InDesign 5.5 running very slowly on a new mac with 24GB RAM????

Clean install everything new, everything updated and we're getting spinning wheel and lag on a document that older computers with a fraction of this power aren't having a problem with at all. (These problems persist with other documents of various sizes and complexity.)
specs 2x2.4ghz quad-core intel xeon
24GB 1066mhz RAM
solid state drive for programs
7200RPM drive for files

Tracy, all your replies to go the same place. No real point in 4 replies, just post one with all the info -- we all see them.
Too much RAM... Is there such a thing?
Well, there was a smiley-face for a reason. While I would be lying if I said there was never a bug or a problem from having too much RAM, such problems are extremely rare in modern systems, and you should look pretty much everywhere else for the cause, first. For one thing, your not-the-right-item process listing shows:
PID    Process Name              User       CPU      Real Mem        Virtual Mem
1256   InDesign                  TheBeast   2.3      1.34 GB         2.33 GB
InDesign is only using 1.4 GB of your RAM, though the InDesign process thinks it might be using 2.4 GB of RAM.
One thing it does mean is that your OS X kernel is running in 64-bit mode (well, with 64-bit addressing), which need not have been the case if your machine had less than 4GB of RAM. But there are plenty of people who have InDesign running on such powerful machines. Maybe the problem is your Beast? Again, just kidding.
By the way, you mentioned CS5 in an earlier post. I hope you're aware that CS5.5 files are not backwards-compatible to CS5. If you wish to do work in CS5.5 and open it in CS5, you're going to have some issues. The workaround is to Export the CS5.5 file as IDML, which CS5 can then read.  This isn't really a favored workflow, though. Hopefully you don't plan on doing very much movement between CS5 and CS5.5...

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      Default Browser: Version: 537 - SDK 10.9
      Musicnotes: Version: 1.18.9 [Support]
      Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Support]
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
      Scorch: Version: 6.1.0 [Support]
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
      BrowserPlus_2.9.8: Version: 2.9.8 [Support]
      Picasa: Version: 1.0 [Support]
    3rd Party Preference Panes: ℹ️
      BrowserPlus  [Support]
      Flash Player  [Support]
      Microsoft Keyboard
      Microsoft Mouse
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      SEAGATE: Disk size: 2.00 TB Disk used: 877.11 GB
      Destinations:
      Time Machine Backups [Local]
      Total size: 999.86 GB
      Total number of backups: 1
      Oldest backup: 2014-12-16 04:25:50 +0000
      Last backup: 2014-12-16 04:25:50 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 877.11 GB X 3)
    Top Processes by CPU: ℹ️
          7% backupd
          4% mdworker
          4% WindowServer
          0% AppleSpell
          0% ps
    Top Processes by Memory: ℹ️
      165 MB com.apple.WebKit.WebContent
      79 MB Safari
      79 MB Seagate Dashboard
      75 MB Finder
      54 MB com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
      45 MB Free RAM
      599 MB Active RAM
      554 MB Inactive RAM
      325 MB Wired RAM
      571 MB Page-ins
      4 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 27, 2014, 10:29:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-22295 3_[redacted].crash
      Dec 27, 2014, 10:21:42 PM Self test - passed
      Dec 27, 2014, 02:53:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-14534 7_[redacted].crash
      Dec 27, 2014, 07:26:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-07260 5_[redacted].crash
      Dec 26, 2014, 07:21:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-19214 0_[redacted].crash
      Dec 26, 2014, 01:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-13170 3_[redacted].crash
      Dec 25, 2014, 11:51:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-23514 0_[redacted].crash
      Dec 25, 2014, 09:27:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-21273 3_[redacted].crash
      Dec 25, 2014, 06:48:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2014-12-25-184821_[reda cted].crash
      Dec 25, 2014, 12:00:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-12002 4_[redacted].crash
    So if someone could please explain what this means, or suggest some other ways to find out what is wrong with my Mac, it would be extremely helpful.
    Thanks
    Morgan

    You need to uninstall all Norton Antivirus softwarwe/ utilities.
    https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
    Also, uninstall all Seagate hard drive software.
    In addition, you need to install more RAM into your iMac.
    Your year and model IMac can take a max. total of 8 GBs of RAM.
    I strongly recommend that you purchase and install the maximum amount of RAM.
    Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com).

  • My MacBook Pro is running very slowly! Please help!

    Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
    Problem description:
    My MacBook Pro is running very slowly!
    EtreCheck version: 2.1.8 (121)
    Report generated 12 March 2015 3:15:41 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 255
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
    Disk Information: ℹ️
        TOSHIBA MK2555GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Startup Items: ℹ️
        HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
        HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    com.nike.nikeplusconnect.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [not loaded]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    Application  (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Calendar    Application  (/Applications/Calendar.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
        Destinations:
            Michael's HD [Local]
            Total size: 319.73 GB
            Total number of backups: 12
            Oldest backup: 2012-02-08 22:52:31 +0000
            Last backup: 2015-02-24 08:22:40 +0000
            Size of backup disk: Too small
                Backup size 319.73 GB < (Disk used 224.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    WindowServer
             2%    DashboardClient
             0%    AppleSpell
             0%    Dropbox
             0%    fontd
    Top Processes by Memory: ℹ️
        507 MB    firefox
        86 MB    Finder
        64 MB    Preview
        64 MB    WindowServer
        56 MB    Mail
    Virtual Memory Information: ℹ️
        441 MB    Free RAM
        1.36 GB    Active RAM
        809 MB    Inactive RAM
        713 MB    Wired RAM
        14.96 GB    Page-ins
        119 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 10, 2015, 11:05:38 AM    Self test - passed
        Mar 10, 2015, 10:27:48 AM    /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
    Thanks in advance! Mike

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

    My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

    My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

  • I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

    I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

    As you have discovered... you cannot use the install discs from another Mac...
    Re the iMac running OS X 10 5 8... and for your New Mac...
    See Here for keeping your Mac Happy...
    http://support.apple.com/kb/HT1147
    http://www.thexlab.com/faqs/maintainingmacosx.html
    http://www.thexlab.com/faqs/performance.html

  • FCPX hangs on loading event in boot up, but when it does boot it runs very slowly.

    I'm having a problem with FCP 10.0.9
    When I try to open the program it gets hung up on the opening logo at loading event. I get a message that FCP is not responding in the force quit menu,  but after around 6 hours FCPX opens up, but runs very slowly. I can see all of my projects and everything appears to be intact.
    I'd like for FCPX to run smoothly again so I am looking for advice on how to fix it.
    Here is some pertinent information.
    I'm working on an 2.93 GHz intel core 7 iMac / 16GB memory / ATI Radeon HD 5750 1024 MB / OS 10.7.5
    Everything is on an external 12tb Raid drive that has 5.7 TB free and is connected via Firewire 800.
    The footage has been going into FCP is Arri Alexa footage that has been transcoded using Devinci resolve and proxies were created for all the footage within fcp.
    My event folder is around 600 gb and the transcoded footage that has been imported into FCP is around 6TB
    I've been working for about 3 weeks and have everything broken into 4 projects within one event and everything was working smoothly until yesterday.
    I have no compound clips, but all of my imported footage has been synced, multicam-ed and organized by keyword collections.
    I've tried loading the even backup to no avail (and foolishly I did not have backups stored anywhere else)
    I've tried trashing preferences.
    I've tried reinstalling the program.
    I've tried hiding events and projects with Event Manager X.
    I've tried running diagnostics using the digital rebellion pro maintenance tools Corrupt Clip Finder, Project repair, and Quick Fix but everything came back clean.
    One person at Apple technical support suggested I move the footage out of my event folder In pieces to see if there was a corrupt clip. First I removed the proxies and then the original media and then everything else (including all render data) until the only thing in the even folder was the event itself, but still FCP hung up on boot up.
    Another apple technical support person suggested I should have optimized my media (which I did not do) but after getting FCP to boot up I let it optimize all my media overnight and this has not had any significant effect.
    My console displays lots of error messages end with "Too many SQL Variables"
    Another error message I am getting in console is: 
    Class CMIOGraphService is implemented in both /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO and /Applications/Final Cut Pro.app/Contents/Frameworks/CoreMediaLion/CoreMediaIO.framework/Versions/Curren t/CoreMediaIO. One of the two will be used. Which one is undefined.
    When I hide the event but keep the projects in their proper place FCP boots up quickly and my projects are all there but none of the footage appears since it is all within my event.
    One thing I am reluctant to try but may end up doing if I cannot find the correct answer from this internet community is Export and XML and use Xto7 to try to open it up in FCP7 and finish the project there. This feels like something that is going to cause me problems down the road, but I'm unsure.
    As is almost always the case, I'm under an impossibly tight deadline so any advice would be much appreciated.
    Thanks!
    Brody

    Quite the same problem here: FCP X (10.0.9) crashed while quitting, now it's always hanging up (opening logo freezes while displaying "loading .... event"). The Console says: "SQLite error code:1, 'too many SQL variables'".
    The difference maybe is that my event isn't that big. 350 GB, including the original and transcoded media. The fcpevent file itself is about 340 MB. Unfortunately (my fault!) I didn't backup any of the .fcpevent files.
    Is there any possibility to repair the .fcpevent file? I tested the repair tool by digital rebellion, but still no success. Are there any other ideas?
    Thanks!
    Ronja

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