InDesign C3 won't start as one user

Hi there,
I have just brought the new MacBook Pro 15 inch 2 GHz Intel Core i7.
I did the normal migration from my old MacBook Pro 15 inch. Both old an new have are running on OS 10.6.7.
When I wanted to start, on the new Mac, InDesign C3 it gets blocked and doesn't start. I have to forse quit it. All other Adobe applications like Photoshop, Illustrator, Acrobat, etc work perfectly.
The funny thing is that I have, as a test, created a new user and when I switch to that one it starts! I have tried to compare the preferences settings and don't see any differences. It also seems strange to me that since it was migrated everything should be the same on the old, new and the new test user. Why wouldn't it?!!
Please help since I really need InDesign to work and cannot switch user every time!
Does anyone know of any solution?
Thanks for any input.
Anna
PS: I have already tried to uninstall and reinstall 2 times, it doesn't change anything.

Hi,
Thanks for your answers. So the first steps that you suggested didn't work. I deleted all the Defaults and Saved data.
By normal migration I mean that when I first started the new MacBook Pro I migrated all data and applications with the migration assistance from apple. Everything worked perfectly there is only the one problem with InDesign.
Since both macs (the old and the new) are running on OS 10.6.7 there shouldn't have been any conflict.
The really strange thing is that InDesign IS running on this machine, just not on the user account that I want to use, but on the user account that I set up as a test.

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Identifier: com.apple.Safari
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1 libSystem.B.dylib 0x96a9aa5c mach_msg + 72
2 libSystem.B.dylib 0x96ab94d8 libinfoDSmig_Query + 222
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8 com.apple.Safari 0x00010685 0x1000 + 63109
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10 com.apple.Safari 0x0000b980 0x1000 + 43392
11 com.apple.CoreFoundation 0x9036c7f5 -[NSSet makeObjectsPerformSelector:] + 181
12 com.apple.AppKit 0x90e0bd8e -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1533
13 com.apple.AppKit 0x90e01fba loadNib + 264
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17 com.apple.AppKit 0x90e0114c NSApplicationMain + 434
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0x94cf9000 - 0x94d17ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <062b391cc6becb098d8e5f4b32e50c4a> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x94d18000 - 0x94d61fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x94d8c000 - 0x94d8ffff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94d90000 - 0x94d90ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x94d91000 - 0x94e7ffef com.apple.PubSub 1.0.5 (65.19) <8a817c4eb3fa7e3517eb0cc5d02e5abd> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x94f4e000 - 0x94f8dfef libTIFF.dylib ??? (???) <0437eac77e4e874f566ec4219ad1b249> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94f8e000 - 0x94f9dffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <a2f7a163a74c134f6f17d497423436fe> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f9e000 - 0x94fa8feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x94fa9000 - 0x9501bfff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x960df000 - 0x960fcff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x960fd000 - 0x960fdfff com.apple.Carbon 136 (136) <a668670c206841fdcb893bfacddfd4b9> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x960fe000 - 0x96236fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x96237000 - 0x96243fff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x96261000 - 0x962beffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x962bf000 - 0x96407ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <2a585e8223b98b77e0d7d566770b98fd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x96408000 - 0x96426fff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x9646c000 - 0x964bbfff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x964bc000 - 0x968ccfef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x968d5000 - 0x96a91ff3 com.apple.QuartzComposer 2.1 (106.13) <dc04566811ab9c5316d1a622f42da8ba> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x96a92000 - 0x96bf9ff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x96bfa000 - 0x96c2cfff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96c2d000 - 0x96d77feb com.apple.QTKit 7.6.6 (1674) <ff784c2169c4214493a2b5153d80bd25> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96d8c000 - 0x96e47fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <0ca70ca8e67c1a76bee151d65b1e7398> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x96e48000 - 0x96e58fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <9a71429c74ed6ca43eb35e1f78471b2e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96e59000 - 0x96ee0ff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
0x96f23000 - 0x96f23ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x96f24000 - 0x96f39ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x96f3a000 - 0x96f41ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96f42000 - 0x972feff4 com.apple.VideoToolbox 0.484.2 (484.2) <35f2d177796ebb3b61f9d06593d1787a> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x972ff000 - 0x9731bff3 libPng.dylib ??? (???) <d37524fe884aa164ab7db93d4c803b64> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9731c000 - 0x977edfbe libGLProgrammability.dylib ??? (???) <d5cb4e7997a873cd77523689e6749acd> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x977ee000 - 0x978b5ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x978b6000 - 0x978b8fff com.apple.securityhi 3.0 (30817) <8c9db9ce1626eff2aff002549fb58d7d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x978b9000 - 0x97b35fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x97b36000 - 0x97b37ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x97b38000 - 0x97b3affd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x97b3b000 - 0x97b5affa libJPEG.dylib ??? (???) <38a243000d3abefeb9ff97e4657538a4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x97b5b000 - 0x97b6afff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x97b6b000 - 0x97bb6ff7 com.apple.CoreMediaIOServices 130.0 (935) <4ee695edd53f5aa200021a2f69d24f76> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x97bb7000 - 0x97c36ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97c37000 - 0x97c91ff7 com.apple.CoreText 2.0.4 (???) <c7a222be1b51a9954eae716adbd5626a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x97c92000 - 0x97c9effe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x97c9f000 - 0x97d2cff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x97d2d000 - 0x97d2dffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97d2e000 - 0x97d87ff7 libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Hi all, for a specific user on the system Safari won't start, the crash report is pasted below.
Safari starts up fine for the Guest account and admin accounts.
The user in question has a network home folder mounted on our server using AFP -
not sure this is relevant though really.
Very relevant, yes
Safari 4.1 & 5 appear to have a bug causing Safari to crash at startup for networked home users -
a good work-round is to disable webicons or create a local link to the file/folder, or to force Safari to store the icons locally...
See this thread for details
http://discussions.apple.com/thread.jspa?threadID=2453730&tstart=15&messageID=11 907026#11907026

PowerPoint file won't open under one user account, but does under another account

Hello,
I have a 10.9.5 macbook pro here that will not open a Powerpoint file under one user account. It is up-to-date with Software updates and Office 2008 is up-to-date as well. When I try to open the PowerPoint file, I get the message, "PowerPoint closed unexpectedly" and I can choose to Reopen (which opens a blank presentation) or OK (which closes PowrPoint). I have tried double-clicking the file from the Desktop where is resides, File --> Open from within PowerPoint and also saved it to a flash drive and tried opening from there. It does open under the admin account on the same machine and it will also open on other machines. Other PowerPoint files are opening fine...it's just a problem with the one file. The user has Read & Write privilege to the file. I tried Repairing Disk Permissions, I have tried deleting microsoft plist files, and lastly, have re-installed Office 2008. At this point, I can only think to try deleting the user account and re-adding it, but wanted to see if anyone had any ideas before I go that route.
Thanks in advance for any suggestions!

Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

One application won't open for one user

We are doing a rollout of Macbook Pros to a group of people. We have used migration assistant for 20 computers. One application will not open for one user on each of the computers. The applicaiton will open for users that are added, but not the admin user that the application was originally installed. We have tried uninstalling and reinstalling the application with the same results. The one user can not log in. The permissions look right for all files.

How about clarifying some things for me? Does each machine have a different admin user? What user installed the application that won't open (you say there is only one?) How many users on each machine - one or many? How many admin users are there? How many users are Standard or Managed users? What user "can not log in?" Is this on one machine or all machines? Which is the application that won't open, where is it installed, what are the permissions for the application, what are the permissions for the folder in which it's installed?
Are these computers on a network or operating standalone or does each person in the group have their own separate machine?
From where did you migrate for these 20 computers and why did you use Migration Assistant? MA is not the correct tool for doing a multi-system configuration. This is usually done using a net-based installation from a machine running OS X Server or from an XServe or by creating a standard system DVD and installing via ASR.

Safari won't open for one user but does for other

I have 2 users on my mac. Out of nowhere, the Safari application will not open when I am logged in but works fine with my other user (where I am currently writing from). When I'm logged in, it hangs but the application never opens...just the searching colored ball over the application headings at the top making have to force quit to do anything else. I have the most recent version of everything and haven't even updated or installed anything within the last week. Just stopped working. I've read many different suggestions about removing plug ins and other files from various libraries. I do not have the Leopard install disks to try re-installing as it was installed at the genius bar for me as my DVD drive does not read any install disks. I'm at a total loss. How can it work with one user and not another--it's the same computer...Thanks.

OK--So I kept searching through all the discussions for other possible solutions....each time removing some file and putting it on my desktop and trying again. Well something worked. I have the following folders now on my desktop that were removed
Hard drive > Users > Your username > Library > Safari > Downloads.plist
Hard drive > Users > Your username > Library > Safari > History.plist
Hard drive > Users > Your username > Library > Safari > formvalues
Hard drive > Users > Your username > Library > Preferences > com.apple.Safari.plist
Hard drive > Users > Your username > Library > Cookies > cookies.plist
Hard drive > Library > InputManagers
Hard drive > Users > Your Username > Library > InputManagers
Hard drive > Users > Your username> Library > Caches > com.apple.safari
Hard drive > Users > Your username> Library > Caches >Metadata > Safari
The last file I dragged to the desktop was the form values folder. No idea what actually worked but it's up and running and actually moving faster than before.
Question now is do I trash all these folders I dragged out to the desktop? Or do some need to go back? Any other safari maintenance I should do now that it's open? I emptied the cache and cleared the history. Just trying to be preventative. Thanks iBod for your suggestions and I hope this helps someone else as it appears that many have had this issue.

Scanner won't work with one user but will work with another

Tonight I used my scanner and it worked fine. Then a few minutes later I tried to scan another documentand it wouldn't work. I finally logged off, and switched users (to Administrator) and I was able to use thescanner. I don't know why it works for one user but not the other. (This is very inconvenient.) What do I need to do to fix it?

Hi Rustyintegrale,
A couple of questions...
1. Does the unit immediately kernel panic when power from the bus hits the drive?
2. Does it happen in multiple users?
3. If you startup, interrupt the boot process and boot to the startup manager (by holding option on startup) and then plugin the SuperDrive does it kernel panic there as well?
When a peripheral causes a unit to go into this state, there's little that can be done to troubleshoot from a software perspective. Especially if your answer to all three questions above was "yes." You can certainly try resetting the PRAM & SMC, to see if there is any change. But, I think the next best step might be to bring the machine and this optical drive to see a qualified technician.

Indesign CS2 won't start in Windows 7 64 bit?

Hi
I just got a new computer and I am having problems with Indesign.
When I try to start it I just get a message that says Indesign quit working and have to close it.
No automatic fix or other information.
I had it installed and working in Windows 7 32bit with no problems.
Does anyone have any ideas?
Mike

Bob, it does work for me.
In principle, there is absolutely no reason why 32-bit software wouldn't run in a 64-bit OS. A lot of software written for 32-bit Windows XP does. Current editions of Photoshop are installed twice, in a 64-bit version allowing more memory to be used by the application, and a 32-bit version providing compatibility with 32-bit plugins.
The one exception to this rule of thumb is anything remotely hardware-related, and software requiring low-level access to the system. Device drivers will have to be 64-bit.
There may be other issues, such as tighter access restrictions for program folders and the Windows registry, which were first introduced in Windows Vista. Most well-written software will handle this correctly, though. Indesign seems to. I have not done extensive testing yet, but on first glance, things are working fine. Getting Indesign to run - which this thread seemed to be about, considering the title - certainly was no problem at all.
Cheers,
Michael

IMovie won't open for one user.

Hi, I recently installed the iLife 09 on my machine and all was fine.
I am now having problems opening iMovie to the extent that the icon bounces and then I get the box saying that the application has quite but nothing else is effected.
I set up a guest account on the machine and open iMovie and it was fine.
I seem to need to stop iMovie looking for the last project that was open as I guess that it has corrupted in some way.
Any suggestions would be greatly appreciated.
Details of the crash log are below.
Thanks in advance for your help.
Process: iMovie [82962]
Path: /Applications/iMovie.app/Contents/MacOS/iMovie
Identifier: com.apple.iMovie8
Version: 8.0 (717)
Build Info: iMovieApp-7170000~52
Code Type: X86 (Native)
Parent Process: launchd [106]
Date/Time: 2009-03-20 10:35:29.524 +0000
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000002f
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x92b8b688 objc_msgSend + 24
1 com.apple.AppKit 0x9404272e -[NSFontManager collectionNames] + 43
2 com.apple.AppKit 0x9404034c -[NSFontPanel initWithContentRect:styleMask:backing:defer:] + 569
3 com.apple.AppKit 0x93e16e5a -[NSPanel init] + 103
4 com.apple.AppKit 0x94040073 +[NSFontPanel sharedFontPanel] + 111
5 com.apple.iMovie8 0x00040168 0x1000 + 258408
6 com.apple.AppKit 0x93d1b3a3 -[NSApplication run] + 83
7 com.apple.AppKit 0x93ce88a4 NSApplicationMain + 574
8 com.apple.iMovie8 0x00003ed9 0x1000 + 11993
9 com.apple.iMovie8 0x0000333c 0x1000 + 9020
10 com.apple.iMovie8 0x00003269 0x1000 + 8809
Thread 1:
0 libSystem.B.dylib 0x91a4a3ae _semwaitsignal + 10
1 libSystem.B.dylib 0x91a74d0d pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x94f9bb32 glvmDoWork + 162
3 libSystem.B.dylib 0x91a74095 pthreadstart + 321
4 libSystem.B.dylib 0x91a73f52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x15802740 ebx: 0x9404285e ecx: 0x92c2baa8 edx: 0x0000000f
edi: 0xa08eed60 esi: 0xa05360cc ebp: 0xbffff7f8 esp: 0xbffff658
ss: 0x0000001f efl: 0x00010202 eip: 0x92b8b688 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000002f
Binary Images:
0x1000 - 0x311ff4 com.apple.iMovie8 8.0 (717) <5342ec0f61428b6cdaff59f185efb31a> /Applications/iMovie.app/Contents/MacOS/iMovie
0x3aa000 - 0x3e3fe3 com.apple.MPEG2TSDecoder 1.0 (84) <c7b8aff82054420e9439566b4e3ce95f> /Applications/iMovie.app/Contents/Frameworks/Mpeg2TsDecoder.framework/Versions/ A/Mpeg2TsDecoder
0x419000 - 0x43afff com.apple.iWidgets 1.0.0 (24) /Applications/iMovie.app/Contents/Frameworks/iWidgets.framework/Versions/A/iWid gets
0x44b000 - 0x4eeff4 com.apple.DotMacKit 47 (3.0.2L) <5c3ff2ba71243df9b19719dd4d543798> /Applications/iMovie.app/Contents/Frameworks/DotMacKit.framework/Versions/A/Dot MacKit
0x551000 - 0x552ff7 com.apple.Helium 3.0.0 (157) <e042b44b72555716f41855d3e57e149f> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
0x556000 - 0x61fff5 com.apple.DiscRecording 4.0.3 (4030.4.3) <f985693413a9d58893068d35568de054> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x68a000 - 0x68bfff +com.bensyverson.dvmatte.autopicker 1.0 (1.0) <5fb2d0c9d6d7036ef739da7ce5bad36e> /Applications/iMovie.app/Contents/Frameworks/DVMAutopick.framework/Versions/A/D VMAutopick
0x690000 - 0x7c2fe4 com.apple.Helium.HeliumRender 2.0.0 (157) <d54435f78fd3672132cb46c51a64a4c4> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumRender.framework/Versions/A/HeliumRender
0x818000 - 0x818ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x855000 - 0x887fff com.apple.FWAVCPrivate 1.0 (43) /System/Library/PrivateFrameworks/FWAVCPrivate.framework/FWAVCPrivate
0x8af000 - 0x8cbff7 GLRendererFloat ??? (???) <dcdc2e0de7fb9a52d99e529c3688f26d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x121c5000 - 0x12348fe3 GLEngine ??? (???) <bfbd7ce69ea896a6b38d6232b01cdeda> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x12376000 - 0x125d4fe9 com.apple.ATIRadeonX2000GLDriver 1.5.36 (5.3.6) <35c66ba8b2ca691841fa33165af9d22f> /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle/Contents/MacOS/ATIRade onX2000GLDriver
0x136af000 - 0x136b2fff com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x136b8000 - 0x1371dfde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x1373d000 - 0x137affff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x16008000 - 0x16200fff com.apple.RawCamera.bundle 2.0.13 (435) <083354ccec68bf7c9fc99523a5838f92> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x900cd000 - 0x900fafeb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0x96ff9000 - 0x9701dfeb libssl.0.9.7.dylib ??? (???) <c7359b7ab32b5f8574520746e10a41cc> /usr/lib/libssl.0.9.7.dylib
0x97063000 - 0x9706bfff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9706c000 - 0x970abfef libTIFF.dylib ??? (???) <3589442575ac77746ae99ecf724f5f87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x970fe000 - 0x97127fff com.apple.CoreMediaPrivate 15.0 (15.0) /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x97128000 - 0x9725bfff com.apple.CoreFoundation 6.5.5 (476.17) <4a70c8dbb582118e31412c53dc1f407f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9725c000 - 0x97296fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Hi
I would delete iMovie preference file. Then iMovie makes a new and fresh one.
You find it.
Macintosh HD (boot-drive)/Users/Your Log-in account/Library/Preferences
and is named.
com.apple.iMovie.plist eventually it can be named
com.apple.iMovie7.plist or
com.apple.iMovie8.plist
When iMovie IS NOT running - move this/them out to desktop and now start iMovie.
Yours Bengt W

Help! InDesign CC won't start on this darn PC!

I work cross-platform - an iMac at work and a PC at home. Have never had any problems with all the CC programs until I updated my InDesign CC on the PC to the (2014) version. All of a sudden it will not get past the splash screen - just hangs and crashes with a "cannot open" comment. The following is from the crash details window:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    InDesign.exe
Application Version:    9.0.0.244
Application Timestamp:    5176dcdf
Fault Module Name:    ObjectModel.dll
Fault Module Version:    9.0.0.244
Fault Module Timestamp:    5176dcd0
Exception Code:    c0000005
Exception Offset:    000224da
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
I've been looking through the forums; tried deleting my preferences (no good), uninstalling and reinstalling the older version (which used to work just fine) only to have the same thing keep happening. I'm a long-time Mac user and just started using the home PC for outside work. Anyone help me so I don't have to ask my software engineer husband who DETESTS Macs and all things Adobe? I'll never hear the end of it.
PC is a Dell Inspirion 530 running Windows 7 Professional, 4GB RAM, 64-bit operating system.
InDesign CC currently installed is v 9.0

Did you use the Cleaner Tool to uninstall: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6. As a last resource I would try restore to a date before the installing and start all over.

[solved] xorg won't start as normal user?

Just finished a new install on a computer and am unable to start x as a standard user. It works fine as root though
checking my logs there are no Errors though stopping the x server from running.
Last edited by farkenell (2009-05-24 10:48:01)

I take it that you want X to start as soon as you boot-up ?
If so, your /etc/inittab file needs editing, as 'root'. Here's mine which
starts KDE at boot-up:
# /etc/inittab
# Runlevels:
# 0 Halt
# 1(S) Single-user
# 2 Not used
# 3 Multi-user
# 4 Not used
# 5 X11
# 6 Reboot
## Only one of the following two lines can be uncommented!
# Boot to console
#id:3:initdefault:
# Boot to X11
id:5:initdefault: ### <<< UNCOMMENT THIS LINE. Ensure the others are commented-out
rc::sysinit:/etc/rc.sysinit
rs:S1:wait:/etc/rc.single
rm:2345:wait:/etc/rc.multi
rh:06:wait:/etc/rc.shutdown
su:S:wait:/sbin/sulogin -p
# -8 options fixes umlauts problem on login
c1:2345:respawn:/sbin/agetty -8 38400 vc/1 linux
c2:2345:respawn:/sbin/agetty -8 38400 vc/2 linux
c3:2345:respawn:/sbin/agetty -8 38400 vc/3 linux
c4:2345:respawn:/sbin/agetty -8 38400 vc/4 linux
c5:2345:respawn:/sbin/agetty -8 38400 vc/5 linux
c6:2345:respawn:/sbin/agetty -8 38400 vc/6 linux
ca::ctrlaltdel:/sbin/shutdown -t3 -r now
# Example lines for starting a login manager
#x:5:respawn:/usr/bin/xdm -nodaemon
#x:5:respawn:/usr/sbin/gdm -nodaemon
x:5:respawn:/usr/bin/kdm -nodaemon #### <<<< UN-COMMENT THIS LINE. Ensure the others are commented-out
#x:5:respawn:/usr/bin/slim >& /dev/null
# End of file
I've indicated the lines which need un-commenting.
Just ensure that you comment-out the rest, as shown.
Hope this helps...
Deej
Last edited by deej (2009-05-24 08:12:29)

InDesign CC won't start

I am using the new 27 inch iMac running Mountain Lion. I am a registered Creative Cloud user. I just installed InDesign CC and it will not start. When the splash screen appears, I get the error message in the image below.
I installed it on an identical iMac configured the same way and it runs fine. Any suggestions?

Sorry about the confusion. I changed computers and my sign in is different. I am iggy3003.
I did exactly that and it works fine, as does Illustrator, which is also acting up. But all my internet settings, email specs, everything is under the other user. Any idea what might be interferring with InDesign under the first user? Any way to troubleshoot that?

Safari won't open for one user...but will for another

Hi, I have been running Safari successfully on my iMac for as long as I can remember. On Leopard 10.5.6 (because of compatibility issues I am no higher...). Anyway, yesterday Safari 'unexpectedly quit' one day and has stopped working completely. I click the icon (from either the dock or applications folder), it opens and I get a blank window and nothing else. I click and hold on the icon and see that the application is not responding.
For the purposes of troubleshooting I logged in as another user and tried Safari: boom, opened straight off. So, I tried deleting:
1. safari.plist file
2. Cookies folder
3. Bookmarks
Ummm...any other ideas anyone?

HI,
You need to update your system software to 10.5.8 in order to run the latest version of Safari as noted here. http://www.apple.com/safari/download/ *Don't download from that link.* Go to your Apple Menu/Software Updates.
*This update may restart your Mac several times after the update. It's okay!* Just let your Mac do it's job.
After you have finished with the update, repair disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn
Message was edited by: Carolyn Samit

Mouse won't scroll for one User but works for another

I recently updated to a new Imac and restored the computer from time machine from our old IMac which didn't have mountain lion update. All works fine except when logged onto our Kids account the mouse wont scroll pages by sliding finger on the mouse. Tried changing in Preferences when logged on to this user to no avail. Mouse scrolls perfectly when logged on as Administrator.

Hi Mick, this is a new one on me!?
Were these Kids' account migrated from the older OS version? If so I suspect some 3rd party app that is no longer working in 10.8
One way to test is to Safe Boot from the HD into one of those accounts, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for action in Safe Mode...
Reboot, test again.
If it only does it in Regular Boot, then it could be some 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed. Also look in System Preferences' Other row.

Logitech HD Pro Webcam C920 Won't Work Under One User Account in Windows Vista 32-bit

My Logitech HD Webcam C920 seems to work fine online on Flash Player under all user accounts except one. How do I fix this without having to delete that user account?

Thing is (and this is just basic troubleshooting principles):
If it works (under any account at all), - it ISN'T the camera, or it wouldn't work at all. Likewise, if it DIDN'T work under any account, it COULD be the camera.
If it works (under any account at all), - it ISN'T flash player, or it wouldn't work at all. Likewise, if it DIDN'T work under any account, it COULD be Flash Player.
So the problem HAS to be specific to this one account, and some setting(s) for the account, since the plug-in and hardware have already been proven to be working.
Unless you can pinpoint what setting for this one accoiunt is preventing it from working, you'll most likely have to create a new account to use it.

InDesign C3 won't start as one user

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