Indesign CC crashing / freezing on save new folder name folder dialogue box

Hey guys,
I am having a reacuring bug regarding the new and awesome indesign cc 9.2 64 bit windows pc.
When I am saving or opening in indesign if I use the dialogue box to create a new folder to save the file in it creates it and then when the mouse moves to let you rename it from new folder default it freezes and crashes indesign.
Anyone else have this? Just curious if this is a known bug?
This is on a fresh install (re-install) saving to a second hard drive that is not the OS drive - if that helps. No other programs have had this problem.
Cheeeers,
D

Try installing the 9.2.1 update. Probably won't solve the problem, but shouldn' hurt, either.
I don't think this is a bug, by the way, or other users would be reoprting it, too, so it's likely to be an interaction with something else on your sytem. You might be able to isolate it by running MSconfig to turn off startups and test.

Similar Messages

Paste text within "new folder" dialogue box not working

(Mac) If I'm taking a file and saving it, or exporting a file, etc., when I am in the dialogue to actually do so and click "new folder" then try to paste simple text here with "command+v" it doesn't work. Right-clicking and choosing paste does work. This isn't an OS X issue, because it works fine in AI and PS CS4. I need to paste a name into a new folder dialogue many many times a day, so this gets quite tedious right-clicking all the time.

I did a remote session with Adobe yesterday. I was able to show him the problem with the complex mask around the person that I was using, but we did a simple oval around one persons face and it created all the key frames. He suggested that only simple oval or rectangle masks are supported and that I open a feature request for a more complex mask. I realized I wasn't going to get any further help or research from this person and filed a feature request that PR should track any mask I'm allowed to create. I used around 75 added points to the rectangle mask to cover a person from the waist up who was not very animated. Still seems like a bug and I hope we can get an Adobe employee to test it out and acknowledge that it's a pretty big issue with their new feature and get a fix soon.

Photoshop Stops responding on use of 'Save as...' dialogue box.

Every time I try to save a file for web or using the 'save as...' dialogue box, i cannot select anything within in it or navigate to a folder etc... My photoshop then freezes and stops responding. I then have to delete the process from the task manager in order to stop it.
I have tried everything from deleting preferences to completely re-installing it.
Does anyone have an suggestions?
Thanks in advance!

Every time I try to save a file for web or using the 'save as...' dialogue box, i cannot select anything within in it or navigate to a folder etc... My photoshop then freezes and stops responding. I then have to delete the process from the task manager in order to stop it.
I have tried everything from deleting preferences to completely re-installing it.
Does anyone have an suggestions?
Thanks in advance!

CRASH when making a new folder in save for web

When going into Save For Web, and saving a picture, and clicking the little "new folder" button, Photoshop crashes and closes instantly. This is 100% reproducible.
Can we expect this to be fixed?
Details:
Windows 7 x64, fully updated
Photoshop CS5 x64, fully updated
Memory is plentiful
Disk space is plentiful

Always nice to get an upgrade, but it's a rather costly operation, one might say
I still think this is an issue Adobe should be fixing. This problem (for me at least) did only occur in the save dialog while in Save For Web, and not in any other save dialogs, such as the regular file->save as. This made it very hard for me to believe the problem is in my system. Although something might be triggering it, that something could hardly be the cause, since, like I said, the problem only occurs in SFW and only ever in Photoshop, and only in CS5. EVERY other program works fine in this regard.
So please, Adobe, fix this bug before forcing folks to initiate an expensive upgrade...

InDesign is crashing while opening a new document

Hi All,
I want to open a new document from InDesigm CS2.When I open a new document from File->New->Document from menu ,InDesign is crashing and giving error report.
It is not happening in the case when I open existing documnet from
File->Open.
Existing document is opening without any problem.
How can I get rid of this surprising problem ?
Can it be due to some missing PlugIn??

Check for Third Party plugins. Make sure that you only have plugins that come with InDesign application. Remove custom/sample plugins and try again.
If the above doesn't work, delete InDesign preferences (at C:\Documents and Settings\...\Application Data\Adobe\InDesign).
Regards,
Narayan

Itune freezes and wants new folder

Itues was slowing down wjile adding songs alsmost freezing. Then suddenly after two days without any further ado it asked for a new folder and calling itself itunes1. How do I migrate or map out the previous structure to the empty Itunes1.
Regards
Bharathy

Are you using Firefox Sync?
*https://support.mozilla.org/kb/what-firefox-sync
*https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can try to check and repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/

Stretched 'New Document', 'Color Picker' dialogue boxes in Illustrator CS5.

I opened Illustrator today and was prompted with the "Adobe Illustrator as detected a problem in the windows registry..." message. I came to these discussions and found that people got around this message by opening the program as the ADMIN. Taking these actions myself seemed to work. Once I got the program seemingly up and running again I went to open a new document only to find that when the New Document box opened it was stretched and inaccessible (see below).
I then opened a file just to see if anything else was odd and got the same thing when opening the Color Picker (see below)
It also occurred when I deleted a layer with artwork on it....needless to say, it's a mystery and I was hoping someone could help.
Thank you!
UPDATE: Upon further investigations, this appears to be happening to ALL of the dialogue boxes. And that it only appears to be happening to Illustrator, not Photoshop or InDesign.

Hello John.
And thanks for the quick reply.
It's happening in the CMYK color mode. That's why it's so strange.
In more than 10 years off experience with Illustrator I've never seen nothing like this.
When searching for help in the forums I've read about some color situation with CS6 and the new Lab association. But I supose it didn't "contaminate" CS5.5. Unless it did.. in some update. Hope not.
Thank you, once again.

IPhoto freezes on startup and unable to use dialogue box.

Hi,
I just upgraded my Snow Leopard to Mountain Lion. I also updated my iphoto to the latest version (not sure how to check the current version but its the latest one as per app store today).
Now when I load my iphoto I get the spinning icon in the middle as well as the Dialogue box asking me if I want to update the Library, however the options are frozen and nothing happens when I click on the buttons. I've left this for a few hours with no result.
I've tried holding down the option button on startup but the dialogue box with the new options are frozen.
Any ideas?
Cheers,

Back up your iPhoto library, Depress the option and command keys, launch iPhoto and rebuild the library
LN

InDesign CS5.5 freezing upon opening new document Lion 10.7.3?

Hi there,
When launching CS5.5 InDesign, I select 'New document'. After it is setup (1-2 seconds), it freezes and InDesign is non functional and you have to force quit.
My console log states:
CFURLCreateWithBytes was passed these invalid URLBytes: ‘/Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks’ (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateFromFileSystemRepresentation should be used instead.
The freeze occurs in the admin account and logged in domain user.
I have tried updating InDesign- nothing.
Uninstalling through Adobe uninstaller and reinstalling- nothing.
Not using plugins. We are using Extensis Universal Type Client but I wuit it and turned off the Core to see if that helps- nothing.
Ive repair permissions- nothing
Rebooted- nothing
I ended up upgrading to CS6 and had no problems. I would like to resolve this CS5.5 issue though. Any help?

I copied Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II/Datastore to the desktop and deleted it from that directory. Did the same for the Mark II folder (Solution 2)
-Failing that the first time, I uninstall/reinstall and didnt bother to update, which is why you see the original InDesign. I'll try and update InDesign and move to 10.7.4 to see if that does anything. My
Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II/Datastore does not currently have these folders because I took them out. Maybe I'll run the crash report again and post it. I have to wait for the designer to finish for the day. I'll update possibly tomorrow.
Thank you!

InDesign CS4 crashes at start on new retina Macbook Pro

Hi
Have migrated all user information and applications from an Intel iMac running Snow Leopard (10.6.8) to a brand new retina macbook Pro on mountain Lion. Everything works apart from inDesign CS$ which crashes at start up. The crash log is here.
Have already tried most of the suggestions I have found here, resetting preferences etc, but have not been able to uninstall CS4 as the uninstaller encounters a script error when it is run, therefore have not been able to fresh install the app.
Has anyone any advise they can offer, thanks.

Ther first crash report looks like the culprit may be SING (see SING Removal) but you really should do a clean install of the applications rather than a migration. Since the uninstaller is failing you can run the clean tool to do the removal: CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3

Email -Save as- New Folder- buggy -no copy/paste

Email -Save as- New Folder- buggy. I can't paste text into a new folder field whether from a file/save as path or save attachments as- new folder. That new folder dialog box does not allow copy or paste, only direct typing. I've tried on three machines.

FYI:
Control Click will bring up a popup menu that allows you to paste into the New Folder Name dialog..
It's just the keyboard command that went funky...
So that's a simple work around for now....

Problems creating a new folder when using webmail

Hi, has anyone else out there encountered problems when trying to create a new folder when using webmail ?
It just seems to create a new folder called 'New Folder' and misses out the step that would normally allow you to rename it to a title of your choice.
A whole list of folders called 'New Folder' is about as useful as an ashtray on a motorbike.
It did used to work as I've used it many times in the past.....but then so did a lot of things before the 'new' and 'improved' version of BT Mail came along.
Any help or suggestions gratefully received (apart from the obvious solution, switch to a mail client).
Maybe it needs flagging to the 'techies'......they must be really busy trying to sort out all the so called teething problems.
Solved!
Go to Solution.

What should happen is that when you click on the + for add a new folder a box should appear, somewhere amongst the folder list. (The list is in alphabetical order so if you have a number of folders previous to the letter N it maybe out of view ) .
The box will have the text " New folder-X," ( see below for the explantion for the -X ) you then delete the text, type in the name you want, hit enter and there it is.
If you don't notice the box, possibly because it's off screen further down the list, you then open and close the list, or log out the next time you view the list it, or they, are simply named New folder.
So you now have umpteen " New folders ", here's how to rename them.
Place your cursor on the word New Folder in your folder list, you will see a little box appear with" New folder-X," x being the number of the new folders you have created., eg -0, -1, -2 etc.
Then double click on it, you should then get a larger box with New folder-X.
Delete the text in the box, type in the name you want for the new folder, hit enter there's you newly named folder.

My indesign keeps crashing when I type in a text box

Hello
My indesign keeps crashing when ever I start typing in a text box (CS5) - I followed a similar discussion and the advice was to uninstall and reinstall - I have uninstalled but cannnot find my Master collection to re-install. I'm working on a Mac Leopard - Please Help

I'm a Widows guy with some Mac experience, so these directions may be a bit fuzzy, and someone else may feel free to pop in. My recollection is that you will need to double-click both of the .dmg files (these are disk image files) to mount them, if they don't mount automatically. You may have to decompress the first file further to get it to extract the installer (which should automatically extract the second file). If you are able to run the installer, and enter your serial number, but the number is not recognized as valid it will be because there is some sort of trap for education serial numbers.
If that's the case, you are probably out of luck on CS5, but you may be eligible to upgrade to a full commercial license for CS6, or a discounted Creative Cloud license. I'm not dead certain, but I believe the old serial number should be sufficient to to provide proof of previous license during the install. If that's the route you need to take, you need to do it quickly. Once CS7 is released, and predictions seem to be in about ten days to two weeks from now, at least for an official launch date announcement, your CS5 will probably no longer be good for an upgrade discount.

Finder changes the file name in Save/Save As dialogue box

Whenever I save or save as a file, the dialogue box opens, but when I make the file list active when using a mouse, the file name I click to changes the file name I am saving. I simply want to activate the file list window so I can find the right folder. For example if I am looking for a folder called "Receipts" I want to be able to click on the file list window to activate it and then type the first 2 letters of the folder-- "re" and then save the file in that folder. The finder keeps changing the name of the current file whenever I click on one of the "greyed-out" file names? This doesn't make sense unless of course I want to replace that file.
Is there a shortcut that makes the file list window in the dialogue box active while in the SAVE/SAVE AS dialogue box??

Yes, this example of horrible UI design has been a problem since "Panther". It illustrates what happens when you try to copy UI behaviour from another OS, do it poorly, and end up with a mess. In 10.3 and 10.4, the combination of the renaming behaviour with the default "replace" selection in the resulting save can result in data loss.
Compared to the old Mac OS where a tab would flip the focus between the text field for the file name and the file browser, the current behaviour either doesn't allow enough keyboard access to controls, or with "full access" enabled, too many to cycle through easily. The inability to switch focus to the file browser using the mouse (depending on the view) is a horrible productivity loss. Having to recheck the filename before saving is a horrible productivity loss. Since there is no "undo" for the renaming in most files, having to retype the name is again, a horrible productivity loss.
If they had done it right (a simple change, like requiring a modifier to rename), users would probably welcome the "rename" feature as a useful addition. Instead, it has the feel of something a junior Windows-trained programmer slipped in past their supervisor.
In short, I am not aware of any workaround or hack to avoid this "renaming" behaviour. I doubt it will do any good since people have been doing so since "Panther", but you could try submitting feedback:
http://www.apple.com/feedback/macosx.html

Save As Dialogue Box Issues

Hi,
I am trying to save an .AI file. Upon clicking "save as" under "File" the dialogue window pops up, I select the file name and file type (.AI) I wish to save as, and then I click "Save". After clicking "Save" nothing happens. The dialogue box remains, and nothing on the screen changes. It is as if I never clicked "Save". The same exact thing happens when I try to save as a PDF or ANY other file type. Has anyone ever experienced a problem like this? Is there anything I can do to mitigate the issue?

The issue has fixed itself (to a degree). The files are too large for the program to keep up with, so I have to wait a few minutes for AI to catch up. Then I can click save. But clicking save twice has never been a typical procedure for any of my files. Moving forward, I am reducing the resolution of the photos I am working with, and it seems to be running much smoother now. Thank you!

Indesign CC crashing / freezing on save new folder name folder dialogue box

Similar Messages

Maybe you are looking for