Indesign and Illustrator will not open
I can't open either of the programs. I done tried uninstalling and reinstalling. I troubleshoot both to see if the compatibility work with the server. Is there any other solution to help with my problem?
CC applications close immediately after launch
Similar Messages
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Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open... I uploaded the most recent Java and they still won't open. Please help
Mac,
Nothing shows up here?
https://www.adobe.com/account/my-products-services.html#
With CS5 you must have registered, hopefully under your present Adobe ID.
I am afraid the chat and phone support are off until the beginning of January.
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
I have downloaded a trail version of Illustrator and it will not open.
I have downloaded a trail version of Illustrator and it will not open.
saj,
Have you installed the Application Manager?
You may try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up -
Question: is it possible to recover an InDesign file that will not open. the problem came by copying a pictogram vector illustrator to indesign. My file indesign does not want to open it now. Thank you
You can try the script mentioned in #1 here: Re: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.
Here's how to install a script: http://indesignsecrets.com/how-to-install-a-script-in-indesign-that-you-found-in-a-forum-o r-blog-post.php -
CS5 Illustrator will not open, or quits immediately
Hello! I have had CS5 since 2010. I have had no problems with my software until a few months ago, particularly with Illustrator. My Illustrator will not open, and if it does, it automatically quits after about a minute. An error box pops up listing problem details and system configuration. Any idea of what could be happening and how to fix it? Your help is really appreciated!
Nobody can tell you anything without proper system info or other technical details like crash logs.
Mylenium -
Illustrator will not open my files! HELP!
Hello,
My Illustrator will not open my files. At first I will launch the program open a file then the timer just spins and spins as if its thinking but nothing ever happens. The menu on the dock says its not responding. If I leave it like that for about 2 hours it will eventually open. But when I work and save again I get the same thing, application is not responding unless I let it sit there for a few hours. I reinstalled the software and nothing seems to be working.
Please help. This is wasting my time and very frustrating.
Thanks;o)The files I am trying to open are standard CS3 .ai files... I'm not on a networked server. Its just my computer with my licensed software.
I'm creating a website so there is some type and some placed images. But this problem happens even when I start a new file and draw an image with simple illustrator tools. Do you think I have corrupt preferences? -
Illustrator will not open certain files
Certain files that I created in Illustrator will not open when I try to open them. I try to open the file and the AI application opens but the file itself does not. If I right click on the file and select properties, under security it says I have no permissions. However on other files created at the same time I have permissions and they open in AI just fine. thoughts?
That is strange, but if this is on your work computer, your should probably contact your system administrator to set it so that you have permission to use these images. If this is on your home computer, you should be able to change the permissions on your own.
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I have been trying to get Firefox to open up and everytime I double click on the icon nothing happens. I have gone to the task manager and deleted it from the process list and tried again and still will not open. I have even tried deleting the program and downloading it again and it still will not open.
What was the full wording of the error message? Usually there is also a number or additional information.
Try placing the iPod in Recovery Mode and then restore
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Safari and iTunes will not open on my Macbook Air after Migration Assistant
I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
- I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
- I clicked "Download iTunes" but then another message comes up that all my software is up to date.
Any help is very appreciated.Try repairing permissions using Disk Utility.
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I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
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When I open Photoshop 7.0 I get the message "the search discs are full" and it will not open. Help?
Is your scratch drive over 1 Terabyte? Photoshop 7 was never programmed for those sizes and will return that type of error if you recently changed drives,
Solution is to partition that drive to less than one 1 TB or find a smaller drive.
And update to 7.0.1 Adobe - Photoshop : For Windows : Adobe Photoshop 7.0.1 update
Gene -
my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob -
"Motion and Compressor Will Not Open Because Of A Problem"?
Last week I installed FCS 3 on my iMac and everything appeared to work OK.
However, as my iMac had been cluttered with rubbish for 2 years I erased the Hard Drive and reinstalled OSX 10.6.3 together with all FCS 3.
I have only used FCP and STP since then but today I discovered that Motion and Compressor "will not open because of a problem".
Here are the reports where it appears that in both cases the "Dyld Error Message", whatever that is, reports that "Library not loaded etc. etc."
Incidentally there are mentions of 14 and 18 crashes since last reports. This is ridiculous as I have only just tried to open them 3 or 4 times in the last 5 minutes . . . . and the computer OS and apps are all freshly installed.
Process: Motion [578]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: ??? (???)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2010-05-21 15:45:02.265 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 148993 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 2
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Motion.app/Contents/MacOS/Motion
Reason: image not found
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, Unknown
Process: Compressor [629]
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Identifier: com.apple.compressor.Compressor
Version: ??? (???)
Build Info: Compressor-3015328~22
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2010-05-21 15:52:33.008 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 149440 sec
Crashes Since Last Report: 18
Per-App Crashes Since Last Report: 6
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Library/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.frame work/Versions/A/StompTypes
Reason: image not found
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, UnknownAs I was installing Motion from a backup disk image, I thought maybe the .dmg was corrupt, so after deleting again I put the original DVD in and reinstalled.
However, it still won't open and the crash report seems a little different:-
Process: Motion [783]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: 4.0.0 (687)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [131]
Date/Time: 2010-05-21 17:44:14.127 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 153737 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 218 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: __ZN14LiSimpleCamera15setDOFDepthModeEi
Referenced from: /Library/Application Support/ProApps/SharedA/Frameworks/Motion/Ozone.framework/Versions/A/Ozone
Expected in: /Library/Application Support/ProApps/SharedA/Frameworks/Lithium.framework/Versions/A/Lithium
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, Unknown -
The iphoto and itunes will not open please help
on my Mac G5 the iphoto and itunes will not open can anyone help
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens? -
I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened
https://forums.adobe.com/message/6219922#6219922
See if the issue in the thread above helps you to solve your problem.
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