InDesign CC crashes while starting
I did not use ID since 1 or 2 weeks, but now it crashes. Any idea?
If there was a new plugin required it would have been included in the update. Not all plugins get re-written for each service release. Are you getting an error message that refers to the plugin?
I can only imagine how frustrating this is for you. Can you think of anything at all that changed on your system yesterday? I think there's a pretty strong possibility that you have some sort of conflict with another program or that you have a third party plugin installed that is not quite compatible. SOmething that changed would be the first palce to look, but not necessarily the only cause.
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InDesign CC crash on starting trackers
Installed CC on new computer Mack Book Pro 15 retina 2012 model
Photoshop and Illistrator CC work fine but
Opening Indesign CC gets to starting trackers and crashes
Log
Process: Adobe InDesign CC [379]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.1.0.33 (9100)
Code Type: X86-64 (Native)
Parent Process: launchd [159]
Responsible: Adobe InDesign CC [379]
User ID: 502
Date/Time: 2013-12-28 10:14:11.845 +1100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: FA1527C1-458E-A65D-C0B4-4EA4CC96E0BB
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff91cb9866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff91cc935c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff9108dbba abort + 125
3 libc++abi.dylib 0x00007fff8cdeb141 abort_message + 257
4 libc++abi.dylib 0x00007fff8ce10aa4 default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff8c66e322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff8ce0e3e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8ce0de6b __cxa_throw + 124
8 com.adobe.dvacore.framework 0x00000001006b167f dvacore::filesupport::DirHelper::Create() + 687
9 com.adobe.dvacore.framework 0x00000001006b25c1 dvacore::filesupport::DirHelper::PrefDir() + 129
10 com.adobe.dvacore.framework 0x00000001006c0f07 dvacore::filesupport::Dir::PrefDir() + 23
11 com.adobe.exo.framework 0x00000001028a8025 exo::app::AppBase::LoadAppSettings() + 21
12 com.adobe.exo.framework 0x00000001028a7a9e exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 942
13 com.adobe.InDesign.Application UI 0x0000000114ab0807 0x11497a000 + 1271815
14 com.adobe.InDesign.AppFramework 0x000000011486e605 0x114762000 + 1099269
15 com.adobe.InDesign.AppFramework 0x000000011486ea7e 0x114762000 + 1100414
16 com.adobe.InDesign 0x0000000100001dbc main + 412
17 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91cba662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8fa4e43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8fa4e152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff91cb9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff91ccac77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff864f6c37 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff864c738d MPWaitOnQueue + 192
4 PMRuntime.dylib 0x0000000101661be1 0x101660000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff864c790b PrivateMPEntryPoint + 58
6 libsystem_pthread.dylib 0x00007fff91cc8899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff91cc872a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff91cccfc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff91cb9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91cc9f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91cccfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff91cb9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91cc9f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91cccfb9 start_wqthread + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff91cb99aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8f325d43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff91cc8899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff91cc872a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff91cccfc9 thread_start + 13
Thread 6:: IPCClient rcvr: FMClient.502.379.140735182103312.1
0 libsystem_kernel.dylib 0x00007fff91cb99aa __select + 10
1 com.extensis.cpp-core-framework 0x000000010ec2162d GIPCReceiver::OSWaitForData() + 2975
2 com.extensis.cpp-core-framework 0x000000010ec16004 GIPCClient::ReceiverThreadProc(GThread*) + 798
3 com.extensis.cpp-core-framework 0x000000010ec949d5 GThread::PthreadInternal(void*) + 223
4 libsystem_pthread.dylib 0x00007fff91cc8899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff91cc872a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff91cccfc9 thread_start + 13
Thread 7:: Agent IF Message Handler
0 libsystem_kernel.dylib 0x00007fff91cb9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff91ccac3b _pthread_cond_wait + 727
2 com.extensis.cpp-core-framework 0x000000010ec53b64 GSemaphore::TimedWait(unsigned int) + 76
3 com.extensis.cpp-core-framework 0x000000010ec1a8bd GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
4 com.extensis.ExtensisFontManagement.sdk 0x000000010f1f5695 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
5 com.extensis.ExtensisFontManagement.sdk 0x000000010f1f5db2 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
6 com.extensis.cpp-core-framework 0x000000010ec949d5 GThread::PthreadInternal(void*) + 223
7 libsystem_pthread.dylib 0x00007fff91cc8899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff91cc872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff91cccfc9 thread_start + 13
Thread 8:: IPCDataHandler for rcvr: FMClient.502.379.140735182103312.1
0 libsystem_kernel.dylib 0x00007fff91cb99aa __select + 10
1 com.extensis.cpp-core-framework 0x000000010ec1d895 -[IPCDataHandler handleDataFromSocket:] + 2197
2 com.apple.Foundation 0x00007fff8facd70b __NSThread__main__ + 1318
3 libsystem_pthread.dylib 0x00007fff91cc8899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff91cc872a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff91cccfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff91cb5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91cb4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8f2da315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8f2d9939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8f2d9275 CFRunLoopRunSpecific + 309
5 IMSLib.dylib 0x000000011fb917da 0x11fb8d000 + 18394
6 IMSLib.dylib 0x000000011fb91f8e 0x11fb8d000 + 20366
7 IMSLib.dylib 0x000000011fba21a4 0x11fb8d000 + 86436
8 IMSLib.dylib 0x000000011fbaf86d 0x11fb8d000 + 141421
9 IMSLib.dylib 0x000000011fba69b5 0x11fb8d000 + 104885
10 IMSLib.dylib 0x000000011fb995f4 0x11fb8d000 + 50676
11 libsystem_pthread.dylib 0x00007fff91cc8899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff91cc872a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff91cccfc9 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff91cb5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91cb4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8f2da315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8f2d9939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8f2d9275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8facd907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8facd70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff91cc8899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff91cc872a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff91cccfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff91cb9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91cc9f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91cccfb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff76896310 rcx: 0x00007fff5fbfef38 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfef60 rsp: 0x00007fff5fbfef38
r8: 0x0000000000000000 r9: 0x00007fff910b5900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5fbff0c0 r13: 0x00006000003143c8 r14: 0x0000000000000006 r15: 0x00007fff5fbfefa0
rip: 0x00007fff91cb9866 rfl: 0x0000000000000206 cr2: 0x00007fff8cdf90e0
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.1.0.33 - 9100) <B7C09BD6-74AF-323E-8D22-D5E1F7965643> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <612870BE-869E-3165-9714-55F900A66BCC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x100025000 - 0x10002ffff +ASLSupportLib.dylib (1) <1039F962-C495-36E4-B868-3DA5C43E3EBF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ASLSupportLib.dylib
0x100037000 - 0x10012cfff +DV_WidgetBinLib.dylib (1) <E9E8E0B7-A59C-30F0-9E3A-6E096AA18C48> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DV_WidgetBinLib.dylib
0x1001c1000 - 0x100206ff7 +TextPanelLib.dylib (1) <D57C5ADC-53A7-347C-8F44-30ABBE243FB2> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/TextPanelLib.dylib
0x100223000 - 0x100384fff +WidgetBinLib.dylib (1) <AB920F70-D419-3EB0-99E3-CA007895128B> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
0x100436000 - 0x1005ffff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x100642000 - 0x100886ff7 +com.adobe.dvacore.framework (7.0.853914 - 7.0.853914.0) <75BA2F95-1D2C-3844-AE13-35ADD4B3F3CC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10094d000 - 0x100ddaff7 +com.adobe.dvaui.framework (7.0.853914 - 7.0.853914.0) <DF5970A5-A55D-3CBB-84D2-51582F22D5F4> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x101070000 - 0x101070fff +com.adobe.InDesign.InDesignModel (9.0 - 0) <7DCCCD9E-8ECB-330B-84AF-4F090F82BBBA> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0x101075000 - 0x101083fff +com.adobe.boost_threads.framework (7.0.847203 - 7.0.847203.0) <A0AE19A9-2B8E-310A-8AC1-0E2E026E7A40> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x101099000 - 0x10109fff7 +com.adobe.boost_date_time.framework (7.0.847203 - 7.0.847203.0) <F30F59C3-41C0-3DB1-899A-E2491EA25263> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x1010ae000 - 0x101516fff +PublicLib.dylib (1) <84561314-CC42-3485-9219-1977F0F39804> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PublicLib.dylib
0x101660000 - 0x10166afff +PMRuntime.dylib (1) <0164EA5E-E56E-332F-901A-5E514833C38F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PMRuntime.dylib
0x101673000 - 0x10168aff7 +com.adobe.AFL (AdobeAFL 1.5.0 - 1.5) <1C46F2BE-2E4D-3E25-ACDF-85E2962B92DF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x101699000 - 0x1019a9ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30830 - 5.13.00.30830) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1019f1000 - 0x101a0efff +com.adobe.BIB (AdobeBIB 1.2.03.30830 - 1.2.03.30830) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x101a16000 - 0x101b5afff +com.adobe.ACE (AdobeACE 2.20.02.30830 - 2.20.02.30830) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x101b6d000 - 0x10213efff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <9062D763-4040-3F8C-8FF3-23876F112FB8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1021db000 - 0x102218fff +com.adobe.ARE (AdobeARE 1.5.02.30830 - 1.5.02.30830) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x102220000 - 0x102246fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10224e000 - 0x1027e7fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x102864000 - 0x102882fff +com.adobe.dvaflashview.framework (7.0.853914 - 7.0.853914.0) <4A6FE7D8-835A-3B0D-959B-8CA0E9A1C758> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x10289a000 - 0x10289eff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1028a5000 - 0x102967fff +com.adobe.exo.framework (7.0.853914 - 7.0.853914.0) <B6CCEBE6-6179-3611-B700-C6EEF9EA757E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x102a04000 - 0x102ab2fff +com.adobe.dvaworkspace.framework (7.0.853914 - 7.0.853914.0) <E80A9533-786D-3063-9695-D40BE50BDCAC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x102b35000 - 0x1031cbff7 +com.adobe.PlugPlugOwl (4.0.2.35 - 4.0.2.35) <395AA523-BA82-3577-BB56-BC9949DB3EA6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x1034bd000 - 0x1034e9ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbb.dylib
0x103504000 - 0x103523fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x103548000 - 0x10428dfff +com.adobe.ICUData (4.0 - 3.61) <01D90725-4B10-312C-9546-9C0CCCA1B7BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x1042a1000 - 0x1043d2ff7 +com.adobe.ICUInternationalization (4.0 - 3.61) <CD4AD967-00CD-3979-8F82-1166E2058FA6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicui18n.40.0 .dylib
0x104426000 - 0x10451cff7 +com.adobe.ICUUnicode (4.0 - 3.61) <2352E6C8-3431-3A99-92B9-382E85A018AC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x104554000 - 0x104682fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1046dd000 - 0x1047ccfff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1047df000 - 0x1047e1fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1047e7000 - 0x10489eff7 +com.adobe.boost_regex.framework (7.0.847203 - 7.0.847203.0) <F1C659D9-D3E8-3ACE-8368-9161529A6A66> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x104908000 - 0x104977ff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x104982000 - 0x10498dfff +com.adobe.boost_signals.framework (7.0.847203 - 7.0.847203.0) <E0B3BB47-4294-3D65-8979-29B2D6C5DD2E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x10499c000 - 0x1049a0fff +com.adobe.boost_system.framework (7.0.847203 - 7.0.847203.0) <70F73B9F-8416-37BF-9294-086AE475B743> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x1049a6000 - 0x104a47fff +com.adobe.ICUConverter (4.0 - 3.61) <46764474-111C-3B13-AF62-002B71877405> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dylib
0x104a67000 - 0x104ac9ff7 +DataBaseLib.dylib (1) <E83A89F6-EA79-37FD-9A25-69FEF8FD92B2> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DataBaseLib.dylib
0x104add000 - 0x104b49fff +ObjectModelLib.dylib (1) <DACE1F3B-0BB0-3F81-99CB-1ECBB73F50A4> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ObjectModelLib.dylib
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0x116656000 - 0x11674dfff +com.adobe.AGMFL (AdobeAGMI have the same crash problem, and right now I've found only this one topic. Still got no idea why InDesign crashes while starting trackers?
I use CC english international version @ dell vostro, win7. Deleting preferences files or setting permision change nothing.
Just installed Polish version, it runs ok.
regadrs
Podpis problemu:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: InDesign.exe
Wersja aplikacji: 10.0.0.70
Sygnatura czasowa aplikacji: 5362b4ea
Nazwa modułu z błędem: MSVCR110.dll
Wersja modułu z błędem: 11.0.51106.1
Sygnatura czasowa modułu z błędem: 5098826e
Kod wyjątku: 40000015
Przesunięcie wyjątku: 00000000000740da
Wersja systemu operacyjnego: 6.1.7601.2.1.0.256.48
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 50c4
Dodatkowe informacje 2: 50c4d85164a96dd87444c41de660c100
Dodatkowe informacje 3: 1a29
Dodatkowe informacje 4: 1a29553cbfccbd746079791d5d3ddec5
Przeczytaj w trybie online nasze zasady zachowania poufności informacji:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0415
Jeśli zasady zachowania poufności informacji w trybie online nie są dostępne, przeczytaj nasze zasady zachowania poufności informacji w trybie offline:
C:\Windows\system32\pl-PL\erofflps.txt -
Suddenly apps don't start or crash while starting: Possible reasons?
Hello,
from one minute to the next I've got massive problems with a lot of apps:
they don't start or crash while starting (resp. while executing a function).
I don't have any clue what could have happened. Last software-specific action
I did (half hour before the problems appeared) was to update the Flash player
(in the meantime I've removed it with App Cleaner).
Troubleshooting steps I've tried:
-- Start the Mac in Save Mode
-- Use Apple Hardware Test (no damage found)
-- Repair permissions
-- Check the volume with Disc Utiliy (no damage found)
I've also tried to use Onyx, but the app refuses my admin password
although it is valid and works.
The specs of my Mac:
-- Mac Mini Late 2012
-- Yosemite 10.10.2
-- RAM 16 GB 1600 MHz DDR3 (Samsung)
-- 500 GB SSD Samsung 840 EVO
The following excerpts are from the crash reports of some of the apps.
Is someone out there who understand them and can give me
informations about the possible reason for the crashes?
Thank you,
Thomas
Quark Xpress
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000022
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000007c7d8be
VM Regions Near 0x7c7d8be:
VM_ALLOCATE 0000000007c48000-0000000007c4c000 [ 16K] rw-/rwx SM=PRV
--> VM_ALLOCATE 0000000007c4c000-0000000007c94000 [ 288K] r--/r-- SM=SHM
mapped file 0000000007c94000-0000000009308000 [ 22.5M] r--/r-x SM=ALI /usr/share/icu/icudt53l.dat
TextEdit
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/qx/bf4yxqkj6gbd6d8lkm20h96c0000gn/T/com.apple.TextEdit/ modes[1]=0700: Permission denied
Could not obtain valid temporary directory for sandboxed app: Input/output error (5); returned size: 0
InDesign
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type AdobePSL::Exception: std::exception
abort() called
Adobe Acrobat
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f10633ed
VM Regions Near 0xf10633ed:
Stack 00000000bffff000-00000000c0000000 [ 4K] rw-/rwx SM=COW
-->
Submap 00000000ffff0000-00000000ffff1000 [ 4K] r--/r-- SM=PRV process-only VM submap
Application Specific Information:
objc_msgSend() selector name: release
Preview
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/qx/bf4yxqkj6gbd6d8lkm20h96c0000gn/T/com.apple.Preview/ modes[1]=0700: Permission denied
Could not obtain valid temporary directory for sandboxed app: Input/output error (5); returned size: 0
Application Specific Signatures:
_libsecinit_setup_sandbox():confstr(_CS_DARWIN_USER_TEMP_DIR...)Thanks for your replies!
$ java -version
java version "1.5.0_07"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_07-164)
Java HotSpot(TM) Client VM (build 1.5.0_07-87, mixed mode, sharing)
All other programs written at the time do run without problems if they don't use a JMenu. The two that do don't run anymore. I already did reinstall Java, didn't help. -
Adobe Illustrator CS keeps crashing while starting up
Since two weeks ago, Adobe Illustrator CS keeps crashing while starting up due to "Exception: EXCBADACCESS (0x0001)".
Could anyone give me any clue?
Here is a copy of the error message.
Date/Time: 2007-06-18 09:27:16.706 -0700
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Illustrator CS
Path: /Applications/Adobe Illustrator CS/Illustrator CS.app/Contents/MacOSClassic/Illustrator CS
Parent: WindowServer [71]
Version: 11.0 (11.0)
PID: 836
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 MSLAllCarbon.Shlb 0x007a8a88 strlen + 8
1 Photoshop Adapter 0x08e5b3a8 StringReplace__FPclsPCc + 472
2 Photoshop Adapter 0x08e5b168 GetAIParamNameString__FRC7CStr255 + 104
3 Photoshop Adapter 0x08e5a048 RegisterPluginParameters__FP7CPluginP15ActionParamType + 456
4 Photoshop Adapter 0x08e59d80 RegisterPluginActionsWithAI__FP7CPluginP14CPluginHandler + 128
5 Photoshop Adapter 0x08e51660 DoAddPlugin__14CPluginHandlerFP7CPlugin + 128
6 Photoshop Adapter 0x08e73f78 DoStartup__7CPluginFP18SPInterfaceMessage + 184
7 Photoshop Adapter 0x08e73d28 Dispatch__7CPluginFPcPcPv + 120
8 Photoshop Adapter 0x08e50ee0 DoAdaptersMessage__17CPhotoshopAdapterFPcP17SPAdaptersMessage + 480
9 Photoshop Adapter 0x08e263a0 DoMain__15CSweetPeaPluginFPcPcPv + 128
10 Photoshop Adapter 0x08e2627c main + 44
11 Illustrator 0x02161010 spEdgeCallPlugin__FP8SPAccessPCcPCcPvPl + 160
12 Illustrator 0x02160ea0 SPCallPlugin + 96
13 Illustrator 0x0215f918 SPSendMessage + 680
14 Illustrator 0x02160f28 SPCallPlugin + 232
15 Illustrator 0x0215f918 SPSendMessage + 680
16 Illustrator 0x0215f534 startupSweetPeaPlugin__FP8SPPlugin + 116
17 Illustrator 0x02982b30 spStartupPlugins + 1072
18 Illustrator 0x029826b4 SPStartupPlugins + 52
19 Illustrator 0x02982298 PluginsLoad__9PluginMgrFv + 88
20 Illustrator 0x02900bc4 Update__9PluginMgrFRC11CAINotifier + 628
21 Illustrator 0x0203f938 Dispatch__15CAINotificationCFR11CAIObserverR14CAIAspectEntry + 56
22 Illustrator 0x02036bb8 NotifyObserver__52CAIAspectType<15CAINotification,17CAIAspectObserver>FPvRQ213C AIAspectBase12ObserverDataPCv + 72
23 Illustrator 0x0203786c Notify__17MultiObserverImplFR13CAIAspectBasePCvUs + 108
24 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
25 Illustrator 0x02037210 Notify__52CAIAspectType<15CAINotification,17CAIAspectObserver>FRC15CAINotificat ion + 16
26 Illustrator 0x02aac764 Update__11CAIMenuListFRC11CAINotifier + 244
27 Illustrator 0x0203f938 Dispatch__15CAINotificationCFR11CAIObserverR14CAIAspectEntry + 56
28 Illustrator 0x02036bb8 NotifyObserver__52CAIAspectType<15CAINotification,17CAIAspectObserver>FPvRQ213C AIAspectBase12ObserverDataPCv + 72
29 Illustrator 0x0203786c Notify__17MultiObserverImplFR13CAIAspectBasePCvUs + 108
30 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
31 Illustrator 0x02037210 Notify__52CAIAspectType<15CAINotification,17CAIAspectObserver>FRC15CAINotificat ion + 16
32 Illustrator 0x0203fc40 RunApp__14CAIApplicationFv + 96
33 Illustrator 0x02030eec main + 76
Thread 1:
0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7434 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bff3d0 TimerThread + 60
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000007a8a88 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x24004482 xer: 0x0000000020000004 lr: 0x0000000008e5b3a8 ctr: 0x00000000007a8a80
r0: 0x00000000007a8a80 r1: 0x00000000bfffe3b0 r2: 0x00000000017f5000 r3: 0x00000000ffffffff
r4: 0x00000000ffffffff r5: 0x000000000be2408c r6: 0x000000000000000a r7: 0x000000000000005e
r8: 0x00000000bfffe598 r9: 0x000000000032e470 r10: 0x00000000bfffe409 r11: 0x0000000000000001
r12: 0x00000000017f6454 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000001 r22: 0x0000000061640000 r23: 0x000000000d4c024c
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x0000000008e9170c r27: 0x00000000bfffe598
r28: 0x0000000000000100 r29: 0x0000000006cffab1 r30: 0x0000000000000002 r31: 0x0000000008e80210
Binary Images Description:
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0x6e89000 - 0x7126512 PEF binary:
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0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c2000 - 0x930cdfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d7000 - 0x93104fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311e000 - 0x9312efff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x941e3000 - 0x942a7fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f9000 - 0x942f9fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x945cd000 - 0x945edfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9478e000 - 0x9479dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94816000 - 0x94b2cfff com.apple.QuickTime 7.1.6 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c0e000 - 0x94c7ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x96909000 - 0x9691ffff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x9aa4f000 - 0x9aa50fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
Model: PowerBook5,2, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.25 GHz, 2 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 1 GB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: 内蔵 Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816
Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
FireWire Device: MHT2080AT, Initio, Up to 400 Mb/sec
PowerBook G4 1.25GHz Mac OS X (10.4.9)You need to go to the Adobe forums for help - this is for Apple software.
Click Here
Scott -
Indesign CC crashes while using spellcheck - what to do?
indesign CC crashes while using spellcheck - what to do?
InDesign 2014.2 Release | 10.2.0.69 Build
I recently upgraded to the latest version of InDesign via the Cloud app and two chronic issues have reappeared:
Text randomly disappears during editing on the page.
Launching the spellcheck function causes InDesign to crash.
Come on, Adobe — I (and many other users) dealt with these problems for months after we transitioned from CS6 to CC 2014. Eventually, you fixed the problems, but it took forever! Now they’re back with your latest “upgrade.”
This is ridiculous! -
IPhone configuration utility crashes while starting
Hello,
since yesterday my ipcu crashes while starting with a user stop point. I deinstalled and installed, but the problem occurs.
Any hints how to fix this.
Are there any logs for stating the ipcu?
Workstation is a Acer 282G with Windows 7 64 bit. OS.
CarstenI had this issue a few weeks ago and did a complete uninstall using the following guidelines
http://support.apple.com/kb/HT1925
and it fixed it for me. Have you tried this yet? -
Pages is crashing while starting
Hi,
since i have updated to lion "Pages" is crashing while starting and loading a document.
MacBook Air 1.86 Ghz, 2GBSo not actually crashing. Freezing!
Two separate things.
If it crashed you wouldn't need to force quit it, not that you need Activity Monitor for that.
Force Quit is on the Apple Menu.
None of that fixes why it "crashing".
Peter -
Any scan software crashes while starting it..?!
Hello!
I have a Canon scanner connected to my iMac G5 PowerPC with OS X 10.4.11 and the "CanoScan" software worked all fine. But then, one day, it always crashed when trying to start it - couldn't start it since then, it always crashes while starting.
Now I also have an HP multi-function printer/scanner and the same thing happens when trying to start "HP Scan". (Printing works fine.)
Any idea how I could make scan software work again with my Mac?
Thanks!"10-07 15:44:26.890: WARN/ActivityManager(71): Launch timeout has expired, giving up wake lock!"
Ive seen that error before. :-) It looks like it is bombing out trying to initialize the "WAKE_LOCK" permission. Make sure that you have all the permissions included in your AIR app. If you download the latest Extension for Flash CS5, the App & Installer settings will have a new "Permissions" tab and then you can select the permissions that you would like to include. In your case "WAKE_LOCK". Then publish
In previous CS5 extensions you would have to open up the release notes and then copy and paste, then edit the permissions in your app.xml file. This makes life much easier.
Hope this helps- -
Indesign getting crash while exporting because of bad pdf inside file.
Hi,
My indesing is getting crash while exporting to pdf. I have link to pdf file inside the indesign file, when i export that indesign file to pdf indesign is getting crash without showing any error message. If i place another pdf file in same location then it is going fine and i can able to get the output pdf file. Please suggest me how can i check and correct that pdf file and is there any solution to this. Please help me i have thousands of indesign pages with the same issue. If you want pdf i can send it to your mail id. please i need fix for this problem.
Thanks
KiranFor all of you lurkers, Kiran sent me a copy of the PDF, and it looks like I found the problem (and learned a new technique which may help others in the same boat).
I tried re-frying the file by creating an eps and distilling, but the result was the same, then I tried exporting from CS3, just for fun, and it worked, but I realized the PDF had been cropped, so I started trying differnt sections and isolated an area that failed, though that wasn't particularly helpful.
Acrobat preflight didn't find anything that looked odd or problematic, and then I decided to run Examine Document. It came up with MetaData (no surprise) and also two items under a heading of Deleted and Cropped objects, with no preview or description. I unselected the MetaData from the list of found stuff, them clicked the Remove button in the Examine Document panel, and resaved (and while you have the opportunity to give it a new name, doing so doesn't remove the stuff untill you do the whole procedure again and save with the same name). Placed the new version of the PDF in a new file and exported no problem. -
Indesign CS3 crash while generating an PDF or deleting an index entry
Indesign crashes when I will starting the PDF export. This happens in all Indesign documents which are converted from CS2 and with index entries. So I want to delete the index but Indesign crashes while deleting too. I tried to convert the files in .indx files but nothing changes. Indesign is still crashing.
Indesign 5.0.2
Mac OS X 10.5.3
MacPro Identifier 3,1
RAM: 4GBHi. Im having the same problems and tried everything. Indesign crashes not just on Exporting, but also Import and Save As. It mostly works with no problem for days and then all the sudden crashes and cant fix it, then in about an hour starts working again, with the exact same document. It seems to me like the software cant find the path it created with the document. For example, if I press just SAVE, its saves with no problem, but when I choose SAVE AS, Indesign crashes after opening the communication window.
I still have PowerBook, not MacBook Pro, and OS X 10.5.3, so I figured my computer cant handle the new system and CS3. Although Im not having any problems with Photoshop nor other CS3 software, just indesign.
I would really appreciate some advice or response. -
Indesign randomly crashes while printing to pdf
Hi
One of our users has a very frustraiting issue. The full CS3 suite was installed on his newley built windows 7 X64 system. And all updates have been applied. for a few days everything worked perfectly, but then when printing a broucher to PDF indesign crashed while downloading procset. From then on the user could not print anything, and the print queue said "downloading low level document". the only way we have found to resolve it once the error has occured is to restart the machine. once the machine has been restarted the printing will be fine again for a random amount of time before the same thing happens.
The machine has all the latetes updates for windows, CS3 and the adobe pdf driver. Is this a known issue and are there any work arounds
Thanks in advanceI am having this EXACT same issue on my system. I am running 64bit Windows 7, and am using CS4 instead of CS3. Randomly, indesign crashes when printing a PDF at the 'DOWNLOADING PROCSET' status. From there, no PDF related things work. I can't print any PDF files to any printers, or print to PDF from any other applications.
Anyone have any ideas on this. It is a pain to have to restart my computer 5 to 6 times a day. -
InDesign CS4 crashes at start on new retina Macbook Pro
Hi
Have migrated all user information and applications from an Intel iMac running Snow Leopard (10.6.8) to a brand new retina macbook Pro on mountain Lion. Everything works apart from inDesign CS$ which crashes at start up. The crash log is here.
Have already tried most of the suggestions I have found here, resetting preferences etc, but have not been able to uninstall CS4 as the uninstaller encounters a script error when it is run, therefore have not been able to fresh install the app.
Has anyone any advise they can offer, thanks.Ther first crash report looks like the culprit may be SING (see SING Removal) but you really should do a clean install of the applications rather than a migration. Since the uninstaller is failing you can run the clean tool to do the removal: CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
-
InDesign CS5 crashes upon start-up
I can't start InDesign CS5 and i don't know why. It worked without any problems yersterday but crashes upon start-up whenever I try to start it today.
Does anybody have any idea how to fix this?
thx a lot!!yes, here it is (it's long!!):
Process: Adobe InDesign CS5 [264]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.1.508 (7010)
Code Type: X86 (Native)
Parent Process: launchd [95]
Date/Time: 2011-03-13 18:54:25.341 +0100
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 5892 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 31 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: 5982DC66-3F61-404A-A2BE-5211FE0BC1E0
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050843000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ObjectModelLib.dylib 0x0103f679 0x1038000 + 30329
1 ObjectModelLib.dylib 0x0103fa4f 0x1038000 + 31311
2 ObjectModelLib.dylib 0x0103dd53 0x1038000 + 23891
3 ObjectModelLib.dylib 0x01048615 0x1038000 + 67093
4 ObjectModelLib.dylib 0x01049db7 0x1038000 + 73143
5 ObjectModelLib.dylib 0x01070bdb ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23035
6 ObjectModelLib.dylib 0x0106c244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
7 com.adobe.InDesign 0x00002842 main + 82
8 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9649d982 kevent + 10
1 libSystem.B.dylib 0x9649e09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9649d559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9649d2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9649cd81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9649cbc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9647715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x964a4ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x964d3ac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x947ebecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x947e7873 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x947cb85a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x964a485d _pthread_start + 345
8 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9649ca12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9649cfa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9649cbc6 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x964770fa mach_msg_trap + 10
1 libSystem.B.dylib 0x96477867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x94893ac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x964a485d _pthread_start + 345
4 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x964a50a6 __semwait_signal + 10
1 libSystem.B.dylib 0x964a4d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x964a69f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9480051e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x947ebea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x947e7873 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x947cb85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x964a485d _pthread_start + 345
10 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96477142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x964a4cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x964ed46f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19325126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x1931ddb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1932518c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x964a485d _pthread_start + 345
7 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0103dc94 ecx: 0x50843000 edx: 0x06dc8600
edi: 0xbffff168 esi: 0x66dc85ef ebp: 0xbffff0d8 esp: 0xbffff060
ss: 0x0000001f efl: 0x00010206 eip: 0x0103f679 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x50843000
Binary Images:
0x1000 - 0x4ffb +com.adobe.InDesign 7.0.1.508 (7010) <95D99393-D179-BC50-386C-509F6FD0809A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
0xa000 - 0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xe000 - 0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fafff +AdobeARE ??? (???) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x803000 - 0x81efff +AdobeBIB ??? (???) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils ??? (???) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x855000 - 0xb47ff7 +AdobeCoolType ??? (???) <2BF62C8A-D715-FDE8-650C-1984CFFCE33C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xbcf000 - 0xfa7ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1038000 - 0x10a6ff7 +ObjectModelLib.dylib ??? (???) <B71699FF-823E-D40E-A62F-2E9FD2FE9B56> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
0x10c9000 - 0x1123fe7 +DataBaseLib.dylib ??? (???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
0x113c000 - 0x1553fff +PublicLib.dylib ??? (???) <33A9EB82-1095-B57B-9004-55AEA8C9B9ED> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
0x16da000 - 0x16f1ff6 +AdobeAFL ??? (???) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x1702000 - 0x170aff3 +boost_threads ??? (???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
0x1714000 - 0x1719ffd +ASLSupportLib.dylib ??? (???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
0x171e000 - 0x171fff2 +libtbbmalloc.dylib ??? (???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
0x1723000 - 0x1731fe7 +libtbb.dylib ??? (???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
0x1739000 - 0x1871fe7 +WRServices ??? (???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x18b3000 - 0x18b7ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x18be000 - 0x226efff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x2271000 - 0x233eff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0
0x23a1000 - 0x247bfef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x24bb000 - 0x252bfeb +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x2536000 - 0x259cffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x25b2000 - 0x264bfef +boost_regex ??? (???) <462635B6-7AF0-B43D-74D6-4AC15ACBC66A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_regex.framework/Versions/1_37/boost_regex
0x2690000 - 0x26d0ff7 com.apple.vmutils 4.2 (106) <D3A83712-1F54-F9CE-EE98-CDFA3BE1A303> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x26e9000 - 0x279efe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
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0x98288000 - 0x98389fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <ED8E45C6-B078-15E8-938D-99D8FD1EAE64> /usr/lib/libxml2.2.dylib
0x983a9000 - 0x983eaff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <16DAE1A5-937A-1CA2-D98F-2AF958B62993> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x983eb000 - 0x983ebff7 com.apple.Carbon 150 (152) <DA7C7931-DCA9-0A1C-B79C-24A0CBA04D93> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x985cf000 - 0x98618fe7 libTIFF.dylib ??? (???) <AC1FC806-F7F4-174B-375F-FE5D6008666C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x9865c000 - 0x98665ff7 com.apple.DiskArbitration 2.3.1 (2.3.1) <63DF2017-C618-8EBD-9377-BD536C5E5BE1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x988ed000 - 0x988f7fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <66D6E63D-4D57-AD5C-DFF7-C222F22FC836> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x988f8000 - 0x988fcff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x989ba000 - 0x98a23fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <190291DA-68A6-4AEA-39CC-D51FD4A721BF> /usr/lib/libstdc++.6.dylib
0x98a24000 - 0x98a2fff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98bd9000 - 0x98c87ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x98c88000 - 0x98d38ff3 com.apple.ColorSync 4.6.3 (4.6.3) <0354B408-665F-8B3F-87FF-64E6322276F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x98d39000 - 0x98ebbfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x98ebc000 - 0x98f64ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9939d000 - 0x99478feb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x99479000 - 0x9948aff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9948b000 - 0x994aaff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x994ab000 - 0x994edff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x99714000 - 0x99715ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x99998000 - 0x999a8ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <CDD943B2-72DD-A926-616D-30D4A2C04D9A> /usr/lib/libsasl2.2.dylib
0x999a9000 - 0x999b7ff7 com.apple.opengl 1.6.12 (1.6.12) <9F13B279-F289-18AC-5D86-DCD52BAF087D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x999b8000 - 0x99a50fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <DC19F49B-184E-FD0F-13F8-3A31924A3B66> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookAir3,2, BootROM MBA31.0061.B01, 2 processors, Intel Core 2 Duo, 1.86 GHz, 4 GB, SMC 1.66f55
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM128C, 113 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x850a, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821b, 0x04530000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0240, 0x04300000 -
Newly installed InDesign CS6 Crashes while Launching
I have recently purchased and installed Adobe CS6 Design Standard.
While Photoshop and Illustrator launch and work perfectly fine, InDesign crashes while its launching everytime.
I have restarted my computer and I have uninstalled and reinstalled the software and the problem is persisting.
Can anyone help?
ThanksOS?
-
InDesign is crashing while opening a new document
Hi All,
I want to open a new document from InDesigm CS2.When I open a new document from File->New->Document from menu ,InDesign is crashing and giving error report.
It is not happening in the case when I open existing documnet from
File->Open.
Existing document is opening without any problem.
How can I get rid of this surprising problem ?
Can it be due to some missing PlugIn??Check for Third Party plugins. Make sure that you only have plugins that come with InDesign application. Remove custom/sample plugins and try again.
If the above doesn't work, delete InDesign preferences (at C:\Documents and Settings\...\Application Data\Adobe\InDesign).
Regards,
Narayan
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