Incredibly slow speeds

Hello
For the second day running I'm experiencing incredibly slow speeds on my option 3 broadband package.
My Homehub says my downstream is connected at 283kbps, and my upstream at 440kbps. Normally my downstream is 8000kpbs or so
I spent a very very long time on the phone to BT yesterday, who told me a variety of different things, but nothing that resolved it.
Can one of the mods have a look for me please?? I don't know how it'll ever get fixed otherwise!!
Best,
D

Thanks for your reply,
Here's the stats from the router:
Connection information
Line state
Connected
Connection time
0 days, 3:54:17
Downstream
283 Kbps
Upstream
440 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
35.4 dB / 30.2 dB
Line attenuation (Down/Up)
16.0 dB / 8.3 dB
Output power (Down/Up)
0.0 dBm / 11.8 dBm
It's been crawling along since yesterday morning...
I'm running off the North Paddington exchange
BT Speedtester says: Your configured download throughput speed for this service is 250 k
Download speedachieved during the test was - 117 Kbps
For your connection, the acceptable range of speedsis 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :282 Kbps(DOWN-STREAM), 440 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 7.69:24.79:67.52 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
There's something massively wrong here...
I'm pretty good with figuring out computer things. Of course, I've done all the usual, restarting the hub, swapping the microfilter etc.
Initially I thought I may have been capped, but the helpdesk told me this wasn't the case. My download rate is exactly 28kb/s, not a kilobyte over or under which would indicate some form of limiter applied...
I really need the net functioning correctly today and tomorrow, as I'm working from home... obviously BT's timing is perfect
Hopefully someone from BT will see this and take a look for me?
Best,
D

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Incredibly slow speeds to euro at night from usa

in daytime i get 3 megs/sec download speed to file hosting servers in euro like uploaded.net, rapidgator.net, mega.co, etc.
at night time i get a constant 50k/sec - its horrible
is verizon throttling? or is there something anyone can suggest to do to improve this speed at night?
here is my tracert at night to uploaded.net
i blocked the first 5 lines as to not give away my router or IP
6 15 ms 17 ms 14 ms 0.ae1.BR1.MIA19.ALTER.NET [152.63.87.162]
7 15 ms 17 ms 14 ms 204.255.168.14
8 13 ms 15 ms 14 ms ae-3.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.1
0]
9 40 ms 132 ms 44 ms ae-8.r21.asbnva02.us.bb.gin.ntt.net [129.250.2.9
10 46 ms 44 ms 42 ms ae-2.r04.asbnva02.us.bb.gin.ntt.net [129.250.4.2
7]
11 58 ms 56 ms 58 ms be-30.r04.asbnva02.us.ce.gin.ntt.net [165.254.19
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12 56 ms 53 ms 55 ms unknown.prolexic.com [209.200.144.35]
13 145 ms 144 ms 143 ms 209.200.172.118
14 141 ms 147 ms 142 ms 81.171.123.200
any help would be great!
thanks

Verizon isn't throttling. What you're likely hitting is congestion if it's happening towards the afternoon and evening hours.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Incredibly slow speeds, 0.19mbps download.

Here is my speedtest result.
I don't know what's wrong with it, however I know it's not any interference as I unplugged everything apart from my broadband and put it straight into the main socket.
I can't even use broadband when the phone is connected to the filter, and my broadband keeps going off.
Here is my event log if it makes any sense to you guys.
WIRELESS automatic channel selection done (channel = 10)
00:39:10   1 Sep
LOGIN User admin logged in on [HTTP] (from <myip>)
00:38:52   1 Sep
LOGIN User Basic logged in on [HTTP] (from <myip>)
00:14:19   1 Sep
SNTP Synchronised to server: <myip>
23:14:17  31 Aug
SNTP Synchronised to server: <myip>
23:14:17  31 Aug
SNTP Systemtime update: time setting 01:07:06 > new time setting: 23:14:17
01:04:04   1 Jan
SNTP Roundtrip exceeds limits
01:02:16   1 Jan
UPnP action 'AddPortMapping' from ip=<myip> (Success)
01:02:14   1 Jan
CONFIGURATION saved by TR69
01:02:08   1 Jan
UPnP action 'AddPortMapping' from ip=<myip> (Success)
01:01:50   1 Jan
UPnP action 'DeletePortMapping' from ip=<myip> (No such entry in array)
01:01:48   1 Jan
UPnP action 'DeletePortMapping' from ip=<myip> (No such entry in array)
01:01:37   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:37   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:37   1 Jan
usbmgr: buffer line: remove T
01:01:37   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:37   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:37   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:37   1 Jan
usbmgr: buffer line: remove T
01:01:36   1 Jan
LOGIN User Basic logged in on [HTTP] (from <myip>)
01:01:34   1 Jan
PPP link up (Internet) [<Myip>]
01:01:33   1 Jan
PPP CHAP Chap receive success : authentication ok
01:01:33   1 Jan
PPP CHAP Receive challenge (rhost = bras-red6.nt-b)<-- ?????
01:01:28   1 Jan
LOGIN User Basic logged in on [HTTP] (from <myip>)
01:01:28   1 Jan
xDSL linestate up (ITU-T G.992.3; downstream: 288 kbit/s, upstream: 443 kbit/s; output Power Down: 15.9 dBm, Up: 12.9 dBm; line Attenuation Down: 48.5 dB, Up: 30.7 dB; snr Margin Down: 14.7 dB, Up: 10.9 dB)
01:01:05   1 Jan
xDSL linestate down
01:00:56   1 Jan
DHCS server up
01:00:56   1 Jan
FIREWALL event (1 of 2): modified rules
01:00:56   1 Jan
FIREWALL event (1 of 1): deleted rules
01:00:49   1 Jan
FIREWALL level changed to Standard.
01:00:43   1 Jan
FIREWALL event (1 of 8): created rules
00:00:43   1 Jan
FIREWALL event (1 of 1): deleted rules
00:00:43   1 Jan
FIREWALL event (1 of 1): modified rules
00:00:43   1 Jan
FIREWALL event (1 of 1): created rules
00:00:31   1 Jan
WIRELESS interface turned on.
00:00:30   1 Jan
usbmgr: start 0.4.8
00:00:19   1 Jan
KERNEL Warm restart
23:07:05  31 Aug
xDSL linestate down
23:06:37  31 Aug
xDSL linestate down
23:06:22  31 Aug
xDSL linestate down
23:05:59  31 Aug
xDSL linestate down
23:05:35  31 Aug
xDSL linestate down
23:05:12  31 Aug
xDSL linestate down
23:04:50  31 Aug
xDSL linestate down
23:04:22  31 Aug
xDSL linestate down
23:04:07  31 Aug
xDSL linestate down
23:03:39  31 Aug
xDSL linestate down
23:03:24  31 Aug
xDSL linestate down
23:03:02  31 Aug
xDSL linestate down
23:02:34  31 Aug
xDSL linestate down
23:02:27  31 Aug
PPP link down (Internet) [<myip>]
23:02:15  31 Aug
xDSL linestate down
23:02:01  31 Aug
xDSL linestate down
23:01:50  31 Aug
LOGIN User Basic logged in on [HTTP] (from <myip>)
23:01:38  31 Aug
FIREWALL event (1 of 2): created rules
23:01:38  31 Aug
FIREWALL event (1 of 1): deleted rules
23:01:38  31 Aug
xDSL linestate down
23:01:22  31 Aug
UPnP action 'AddPortMapping' from ip=<myip> (Success)
23:01:18  31 Aug
UPnP action 'AddPortMapping' from ip=<myip> (Success)
23:01:18  31 Aug
FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 92.98.202.232 Dst ip: <myip> Type: Destination Unreachable Code: Host Unreacheable
23:01:16  31 Aug
UPnP action 'DeletePortMapping' from ip=<myip> (No such entry in array)
23:01:15  31 Aug
UPnP action 'DeletePortMapping' from ip=<myip> (No such entry in array)
23:00:27  31 Aug
SNTP Synchronised to server: 213.123.20.170
23:00:27  31 Aug
SNTP Systemtime update: time setting 01:04:02 > new time setting: 23:00:27
01:03:23   1 Jan
FIREWALL event (1 of 6): deleted rules
01:03:23   1 Jan
PPP link up (Internet) [86.140.168.146]
01:03:23   1 Jan
PPP CHAP Chap receive success : authentication ok
01:03:23   1 Jan
PPP CHAP Receive challenge (rhost = bras-red6.nt-b)
01:03:12   1 Jan
FIREWALL event (1 of 12): modified rules
01:03:12   1 Jan
FIREWALL event (1 of 42): created rules
01:03:12   1 Jan
xDSL linestate up (ITU-T G.992.3; downstream: 288 kbit/s, upstream: 443 kbit/s; output Power Down: 17.0 dBm, Up: 13.2 dBm; line Attenuation Down: 47.0 dB, Up: 27.8 dB; snr Margin Down: 17.8 dB, Up: 13.4 dB)
01:02:59   1 Jan
LOGIN User Basic logged in on [HTTP] (from <myip>)
01:02:49   1 Jan
xDSL linestate down
01:02:49   1 Jan
LOGIN User Basic logged in on [HTTP] (from <myip>)
01:02:29   1 Jan
LOGIN User Basic logged in on [HTTP] (from <myip>)
01:01:59   1 Jan
LOGIN User Basic logged in on [HTTP] (from <myip>)
01:01:39   1 Jan
xDSL linestate down
01:01:30   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:30   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:30   1 Jan
usbmgr: buffer line: remove T
01:01:30   1 Jan
usbmgr: USB device isn't matched the configuration
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/module
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/09/module
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/module
01:01:30   1 Jan
usbmgr: try /etc/usbmgr/class/09/00/00/module
01:01:30   1 Jan
usbmgr: class:0x9 subclass:0x0 protocol:0x0
01:01:30   1 Jan
usbmgr: buffer line: remove T
01:01:25   1 Jan
LOGIN User Basic logged in on [HTTP] (from <myip>)
01:01:22   1 Jan
xDSL linestate down
Just wondering if you could give me a bit help? my speed has been like that for the past 3 days, and it's been taking 2-3 minutes to load google.
My mother isn't going to pay money for something that equates to speeds less than dial-up.
Thanks,
NPCore.

Hi Keith.
I've just found them and here they are:
Line state
Connected
Connection time
0 days, 0:02:37
Downstream
192 Kbps
Upstream
443 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.3
Latency type
Interleaved
Noise margin (Down/Up)
4.9 dB / 13.9 dB
Line attenuation (Down/Up)
48.5 dB / 29.2 dB
Output power (Down/Up)
0.0 dBm / 13.1 dBm
As you can see, it's a pretty rubbish line at my end.

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DSL Connection
Link Information
Uptime:
0 days, 2:22:31
Modulation:
G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]:
888 / 4,891
Data Transferred (Sent/Received) [MB/MB]:
1.98 / 23.60
Output Power (Up/Down) [dBm]:
12.5 / 19.0
Line Attenuation (Up/Down) [dB]:
28.0 / 52.0
SN Margin (Up/Down) [dB]:
6.5 / 6.0
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
1 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
30 / 0
FEC Errors (Up/Down):
1,077,323 / 0
CRC Errors (Up/Down):
35,999 / 43
HEC Errors (Up/Down):
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Incredibly Slow broadband Speed

Hi, I'm servering from a Incredibly Slow broadband Speed and can't nail the reason why.
The broadband for my street was down for a whole weekend although box said connection was ok - helpline was no help - just said try again tomorrow. Now we have internet but the speed is very very slow - speed test results are :
Download = 53 kps
acceptable range = 100-250 kps
DSL Connection Rate 486 Kps (Down-Stream), 712 kps(Up-Stream)
IP Profile for line = 135 kps
Upload = 541 Kps
Addition Hub Info:
Noise Margin (Down/Up) = 8.5 dB / 6.7 dB
Line Attenuation (Down/Up) = 63.8 dB / 35.8 dB
Output power (Down/Up) = 1.3 dBm / 1.1dBm
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Best regards

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Incredibly slow internet, Connection drops.

Well.. Posting here is pretty much a last resort..
Background on what has happened:
What i class as "acceptable" connection speeds for my phone line 4 - 6 mb.. This is the speeds i would achieve before i ran into any problems. 4mb through the day.. Sometimes ( not very often) 6mb early hours in the morning.
Mid January 2014 - Broadband starts going incredibly slow.
I'm talking 0.1mb connection speeds.
So, i contact BT over the phone... Do all the tests and checks they tell you to do, problem persists, so i get elevated to a level 2 adviser. I get a call back from adviser, he does some magic with the exchange and my broadband speeds up.
Speed achieved 2.5mb
not quite the speed i used to achieve but certainly bare-able...
February / March
Exactly same as above, Internet slows down to a crawl, i contact BT, get elevated and it gets "fixed"
Speed still sitting at around 2.5mb.
May
Parents inform me that the Internet is slow again and constantly disconnecting
(They aren't very tech savy hence why i have been dealing with the problems)
I start monitoring the connection allot closer, and notice that the connection is dropping quite allot in the evening.. I work evenings hence why i have never noticed this fact.
After doing some research and diagnostics i notice the phone line is "Noisy". So i start monitoring this too. I find that this isn't always the case.. Some times its quiet other times you can bairly hear people on the phone for the noise (imagine someone crunching up a bag of crisps next to your ear, that's what its like)
I Contact BT, quite frustrated that iv had the same problem 3 times now.. Tell them about the noise on the line, and an engineer is sent out.
Engineer does all his tests in the house, "No problems" (The line was conveniently quiet while he was doing tests).. Just before he leaves i do a line test, and it perks up with some static, i let him listen.. He does his tests all over again, "no faults on the line"
The Engineer then informs me, that in mid January when some work on a sewage pipe was being done right next to my telephone exchange, a line was cut.. I somehow dint think, for one second this is a co-incidence. From all my own tests and diagnostics this was the only explanation i had for the problems.
He leaves, i contact BT again.. Get elevated to a level 2 adviser AGAIN.. he "fixes" it..
Speed goes back up to 2.5mb
About a week later this Problem happens AGAIN.. So i contact BT - And while I'm on the phone, the line is incredibly noisy and i say to the person on the other end that it is, so i get thrown across to a different department, who insist on sending an engineer out.
Engineer comes out, does all the same tests that the first engineer did, line is quiet while he is here, i explain EVERYTHING to him.. He doesn't really have much of an explanation, tells me that the damaged wire from the sewage work was "fixed" And that 2mb is a good speed for how far i am from my exchange (maybe so, its still not the 4 - 6 i used to get though)....He decides to shimmy up the telegraph pole outside my house fiddles around up there and a couple of other things...
After calling BT again, and getting elevated to a level 2 adviser (again) my Internet is "fixed"
Speed Fluctuating between 2.5 and 3mb now.
And here we are now.......Guess what? Internet is slow again...
Iv noticed someone with a similar problem in another post, so.. Before you ask:
Yes iv done all the tests, taken all phones out, tried a different micro filter, disconnected all other devices.
My main socket doesn't have a test socket in it, so don't ask me to plug into it.
ADSL Line Status
Connection information
Line state: Connected
Connection time: 0 day, 00:01:04
Downstream: 3,584 Kbps
Upstream: 448 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 14.7 dB / 21.0 dB
Line attenuation (Down/Up): 40.0 dB / 22.5 dB
Output power (Down/Up): 19.4 dBm / 12.3 dBm
FEC Events (Down/Up): 95 / 0
CRC Events (Down/Up): 0 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 0 / 0
Error Seconds (Local/Remote):
0 / 0
Event Log - (**Only showing wan don't think you need to see all the DCHP lease's etc**)
This page summarises all the recent events that have been recorded on your BT Home Hub. You can filter the events to show items related to a specific category.
Category
WAN
Recorded Events
Time & Date Message
00:03:55,10 Jun. WAN Auto-sensing detected port DSL
00:03:55,10 Jun. WAN Auto-sensing last connection port: DSL
00:03:53,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
00:03:53,10 Jun. PPP IPCP Receive Configuration ACK
00:03:53,10 Jun. PPP IPCP Send Configuration Request
00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
00:03:53,10 Jun. PPP IPCP Receive Configuration NAK
00:03:53,10 Jun. PPP IPCP Send Configuration Request
00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
00:03:53,10 Jun. PPP IPCP Send Configuration ACK
00:03:53,10 Jun. PPP IPCP Receive Configuration Request
00:03:53,10 Jun. PPP IPCP Send Configuration Request
00:03:53,10 Jun. PPP CHAP receive success: authentication ok
00:03:53,10 Jun. PPP CHAP Receive Challenge
00:03:53,10 Jun. PPP LCP Receive Configuration ACK
00:03:53,10 Jun. PPP LCP Send Configuration Request
00:03:53,10 Jun. PPP LCP Receive Configuration Reject
00:03:53,10 Jun. PPP LCP Receive Configuration NAK
00:03:53,10 Jun. PPP LCP Send Configuration Request
00:03:52,10 Jun. PPP LCP Send Configuration ACK
00:03:52,10 Jun. PPP LCP Receive Configuration Request
00:03:50,10 Jun. PPP LCP Send Configuration ACK
00:03:50,10 Jun. PPP LCP Receive Configuration Request
00:03:50,10 Jun. PPP LCP Send Configuration Request
00:03:47,10 Jun. PPP LCP Receive Termination ACK
00:03:47,10 Jun. PPP LCP Send Configuration Request
00:03:44,10 Jun. QoS Rate cap set to 0.4Mbs
00:03:44,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
00:03:43,10 Jun. DSL Link Up: Down Rate=3584Kbps, Up Rate=448Kbps; SNR Margin Down=15.1dB, Up=21.0dB;
00:03:34,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
00:03:32,10 Jun. PPP LCP Send Termination Request
00:03:31,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
00:03:31,10 Jun. DSL Link Down:the duration is 38211 seconds [1 : LosDetector]
13:27:14,09 Jun. WAN Auto-sensing detected port DSL
13:27:14,09 Jun. WAN Auto-sensing last connection port: DSL
13:27:12,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
13:27:12,09 Jun. PPP IPCP Receive Configuration ACK
13:27:12,09 Jun. PPP IPCP Send Configuration Request
13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
13:27:12,09 Jun. PPP IPCP Receive Configuration NAK
13:27:12,09 Jun. PPP IPCP Send Configuration Request
13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
13:27:12,09 Jun. PPP IPCP Send Configuration ACK
13:27:12,09 Jun. PPP IPCP Receive Configuration Request
13:27:12,09 Jun. PPP IPCP Send Configuration Request
13:27:12,09 Jun. PPP CHAP receive success: authentication ok
13:27:12,09 Jun. PPP CHAP Receive Challenge
13:27:12,09 Jun. PPP LCP Receive Configuration ACK
13:27:12,09 Jun. PPP LCP Send Configuration Request
13:27:12,09 Jun. PPP LCP Receive Configuration Reject
13:27:12,09 Jun. PPP LCP Receive Configuration NAK
13:27:12,09 Jun. PPP LCP Send Configuration Request
13:27:11,09 Jun. PPP LCP Send Configuration ACK
13:27:11,09 Jun. PPP LCP Receive Configuration Request
13:27:09,09 Jun. PPP LCP Send Configuration ACK
13:27:09,09 Jun. PPP LCP Receive Configuration Request
13:27:09,09 Jun. PPP LCP Send Configuration Request
13:27:06,09 Jun. PPP LCP Send Configuration Request
13:27:03,09 Jun. PPP LCP Send Configuration Request
13:27:00,09 Jun. PPP LCP Send Configuration Request
13:26:57,09 Jun. PPP LCP Send Configuration Request
13:26:54,09 Jun. PPP LCP Send Configuration Request
13:26:51,09 Jun. PPP LCP Send Configuration Request
13:26:48,09 Jun. PPP LCP Send Configuration Request
13:26:45,09 Jun. PPP LCP Receive Termination ACK
13:26:45,09 Jun. PPP LCP Send Configuration Request
13:26:43,09 Jun. QoS Rate cap set to 0.3Mbs
13:26:42,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
13:26:41,09 Jun. DSL Link Up: Down Rate=1536Kbps, Up Rate=288Kbps; SNR Margin Down=15.0dB, Up=6.0dB;
13:26:32,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
13:26:31,09 Jun. PPP LCP Send Termination Request
13:26:29,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
13:26:29,09 Jun. DSL Link Down:the duration is 830 seconds [1 : LosDetector]
13:12:48,09 Jun. WAN Auto-sensing detected port DSL
13:12:48,09 Jun. WAN Auto-sensing last connection port: DSL
13:12:46,09 Jun. PPP IPCP Receive Configuration ACK
13:12:46,09 Jun. PPP IPCP Send Configuration Request
13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
13:12:46,09 Jun. PPP IPCP Receive Configuration NAK
13:12:46,09 Jun. PPP IPCP Send Configuration Request
13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
13:12:46,09 Jun. PPP IPCP Send Configuration ACK
13:12:46,09 Jun. PPP IPCP Receive Configuration Request
13:12:46,09 Jun. PPP IPCP Send Configuration Request
13:12:46,09 Jun. PPP CHAP receive success: authentication ok
13:12:46,09 Jun. PPP CHAP Receive Challenge
13:12:46,09 Jun. PPP LCP Receive Configuration ACK
13:12:46,09 Jun. PPP LCP Send Configuration Request
13:12:46,09 Jun. PPP LCP Receive Configuration Reject
13:12:46,09 Jun. PPP LCP Receive Configuration NAK
13:12:46,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
13:12:46,09 Jun. PPP LCP Send Configuration ACK
13:12:45,09 Jun. PPP LCP Receive Configuration Request
13:12:45,09 Jun. PPP LCP Send Configuration Request
13:12:41,09 Jun. QoS Rate cap set to 0.3Mbs
13:12:41,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
13:12:40,09 Jun. DSL Link Up: Down Rate=416Kbps, Up Rate=288Kbps; SNR Margin Down=17.3dB, Up=7.0dB;
13:11:47,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
13:11:44,09 Jun. PPP LCP Send Termination Request
13:11:43,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
Next
Software version V100R001C01B036SP05_L_B | Time & date 00:06 10/06/2014
Speed test from - http://speedtest.btwholesale.com/
1. Best Effort Test:
Download Speed : 0.34 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
So to summarise:
Slow Internet
Dropping Connection
Noisy line

In reply to imjolly
I would try this belwire fix, but i have had broadband through this socket for about 8 years now, with no problems what so ever..
So im automaticaly rulling out any sources of internal interference, as this would of already been a factor, and i wouldn't notice a sudden drop in speed..
update:
Todays Speed:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
0 day, 23:08:52
Downstream:
3,584 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
14.3 dB / 21.0 dB
Line attenuation (Down/Up):
40.0 dB / 22.5 dB
Output power (Down/Up):
19.4 dBm / 12.3 dBm
FEC Events (Down/Up):
197747 / 123
CRC Events (Down/Up):
3747 / 114
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
32212 / 84
Error Seconds (Local/Remote):
0 / 0
Havn't noticed any Noise on the telephone, Proboly explains why my connection has stayed up for 23 hours now.
I will contact BT, have them send an engineer out, i might be lucky this time, and have a noisy line while he is here.. Seems to me thats what im going to have to keep doing

Slower and slower speeds on broadband.

For the past 4 weeks I've had what I thought was incredibly slow BB speed, 600Kbps at best through a HH2. After several calls to BT India (the usual try the master socket, reset the modem, we'll clear the line, we'll try our end etc, etc) I got an engineer on 22/08/11.
He tested the line at the socket (we have only one) and he was registering 8Mbps (amazing! I only seem to get 4-6Mbps which I thought was good). He thought it may be the modem and replaced the old one with a BT HH3. He then did a speed test at the computer using BT's speed checker and it showed 1.6Mbps. He said this should settle and improve in 48hrs time.
That evening things had improved, although not to pre problem speeds. The next day, horror of horrors my speed was down to 83Kbps (yes eighty three) and it has been like this since (using BT's speed checker).
Just got off the phone to BT India and they have said that they will sort it out from their end (they say they can see the problem I'm having) and will call back Monday to see if things have improved.
I thought perhaps it is my set up as I hav emy computer hardwired into the router via a 20m ethernet cable so I got a lappy and hardwired it with a 2m ethernet cable. The result is the same .
Not really sure what is going on if I'm getting 8meg at the phone socket, it's losing nearly all this speed passing through a filter, a phone lead 1.5m, the router and 2m of ethernet. The whole lot from filter to computer is now all new equipment.
I've even tried disconnecting the phone and Sky box phone lead from the filter with no improvement.
Am I missing something?
Any help would be greatly appreciated.
Solved!
Go to Solution.

Sorry I forgot to ask, can you please post your ADSL stats by following this direct link; http://192.168.1.254/index.cgi?active_page=9116 << it only works if you have a Home Hub 3 and remember to type your password in!
Can you also confirm if you're connected at the master socket or an extension? And what your type your master socket is according to this picture
As standard, the bell wire should be taken out of any master or extension socket as this can reduce the amount of interference your broadband can pick up and sometimes fixes the problem, see how to remove it here http://bit.ly/4LEKJg - have you removed it?
The reason your speed is low is because your IP profile is at rock bottom so it can go and slower luckily for you! Although you need to maintain a stable connection for 3-5 days to allow the profile to catch up. If its still at 135kbps after that then we can get you in contact with people that can fix it, we need your ADSL stats to make sure you've been connected for enough time.
In response to the engineer I wouldn't know because it could be that the BT Home IT engineer has just been authorised to use the new Home Hub 3 which would sound more like the BT engineer rather than an Openreach, on the other hand it could be an Openreach thats just been authorised to use their new Infinity Modem as the old one overheated?
Regards Edd
Check your Line
BT Speedtester

Seriously slow speed, not what was promised

i have been reading thru the other threads. I will re-iterate the point which has not been answered, why does this have to go thru' a forum instead of a proper help desk?
I changed yesterday to BT broadband. When I ordered it, I made the point that both of us rely on internet for our work and so I asked the sales person if there would be any disruption to internet service. I was told there would be NO disruption. Unfortunately, that is not true. I keep reading about waiting 10 days, but i was not told that would be 10 days of incredibly slow service. Why would this be the case when the house/phone line previously served broadband perfectly well?
Just wandering, we have always turned everything off overnight, would that make a difference? Does the Hub have to stay on 24/7?
email etc is working with a little patience, but cannot download any video clips, doesn't cope with even a 2 minute youtube. very annoying and disruptive. thanks

welcome to the forum
there is a proper CS help 08001114567
there is a 10 day training period while the equipment at the exchange tries to find the best stable connection for your line. during this period you should leave the router connected 24/7 with no manual resets. however the router may restart (often) during the training period.
after the training period is complete then you can switch the router off at night, many do, but it is not recommended by BT. to many resets/disconnections in a short space of time will have a bad affect on your speed and profile
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Connection to iTunes incredibly slow on a very fast internet connection

My connection to iTunes is incredibly slow. I have tested my internet speed and it is 75Mbps/s. I am currently in Singapore but have a U.S. iTunes account. It takes about 3-4 hours before a standard def TV show is ready to watch on either my iMac, my Macbook pro, or my Apple TV. This never used to be a problem until a couple of months ago, and it is incredibly frustrating. I have both my iMac and my AppleTV connected via ethernet but the situation is even worse over wireless. Does anyone have any ideas? This is killing me!!!

Hello and welcome...
This may not seem relevant to iTunes but make sure there's enough free space on your Mac's startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space.
Carolyn

Sky Anytime+ incredibly slow!

Hi
I transferred from Sky broadband to BTInfinity a few months ago. This past 6 weeks we've noticed Sky Anytime+ programmes take ages to download. For example last Sunday a film took 3+ hours. I've contacted Sky and they say becasue my broadband isn't with them they won't investigate....great! So Any ideas. The sky box is wired directly into the router, getting at least 15mb download. Are there any additional settings on the router I need to implement?
Thanks
Lynn

Bullitt wrote:
They upgraded their core network to 100Gigs actually
http://www.thinkbroadband.com/news/4914-sky-expands-core-network-in-anticipation-of-usage-doubling-b...
The core would not matter in this case. Its their content servers for the anytime+ service which cant handle all the demand.
Anytime+ has been incredibly slow for me but the speeds for content to download has gotten faster and items are ready to watch within 10 seconds now.

Incredibly slow speeds

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