Incremental Backup keep skipping saving pst files

Hi,
Client company uses MS-outlook 2007 and pst files are saved on windows esssentilas 2012 R2 server(ex: h:\outlook\outlook.pst) for backup purposes. We use incremental backup on the server. For some reason the initial full backup runs fine, but
the subsequent backups keep on skipping backing up the pst files as if they were unchanged. The pst files are changed daily and the outlook program is closed before the backup. I used so far Synctoy and backup assist and both do the same .
Thanks for your help

Hi,
Since it's Incremental Backup, I suggest you make sure the .pst file has actually been "modified".
What I mean is, Incremental Backup may consider the file as modified based on the modified time. If the .pst file's last modified timestamp hasn't been changed, the Incremental Backup will consider the file has not been changed and will skip the backup.
By the way, also a reminder, we don't recommend network share hosting of .pst as it always brings unexpected issues.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Incremental Backup keep skipping saving pst files

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