Indesign 5.5 contact support send me a link to download program. While installing my DVD serial number is not valid. Help!

Hi,
I have the cs5.5 Premium creative suite. In-Design have a problem I only get the coloured wheel turning and turning. Unistalled and reinstalled several time. Finally contacted Adobe Customer service and send me a link to download InDesign 5.5 . Whwn prompt to enter serial number it says it is invalid. any help would be appreciated.Customer Service told me they are not Help Desk!
Thanks

HI loum7,
Thanks for the update on the issue, I would like to know if the software is successfully activated with the serial number or not?
As you mentioned that it is crashing, I would like to get the exact error message so that we can try to help you further with the same.
Kindly provide the below mentioned information.
OS version
Screenshot
You can also try the below mentioned document.
Link:  Troubleshoot damaged InDesign documents
Thanks,
Atul Saini

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