InDesign CC 2014 won´t package my files

When I try to package my files with CC 2014 version, the procedure freezes after I click on "continue" at the Print Instructions. Then nothing appears but my file. Then I try to close the file and an error window appears showing a message that InDesign has to be launch again. It only happens with the 2014 version. I converted my files to "idml" to open and package them on the CC version. That's the only way I can package them. Thanks

Thanks for responding, much appreciated.
The fonts themselves are definitely ok. I have tested them without the '/' in the title and they package fine.
Example font is "SymbolITC Bk/Bd BT"
To test the font, I removed the "/" form the name, uploaded it as a new font, changed the font in the document and packaged it fine, so it has to be the name that is a problem - although it has never been an issue before.
We usually supply full packaged artwork with a high resolution pdf as standard. Printers can then adjust the artwork at production stage if they need to (colours etc) to get the best result. Also, I need to share files with other designers within our agency.
Ican work around this by removing the "/" but it would be very time consuming, and older jobs we may need to access and update in the future which use the "/" named fonts would not work and would have to be changed every time which is not ideal

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