to "optimize", "clean", "accelerate", "monitor", or "protect" your Mac. These apps are unnecessary, poorly written, overpriced (if they were free, they'd still be overpriced), and harmful. The people who sell this stuff know this, but they keep selling it because people keep buying it. They can damage your OS and be difficult to uninstall.
I would try to uninstall it, but if that fails, you may have to erase your HD and do a clean install. -
My iMac is running incredibly slow
Hello:
My iMac has been dragging lately and I'm wondering what is the best way to correct the issue. After searching the forums, I saw that running EtreCheck could assist in the experts' pinpointing issues. I've done so and included the Summary below:
Problem description:
My iMac is running incredibly slow. Trying to diagnose the root cause so we can fix it.
EtreCheck version: 2.1.8 (121)
Report generated March 18, 2015 at 7:55:14 AM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Time since boot: 4 days 12:46:44
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (49.58 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
/System/Library/Extensions
[loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Click for support]
[not loaded] com.ScreamingBee.driver.SBVirtualMic (1.0.4 - SDK 10.8) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.findmymac.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.AdobeCreativeCloud.plist [Click for support]
[failed] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.autodesk.adlm.plist [Click for support]
[running] com.autodesk.backburner_manager.plist [Click for support]
[running] com.autodesk.backburner_server.plist [Click for support]
[loaded] com.autodesk.backburner_start.plist [Click for support]
[running] com.autodesk.dl_mpd.plist [Click for support]
[running] com.autodesk.sw_bwmgr.plist [Click for support]
[running] com.autodesk.sw_dbd.plist [Click for support]
[running] com.autodesk.sw_ifffs.plist [Click for support]
[running] com.autodesk.sw_probed.plist [Click for support]
[running] com.autodesk.sw_server.plist [Click for support]
[loaded] com.autodesk.sw_start.plist [Click for support]
[running] com.autodesk.wiretapgateway.plist [Click for support]
[loaded] com.autodesk.wiretapgateway_start.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
NETGEARGenie Application (/Applications/NETGEARGenie.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
GameFacePlugin: Version: GameFacePlugin 1.8.0.1 - SDK 10.5 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
DivX Plus Web Player: Version: 2.3 - SDK 10.5 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.5.3f3 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 [Click for support]
ATTConnectEventEntry: Version: 10.7.111 - SDK 10.9
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
Add To Amazon Wish List
iMedia Converter Deluxe
DivX Plus Web Player HTML5 <video>
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% discoveryd
3% WindowServer
3% Activity Monitor
2% ReportCrash
2% RimAlbumArtDaemon
Top Processes by Memory: ℹ️
206 MB Finder
155 MB MacKeeper
86 MB Safari
69 MB com.apple.iTunesLibraryService
64 MB mds_stores
Virtual Memory Information: ℹ️
54 MB Free RAM
939 MB Active RAM
784 MB Inactive RAM
1.09 GB Wired RAM
71.74 GB Page-ins
2.56 GB Page-outs
Diagnostics Information: ℹ️
Mar 18, 2015, 07:55:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75510_[redacted].crash
Mar 18, 2015, 07:54:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75430_[redacted].crash
Mar 18, 2015, 07:53:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75346_[redacted].crash
Mar 18, 2015, 07:52:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75209_[redacted].crash
Mar 18, 2015, 07:50:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75017_[redacted].crash
Mar 18, 2015, 07:49:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74918_[redacted].crash
Mar 18, 2015, 07:48:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74824_[redacted].crash
Mar 18, 2015, 07:47:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74731_[redacted].crash
Mar 18, 2015, 07:46:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74652_[redacted].crash
Mar 18, 2015, 07:46:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74620_[redacted].crash
Mar 18, 2015, 07:45:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74559_[redacted].crash
Mar 18, 2015, 07:45:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74549_[redacted].crash
Mar 18, 2015, 07:45:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74539_[redacted].crash
Mar 18, 2015, 07:45:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74529_[redacted].crash
Mar 18, 2015, 07:45:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74517_[redacted].crash
Mar 18, 2015, 07:45:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74505_[redacted].crash
Mar 18, 2015, 07:44:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74455_[redacted].crash
Mar 18, 2015, 07:44:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74435_[redacted].crash
Mar 18, 2015, 07:44:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74421_[redacted].crash
Mar 18, 2015, 07:44:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74406_[redacted].crash
Mar 18, 2015, 07:27:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72704_[redacted].crash
Mar 18, 2015, 07:26:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72653_[redacted].crash
Mar 18, 2015, 07:26:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72644_[redacted].crash
Mar 18, 2015, 07:26:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72633_[redacted].crash
Mar 18, 2015, 07:26:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72616_[redacted].crash
Mar 18, 2015, 07:25:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72546_[redacted].crash
Mar 18, 2015, 07:25:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72521_[redacted].crash
Mar 18, 2015, 07:24:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72454_[redacted].crash
Mar 18, 2015, 07:24:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72434_[redacted].crash
Mar 18, 2015, 07:24:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72419_[redacted].crash
Mar 18, 2015, 07:24:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72408_[redacted].crash
Mar 18, 2015, 07:23:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72356_[redacted].crash
Mar 18, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72346_[redacted].crash
Mar 18, 2015, 07:23:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72337_[redacted].crash
Mar 18, 2015, 07:23:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72325_[redacted].crash
Mar 18, 2015, 07:23:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72315_[redacted].crash
Mar 18, 2015, 07:23:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72305_[redacted].crash
Mar 18, 2015, 07:22:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72256_[redacted].crash
Mar 17, 2015, 11:51:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15156_[redacted].crash
Mar 17, 2015, 11:51:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15141_[redacted].crash
Mar 17, 2015, 11:51:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15127_[redacted].crash
Mar 17, 2015, 11:51:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15116_[redacted].crash
Mar 17, 2015, 11:51:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15104_[redacted].crash
Mar 17, 2015, 11:50:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15053_[redacted].crash
Mar 17, 2015, 11:50:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15041_[redacted].crash
Mar 17, 2015, 11:50:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15027_[redacted].crash
Mar 17, 2015, 11:50:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15015_[redacted].crash
Mar 17, 2015, 11:49:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14958_[redacted].crash
Mar 17, 2015, 11:49:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14946_[redacted].crash
Mar 17, 2015, 11:49:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14925_[redacted].crash
Mar 17, 2015, 11:49:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14914_[redacted].crash
Mar 17, 2015, 11:49:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14903_[redacted].crash
Mar 17, 2015, 11:48:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14848_[redacted].crash
Mar 17, 2015, 11:48:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14831_[redacted].crash
Mar 17, 2015, 11:48:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14817_[redacted].crash
Mar 17, 2015, 11:48:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14803_[redacted].crash
Mar 17, 2015, 11:47:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14752_[redacted].crash
Mar 16, 2015, 01:07:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30734_[redacted].crash
Mar 16, 2015, 01:07:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30719_[redacted].crash
Mar 16, 2015, 01:07:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30709_[redacted].crash
Mar 16, 2015, 01:06:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30657_[redacted].crash
Mar 16, 2015, 01:06:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30647_[redacted].crash
Mar 16, 2015, 01:06:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30636_[redacted].crash
Mar 16, 2015, 01:06:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30625_[redacted].crash
Mar 16, 2015, 01:06:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30614_[redacted].crash
Mar 16, 2015, 01:06:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30602_[redacted].crash
Mar 16, 2015, 01:05:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30552_[redacted].crash
Mar 16, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30542_[redacted].crash
Mar 16, 2015, 01:05:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30531_[redacted].crash
Mar 16, 2015, 01:05:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30521_[redacted].crash
Mar 16, 2015, 01:05:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30511_[redacted].crash
Mar 16, 2015, 01:04:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30458_[redacted].crash
Mar 16, 2015, 01:04:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30448_[redacted].crash
Mar 16, 2015, 01:04:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30437_[redacted].crash
Mar 16, 2015, 09:33:24 AM /Library/Logs/DiagnosticReports/discoveryd_2015-03-16-093324_[redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
V31.5 no longer works with IMAP over VPN - v31.4 is OK
I have been using TB for several years with IMAP accounts accessed over VPN. This was working fine until I upgraded to v31.5. After this upgrade, TB would leave rotating circle symbol indefinitely (more than 15 minutes, no timeout message or error message). This was only happening with my IMAP account subscriptions over VPN - POP accounts were still working perfectly. With the VPN IMAP accounts the message preview did not update (no new messages, old messages no longer on the IMAP server still showing on preview pane). Had my IT guy spend over an hour checking everything at the VPN / IMAP host end and he was unable to find any problems - he advised the system showed what looked like a normal connection between my PC and the mail server.
I then tried deleting the IMAP account subscriptions from TB, shut down & restarted, then tried re-creating IMAP subscriptions - still no go. We tried a different e-mail client and it worked fine with the same IMAP accounts over the same VPN connection. Ended up uninstalling TB (v31.5) and installing v31.4 - all working fine again on v31.4.
I might add it has taken an amazing effort to find a way to report this problem - I've had to create an account just to send comment - a bit overboard for a non-programmer.
Even when I uninstalled v31.5 I was offered an option to report feedback - but it brought up a dead link in my browser.
Aside from this problem I am a very happy TB user and extend my sincerest gratitude to those who have made this fantastic product available to users around the world. Thank You.Maybe it is this bug: http://bugs.kde.org/show_bug.cgi?id=154969
The decisive effect is 'Improved window management' - if this effect is enabled kwin works normally.
Last edited by May-C (2008-02-13 01:16:48) -
Incredibly slow MacBook, Internal Hard Drive issues...
Good morning everybody! I'm apologize if this post is extremely wordy...
I am extremely baffled by a particular issue with a MacBook 2.0GHz C2D which belongs to a friend of mine. The warranty is expired.
_Brief history:_
Several months ago, this MacBook could not find a bootable volume. The drive would not mount when booting from an external FireWire hard drive. It would not mount when the MacBook was put in Target Disk Mode and connected to another Mac. When booting from an external USB hard drive or with my MacBook Pro connected to the MacBook via Target Disk Mode, the MacBook booted up quickly. I came to the conclusion that the internal hard drive must have failed and needed to be replaced. Ultimately, the data was not recoverable from this drive.
I then proceeded to swap out the defective Apple OEM Seagate hard drive with a known working Apple OEM Fujitsu hard drive. When booting from the Leopard Install DVD, the MacBook would boot incredibly slow, but would finally reach the Installer Language screen. When proceeding to install Leopard, the drive would take a very long time to have data written to it, and ultimately the install failed. I removed the new hard drive from the MacBook and placed it in an external USB enclosure, attached it to the MacBook and booted from the Leopard Install DVD. Leopard would install successfully. I removed the hard drive from the enclosure and reinstalled it the MacBook. When booting from the freshly installed OS, the MacBook would take a very long time to boot. The MacBook is extremely slow!!!
I checked the Activity Monitor to ensure CPU & System Memory Usage was not going crazy. All Processes where normal with adequate CPU & Memory headroom.
I took the MacBook apart thinking that the SATA Controller Cable might be loose. No, it was firmly in place. I reassembled the MacBook and booted it up again. Still incredibly slow!
Finally, after several reboot attempts, the MacBook would book up quickly and operation was perfect. I applied all updates and continued testing the MacBook with great success. Gave my friend his MacBook back and he was grateful.
_Now for the kicker..._
My friend brought me his MacBook a week ago complaining that the MacBook was operating extremely slow (much like when I was initially testing it before). I verified the MacBook was slow when I tried using it. I tried several reboots and then it would get stuck on the gray Apple with spinning gear.
I tried booting into Single User Mode, but it gets stuck on "Waiting for root device"
I put the MacBook in Target Disk Mode and connected it to my G5 2.0GHz Dual Core. The hard drive would mount quickly on the G5 and I used Disk Utility to create a Restore Image. The disk operation would perform normally and the image would be created successfully.
I then partitioned the MacBook's hard drive when connected to the G5, ejected and proceeded to attempt OS reinstall. No dice! The hard drive is not even detected by the Disk Utility on the Leopard Install DVD.
Finally after several reattempts, the hard drive is recognized, but is extremely slow when trying to reinstall...and again, ultimately install fails. Using Disk Utility from Leopard Install DVD, the hard drive fails to unmount when I try formatting.
I don't have Apple Hardware Test disc for the MacBook or Apple Service Diagnostics disc for this model. Running TechTool Pro shows hardware to be okay, disk controller onboard the Fujitsu drive is okay, but running SMART & Surface Scan takes a long, long time (which I'm certain will ultimately error out). Running Drive Genius takes a long, long time as well.
Conclusion:
I think the SATA Controller Cable is defective. I can't think of anything else that would cause disk errors or performance issues like this. Your input is truly appreciated!Even though no one responded to my post, I thought I'd share the resolution with the entire Apple community. I hope this information will be helpful to some of you with MacBooks or MacBook Pros that may be running painfully slow or may be exhibiting hard drive issues because your machine won't recognize the boot drive or fails to properly boot on a perfectly healthy S.M.A.R.T. verified hard drive. It just might be the hard drive connector/cable. Here it goes...
I visited my local Apple Retail Store and asked a "Genius" at the Genius Bar about this issue and told him my thoughts about a possible failed hard drive connector/cable. First, he didn't even know what a hard drive connector was! Then, he arrogantly stated that he never heard of such a thing and that these cables never fail. Finally, he blatantly dispelled this as a possibility.
On the contrary with my experience, I have had many failed PATA controller cables that required replacement when supporting the desktop PC's at work. I have personally owned and supported many Apple manufactured laptops and desktops and have never encountered this issue on a Mac...until this MacBook!
So, after looking at the Service Manual for the MacBook, I went over to my local Apple Authorized Service Provider and purchased the Hard Drive Connector Apple Part #922-7579. I replaced the original cable, reassembled and proceeded to boot the MacBook with the Leopard DVD installer. The Fujitsu drive was immediately recognized and was able to be formatted and Leopard installed without incident. The MacBook boots off the internal hard drive as normal again and works nice and fast again.
Thank you all for your time!
:D
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