Indesign CC and Illustrator CC still will not open

InDesign CC and Illustrator CC still will not open. I have tried every possible option to fix it. I uninstalled and reinstalled the programs. I was contacted by someone in customer service last Monday the 27th of April and my issue is still not resolved. It was stated to me that the issue may be dealing with the server and I have not had any feedback on if the issue was resolved or not. I pay for this software and it has not been working properly since I got it. I have projects that I have been working on that I have not been able to complete in a timely manner. Assistance will be greatly appreciated.

Moving the discussion to InDesign
Atul Saini

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Tried many things and my iTunes still will not open

I recently did a full restore on my computer, and when I tried to open up my itunes through the shortcut and going through "start, all programs, itunes" I received an error message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvience"
Now I have tried everything possible that i could think of to fix this problem software listed on the online manual, and the advice with the forum.
-I have done a partial restore on the computer,
-I have uninstalled and reinstalled the software about 15-20 times, but when I believe that iTunes is completely removed from the system....it seems to still be there
-I have turned off my virus protection.
-I have deleted files one by one and reinstalled the system.
-I switched USB ports, "my computer" recognizes that I have my ipod connected but not the iTunes, and also it pulls up "autoplay" and when i looked into the file for music it saying that I have a few songs in system but it doesn't show up on the actually ipod
-I even downloaded the update off the internet and it STILL will not even open the program. Not to mention that when i plugged my ipod into the system it erased all of my music and contact files.
I'm so lost and confused and i don't know what else to do...please help me. Thanks
Sony Vaio Digital Studio PC #PCV-RX560 Windows XP
Sony Vaio Digital Studio PC #PCV-RX560 Windows XP
Sony Vaio Digital Studio PC #PCV-RX560 Windows XP
Sony Vaio Digital Studio PC #PCV-RX560 Windows XP

hi Meika!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Even after redownloading iTunes and Quicktime, iTunes still will not open.

I was on this board a while ago with the complaint that my iTunes would not open, and I recieved no real help about it. I got replies, but nothing suggested helped at all. I looked over the boards for others with the same problem and found a LOT. Some people responded to their topics with advice, and I tried all of the advice I could find, but nothing would work. So now its a few weeks later and I've uninstalled everything, reinstalled it, and tried to open iTunes again.
This time, instead of just not showing any signs that I'd clicked any iTunes icons at all, it flashes up for maybe less than a second before closing again.
Is there any NEW advice? ): This is pretty distressing. I paid for my iPod so that I could use it, not just stare at it on my desk.

hi Katherine!
This time, instead of just not showing any signs that I'd clicked any iTunes icons at all, it flashes up for maybe less than a second before closing again.
yuck. okay, have you seen this post on diagnosing and treating "error-less" itunes launch failures yet?
http://discussions.apple.com/click.jspa?searchID=557875&messageID=1211446
love, b

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. Now what?

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! What is wrong?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?

I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner

I have been using firefox successfully for some time but now it will not open. I deleted firefox and re installed it but it still will not open. What happened??????

I have been using firefox for over a year with no problems. All of a sudden it has quit opening. I thought it might be something in my computer so I uninstalled firefox and reinstalled it from your web site. It still will not open. What do I do now???????

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up

I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto updater it still will not open. Any suggestions.

I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open. Any suggestions.

Resetting Printing System helps OS X recognize new printers.
http://support.apple.com/kb/HT1341
When you add the printer, make sure you use IP > Jetdirect and the correct printer IP address.

I installed 4.0 and now firefox will not open, though it is running, I have uninstalled and re-installed and it still will not open?

I installed 4.0 and now firefox will not open, though it is running, I have uninstalled and re-installed and it still will not open. Not sure why this is happening

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]]

I have Lightroom 3 and have downloaded the DNG CONVERTER 8 7 1 to be able to open my CR2 files from my new canon 7d, however It still will not open my images

I have Lightroom 3 and have downloaded the DNG CONVERTER 8 7 1 to be able to open my CR2 files from my new canon 7d, however It still will not open my images

Fab ! Thanks so much. Sorry if these questions are rudimentary but i have been out of the game for a while and getting back into it, i have aged and technology has expanded! Am trying to re learn and keep up ! I appreciate the help

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. when I try to donwload this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

After trial version expired and purchasing creative cloud membership programs still will not open

I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago. I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver. I installed a patch for the download manager that did not work as well. I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!! Please help!!

I don't think these issues pertain to mine. There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription. Its like it can't see it for some reason. I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
From: [email protected]
To: [email protected]
Subject: After trial version expired and purchasing creative cloud membership programs still will not open
    Re: After trial version expired and purchasing creative cloud membership programs still will not open
    created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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HT5037 I installed the iphoto library upgrader and iphoto still will not open

I installed the iphoto library upgrader and iphoto still will not open. can anyone solve this?

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I installed Yosemite, upgraded my library as prompted and iPhoto still will not open. What am I missing?

I installed Yosemite, upgraded my library as prompted and iPhoto still will not open. What am I missing?

Juanwaye wrote:
I am trying to install iphoto from ilife 11 on my imac. When I install the program iphoto will not execute. It tells me I need to update the software. I click on upgrade and it tell me the software is up todate. The iphoto still will not open. What am I not doing?
Backup your library, doenload the 9.1 update and apply it
LN

TS1368 I have tried uninstalling and re-installing and my pc still will not connect with the iTunes Store. I have tried just about every suggestion on the web to no avail, please help.

I have tried uninstalling and re-installing iTunes and my pc still will not connect with the iTunes Store. I have tried just about every suggestion on the web to no avail, please help.

When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
Network connectivity:
     Network interfaces, verified
iTunes Store connectivity:
     Internet connection, verified
     Secure link to iTunes Store, FAILED
Does this help?

I just bought the Nikon D750 and my raw files will not open in CC Photoshop. Is anyone else that has this camera experienced this problem?

I just bought the Nikon D750 and my raw files will not open in CC Photoshop. Is anyone else that has this camera experienced this problem?
My Photoshop says it is up to date, but I am hoping that since this camera just came out, Adobe will have an raw file update soon.

DNG Converter is FREE. Yes, really. No subscription needed.
- Baloney, NOT FREE, it's a proprietary software, not open AT ALL, see Legal Notices, so stop trying to distort the truth here.
Camera Raw (& DNG Converter) 8.7RC has been available since 2nd October, and opens D750 files in Photoshop & Bridge (& Lightroom using DNG Converter).
Adobe Photoshop Camera Raw 8.7 Release Candidate | digital camera raw file support - Adobe Labs
- Still a cumbersome process for this of us that PAID for software and support, the whole point of this discussion is to implement this directly on LR, so we, the PAYING users don't have to waste time doing a useless process that could be EASILY AVOIDED ig Adobe released updates as they are needed, or if they OPENED THE SOURCE CODE so the community could do it.
Adobe created DNG, which is a well-documented backwards-compatible format, which is free for any manufacturer to use.
See here for manufacturers who do (it's an old list, but you get the idea):
http://www.barrypearson.co.uk/articles/dng/products_cameras.htm
- Really? Did you actually read the site? It has PRECIOUS information that illustrate my point: Adobe DNG is an attempt to stop the OpenSource community from achieving the goals of OpenRaw, which is TRUE OPENNESS, Again, Adobe is trying to get manufacturers to PAY LICENSING so they use a PROPRIETARY FORMAT that will HOLD CUSTOMERS on a PAID platform. OpenRaw is he answer for a true competitive environment.
Ask yourself why other manufacturers don't use a documented backwards-compatible format.
- Easy, because they are lazy and want kick-back. The SAME answer that I (and the entire OS community) would give if you asked about Acrobat or MS Office.
If you use a particular piece of software as your main tool, and you buy a camera which isn't yet supported by it, it's your problem. There is an expression used in the industry:
"Poor Planning on your part does not constitute an Emergency on my part."
- I agree here, it's MY PROBLEM that I decided to have a better product, it was my choice. I can still use OS Tools, which will be what I do moving forward, and about that expression, that is EXACTLY why Adobe will keep loosing customers, because the sense of urgency to help who pays their bills is inexistent. You are correct, why should they rush something so simple to help a customer right? Screw the customer... Thanks for making my point...

Indesign CC and Illustrator CC still will not open

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