InDesign CC (2014) running very slowly
InDesign CC (2014) is running too slowly to use - it just crawls, with many seconds between a click and the response.
It is up to date and was running fine until yesterday afternoon. I can think of no reason for the sudden degradation. I'm running Windows 7. I have renamed the preference files and I have uninstalled and reinstalled InDesign, to no effect. Any thoughts welcome.
I have renamed both Adobe folders and copied across the fresh folders from the second user account. I had to boot into Safe mode to do so, as processes were locking both folders.
However, despite that surgery, InDesign is still freezing after it starts. It appears to start normally and fires up quickly, but then immediately freezes. So if you have any other ideas, I'd be grateful to hear them.
Similar Messages
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InDesign 5.5 running very slowly on a new mac with 24GB RAM????
Clean install everything new, everything updated and we're getting spinning wheel and lag on a document that older computers with a fraction of this power aren't having a problem with at all. (These problems persist with other documents of various sizes and complexity.)
specs 2x2.4ghz quad-core intel xeon
24GB 1066mhz RAM
solid state drive for programs
7200RPM drive for filesTracy, all your replies to go the same place. No real point in 4 replies, just post one with all the info -- we all see them.
Too much RAM... Is there such a thing?
Well, there was a smiley-face for a reason. While I would be lying if I said there was never a bug or a problem from having too much RAM, such problems are extremely rare in modern systems, and you should look pretty much everywhere else for the cause, first. For one thing, your not-the-right-item process listing shows:
PID Process Name User CPU Real Mem Virtual Mem
1256 InDesign TheBeast 2.3 1.34 GB 2.33 GB
InDesign is only using 1.4 GB of your RAM, though the InDesign process thinks it might be using 2.4 GB of RAM.
One thing it does mean is that your OS X kernel is running in 64-bit mode (well, with 64-bit addressing), which need not have been the case if your machine had less than 4GB of RAM. But there are plenty of people who have InDesign running on such powerful machines. Maybe the problem is your Beast? Again, just kidding.
By the way, you mentioned CS5 in an earlier post. I hope you're aware that CS5.5 files are not backwards-compatible to CS5. If you wish to do work in CS5.5 and open it in CS5, you're going to have some issues. The workaround is to Export the CS5.5 file as IDML, which CS5 can then read. This isn't really a favored workflow, though. Hopefully you don't plan on doing very much movement between CS5 and CS5.5... -
Runs VERY slowly--pages change very slowly
Chrome will run fast.
Oh, sorry! Here are the infos to my computer system:
I work with the latest version of Indesign 2014.0.
My document is about 107MB and it is full of PDFs/JPGs/PSDs and other
Links. But i don't think, that it's because of that. Because sometimes it works
fine. And then, all of a sudden, InDesign runs very slowly... -
my 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort ... ran CleanMyMac and freed up about 30GB of space but didn't help ... ran AdwareMedic so that's been sorted but the other issues that came up on the EtreCheck I need help with however i can't figure out how to paste the results on this page
thanks thomas ... here it comes
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 5:03:07 PM GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2009) (Verified)
MacBook Pro - model: MacBookPro5,2
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:36
Disk Information: ℹ️
FUJITSU MHZ2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s world too (disk0s2) / : 319.21 GB (30.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
/etc/hosts - Count: 29 - Corrupt!
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Support]
/System/Library/Extensions
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Firewall: Path: /Library/StartupItems/Firewall
RetroRun: Path: /Library/StartupItems/RetroRun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS4ServiceManager.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.versioncueCS3.plist [Support]
[loaded] com.adobe.versioncueCS4.plist [Support]
[running] com.atomicbird.macaroni.launchd.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.prosofteng.DGMonitor.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
CNQL1210_ButtonManager ApplicationHidden (/Library/CFMSupport/CNQL1210_ButtonManager.app)
System Events ApplicationHidden (/System/Library/CoreServices/System Events.app)
Mail Application (/Applications/Mail.app)
Firefox Application (/Applications/Firefox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader 9/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Calendar Application (/Applications/Calendar.app)
Skype Application (/Applications/Skype.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
MouseWorks Background Application (/Library/Application Support/Kensington/MouseWorks.prefPane/Contents/Resources/Support/MouseWorks Background.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
EPPEX Plugin: Version: 3.0.0.0 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
ContentUploaderPlugin: Version: 1.2 [Support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown [Support]
PDEPrint: Version: 2.0 [Support]
DirectorShockwave: Version: 11.5.2r602 [Support]
PDF Browser Plugin: Version: 2.4.2 - SDK 10.2 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Support]
DivXBrowserPlugin: Version: 1.3 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
User internet Plug-ins: ℹ️
QuickTime Plugin: Version: 6.5.1
fbplugin_1_0_0: Version: Unknown [Support]
Safari Extensions: ℹ️
Ultimate [Installed]
3rd Party Preference Panes: ℹ️
ASM [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Macaroni [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
G-DRIVE Mini [Local]
Total size: 999.86 GB
Total number of backups: 7
Oldest backup: 2014-07-09 00:13:07 +0000
Last backup: 2014-12-10 22:18:57 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% firefox
1% mds_stores
0% mdworker
0% Skype
Top Processes by Memory: ℹ️
348 MB firefox
137 MB Skype
122 MB mds_stores
120 MB com.apple.IconServicesAgent
73 MB Dropbox
Virtual Memory Information: ℹ️
1.26 GB Free RAM
1.74 GB Active RAM
477 MB Inactive RAM
543 MB Wired RAM
503 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 04:58:09 PM Self test - passed
Dec 29, 2014, 10:58:04 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105804_[redacted].hang
Dec 29, 2014, 10:54:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105433_[redacted].hang
Dec 29, 2014, 10:52:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105233_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105024_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Skype_2014-12-29-105024_[redacted].hang -
Mac is running very slowly.
Hi Apple Community,
My mac has been running very slowly, and there has been several other problems as well. I have a early 2009 iMac, running OS X 10.9.5. First of all, I have recently moved all of my photos and music to an external hard drive to clear up the internal hard drive, and Time Machine is also backing up to an external hard drive, and the internal hard drive is now about 60% free. I thought that would be able to get my Mac to run quicker, but it is still has slow as it was before. I have read recent community posts on what to do about this, one suggested downloading Etresoft to get a report on the condition of my mac. I ran Etresoft (I honestly don't know what to make of anything in the report), and the report is here:
Problem description:
Mac runs very slowly, applications will take longer than usual to open. Internal hard drive is about 60% full, and 3 external hard drives are used to hold photos, music, and backups.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 10:50:02 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:29:2
Disk Information: ℹ️
Hitachi HDT721032SLA380 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (170.11 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS08
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Seagate BUP Slim SL 2 TB
EFI (disk1s1) <not mounted> : 210 MB
SEAGATE (disk1s2) /Volumes/SEAGATE : 2.00 TB (1.12 TB free)
Western Digital Ext HDD 1021 1 TB
EFI (disk2s1) <not mounted> : 210 MB
time machine backup (disk2s2) /Volumes/time machine backup : 999.86 GB (34.33 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Norton Solutions Support/Norton Personal Firewall
[not loaded] com.symantec.driver.NPF (3.0.3) [Support]
/System/Library/Extensions
[not loaded] com.microsoft.driver.MicrosoftKeyboard (5.1) [Support]
[not loaded] com.microsoft.driver.MicrosoftMouse (5.1) [Support]
[loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
[not loaded] com.symantec.kext.ips (3.2f8) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Daemons: ℹ️
[running] com.seagate.TBDecorator.plist [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.seagate.dashboard.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Calendar Application (/Applications/Calendar.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Musicnotes: Version: 1.18.9 [Support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
Scorch: Version: 6.1.0 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Support]
Picasa: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
BrowserPlus [Support]
Flash Player [Support]
Microsoft Keyboard
Microsoft Mouse
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
SEAGATE: Disk size: 2.00 TB Disk used: 877.11 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 1
Oldest backup: 2014-12-16 04:25:50 +0000
Last backup: 2014-12-16 04:25:50 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 877.11 GB X 3)
Top Processes by CPU: ℹ️
7% backupd
4% mdworker
4% WindowServer
0% AppleSpell
0% ps
Top Processes by Memory: ℹ️
165 MB com.apple.WebKit.WebContent
79 MB Safari
79 MB Seagate Dashboard
75 MB Finder
54 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
45 MB Free RAM
599 MB Active RAM
554 MB Inactive RAM
325 MB Wired RAM
571 MB Page-ins
4 MB Page-outs
Diagnostics Information: ℹ️
Dec 27, 2014, 10:29:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-22295 3_[redacted].crash
Dec 27, 2014, 10:21:42 PM Self test - passed
Dec 27, 2014, 02:53:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-14534 7_[redacted].crash
Dec 27, 2014, 07:26:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-27-07260 5_[redacted].crash
Dec 26, 2014, 07:21:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-19214 0_[redacted].crash
Dec 26, 2014, 01:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-26-13170 3_[redacted].crash
Dec 25, 2014, 11:51:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-23514 0_[redacted].crash
Dec 25, 2014, 09:27:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-21273 3_[redacted].crash
Dec 25, 2014, 06:48:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2014-12-25-184821_[reda cted].crash
Dec 25, 2014, 12:00:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ControlCenter_2014-12-25-12002 4_[redacted].crash
So if someone could please explain what this means, or suggest some other ways to find out what is wrong with my Mac, it would be extremely helpful.
Thanks
MorganYou need to uninstall all Norton Antivirus softwarwe/ utilities.
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
Also, uninstall all Seagate hard drive software.
In addition, you need to install more RAM into your iMac.
Your year and model IMac can take a max. total of 8 GBs of RAM.
I strongly recommend that you purchase and install the maximum amount of RAM.
Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com). -
Macbook Pro has begun to run very slowly. Is there any way to fix this?
Yesterday my mac started to run very slowly to the extent that it takes far longer to open files, apps and even startup. There is no reason in particular I can think of for this happening - computer was used normally that day.
I have run diskutility and the HD seems to be fine.
Any help would be greatly appreciated.
EtreCheck:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:25:48
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 629.3 GB (317.48 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 120 GB (17.32 GB free)
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.logmein.hamachi (1.0)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.logmein.hamachi.plist 3rd-Party support link
[System] com.motorola-mobility.mmcfgd.plist 3rd-Party support link
[System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
[System] com.logmein.hamachimb.plist 3rd-Party support link
[System] com.motorola.MDMUpdater.plist 3rd-Party support link
[System] com.motorola.motohelper.plist 3rd-Party support link
[System] com.motorola.motohelperUpdater.plist 3rd-Party support link
[System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Google Drive
Autodesk 360
HPEventHandler
HP Scheduler
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.1.2f1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Trusteer Endpoint Protection 3rd-Party support link
Old Applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 586.08 GB Disk used: 290.40 GB
Destinations:
SAMSUNG [Local] (Last used)
Total size: 931.18 GB
Total number of backups: 3
Oldest backup: 2013-12-21 16:15:17 +0000
Last backup: 2014-02-15 15:15:17 +0000
Size of backup disk: Adequate
Backup size 931.18 GB > (Disk used 290.40 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% mdworker
1% Safari
0% Google Chrome
Top Processes by Memory:
197 MB Safari
141 MB com.apple.WebKit.WebContent
106 MB com.apple.IconServicesAgent
98 MB Google Chrome
74 MB Google Drive
Virtual Memory Information:
3.73 GB Free RAM
2.61 GB Active RAM
804 MB Inactive RAM
903 MB Wired RAM
854 MB Page-ins
0 B Page-outsThings You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Problem description:
MacBook Pro mid-2012 - installed Yosemite, and the system now crawls. Webpages have very delayed responses, can take 30+ seconds to react to typing or selection. I turned off FileVault, that did not appear to help. Emptied the trash, removed some obsolete fonts. Any help for what else to try would be much appreciated.
EtreCheck version: 2.0.11 (98)
Report generated November 30, 2014 at 4:10:51 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
DELL 1901FP 1280 x 1024 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 16:36:35
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
disk0s2 (disk0s2) <not mounted> : 749.30 GB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Book 640.14 GB
S.M.A.R.T. Status: Verified
My Book (disk3s1) /Volumes/My Book : 640.13 GB (2.29 GB free)
HP Officejet J6400 series
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Toshiba External USB 3.0 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 2.00 TB (544.67 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Boom.app
[loaded] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.4.19) Support
[not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) Support
[not loaded] com.vmware.kext.vmnet (0143.58.62) Support
[not loaded] com.vmware.kext.vmx86 (0143.58.62) Support
[not loaded] com.vmware.kext.vsockets (90.4.24) Support
/System/Library/Extensions
[not loaded] com.SiliconImage.driver.Si3132r5 (1.5.16) Support
[not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) Support
[not loaded] com.devguru.driver.DIFMCDFree (1.1.0) Support
[not loaded] com.devguru.driver.DIFMSerial (1.1.0) Support
[not loaded] com.fklt.driver (1.8.0) Support
[not loaded] com.novatelwireless.driver.3G (2.2.8) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (2.2.8) Support
/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) Support
Startup Items: ℹ️
ProTec6: Path: /Library/StartupItems/ProTec6
SATARaid5Daemon: Path: /Library/StartupItems/SATARaid5Daemon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.wacomtablet.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.icyblaze.iDocumentHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.roamingclient.cell.mac.roamingclient.plist Support
[not loaded] com.sierrawireless.SierraReset.plist Support
[running] com.sierrawireless.SWoCMon.plist Support
[invalid?] com.sierrawireless.SWoCTool.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Boom Application (/Applications/Boom.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Helper UNKNOWN (missing value)
Reminders Application (/Applications/Reminders.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Box Sync Application (/Applications/Box Sync.app)
Dropbox 3 Application (/Applications/Dropbox 3.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 60 Check version
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
WacomNetscape: Version: 1.1.0-5 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.5r635 Support
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.1 Support
ZoomUsPlugIn: Version: ZoomBundleVersionNumber - SDK 10.9 Support
Safari Extensions: ℹ️
Omnibar
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
NTFS-3G Support
Tuxera NTFS Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 64
Oldest backup: 2013-11-30 08:18:51 +0000
Last backup: 2014-11-30 05:20:09 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
66% backupd
22% mtmfs
9% Box Sync
3% WindowServer
3% iTunes
Top Processes by Memory: ℹ️
735 MB backupd
129 MB Google Chrome
86 MB mds_stores
77 MB iTunes
69 MB firefox
Virtual Memory Information: ℹ️
28 MB Free RAM
1.65 GB Active RAM
1.64 GB Inactive RAM
1.28 GB Wired RAM
22.18 GB Page-ins
204 MB Page-outsMy apologies - this post was duplicated inadvertently. Please use: MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
Thanks! -
Hi, My iMac is running very slowly...please help
Hi, My iMac is running very slowly; both to start up and opening documents and apps like safari. I'me a simple web, mail and document user. I have run the Entrecheck - see below. Many thanks for any assistance you can offer.
EtreCheck version: 1.9.11 (43) - report generated 6 June 2014 18:06:10 BST
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 3 days 9:24:59
Disk Information:
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (776.99 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
HP Officejet 6500 E709n
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.19) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.19) Support
[kext loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[running] com.logmein.logmeinserver.plist Support
[loaded] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.sonos.smbbump.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDRAIDDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[failed] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
[running] com.wdc.raidmanagerstatusmenu.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.660 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 1.4 Support
LogMeIn: Version: 1.0.660 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.660 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
NP_2020Player_IKEA: Version: 5.0.7.0 Support
AdobePDFViewer: Version: 10.1.9 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Franker: Version: 1.3.1
Print Plus: Version: 1.1.0.2
Exposer: Version: 1.1
Close All Tabs: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
RealPlayer Plugin: Version: Unknown
3rd Party Preference Panes:
Flash Player Support
Trusteer Endpoint Protection Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 207.08 GB
Destinations:
MyBook [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 207.08 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
0% softwareupdated
0% mds
0% hidd
0% launchservicesd
Top Processes by Memory:
78 MB com.apple.WebKit.WebContent
74 MB Safari
25 MB Officejet_6500_E709n__8619E1_
25 MB Finder
20 MB WindowServer
Virtual Memory Information:
202 MB Free RAM
642 MB Active RAM
470 MB Inactive RAM
841 MB Wired RAM
4.79 GB Page-ins
184 MB Page-outsYou have a LOT of crapware installed on your computer. I noticed:
[loaded] com.sonos.smbbump.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDRAIDDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
Follow the developers instructions for each app and uninstall. Then restart in Safe Mode and then restart normally and retest.
OS X does not need third party apps to run well, and WD's software is total garbage and should be ignored. Their external HD's are pretty poor too, the enclosures WD uses tend to create a lot of issues with OS X. I would recommend buying higher quality EHDs, something like OWC Mercury Elite Pro series. -
My Mac Air is running very slowly
My Mac Air has started running very slowly. It is running Yosemite 10.10.2
Hello All,
Same frustrating problem here with my MBA. It's running slow, fans are running at full throttle from boot to power down, the apparently notorious known kernel_task process using between 200-400% CPU resources and some 450MB memory.
I have been reading hundreds of good support community threads, tried all reasonable advises such as resetting SCM, PRAM, upgrading from Maverick to Yosemite 10.3.3, endless chats with Apple support (nice peoples, but no help). I am getting desperate and close to deaf listing to the fans in my MBA.
Have seen several good supportive posts from Etresoft in various communities and now here again. Took the opportunity to download linked error check software and have inserted result below. I do however not expect this will really help in finding a solution, but you never know.
ANY advise and feedback appreciated (y)
Cheers,
Torben
Problem description:
MBA fans running at full speed from boot to shutdown. Kernel_task process consumes huge amount of memory and CPU resources….
EtreCheck version: 2.2 (132)
Report generated 5/1/15, 9:03 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 179 - SN = D86432606CQF90JA0
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:13:49
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MacIntosh HD (disk1) / : 120.10 GB (106.85 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Daemons: ℹ️
[failed] com.apple.spirecorder.plist
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
MacIntosh HD: Disk size: 120.10 GB Disk used: 13.26 GB
Destinations:
MAC_BACKUP [Local]
Total size: 0 B
Total number of backups: 2
Oldest backup: 2015-04-26 12:23:22 +0000
Last backup: 2015-04-26 12:55:25 +0000
Size of backup disk: Too small
Backup size 0 B < (Disk used 13.26 GB X 3)
Top Processes by CPU: ℹ️
18% mds
17% mds_stores
10% WindowServer
2% Safari
1% com.apple.WebKit.WebContent(2)
Top Processes by Memory: ℹ️
413 MB kernel_task
213 MB com.apple.WebKit.WebContent(2)
160 MB mds_stores
57 MB mdworker(8)
57 MB Safari
Virtual Memory Information: ℹ️
813 MB Free RAM
3.20 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 1, 2015, 08:45:59 AM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-05-01-084559 _[redacted].crash
May 1, 2015, 08:44:47 AM Self test - passed -
InDesign CC 2014 is very very slow when working with a table.
InDesign CC 2014 is very very slow when working with a table. Every 1/2 - 1 hour it nearly falls back, impossible to work with. While this project must be finshed quite soon..
What the hell is the matter with this Creative Cloud. I havea very fast iMac form 2014. I closed all other programmes, even cannot listen to music now. More people with this problem??
Martien@Martien – How complex is your table?
How many cells? Merged ones as well?
Complex formatting of texts inside the cells?
Complex formatting rules of table rows and/or columns?
Many images inserted?
If yes, and the table is running through many text frames of many pages, I fear, you can do nothing against slowness.
Nothing but: Greek text, not showing the page contents in the Pages Panel, in short: anything you can do to get better performance in redrawing of the screen.
If you have the chance to break up one big table in several parts, do that and edit its parts one after another isolated. Pehaps in different documents.
Then merge the parts in one table, if you want to flow it from page to page.
Uwe -
Computer has been running very slowly for some time and I have decided to try and find out what is wrong.
I have several folders on my desktop, some of which contain many jpegs. I know I they are causing part of the problem. Can I just put all the folders into one folder and move that new folder to the documents folder in my home folder?
I have never emptied my downloads folder. Does that play a role in my computer being slow?
I don't know how much of these are relevant but maybe?
Computer came with 10.6 and has been updated to Yosemite.
I have a bootable clone on my external HD which I use as a backup. Today, for the first time, I can't boot from the external.
I am the only user of the machine, but I do have another account. Last night I tried to switch users and it just wouldn't switch. I waited over 5 minutes.
I have emptied all trash (desktop, iTunes, iPhoto) and have reset Safari (clear history and website data).
I looked at activity monitor and though I'm not sure what I'm looking I copied these numbers:
for the CPU %used was System .71 (and that was in red), user .91 and idle 98.2
for the memory I have 2.0G memory and am using 1.94
for disk activity data read/sec is 758 kb and data written /sec 12.0 KB (in red)
Thanks for any help/advoce.
DaveLinc
Thank you for offering to help.
The computer is very slow to boot up. So, here is the log from a second start-up this morning:
2/28/15 10:35:07.713 AM warmd[31]: [_bootcachectl_playlist_for_file:3197] Unable to generate playlist for file: 2 No such file or directory
2/28/15 10:35:07.713 AM warmd[31]: [_bootcachectl_playlist_for_file:3197] Unable to generate playlist for file: 2 No such file or directory
2/28/15 10:35:07.968 AM warmd[31]: [_bootcachectl_playlist_for_file:3197] Unable to generate playlist for file: 2 No such file or directory
2/28/15 10:35:08.044 AM warmd[31]: [_bootcachectl_playlist_for_file:3197] Unable to generate playlist for file: 2 No such file or directory
2/28/15 10:35:09.724 AM CoreServicesUIAgent[264]: unexpected message <OS_xpc_error: <error: 0x7fff76885c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76885f70> { length = 18, contents = "Connection invalid" }
}>
2/28/15 10:35:09.733 AM com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.E0C1684B-7B49-416C-B38D-BC901F02D0E9[570]) Service exited with abnormal code: 1
2/28/15 10:35:10.465 AM CoreServicesUIAgent[264]: unexpected message <OS_xpc_error: <error: 0x7fff76885c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76885f70> { length = 18, contents = "Connection invalid" }
}>
2/28/15 10:35:10.472 AM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.5584D0F5-13CC-4610-8AB2-0E6D991C388D[365]) Service exited with abnormal code: 1
2/28/15 10:35:10.606 AM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.9C6CBD30-1851-4A30-9FFE-2F0219F0CD0D[290]) Service exited with abnormal code: 1
2/28/15 10:35:10.777 AM loginwindow[64]: ERROR | __34-[SessionLogoutManager quitFinder]_block_invoke | Finder is killable, calling SMJobRemove
2/28/15 10:35:10.785 AM WindowServer[112]: CGXGetConnectionProperty: Invalid connection 42755
2/28/15 10:35:10.785 AM WindowServer[112]: CGXGetConnectionProperty: Invalid connection 42755
2/28/15 10:35:10.785 AM WindowServer[112]: CGXGetConnectionProperty: Invalid connection 42755
2/28/15 10:35:10.785 AM WindowServer[112]: CGXGetConnectionProperty: Invalid connection 42755
2/28/15 10:35:10.785 AM WindowServer[112]: CGXGetConnectionProperty: Invalid connection 42755
2/28/15 10:35:10.786 AM WindowServer[112]: CGXGetConnectionProperty: Invalid connection 42755
2/28/15 10:35:10.802 AM loginwindow[64]: Login Window point of no return
2/28/15 10:35:10.838 AM CoreServicesUIAgent[264]: unexpected message <OS_xpc_error: <error: 0x7fff76885c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76885f70> { length = 18, contents = "Connection invalid" }
}>
2/28/15 10:35:10.844 AM CoreServicesUIAgent[264]: unexpected message <OS_xpc_error: <error: 0x7fff76885c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76885f70> { length = 18, contents = "Connection invalid" }
}>
2/28/15 10:35:10.846 AM com.apple.xpc.launchd[1]: (com.apple.lateragent[284]) Service exited due to signal: Killed: 9
2/28/15 10:35:10.881 AM sharingd[202]: 10:35:10.881 : SIGTERM received, shutting down.
2/28/15 10:35:10.858 AM com.apple.xpc.launchd[1]: (com.apple.MailServiceAgent[293]) Service exited due to signal: Killed: 9
2/28/15 10:35:10.877 AM com.apple.xpc.launchd[1]: (com.apple.AirPlayUIAgent[408]) Service exited due to signal: Killed: 9
2/28/15 10:35:12.673 AM com.apple.xpc.launchd[1]: (com.apple.appkit.xpc.openAndSavePanelService[563]) Service exited due to signal: Killed: 9
2/28/15 10:35:12.673 AM com.apple.xpc.launchd[1]: (com.apple.universalaccessd[177]) Service exited due to signal: Killed: 9
2/28/15 10:35:12.673 AM com.apple.xpc.launchd[1]: (com.apple.iWork.Pages.20480[559]) Service exited due to signal: Killed: 9
2/28/15 10:35:12.673 AM com.apple.xpc.launchd[1]: (com.apple.coreservices.uiagent[264]) Service exited due to signal: Killed: 9
2/28/15 10:35:12.673 AM com.apple.xpc.launchd[1]: (com.apple.internetaccounts[258]) Service exited due to signal: Killed: 9
2/28/15 10:35:12.673 AM com.apple.xpc.launchd[1]: (com.apple.EscrowSecurityAlert[400]) Service exited due to signal: Killed: 9
2/28/15 10:35:13.185 AM sessionlogoutd[577]: sessionlogoutd Launched
2/28/15 10:35:13.683 AM sessionlogoutd[577]: DEAD_PROCESS: 64 console
2/28/15 10:35:15.731 AM shutdown[578]: halt by david_schlachter:
2/28/15 10:35:15.732 AM shutdown[578]: SHUTDOWN_TIME: 1425137715 731658
2/28/15 10:35:15.000 AM kernel[0]: Kext loading now disabled.
2/28/15 10:35:15.000 AM kernel[0]: Kext unloading now disabled.
2/28/15 10:35:15.000 AM kernel[0]: Kext autounloading now disabled.
2/28/15 10:35:15.000 AM kernel[0]: Kernel requests now disabled.
2/28/15 10:35:15.733 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.system) System reboot initiated by: shutdown.578<-sessionlogoutd.577<-launchd.1
2/28/15 10:35:15.764 AM WindowServer[112]: CGXRestartSessionWorkspace: session workspace exited for session 257 (on console)
2/28/15 10:35:15.764 AM WindowServer[112]: Session 257 released (1 references)
2/28/15 10:35:15.764 AM WindowServer[112]: Session 257 released (0 references)
2/28/15 10:35:15.765 AM WindowServer[112]: loginwindow connection closed; closing server.
2/28/15 10:36:13.000 AM bootlog[0]: BOOT_TIME 1425137773 0
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.AccountPolicyHelper" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.awdd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.callhistory.asl.conf" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.cloudd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.clouddocs" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.commerce.asl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.CoreDuetAdmissionControl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.family.asl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.ical" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.icloud.FindMyDevice" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.networking.symptoms" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.networking.symptoms" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.secinitd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM syslogd[16]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2/28/15 10:36:35.000 AM kernel[0]: Longterm timer threshold: 1000 ms
2/28/15 10:36:35.000 AM kernel[0]: Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
2/28/15 10:36:35.000 AM kernel[0]: vm_page_bootstrap: 407540 free pages and 51212 wired pages
2/28/15 10:36:35.000 AM kernel[0]: kext submap [0xffffff7f80a00000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000a00000]
2/28/15 10:36:35.000 AM kernel[0]: zone leak detection enabled
2/28/15 10:36:35.000 AM kernel[0]: "vm_compressor_mode" is 4
2/28/15 10:36:35.000 AM kernel[0]: multiq scheduler config: deep-drain 0, urgent first 1, depth limit 4, band limit 127, sanity check 0
2/28/15 10:36:35.000 AM kernel[0]: standard timeslicing quantum is 10000 us
2/28/15 10:36:35.000 AM kernel[0]: standard background quantum is 2500 us
2/28/15 10:36:35.000 AM kernel[0]: mig_table_max_displ = 13
2/28/15 10:36:35.000 AM kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
2/28/15 10:36:35.000 AM kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
2/28/15 10:36:35.000 AM kernel[0]: calling mpo_policy_init for TMSafetyNet
2/28/15 10:36:35.000 AM kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
2/28/15 10:36:35.000 AM kernel[0]: calling mpo_policy_init for AMFI
2/28/15 10:36:35.000 AM kernel[0]: Security policy loaded: Apple Mobile File Integrity (AMFI)
2/28/15 10:36:35.000 AM kernel[0]: calling mpo_policy_init for Sandbox
2/28/15 10:36:35.000 AM kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
2/28/15 10:36:35.000 AM kernel[0]: calling mpo_policy_init for Quarantine
2/28/15 10:36:35.000 AM kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
2/28/15 10:36:35.000 AM kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
2/28/15 10:36:35.000 AM kernel[0]: The Regents of the University of California. All rights reserved.
2/28/15 10:36:35.000 AM kernel[0]: MAC Framework successfully initialized
2/28/15 10:36:35.000 AM kernel[0]: using 9175 buffer headers and 6635 cluster IO buffer headers
2/28/15 10:36:25.609 AM com.apple.xpc.launchd[1]: (com.apple.alf) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:35.000 AM kernel[0]: AppleKeyStore starting (BUILT: Dec 22 2014 23:20:35)
2/28/15 10:36:35.000 AM kernel[0]: IOAPIC: Version 0x11 Vectors 64:87
2/28/15 10:36:35.000 AM kernel[0]: ACPI: sleep states S3 S4 S5
2/28/15 10:36:35.000 AM kernel[0]: AppleIntelCPUPowerManagement: (built 23:20:47 Dec 22 2014) initialization complete
2/28/15 10:36:35.000 AM kernel[0]: pci (build 23:16:47 Dec 22 2014), flags 0xe3000, pfm64 (36 cpu) 0xf80000000, 0x80000000
2/28/15 10:36:35.000 AM kernel[0]: [ PCI configuration begin ]
2/28/15 10:36:35.000 AM kernel[0]: console relocated to 0xf80010000
2/28/15 10:36:35.000 AM kernel[0]: [ PCI configuration end, bridges 6, devices 18 ]
2/28/15 10:36:35.000 AM kernel[0]: NVEthernet::start - Built Dec 22 2014 23:16:14
2/28/15 10:36:35.000 AM kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 002500fffea9fc7a; max speed s800.
2/28/15 10:36:35.000 AM kernel[0]: mcache: 2 CPU(s), 64 bytes CPU cache line size
2/28/15 10:36:35.000 AM kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
2/28/15 10:36:35.000 AM kernel[0]: rooting via boot-uuid from /chosen: B69A6807-4DA6-32CA-B64D-C23E1E4E40DA
2/28/15 10:36:35.000 AM kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
2/28/15 10:36:35.000 AM kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
2/28/15 10:36:35.000 AM kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
2/28/15 10:36:35.000 AM kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
2/28/15 10:36:35.000 AM kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
2/28/15 10:36:35.000 AM kernel[0]: AppleIntelCPUPowerManagementClient: ready
2/28/15 10:36:35.000 AM kernel[0]: BTCOEXIST off
2/28/15 10:36:35.000 AM kernel[0]: BRCM tunables:
2/28/15 10:36:35.000 AM kernel[0]: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[ 32] reapcount[ 128]
2/28/15 10:36:35.000 AM kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@B/AppleMCP79AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageD river/Hitachi HDT721032SLA380 Media/IOGUIDPartitionScheme/Untitled@2
2/28/15 10:36:35.000 AM kernel[0]: BSD root: disk0s2, major 1, minor 2
2/28/15 10:36:35.000 AM kernel[0]: hfs: mounted Macintosh HD on device root_device
2/28/15 10:36:35.000 AM kernel[0]: VM Swap Subsystem is ON
2/28/15 10:36:25.609 AM com.apple.xpc.launchd[1]: (com.apple.audio.coreaudiod) Unknown key for array: seatbelt-profiles
2/28/15 10:36:25.610 AM com.apple.xpc.launchd[1]: (com.apple.auditd) The TimeOut key is no longer respected. It never did anything anyway.
2/28/15 10:36:25.610 AM com.apple.xpc.launchd[1]: (com.apple.autofsd) This service is defined to be constantly running and is inherently inefficient.
2/28/15 10:36:25.611 AM com.apple.xpc.launchd[1]: (com.apple.backupd-status) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:35.233 AM hidd[68]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
2/28/15 10:36:35.233 AM watchdogd[30]: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)
2/28/15 10:36:35.233 AM watchdogd[30]: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog
2/28/15 10:36:25.611 AM com.apple.xpc.launchd[1]: (com.apple.backupd.status.xpc) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:35.233 AM watchdogd[30]: [watchdog_daemon] @( main) - cannot initialize the watchdog service
2/28/15 10:36:35.235 AM hidd[68]: ____IOHIDSessionScheduleAsync_block_invoke: thread_id=0x1070e3000
2/28/15 10:36:35.235 AM hidd[68]: HID Session async scheduling initiated.
2/28/15 10:36:35.236 AM hidd[68]: HID Session async root queue running at priority 63 and schedule 2.
2/28/15 10:36:25.612 AM com.apple.xpc.launchd[1]: (com.apple.bsd.dirhelper) The TimeOut key is no longer respected. It never did anything anyway.
2/28/15 10:36:35.532 AM hidd[68]: HID Session async scheduling complete.
2/28/15 10:36:25.613 AM com.apple.xpc.launchd[1]: (com.apple.cmio.AVCAssistant) ThrottleInterval set to zero. You're not that important. Ignoring.
2/28/15 10:36:25.613 AM com.apple.xpc.launchd[1]: (com.apple.cmio.VDCAssistant) ThrottleInterval set to zero. You're not that important. Ignoring.
2/28/15 10:36:25.613 AM com.apple.xpc.launchd[1]: (com.apple.cmio.IIDCVideoAssistant) ThrottleInterval set to zero. You're not that important. Ignoring.
2/28/15 10:36:25.614 AM com.apple.xpc.launchd[1]: (com.apple.configd) This service is defined to be constantly running and is inherently inefficient.
2/28/15 10:36:35.532 AM hidd[68]: Successfully opened the IOHIDSession
2/28/15 10:36:35.236 AM iconservicesagent[36]: iconservicesagent launched.
2/28/15 10:36:25.615 AM com.apple.xpc.launchd[1]: (com.apple.coreduetd) This service is defined to be constantly running and is inherently inefficient.
2/28/15 10:36:25.615 AM com.apple.xpc.launchd[1]: (com.apple.CoreRAID) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:25.615 AM com.apple.xpc.launchd[1]: (com.apple.CoreRAID) The ServiceIPC key is no longer respected. Please remove it.
2/28/15 10:36:25.615 AM com.apple.xpc.launchd[1]: (com.apple.coreservicesd) The HopefullyExitsLast key is no longer respected. Please remove it.
2/28/15 10:36:35.953 AM iconservicesagent[36]: Starting service with cache path: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/com.apple.iconservices
2/28/15 10:36:36.253 AM watchdogd[77]: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)
2/28/15 10:36:36.253 AM watchdogd[77]: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog
2/28/15 10:36:36.254 AM watchdogd[77]: [watchdog_daemon] @( main) - cannot initialize the watchdog service
2/28/15 10:36:36.254 AM com.apple.xpc.launchd[1]: (com.apple.watchdogd) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
2/28/15 10:36:36.270 AM com.apple.SecurityServer[52]: Session 100000 created
2/28/15 10:36:36.000 AM kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
2/28/15 10:36:36.000 AM kernel[0]: IO80211Interface::efiNVRAMPublished():
2/28/15 10:36:36.000 AM kernel[0]: bpfAttach len 64 dlt 12
2/28/15 10:36:37.408 AM com.apple.xpc.launchd[1]: (com.apple.DataDetectorsDynamicData) The JoinExistingSession key is only available to Application services.
2/28/15 10:36:37.422 AM com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:37.448 AM com.apple.xpc.launchd[1]: (com.apple.mbloginhelper.user) This key does not do anything: OnDemand
2/28/15 10:36:37.448 AM com.apple.xpc.launchd[1]: (com.apple.mbpluginhost.user) This key does not do anything: OnDemand
2/28/15 10:36:37.474 AM com.apple.xpc.launchd[1]: (com.apple.secd) This key does not do anything: OnDemand
2/28/15 10:36:37.475 AM com.apple.xpc.launchd[1]: (com.apple.secd) The ServiceIPC key is no longer respected. Please remove it.
2/28/15 10:36:37.479 AM com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
2/28/15 10:36:37.485 AM com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand
2/28/15 10:36:37.699 AM com.apple.usbmuxd[51]: usbmuxd-344.5 on Dec 5 2014 at 17:02:22, running 64 bit
2/28/15 10:36:37.714 AM opendirectoryd[45]: BUG in libdispatch: 14C109 - 2004 - 0x5
2/28/15 10:36:37.881 AM configd[25]: preference: no sharing preferences
2/28/15 10:36:38.000 AM kernel[0]: IOGraphics flags 0x43
2/28/15 10:36:38.000 AM kernel[0]: NVDAStartup: Official
2/28/15 10:36:38.000 AM kernel[0]: IOBluetoothUSBDFU::probe
2/28/15 10:36:38.000 AM kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8215 FirmwareVersion - 0x0208
2/28/15 10:36:38.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0xb800 ****
2/28/15 10:36:38.000 AM kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed (matched on Device) -- 0xb800 ****
2/28/15 10:36:38.000 AM kernel[0]: NVDANV50HAL loaded and registered
2/28/15 10:36:38.000 AM kernel[0]: [IOBluetoothHCIController][staticBluetoothTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0xb800
2/28/15 10:36:38.000 AM kernel[0]: [IOBluetoothHCIController][start] -- completed
2/28/15 10:36:38.000 AM kernel[0]: 00000000 00000020 NVEthernet::setLinkStatus - not Active
2/28/15 10:36:38.000 AM kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
2/28/15 10:36:38.000 AM kernel[0]: **** [IOBluetoothHCIController][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0x0d00 -- 0x1800 -- 0xb800 ****
2/28/15 10:36:38.000 AM kernel[0]: 00000000 00000020 NVEthernet::setLinkStatus - not Active
2/28/15 10:36:38.000 AM kernel[0]: Previous shutdown cause: 5
2/28/15 10:36:38.000 AM kernel[0]: DSMOS has arrived
2/28/15 10:36:38.000 AM kernel[0]: 00000000 00000020 NVEthernet::setLinkStatus - not Active
2/28/15 10:36:39.871 AM iconservicesd[37]: iconservicesd launched.
2/28/15 10:36:39.872 AM iconservicesd[37]: Cache path: /Library/Caches/com.apple.iconservices.store
2/28/15 10:36:40.000 AM kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
2/28/15 10:36:40.000 AM kernel[0]: en1: channel changed to 1
2/28/15 10:36:40.000 AM kernel[0]: en1::IO80211Interface::postMessage bssid changed
2/28/15 10:36:40.000 AM kernel[0]: bpfAttach len 94 dlt 163
2/28/15 10:36:40.000 AM kernel[0]: bpfAttach len 30 dlt 105
2/28/15 10:36:40.000 AM kernel[0]: bpfAttach len 52 dlt 127
2/28/15 10:36:40.000 AM kernel[0]: bpfAttach len 38 dlt 192
2/28/15 10:36:40.239 AM configd[25]: network changed.
2/28/15 10:36:40.240 AM configd[25]: setting hostname to "david-schlachters-imac.local"
2/28/15 10:36:41.000 AM kernel[0]: Ethernet [nvenet]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0000,0de1,000d,cde1,3c00]
2/28/15 10:36:41.000 AM kernel[0]: 3b9aca00 00500030 NVEthernet::setLinkStatus - Active
2/28/15 10:36:42.644 AM com.apple.SecurityServer[52]: Entering service
2/28/15 10:36:42.902 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.system) Service "com.apple.ManagedClient.startup" tried to hijack endpoint "com.apple.ManagedClient.agent" from owner: com.apple.ManagedClient
2/28/15 10:36:42.925 AM loginwindow[64]: Login Window Application Started
2/28/15 10:36:42.938 AM thermald[22]: Waiting for OSTT support notification
2/28/15 10:36:43.109 AM digest-service[107]: label: default
2/28/15 10:36:43.109 AM digest-service[107]: dbname: od:/Local/Default
2/28/15 10:36:43.110 AM digest-service[107]: mkey_file: /var/db/krb5kdc/m-key
2/28/15 10:36:43.110 AM digest-service[107]: acl_file: /var/db/krb5kdc/kadmind.acl
2/28/15 10:36:43.182 AM WindowServer[113]: Server is starting up
2/28/15 10:36:43.414 AM locationd[54]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
2/28/15 10:36:43.421 AM locationd[54]: NBB-Could not get UDID for stable refill timing, falling back on random
2/28/15 10:36:43.668 AM digest-service[107]: digest-request: uid=0
2/28/15 10:36:43.730 AM digest-service[107]: digest-request: netr probe 0
2/28/15 10:36:43.731 AM digest-service[107]: digest-request: init request
2/28/15 10:36:43.743 AM digest-service[107]: digest-request: init return domain: BUILTIN server: DAVID-SCHLACHTERS-IMAC indomain was: <NULL>
2/28/15 10:36:43.840 AM locationd[54]: Location icon should now be in state 'Inactive'
2/28/15 10:36:43.000 AM kernel[0]: in func createVirtualInterface ifRole = 1
2/28/15 10:36:43.000 AM kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1
2/28/15 10:36:43.000 AM kernel[0]: AirPort_Brcm4331_P2PInterface::init <p2p> role 1
2/28/15 10:36:43.000 AM kernel[0]: Created virtif 0xffffff8012c6a000 p2p0
2/28/15 10:36:43.892 AM airportd[29]: airportdProcessDLILEvent: en1 attached (up)
2/28/15 10:36:43.969 AM com.apple.xpc.launchd[1]: (com.apple.appkit.xpc.sandboxedServiceRunner) The JoinExistingSession key is only available to Application services.
2/28/15 10:36:44.125 AM secinitd[115]: UID[0]: cache loaded: /System/Library/Caches/com.apple.app-sandbox-cache.plist
2/28/15 10:36:44.126 AM secinitd[115]: ctkd[114]: unable to get root path for bundle of main executable: /System/Library/Frameworks/CryptoTokenKit.framework/ctkd
2/28/15 10:36:44.503 AM mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
2/28/15 10:36:45.151 AM discoveryd[48]: Basic Sockets GetProcessNameFromSocket() failed errno[57] err[-1]
2/28/15 10:36:45.151 AM discoveryd[48]: Basic Sockets Unknown(-1), errno 0 UDS FD=3
2/28/15 10:36:45.151 AM discoveryd[48]: Basic Sockets UDS FD=3 ERROR: failed to get effective user ID, errno 0
2/28/15 10:36:45.152 AM discoveryd[48]: Basic SleepProxy BSP Server Disabled. Metric = 3373
2/28/15 10:36:45.158 AM discoveryd[48]: AwdlD2d AwdlD2dInitialize: Initialized
2/28/15 10:36:45.160 AM discoveryd[48]: D2D_IPC: Loaded
2/28/15 10:36:45.175 AM discoveryd[48]: Basic WABServer NetResolverEvent no resolvers, resetting domains
2/28/15 10:36:45.176 AM discoveryd[48]: Basic DNSResolver etc/hosts file changed: Event 0x7fafea5147d0 Flushed /etc/hosts cache
2/28/15 10:36:45.176 AM discoveryd[48]: Basic RemoteControl com.apple.discoveryd Starting XPC Server
2/28/15 10:36:45.176 AM discoveryd[48]: Basic SleepProxy Could not get the primary interface
2/28/15 10:36:45.178 AM discoveryd_helper[122]: Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server
2/28/15 10:36:45.178 AM discoveryd[48]: Basic RemoteControl com.apple.discoveryd.dnsproxy Starting XPC Server
2/28/15 10:36:45.179 AM discoveryd_helper[122]: Detailed RemoteControl com.apple.discoveryd_helper XPC connection 0x7fe588403b40: start (pid=48, <unknown> not root)
2/28/15 10:36:45.181 AM discoveryd[48]: Basic SleepProxy Sleep Proxy Server is not enabled
2/28/15 10:36:45.223 AM networkd[123]: networkd-411.1 pid 123
2/28/15 10:36:45.523 AM mds[32]: (FMW.Normal:1402) FMW 0 0
2/28/15 10:36:45.554 AM mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
2/28/15 10:36:45.872 AM apsd[49]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
2/28/15 10:36:45.967 AM systemkeychain[126]: done file: /var/run/systemkeychaincheck.done
2/28/15 10:36:46.016 AM apsd[49]: Unable to bootstrap_look_up connection port 'com.apple.askpermission.aps' for user 0: Unknown service name
2/28/15 10:36:46.019 AM apsd[49]: Attempt to set push wake topics without dark wake enabled: ()
2/28/15 10:36:46.019 AM apsd[49]: Unable to bootstrap_look_up connection port 'com.apple.askpermission.aps' for user 0: Unknown service name
2/28/15 10:36:46.019 AM apsd[49]: <APSConnectionServer: 0x7fe629461cb0> Invalid mach port - Cleaning up this named port's topics. com.apple.askpermission.aps
2/28/15 10:36:47.586 AM stackshot[62]: Timed out waiting for IOKit to finish matching.
2/28/15 10:36:48.873 AM configd[25]: network changed: v4(en0+:192.168.0.2) DNS+ Proxy+ SMB
2/28/15 10:36:49.324 AM blued[57]: Logging disabled
2/28/15 10:36:50.885 AM com.apple.xpc.launchd[1]: (com.apple.appkit.xpc.sandboxedServiceRunner) The JoinExistingSession key is only available to Application services.
2/28/15 10:36:50.885 AM com.apple.xpc.launchd[1]: (com.apple.DataDetectorsDynamicData) The JoinExistingSession key is only available to Application services.
2/28/15 10:36:50.900 AM com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:50.903 AM com.apple.xpc.launchd[1]: (com.apple.mbloginhelper.user) This key does not do anything: OnDemand
2/28/15 10:36:50.903 AM com.apple.xpc.launchd[1]: (com.apple.mbpluginhost.user) This key does not do anything: OnDemand
2/28/15 10:36:50.909 AM com.apple.xpc.launchd[1]: (com.apple.secd) This key does not do anything: OnDemand
2/28/15 10:36:50.909 AM com.apple.xpc.launchd[1]: (com.apple.secd) The ServiceIPC key is no longer respected. Please remove it.
2/28/15 10:36:50.911 AM com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
2/28/15 10:36:50.913 AM com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand
2/28/15 10:36:50.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:51.687 AM UserEventAgent[17]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
2/28/15 10:36:51.732 AM com.apple.xpc.launchd[1]: (com.apple.lakitu) The JoinExistingSession key is only available to Application services.
2/28/15 10:36:51.732 AM com.apple.xpc.launchd[1]: (com.apple.accounts.dom) The _DirtyJetsamMemoryLimit key is not available on this platform.
2/28/15 10:36:51.732 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
2/28/15 10:36:52.014 AM UserEventAgent[17]: nsurlsessiond_events plugin: adding token 1 for client softwareupdate_download_service
2/28/15 10:36:52.772 AM sntp[152]: time set +0.547046 s
2/28/15 10:36:53.477 AM ntpd[144]: peer time.apple.com @ 17.253.4.241
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.501 AM ntpd[144]: drift PPM:0.000 -> -98.260
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:53.000 AM kernel[0]: BUG in process suhelperd[141]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
2/28/15 10:36:55.693 AM WindowServer[113]: Session 257 retained (2 references)
2/28/15 10:36:55.693 AM WindowServer[113]: Session 257 released (1 references)
2/28/15 10:36:55.723 AM WindowServer[113]: Session 257 retained (2 references)
2/28/15 10:36:55.756 AM WindowServer[113]: init_page_flip: page flip mode is on
2/28/15 10:36:56.210 AM WindowServer[113]: Found 30 modes for display 0x00000000 [30, 0]
2/28/15 10:36:56.211 AM lsregister[125]: LaunchServices: Begin database seeding
2/28/15 10:36:56.211 AM lsregister[125]: LaunchServices: Completed database seeding
2/28/15 10:36:56.218 AM UserEventAgent[17]: Captive: CNPluginHandler en1: Inactive
2/28/15 10:36:56.222 AM WindowServer[113]: Found 1 modes for display 0x00000000 [1, 0]
2/28/15 10:36:56.223 AM WindowServer[113]: mux_initialize: Couldn't find any matches
2/28/15 10:36:56.230 AM WindowServer[113]: Found 30 modes for display 0x00000000 [30, 0]
2/28/15 10:36:56.235 AM WindowServer[113]: Found 1 modes for display 0x00000000 [1, 0]
2/28/15 10:36:56.280 AM WindowServer[113]: WSMachineUsesNewStyleMirroring: false
2/28/15 10:36:56.282 AM WindowServer[113]: Display 0x042724c0: GL mask 0x1; bounds (0, 0)[1680 x 1050], 30 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9c93, S/N 0, Unit 0, Rotation 0
UUID 0x16a4e283743a276736293bc4a92077c4
2/28/15 10:36:56.282 AM WindowServer[113]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
2/28/15 10:36:56.283 AM WindowServer[113]: Set a breakpoint at CGSLogError to catch errors as they are logged.
2/28/15 10:36:56.283 AM WindowServer[113]: WSSetWindowTransform: Singular matrix
2/28/15 10:36:56.285 AM WindowServer[113]: Display 0x042724c0: GL mask 0x1; bounds (0, 0)[1680 x 1050], 30 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9c93, S/N 0, Unit 0, Rotation 0
UUID 0x16a4e283743a276736293bc4a92077c4
2/28/15 10:36:56.285 AM WindowServer[113]: Display 0x003f003d: GL mask 0x2; bounds (2704, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffffffffffff
2/28/15 10:36:56.286 AM WindowServer[113]: CGXPerformInitialDisplayConfiguration
2/28/15 10:36:56.286 AM WindowServer[113]: Display 0x042724c0: Unit 0; Vendor 0x610 Model 0x9c93 S/N 0 Dimensions 17.05 x 10.63; online enabled built-in, Bounds (0,0)[1680 x 1050], Rotation 0, Resolution 1
2/28/15 10:36:56.286 AM WindowServer[113]: Display 0x003f003d: Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2704,0)[1 x 1], Rotation 0, Resolution 1
2/28/15 10:36:56.319 AM com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:56.321 AM com.apple.xpc.launchd[1]: (com.apple.mbloginhelper.user) This key does not do anything: OnDemand
2/28/15 10:36:56.321 AM com.apple.xpc.launchd[1]: (com.apple.mbpluginhost.user) This key does not do anything: OnDemand
2/28/15 10:36:56.324 AM com.apple.xpc.launchd[1]: (com.apple.secd) This key does not do anything: OnDemand
2/28/15 10:36:56.324 AM com.apple.xpc.launchd[1]: (com.apple.secd) The ServiceIPC key is no longer respected. Please remove it.
2/28/15 10:36:56.325 AM com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
2/28/15 10:36:56.327 AM com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand
2/28/15 10:36:56.332 AM WindowServer[113]: GLCompositor: GL renderer id 0x0102260e, GL mask 0x00000003, accelerator 0x0000369b, unit 0, caps QEX|MIPMAP, vram 256 MB
2/28/15 10:36:56.339 AM WindowServer[113]: GLCompositor: GL renderer id 0x0102260e, GL mask 0x00000003, texture max 8192, viewport max {8192, 8192}, extensions NPOT|GLSL|FLOAT
2/28/15 10:36:56.339 AM WindowServer[113]: GLCompositor enabled for tile size [256 x 256]
2/28/15 10:36:56.339 AM WindowServer[113]: CGXGLInitMipMap: mip map mode is on
2/28/15 10:36:56.395 AM WindowServer[113]: CGXSetDisplayColorProfileAndTransfer: Display 0x042724c0: Unit 0; ColorProfile { 1937185313 }; TransferTable (256, 12)
2/28/15 10:36:56.411 AM com.apple.AmbientDisplayAgent[159]: AmbientDisplayAgent started
2/28/15 10:36:56.416 AM com.apple.AmbientDisplayAgent[159]: AMBD initializing devices
2/28/15 10:36:56.425 AM com.apple.AmbientDisplayAgent[159]: AMBD Agent: xpc connection became invalid during event handler
2/28/15 10:36:56.429 AM com.apple.xpc.launchd[1]: (com.apple.AssistiveControl.running) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:56.429 AM com.apple.xpc.launchd[1]: (com.apple.btsa) This key does not do anything: OnDemand
2/28/15 10:36:56.431 AM com.apple.xpc.launchd[1]: (com.apple.coreservices.lsactivity) Unknown key for Boolean: DrainMessagesAfterFailedInit
2/28/15 10:36:56.433 AM com.apple.xpc.launchd[1]: (com.apple.helpd) This key does not do anything: OnDemand
2/28/15 10:36:56.438 AM com.apple.xpc.launchd[1]: (com.apple.noticeboard.agent) This key does not do anything: OnDemand
2/28/15 10:36:56.441 AM com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
2/28/15 10:36:56.443 AM com.apple.xpc.launchd[1]: (com.apple.inputswitcher.running) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:56.443 AM com.apple.xpc.launchd[1]: (com.apple.universalaccesscontrol.running) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:56.443 AM com.apple.xpc.launchd[1]: (com.apple.universalaccessd.running) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:56.444 AM com.apple.xpc.launchd[1]: (com.apple.UserEventAgent-LoginWindow) This service is defined to be constantly running and is inherently inefficient.
2/28/15 10:36:56.446 AM com.apple.xpc.launchd[1]: (com.apple.VoiceOver.running) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:56.447 AM com.apple.xpc.launchd[1]: (com.apple.ZoomWindow.running) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:56.602 AM WindowServer[113]: _CGXGLDisplayContextForDisplayDevice: acquired display context (0x7f81e3d1f2c0) - enabling OpenGL
2/28/15 10:36:56.744 AM loginwindow[64]: The current system was not found in the list of machines requiring a switch to a black background
2/28/15 10:36:56.763 AM com.apple.xpc.launchd[1]: (com.apple.DataDetectorsDynamicData) The JoinExistingSession key is only available to Application services.
2/28/15 10:36:56.778 AM loginwindow[64]: Login Window Started Security Agent
2/28/15 10:36:56.766 AM com.apple.xpc.launchd[1]: (com.apple.appkit.xpc.sandboxedServiceRunner) The JoinExistingSession key is only available to Application services.
2/28/15 10:36:56.812 AM com.apple.SecurityServer[52]: Session 100006 created
2/28/15 10:36:56.826 AM askpermissiond[160]: objc[160]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
2/28/15 10:36:56.924 AM SecurityAgent[171]: This is the first run
2/28/15 10:36:56.924 AM SecurityAgent[171]: MacBuddy was run = 0
2/28/15 10:36:56.960 AM SecurityAgent[171]: User info context values set for david_schlachter
2/28/15 10:36:57.132 AM askpermissiond[160]: StoreTransport: Resetting APS Connection using environment name production
2/28/15 10:36:57.150 AM SecurityAgent[171]: Login Window login proceeding
2/28/15 10:36:57.256 AM apsd[49]: Unable to bootstrap_look_up connection port 'com.apple.askpermission.aps' for user 0: Unknown service name
2/28/15 10:36:57.278 AM loginwindow[64]: Login Window - Returned from Security Agent
2/28/15 10:36:57.294 AM loginwindow[64]: USER_PROCESS: 64 console
2/28/15 10:36:57.312 AM com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:57.314 AM com.apple.xpc.launchd[1]: (com.apple.mbloginhelper.user) This key does not do anything: OnDemand
2/28/15 10:36:57.315 AM com.apple.xpc.launchd[1]: (com.apple.mbpluginhost.user) This key does not do anything: OnDemand
2/28/15 10:36:57.318 AM com.apple.xpc.launchd[1]: (com.apple.secd) This key does not do anything: OnDemand
2/28/15 10:36:57.318 AM com.apple.xpc.launchd[1]: (com.apple.secd) The ServiceIPC key is no longer respected. Please remove it.
2/28/15 10:36:57.319 AM com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
2/28/15 10:36:57.320 AM com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand
2/28/15 10:36:57.335 AM UserEventAgent[165]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
2/28/15 10:36:57.337 AM WiFiAgent[166]: securityd_message_with_reply_sync Failed to talk to secd after 4 attempts.
2/28/15 10:36:57.353 AM UserEventAgent[165]: user agent networkd: built Nov 19 2014 21:39:47
2/28/15 10:36:57.000 AM kernel[0]: AppleKeyStore:Sending lock change 0 for handle -501
2/28/15 10:36:57.539 AM com.apple.xpc.launchd[1]: (com.apple.AssistiveControl.running) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:57.539 AM com.apple.xpc.launchd[1]: (com.apple.btsa) This key does not do anything: OnDemand
2/28/15 10:36:57.540 AM com.apple.xpc.launchd[1]: (com.apple.coreservices.lsactivity) Unknown key for Boolean: DrainMessagesAfterFailedInit
2/28/15 10:36:57.540 AM com.apple.xpc.launchd[1]: (com.apple.coreservices.uiagent) This key does not do anything: OnDemand
2/28/15 10:36:57.571 AM distnoted[177]: # distnote server agent absolute time: 46.169239341 civil time: Sat Feb 28 10:36:57 2015 pid: 177 uid: 501 root: no
2/28/15 10:36:57.541 AM com.apple.xpc.launchd[1]: (com.apple.diagnostics_agent) This service is defined to be constantly running and is inherently inefficient.
2/28/15 10:36:57.543 AM com.apple.xpc.launchd[1]: (com.apple.dock.fullscreen) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:57.543 AM com.apple.xpc.launchd[1]: (com.apple.dock.server) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:57.543 AM com.apple.xpc.launchd[1]: (com.apple.dock.notificationcenter) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
2/28/15 10:36:57 -
Help! My MacBook Pro suddenly began running very slowly.
Could someone help? All of a sudden, my MacBook Pro began running very slowly. Here is a report I ran:
EtreCheck version: 1.9.15 (52)
Report generated October 8, 2014 12:32:34 PM PDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 14:39:59
Disk Information: ?
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (468.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple, Inc. MacBook Pro
Problem System Launch Agents: ?
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
iTunesHelper
Internet Plug-ins: ?
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
Pin It Button
Audio Plug-ins: ?
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
0% Activity Monitor
0% activitymonitord
0% SystemUIServer
0% configd
Top Processes by Memory: ?
176 MB Safari
106 MB WebProcess
57 MB Finder
49 MB mds
45 MB WindowServer
Virtual Memory Information: ?
2.24 GB Free RAM
832 MB Active RAM
386 MB Inactive RAM
579 MB Wired RAM
292 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Thunderbird version 24.4.0
Windows 7 Professional Service Pack 1
Microsoft uploaded 11 new updates ( 7 updates for Windows 7 and 4 for Office 2010) on 9 April 2014. After automatically installing updates on my computer Thunderbird runs very slowly, i.e., every time anything is selected, Thunderbird give error "Thunderbird fails to response" which takes about 1 minute to clear. I restored computer to earlier date that did not have these updates and Thunderbird works OK.
Also updates changed default search engine in Firefox 28.0 from Google to Bing ! ! !
Marti Sarigul-Klijn, Ph.D.Appears that you are right.
McAfee was running a scan continuously. I uninstalled it. Then ran all of the Microsoft updates. Finally I reinstalled McAfee and turned off real time scanning of e-mail.
Thunderbird appears to be working OK now.
Thanks for your help.
Marti -
I am having trouble with my Mac Book Pro which I bought in August 2012. It has suddenly started running very slowly every time I try to poen something. I have completed an etrecheck report - can anyone help?
Thank you
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.MyBusinessWorks.backup.plist Support
Launch Agents:
[running] com.MyBusinessWorks.status.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
Safari Extensions:
Slick Savings: Version: 1.0
Searchme: Version: 1.3
Amazon Shopping Assistant: Version: 1.1
Ebay Shopping Assistant: Version: 1.1
AllMyTube: Version: 5.0.0.1
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
MyBusinessWorks Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% MyBusinessWorksBackup
1% PluginProcess
1% mdworker
0% Microsoft PowerPoint
Top Processes by Memory:
197 MB Safari
152 MB WebProcess
131 MB Finder
131 MB mds
94 MB MyBusinessWorksBackup
Virtual Memory Information:
1.67 GB Free RAM
1.34 GB Active RAM
343 MB Inactive RAM
670 MB Wired RAM
327 MB Page-ins
0 B Page-outsIt may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.
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My MacBook Pro is running very slowly! Please help!
Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
Problem description:
My MacBook Pro is running very slowly!
EtreCheck version: 2.1.8 (121)
Report generated 12 March 2015 3:15:41 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 255
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
iTunesHelper UNKNOWN Hidden (missing value)
Calendar Application (/Applications/Calendar.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
Destinations:
Michael's HD [Local]
Total size: 319.73 GB
Total number of backups: 12
Oldest backup: 2012-02-08 22:52:31 +0000
Last backup: 2015-02-24 08:22:40 +0000
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 224.13 GB X 3)
Top Processes by CPU: ℹ️
14% WindowServer
2% DashboardClient
0% AppleSpell
0% Dropbox
0% fontd
Top Processes by Memory: ℹ️
507 MB firefox
86 MB Finder
64 MB Preview
64 MB WindowServer
56 MB Mail
Virtual Memory Information: ℹ️
441 MB Free RAM
1.36 GB Active RAM
809 MB Inactive RAM
713 MB Wired RAM
14.96 GB Page-ins
119 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 11:05:38 AM Self test - passed
Mar 10, 2015, 10:27:48 AM /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
Thanks in advance! MikePlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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