Indesign 5.5 a serious error was detected

We have Indesign 5.5 that crashes everytime it's starts wiht the error message "A serious error was detected. Please restart...". If I remove the plugins from the Applications\Indesign\Plugins folder it starts up with no problem. I've re-installed the plugins from the installation package and the error returns. I've copied the plugins from a working computer to no avail. There are only a few plugins that fail, but would like to keep all of them working in InDesign. I've disabled Fusion 3 to see if it was preventing it from working. Preferences files were deleted to no avail. This is definitely a plugin issue but don't know how to resolve. Any help is greatly appreciated.
The computer is an iMac 10.7.3 - Adobe CS5.5 - Fusion 3

We have Indesign 5.5 that crashes everytime it's starts wiht the error message "A serious error was detected. Please restart...".
Do you have a ~/Library/Caches/Adobe InDesign/Version 7.5/en_us/InDesign Recovery/ProtectiveShutdownLog file? What're the first few lines of the most recent entry?
Do you also get a crash report? Upload it to http://pastebin.com/ and share the link with us.

Similar Messages

Adobe InDesign is shutting down. A serious error was detected

Dear scripters
here I am trying to relink the book contents from different path. While I am running this script my indesign cs2 is shutting down.
the error is below
Adobe InDesign
Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.
OK
This is my script
var myFolder = Folder.selectDialog("Please select a folder");
bb = app.books[0].bookContents;
for (i = 0; i < bb.length; i++)
chname= File(bb[i].fullName).name;
mynewfile = File(myFolder + "/" + chname);
if (mynewfile.exists) {
bb[i].replace (File (mynewfile));
$.writeln (mynewfile)
app.books[0].save();
Please advice me how to solve this prob?
thanks in advance
regards
a r u l

You have a serious corruption problem someplace, or a serious conflict with some other software that is running.
If this happens with more than one document, you can start with repalcing your preferences. See Replace Your Preferences
If it's isolated to a single document, see Remove minor corruption by exporting
Another very likey cause is a corrupt or poorly made font. Run a font utility to look for font problems.
Turn off any third party Plugins for ID that you might have installed. Also try turning off your font manager if you have one.
If none of this helps, you may have to reinstall ID.

"Adobe InDesign is shutting down. A serious error was detected. Now file will not open. Please Help?

I was working on an InDesign file, saved the file and tried to export it. I then got this message "Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents" - Return to Finder. I am now unable to open the file as the message keeps appearing at every attempt, what can I do, please help?

The recovery folder is empty and you can start ID normally, correct? But when you then try to open the file that crashed it crashes again? Is that also correct?
If it is, then it sounds like the file was damaged in the original crash. I would let ID try to recover the file once, just to be sure, though. So emepty the recovery folder again, launch ID from the Dock or the applications folder, then use File > Open... to open the file (and it won't hurt to choose the "as a copy" radio button in the dialog). If ID crashes, restart it without emptying the recovery folder one time. If it crashes again, the file is too damaged to open at all.
If it does open, immediately export to .idml, then open the .idml file and save as a new .indd with a new name (so you don't overwrite what you have now).
How much work is invloved in recreating the file? Do you have any older versions?

"Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover w

HELP!
I am making a book in InDesign CS5. It contains 148 different ID documents. I'm ready to make my hi-res pdf to send to the print shop, however, each time I try to make it, I get the above error message. It appears to be exporting to pdf all the way through to the last document before the message come up. I have no idea which of the documents was recovered. When I click okay to recover, nothing opens. As a side note, I had no problems with making a lo-res pdf of it.
Also I don't know if this has anything to do with it, but in the Book palette, I accidentally clicked the box to the left of one of the documents which "sets the Style Source". I didn't want to do that, and I don't know how to get it unclicked.
I'm not experienced in booking in InDesign, so I don't know what to do next. I saw an earlier discussion about this error message, but I'm not sure it applies, since my InDesign is on my hard drive, not on a server. Its on a MacBook Pro with 16GB of RAM.

Your suggestion of breaking up the export to pdf into sections of pages was excellent. I don't know why I didn't think of it...maybe because I was in panic mode.
For anyone else who experiences this problem, I exported 50-page sections to pdf with no problem. I now have 7 hi-res pdfs, but that's no problem. The printer should have no problem dealing with it. No error messages came up.
The only thing I can think of is that InDesign couldn't export that many documents (148) in the book palette to hi-res pdf, and it has no error message available to explain the cause—either outside ID's ability to process or out of memory, even though I have 16G of RAM.
Thanks again for your help!

Why is my InDesign CS4 crashing with serious error detected?

Hi.
Can anyone help please?
I am also having this problem. I have a MAC 10.6.8 and am trying to use indesign CS4, but I keep crashing due to a serious error being detected.
I have no idea what this could be.
The action that seems to trigger it is if I try to place multiple images in to a grid format by holding down cmd+shift, however I have also recently installed new fonts in my public library from dafont.
Here is the link to my pastebin crash report > Crash Report - MSADMIN - Pastebin.com
Any help would be so appreciated!
Thank you in advance.

One of the images causes an error during place.
The error is not handled correctly before InDesign continues with the next place.
At that point a security mechanism steps in and invokes the "protective shutdown".
Fonts are probably not involved, unless your images are actually placed InDesign files, EPS or alike.
You can try to place the images individually, one of them should bring up an error dialog.
Dirk

'An error was detected on device \Device\Harddisk0\D during a paging operation.'

Hi,
since a while (as far as i am able to roll back system log in event viewer) I am having strange issues in the sys log, as in the subject. It is a warning of disk event 51: 'An error was detected on device \Device\Harddisk0\D during a paging operation.'
I have freed up 1/3 of each partition on the harddrive. Any idea where can i keep going to investigate?
thx

pogacsa,
I have searched a bit about you issue in microsoft technet,and here's what they have got to say
"An event ID 51 entry is a generic error entry for any type of error that occurs when Windows is paging information to input/output (I/O).
A paging operation occurs when Windows either swaps a page of memory from memory to disk, or when Windows retrieves a page of memory from disk to memory."
In this event, D, DR and FT, they all stand for a certain disk partition number. You can use the Registry or Disk Management to locate the certain disk.
For further information, please refer to the following KBs:
159865 How to distinguish a physical disk device from an event message
http://support.microsoft.com/kb/159865/en-us
244780 Information about Event ID 51
http://support.microsoft.com/kb/244780/en-us
you may also want to check out this link from microsoft technet community as well.
some of the resolutions mentioned there require you to modify your registry.Please DONOT attempt to modify the registry if you dont have enough prior knowledge about it
Also try defragmenting your HDD once.
hope this info helps you
Message Edited by vijaysaradhi on 06-03-2009 02:33 PM
Cheers and regards,
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I am a volunteer here. I don't work for Lenovo

An error was detected on device \Device\Harddisk0 during a paging operation.

Hi
I have a Dell PE 2850 running Windows Server 2003 which is attached via SCSI to a Power Vault 220 SCSI disk enclosure.
The server is beeping and in the eventvwr I see the following message:
An error was detected on device \Device\Harddisk0 during a paging operation.
There are no disk failure lights on the server so what is causing these errors in the Event Viewer?
Thanks
Paul

The "error" doesn't have to mean that the disk is faulty, it's just that that specific write operation might have failed (for unknown reasons).
That's all the light I can shed on it after looking through my event logs, I have a few of those too, but no errors anywhere else.Best regards
Joachim Nässlander
IT-Expert, Knowledge Factory
(http://www.knowledgefactory.se)
MVP Cluster
Member of Microsoft Extended Experts Team (MEET)
Blog: http://www.nullsession.com

An error was detected on device \Device\Harddisk3\DR3 during a paging operation. - The driver detected a controller error on \Device\Harddisk3\DR7

How can i ensure that the harddisk3 designation is relatd with USB etxernal disk?
I have several erros in LOGs:
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.
and
The driver detected a controller error on \Device\Harddisk3\DR7
All times are HardDisk3 and sometimes it references to DR3 and sometimes DR7
My disk structure is:
2 RAID5 arrays fomr the same disks (80GB and 2 TB)
and USB 2 TB External hard disk with several partitions
I´m 99% sure that the error is related to the external USB disk and the Dell DIag tool shows no problems with any component
DISKPART> list disk
Disk ### Status         Size     Free     Dyn Gpt
Disk 0    Online           80 GB      0 B
Disk 1    Online         2711 GB      0 B        *
Disk 2    Online         1862 GB 1024 KB
DISKPART> sele disk 0
Disk 0 is now the selected disk.
DISKPART> detail disk
DELL PERC H700 SCSI Disk Device
Disk ID: 6EFE3928
Type   : RAID
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0400)#PCI(0000)#RAID(P01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 3         System Rese NTFS   Partition    100 MB Healthy    System
Volume 4     C   DISCO        NTFS   Partition     79 GB Healthy    Boot
DISKPART> sele disk 1
Disk 1 is now the selected disk.
DISKPART> detail disk
DELL PERC H700 SCSI Disk Device
Disk ID: {A42559A8-43EF-4570-B4CF-336A22A718BF}
Type   : RAID
Status : Online
Path   : 1
Target : 1
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0400)#PCI(0000)#RAID(P01T01L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 5         DADOS        NTFS   Partition   2711 GB Healthy
    C:\DADOS\
DISKPART> sele disk 2
Disk 2 is now the selected disk.
DISKPART> detail disk
HP External HDD USB Device
Disk ID: 000904F0
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 6         SOFTWARE     NTFS   Partition    300 GB Healthy
    C:\DADOS\DISCO-EXTRA\
Volume 7         TEMPORARIO- NTFS   Partition    148 GB Healthy
    C:\DADOS\NEW_TRANSF\TEMPORARIO\
Volume 8         TRANSF_LIXO NTFS   Partition    149 GB Healthy
    C:\DADOS\NEW_TRANSF\TRANSF_LIXO\
Volume 9     R   RESTORE      NTFS   Partition   1264 GB Healthy

Hi,
For finding the exact hard disk you could refer to this article. It is an old article but the structure is not changed:
How to Distinguish a Physical Disk Device from an Event Message
http://support.microsoft.com/kb/159865
Meanwhile for the error message "error was detected on device \Device\Harddisk3\DR3 during a paging operation", according to my search result it could be related to fragments. So please try a defragment on your hard disk (if it is the USB disk then perform
a defragment on USB disk) and see the result.
If you have any feedback on our support, please send to [email protected]

VCS alarm - An unexpected software error was detected in clusterStatus.py: Received a URLError exception while trying to update the Cluster Status information

Hi,
Has anyone come across the alarm with their VCS Control? If so could you explain what would be causing the error and how to resolve the issue?
VCS version x8.2.2
Thanks

Hi,
May be of use
1. Open the visual admin at <installdrive>:\usr\sap\J2E\JC00\j2ee\admin\go.bat
2. Login is Administrator + admin-password you defined during installation.
3. Under the Server 0... node select Services->Deploy
4. Select the "Application" radio button at the bottom.
5. Check if there exists an application sap.com/tcwdtools
And the following applications are running
sap.com/tcwdcorecomp
sap.com/tcwddispwda
sap.com/tcwdtools.
Last thing was their any errors in the installation.
Regards
Ayyapparaj

Error:A Sereous Error was Detected

Hi,
i m using indesign last few days my indesign not working properly
i enclosed my error report as a snapshot pl;ease help me to fix this problem this error is very irritate me to work my file is on a network

satzbu wrote:
my other machines are also affected
Did they also have CS4 installed, and did you uninstall it?
It sounds like you may need to uninstall everything again, then run the clean tool. (see Adobe - Adobe CS5 Clean Script)
After that, reboot, then Run MSConfig to set the sytem to restart with all non-essential startup programs and services disabled. Antivirus, third-party firewalls, iTunes, Browser toolbars, messenger programs, etc are all known to cause problems for the CS3 installers. If you want to install both CS3 and CS4 (and I would), be sure to install CS3 first. After the installations are complete you can reset MSConfig to normal startup.

Indesign getting "serious error"

Hi everyone,
I'm hoping someone can help me! Of course this problems happens on deadline of my 144pg. magazine. We're using InDesign/InCopy to go back and forth with the designers (us) and the editors. Yesterday, we were updating assignments and having to unlink/relink some assignments that caused very slow opening of the .icma files. We got them fixed and to our client, then very randomly we noticed Indesign stared crashing while trying to open any of the Indesign files. They all have the error "Adobe InDesign is shutting down. A serious error was detected..." It seemed to jump from one file to the next, and now any file we open for that magazine immediately crashes InDesign with that error.
To date, I've tried:
Logging in as a new user
Cleaning font cache
Trashing Indesign preferences
Single user rebuild
Restarting the server (where the files reside)
None of these have helped us. If anyone could possibly shed some light it I would be so appreciative!
Many thanks,
Wendy

Many times the protective shutdown is indeed related to something wrong with the preferences.
You might see if there is more information within the protective shutdown log. ~/Library/Caches/Adobe InDesign/[Version]/en_us/InDesign Recovery/Protective Shutdown Log that gives any additional information as to the cause of the crash.
If the keypress that Youri has mentioned are not enough, go with the manual approach.
Peter does a great run-through on where they are and what to remove here:
http://forums.adobe.com/thread/526990

Creative Suite 2-InDesign serious errors

I've installed a fresh new copy of CS2, and InDesign will not launch. Well, it will launch once in awhile, but crashes when I create or try to save a file. The various error messages are: Code 3; "Cannot add data to defaults, defaults is damaged."; "A serious error was detected." "Could not complete request because of a database error." "Restart InDesign" doesn't help.
Everything else in CS2 works fine, other that the occasional unexplained shut down that seems to be an Adobe special feature, regardless of application.
My system and fonts are clean, all other software runs fine (MSOffice, QXP, Studio8, etc). All the usual troubleshooting, preference trashing and maintenance rituals have been performed. Of course, I've also followed the exhaustive procedure for deleting everything and reinstalling the entire CS. Twice.
Hours spent with Adobe techs on the phone have proven useless. They tell me it's a problem with my system. Funny, my only problem is w/ InDesign... I've always worked in Quark, just got my first request for an InDesign project, and this is not encouraging.
Any suggestions? I quail at spending days more in Adobe's voicemail syst

I'm having the same problem. Please post solution if you find one. We erased the HD, zeroed everything, reinstalled, just CS2 and still no luck. "Serious error...Shuting down"

Serious error detected

I have a G5 and I'm running CS3 with 10.4.11. In-Design has been crashing very frequently. The error message says: "Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents." I have tried re-starting numerous times and have tried re-installing InDesign. After re-installing, it is running faster but is still crashing. Any suggestions would be greatly appreciated. Thanks!

You may have a corrupt file or a bad font, or any number of other things. Does ID actually crash? If so, you should post the crash report on Pastebin.com, then post a link to it here so someone (probably John) can take a look and tell you more. Please also see Guide to Interpreting InDesign Crash Reports | InDesignSecrets

"Serious error" when launching InCopy after install

Just installed InCopy CS6 and when it is launched (for the first time) I get the following message:
"Adobe InCopy is shutting down. A serious error was detected. Please restart InCopy to recover work in any unsaved In Copy documents."
Then there is a "return to finder" button to select. Please advise!!

I'm getting the exact same error, have you come accross any solutions?

I hooked my ipod classic to my computer it told me to restore. I did . Than it synched up to itunes library and it didn't save anything. Now my ipod is blank and won't store anything and it says that an error 1433 was detected. What does this all mean? I

I hooked my ipod classic up to my mac to update it. It took for ever to detect. Than I got a message saying an error was detected that I should restore. I did. It than erased my ipod. than it synched up to itunes it said it was done and it was ok to disconnect so I did and my ipod is still blank... it said error 1433 was detected. So now I have an empty ipod that won't store anything on it.... what should I do to remedy this situation? I need my music:(((

What model iPod
Identifying iPod models
http://support.apple.com/kb/HT1353What iOS version (Settings>General>About>Version)
What computer OS and version? I suspect a Mac with OSX 10,5,8
Whart version of iTunes?
A Mac with OSX 10,5.8 should synce but not restore with iTunes version 10.6.3
iTunes 10.6.3
To restore you need iTunes 10.7 or later and that requores OSX 10,6,8 or later

Indesign 5.5 a serious error was detected

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