InDesign 2014cc not responding

I just purchased and installed InDesign 2014cc. So far I've used Photoshop with no problems however I am experiencing a real problem with InDesign
It all began trying to open a document I built in InDesign CS6. When I double clicked the document it automatically began launching 2014CC, not CS6. The document and pallets appear on screen but then a window pops up titled "What's New". At that point nothing more happens. It stops responding. It seems from the activity on my modem that the blank window is trying to load Adobe information online but nothing shows up in the window.
I tried calling up the computer's "force quit" window and nothing happens. The keyboard is seized up. I can move the cursor on screen but it won't allow a click on anything.
I have to force a shutdown on the computer in order to get out of InDesign. When I reboot, since InDesign was running on shutdown it automatically boots too. However, at that point I can force quit it and in the "force quit" window is states "InDesign not responding".
I'm not using any 3rd party plug-ins but the problem seems to be with the "what's new" window as the document shows up perfectly behind the window.
I'm using a Mac Pro 2 x 2.66 dual core processor (1st gen Mac Pro), OS 10.7.5 with 8GB. According to Adobe this shud run InDesign.
I know this isn't the Illustrator Forum but when I launch Illustrator 2014 CC it launches fine but the informational window which won't come up in InDesign populates with text that is twisted at a 45-degree angle! It cannot be read. Wish I knew how to disable that window.
Anybody have any suggestions?
Thanks,
Tony

I have had the same problems as every one for a while now with all my Adobe products.  I thought is was my computer and almost bought a new one to fix the problem.  About the only thing that works is rebooting.  I have found that my mac email program and google seem to make the  problem worse.  I read my email and do my searches then close and reboot.  I have begun to leave my force quit window open.  I have seen that at times, programs I was not even using would (fail to respond).  It got to wondering if the computer was trying to reboot a program I was not using which caused it to slow down the program I WAS using.  I also wondered about the font activation (I use suitcase) and was about to upgrade hoping to fix the problem,  but I saw a post about the same problem with a different font controller so that cant be it.  For now I force quit what I am not using and at times either refresh the finder or go a full shutdown.  I have also tried unplugging my computer from the outside world.   I wondered if some outside source is peeking at my keystrocks phishing to send me adds I dont want. Guess as bad as it sounds I am not the only person having the same problem.  Hope we find an answer soon- this sucks

Similar Messages

  • InDesign 6 not responding when adding new pages

    Hi folks,
    I'm having a continuing problem that sees InDesign 6 "not responding" every time I try to add a new page or duplicate a spread on a document I'm working on.
    This doesn't seem to be a problem on a new document - only on my working file, which is due at the printer tomorrow!!
    Can anyone offer any advice as to what the problem may be.
    Typically, I need an answer ASAP.
    many thanks
    Peter

    Try exporting to .idml and working with that. See Remove minor corruption by exporting

  • CC InDesign 2014 not responding.

    Message says "CC InDesign 2014 not responding."
    Application InDesign is not responding. Can not open it in CC.InDesign

    Hi Tfen10,
    What is the operating system you are using. Are you getting any crash logs?
    Regards,
    Nikhil Gupta

  • Indesign CS6 not responding

    I have CS6 design standard, indesign stopped responding earlier in the week, I can't remove it from the dock. I've uninstalled it and reinstalled it a number of times but it still won't open. I get messages saying "You can’t open the application “Adobe InDesign CS6” because it is not responding." and "The application “Adobe InDesign CS6” is not open anymore." when I try to open it. All the other applications are working fine. I have it on my laptop and there's no problem with it there. Obviously I'd rather work on my desktop than my laptop! Also I don't want to have to go down the route of downloading and paying for the CC version when I have the software.

    I don't understand what that is. I can give you all the information regarding the computer/software. Why do you need crash logs? The application isn't crashing its not responding at all

  • Indesign cs6 not responding on Mac

    I am trying to open indesign on iMac sox lion but the program does not get passed the startup part then says not responding. I am using all the other applications from creative web premium and they are working fine.
    Any advice?

    Did you migrate the applications from one computer to another? Migration doesn't work with InDesign. It needs to be reinstalled from the original media or backup.

  • Reinstalled InDesign does not respond

    Hello, I have a new hard drive and reinstalled CSS 5.5 and while PhotoShop and Illustrator work fine, InDesign didn't respond. I removed the RecoveryData file and deleted the preferences and no luck. So, I uninstalled InDesign and reinstalled it and the same thing is happening. I can open ID but any move forces the application to "not respond." I would appreciate any help as I've been reduced to using ID 2 on an older computer. Thanks.

    Have you asked other users in that forum? InDesign

  • InDesign Application Not Responding

    I multitask a lot, but lately when I work on another application and return back to InDesign it says the application isn't responding. I'm using CS5.5 on my Mac running Mac OS X. Illustrator also does this to me, but not as often.

    i have the same, but cleaning pram might help,restart with cmd-alr-p-r pressed untill you hear apple restart tone. Keep m pressed until you heard it three times.

  • InDesign CS5 Not Responding When New Document is Opened

    My InDesign immediately freezes and stops responding after I open a new document and move the cursor. The pinwheel appears and then eventually I have to force quit because it won't come back. I've never produced anything on this version of InDesign before -- I've opened it maybe twice since I installed the master collection last month. I'm using a 2010 macbook pro 15" with plenty of disk space. I uninstalled InDesign and then reinstalled it -- same problem. I removed the preferences and nothing worked. I have a huge project that needs to be done tonight and I am useless without InDesign! Any help would be greatly appreciated.

    This is exactly what is happening to me.
    "What OS are you using? Did this laptop come with Snow Leopard preinstalled, or did you install it yourself? Or are you still running 10.5? People who install 10.6 on top of 10.5 often report strange issues that are hard (or impossible) to track down and fix."
    I'm using Snow Leopard, OS X 10.6.4, which came preinstalled.
    It's a brand new mac so I have enough space and RAM. I already uninstalled the whole suite 3 times and reinstalled it. InDesign still crashes. Then I went a step further and installed my friend's adobe suite with my serial number. The InDesign still crashed. So it must be my computer? I took it to a department tech at my college and he wants to wipe the harddrive clean and see if that helps. But I'm really anxious to do that and want it to be a last resort...

  • InDesign CS5 not responding

    I have document size of 55 MB and has 52 pages with text and pictures. But when I try to delete or insert pages the programms stops responding. We have tried to edit this document on different computers (bigger RAM or videocart) but it will bring us to same result.
    How can we resolve this issue? Because this document will be updating annualy.

    That size seems large for a .indd file. Does it have a lot of embedded image content or complex pasted vectors?
    The first thing you should try is a Save As to a new file name. This will remove old and useless change data from previous editing. If that is not sufficient to solve the problem, the next step is an export to .idml (see Remove minor corruption by exporting). If that still does not work we're going to need to know your OS before we can tell if there is any kind of error reporting that would be avaialable for diagnosis.

  • Reinstalled InDesign is "Not Responding"

    Hello, my new MacBook Pro hard drive crashed. Apple replaced it and I reinstalled CSS 5.5. Photoshop and Illustrator work fine, but InDesign won't open docs or allow me to create a new doc. The application asks me to recover files and I've hit both Yes, No and Cancel. Should I reinstall? Any other insights? Thanks so much.

    You may have to, butfirst try a couple of things.
    The current behavior is fairly typical of having corrupt recovery info. Locate and empty or rename your InDesign Recovery folder in your user library. This is probably a hidden folder, so see Access hidden user library files | Mac OS 10.7 Lion
    Then see Replace Your Preferences
    and finally, restart ID.

  • My InDesign in Creative Cloud is not responding.

    The ruler is running across the page in my InDesign. My task manager says Adobe InDesign is not responding. Help!

    Discussions of RE-installing
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    And the program forum http://forums.adobe.com/community/indesign

  • You can't open the application "Adobe InDesign CC 2014" because it is not responding.

    For some reason InDesign has decided to stop responding. Acts like it wants to launch but then does nothing. When I try to launch it from the Finder rather than the Dock, I receive this message:
    You can’t open the application “Adobe InDesign CC 2014” because it is not responding.
    Please advise.

    Wild guess here, but the installers are known to fail to set the correct permissions on the preference folders. See Cant launch new inDesign CC | Adobe Community  and substitute Version 10 where you see Version 9.

  • Illustrator and InDesign not responding

    Illustrator and InDesign keep shutting down or not responding. I am using large files(Im designing wallpaper for my final piece, i do it on Photoshop, then try and transfer parts to Illustartor to put it together and get it to line up at the edges etc) so i dont know whether thats the problem, Ive tried shrinking them down but i dont want to shink them too much incase they are all pixelated when i print them out

    Nobody can tell anything without some system info and exact details about your documents. most such crashes have nothing to do with teh programs themselves, but rather specific things being used in the files like certain fonts, color profiles and so on...
    Mylenium

  • "Application not responding" when trying to open InDesign CC 2014

    I installed InDesign CC 2014 and whenever I try to open it I get the "application not responding" message. Help!

    No system information, no help. We need to know a lot more...
    Mylenium

  • Indesign not responding on startup

    G'day
    I have recently purchased a 2011 iMac and installed CS5.5. The rest of the suite is working fine but Indesign has never worked. When I open up a new document the programme does not respond. The Error Report is linked below:
    http://pastebin.com/d34bHhir
    If anyone can let me know what the problem is, I would be very grateful.
    Kindly
    Evan

    The KB artivle is at SING Removal

Maybe you are looking for