InDesign CC freezes when opening fonts

I am running Windows 7 64 bit and have updated to InDesign Version 9.2.
InDesign is often slow to save documents, and sometimes freezes or crashes. Recently when it froze a box popped up that said it was opening fonts. Any thoughts as to what would cause it to freeze while opening fonts.
The problem is intermittent.
Any thoughts on this would be appreciated.

Hi Pam,
I would certainly give CC2014 a try.
Other than that, make sure there’s no illegal characters like slashes in the file or folder names and that the path is not too long.

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Date/Time: 2009-04-29 21:32:12 +1000
OS Version: 10.5.6 (Build 9G55)
Architecture: i386
Report Version: 4
Command: iPhoto
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Version: 8.0.2 (8.0.2)
Build Version: 2
Project Name: iPhotoProject
Source Version: 4020000
Parent: launchd [82]
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Event: hang
Time: 5.07s
Steps: 27
Process: iPhoto [1006]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
ADDRESS BINARY
00001000 /Applications/iPhoto.app/Contents/MacOS/iPhoto
00b12000 /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
00c46000 /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
00c8f000 /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
00c98000 /Applications/iPhoto.app/Contents/MacOS/../Frameworks/UpgradeChecker.framework/ Versions/A/UpgradeChecker
00cac000 /Applications/iPhoto.app/Contents/MacOS/../Frameworks/MobileMe.framework/Versio ns/A/MobileMe
00da7000 /System/Library/Frameworks/Message.framework/Versions/B/Message
01154000 /Applications/iPhoto.app/Contents/MacOS/eOkaoCom.dylib
01158000 /Applications/iPhoto.app/Contents/MacOS/eOkaoDt.dylib
01191000 /Applications/iPhoto.app/Contents/MacOS/eOkaoFr.dylib
012fb000 /Applications/iPhoto.app/Contents/MacOS/eOkaoPt.dylib
01326000 /Applications/iPhoto.app/Contents/MacOS/../Frameworks/ProXTCore.framework/Versi ons/A/ProXTCore
013b1000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
013b5000 /System/Library/PrivateFrameworks/AppleAppSupport.framework/Versions/A/AppleApp Support
013b9000 /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
013f2000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowCore.framework/Versions/A/iLifeSlideshowCore
01426000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowProducer.framework/Versions/A/iLifeSlideshowProducer
01531000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowRenderer.framework/Versions/A/iLifeSlideshowRenderer
0162c000 /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowExporter.framework/Versions/A/iLifeSlideshowExporter
01639000 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
063df000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
063ed000 /Applications/iPhoto.app/Contents/PlugIns/FacebookPublisher.publisher/Contents/ MacOS/FacebookPublisher
0640c000 /Applications/iPhoto.app/Contents/PlugIns/FlickrPublisher.publisher/Contents/Ma cOS/FlickrPublisher
06427000 /Applications/iPhoto.app/Contents/PlugIns/MobileMePublisher.publisher/Contents/ MacOS/MobileMePublisher
06469000 /Applications/iPhoto.app/Contents/PlugIns/RSSPublisher.publisher/Contents/MacOS /RSSPublisher
06663000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
16b33000 /Applications/iPhoto.app/Contents/MacOS/../NetServices/Frameworks/BDRuleEngine. framework/Versions/A/BDRuleEngine
16bd7000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
1804c000 /Applications/iPhoto.app/Contents/NetServices/Bundles/BookService.NetService/Co ntents/MacOS/BookService
18061000 /Applications/iPhoto.app/Contents/MacOS/../NetServices/Frameworks/NetServices.f ramework/Versions/A/NetServices
18144000 /Applications/iPhoto.app/Contents/MacOS/../NetServices/Frameworks/BDControl.fra mework/Versions/A/BDControl
18158000 /Applications/iPhoto.app/Contents/NetServices/Bundles/CalendarsService.NetServi ce/Contents/MacOS/CalendarsService
1816c000 /Applications/iPhoto.app/Contents/NetServices/Bundles/CardsService.NetService/C ontents/MacOS/CardsService
18180000 /Applications/iPhoto.app/Contents/NetServices/Bundles/PrintsService.NetService/ Contents/MacOS/PrintsService
18329000 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
1833b000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAppDefPlugin.ilmbplugin/Contents/MacOS/i LMBAppDefPlugin
18380000 /Library/QuickTime/XviD_Codec-r58 (Intel).component/Contents/MacOS/XviD_Codec
184c7000 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
184cf000 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
18554000 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
185d4000 /Library/QuickTime/AviImporter-r7 (Intel).component/Contents/MacOS/AviImporter
18a80000 /Library/QuickTime/Motion.component/Contents/MacOS/Motion
18acc000 /Library/Frameworks/Motion.framework/Versions/A/Motion
18ad4000 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
18bd1000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAperturePlugin.ilmbplugin/Contents/MacOS /iLMBAperturePlugin
18bdf000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBGarageBandPlugin.ilmbplugin/Contents/Mac OS/iLMBGarageBandPlugin
18bea000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiMoviePlugin.ilmbplugin/Contents/MacOS/i LMBiMoviePlugin
18bfe000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBFolderPlugin.ilmbplugin/Contents/MacOS/i LMBFolderPlugin
1904e000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhoto8Plugin.ilmbplugin/Contents/MacOS/ iLMBiPhoto8Plugin
19068000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhotoPlugin.ilmbplugin/Contents/MacOS/i LMBiPhotoPlugin
19078000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiTunesPlugin.ilmbplugin/Contents/MacOS/i LMBiTunesPlugin
19088000 /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
19162000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBMoviesFolderPlugin.ilmbplugin/Contents/M acOS/iLMBMoviesFolderPlugin
1916a000 /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotoBoothPlugin.ilmbplugin/Contents/Mac OS/iLMBPhotoBoothPlugin
ba900000 /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

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EtreCheck version: 2.1.8 (121)
Report generated March 19, 2015 8:40:45 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro6,2
    1 2.66 GHz Intel Core i7 CPU: 2-core
    4 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Replace Soon - Cycle count 1556
Video Information: ℹ️
    NVIDIA GeForce GT 330M - VRAM: 512 MB
        Color LCD 1680 x 1050
        spdisplays_display_connector
    Intel HD Graphics - VRAM: 288 MB
        spdisplays_display_connector
System Software: ℹ️
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Disk Information: ℹ️
    Hitachi HTS725050A9A362 disk0 : (465.76 GB)
        - (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.76 GB (21.87 GB free)
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
Configuration files: ℹ️
    /etc/sysctl.conf - Exists
/etc/hosts - Count: 14
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Click for support]
    [not loaded]    jp.co.roland.RDUSB0119Dev (1.0.0) [Click for support]
        /System/Library/Extensions/CUDA.kext
    [not loaded]    com.nvidia.CUDA (1.1.0) [Click for support]
        /System/Library/Extensions/P2DriveFamilyDriver.kext/Contents/PlugIns
    [not loaded]    jp.co.panasonic.driver.PCD35Device (1.2.0 - SDK 10.6) [Click for support]
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Startup Items: ℹ️
   CUDA: Path: /System/Library/StartupItems/CUDA
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
    [not loaded]    org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [not loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [not loaded]    com.mcafee.menulet.plist [Click for support]
    [not loaded]    com.mcafee.reporter.plist [Click for support]
    [not loaded]    com.nvidia.CUDASoftwareUpdate.plist [Click for support]
Launch Daemons: ℹ️
    [not loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [not loaded]    com.edb.launchd.postgresql-8.4.plist [Click for support]
    [not loaded]    com.enterasys.NacAgent.plist [Click for support]
    [not loaded]    com.mcafee.ssm.Eupdate.plist [Click for support]
    [not loaded]    com.mcafee.ssm.ScanManager.plist [Click for support]
    [not loaded]    com.mcafee.virusscan.fmpd.plist [Click for support]
User Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [not loaded]    com.adobe.ARM.[...].plist [Click for support]
    [not loaded]    com.divx.agent.postinstall.plist [Click for support]
    [not loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    CrossOver CD Helper    UNKNOWN (missing value)
    NacAgent    Application (/Applications/Utilities/NacAgent.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    OVSHelper: Version: 1.1 [Click for support]
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    DivXBrowserPlugin: Version: 2.2 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.6.6
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
    AllMyTube
    DivX Plus Web Player HTML5 <video>
Audio Plug-ins: ℹ️
    iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
    CUDA Preferences [Click for support]
    DivX [Click for support]
    Flash Player [Click for support]
    Growl [Click for support]
Time Machine: ℹ️
    Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
        27%    WindowServer
         1%    fontd
         1%    ps
         0%    Finder
         0%    configd
Top Processes by Memory: ℹ️
    116 MB    quicklookd
    56 MB    Finder
    39 MB    WindowServer
    34 MB    Dock
    34 MB    SystemUIServer
Virtual Memory Information: ℹ️
    1.21 GB    Free RAM
    452 MB    Active RAM
    451 MB    Inactive RAM
    2.04 GB    Wired RAM
    259 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 19, 2015, 08:22:39 PM    Self test - passed
    Mar 19, 2015, 08:17:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-20 1724_[redacted].crash
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    Mar 18, 2015, 11:24:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-232427_[redacted].crash
    Mar 18, 2015, 04:57:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-165740_[redacted].crash
    Mar 18, 2015, 03:26:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-152611_[redacted].crash
    Mar 18, 2015, 02:27:20 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-142720_[redacted].crash
    Mar 17, 2015, 08:01:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-200147_[redacted].crash
    Mar 17, 2015, 07:58:51 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-195851_[redacted].crash
    Mar 17, 2015, 06:24:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-182447_[redacted].crash
    Mar 17, 2015, 02:30:23 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-023023_[redacted].crash
    Mar 15, 2015, 09:32:30 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-213230_[redacted].panic [Click for details]
    Mar 15, 2015, 08:13:04 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-201304_[redacted].panic [Click for details]
    Mar 15, 2015, 08:04:34 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-200434_[redacted].panic [Click for details]
    Mar 14, 2015, 11:22:47 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-14-232247_[redacted].panic [Click for details]
    Mar 14, 2015, 06:02:23 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-14-060223_[redacted].panic [Click for details]
    Mar 8, 2015, 10:30:42 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-08-223042_[redacted].panic [Click for details]
    Mar 6, 2015, 01:49:22 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-06-134922_[redacted].panic [Click for details]
    Mar 5, 2015, 09:57:42 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-05-215742_[redacted].panic [Click for details]
    Mar 5, 2015, 07:48:15 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-05-194815_[redacted].panic [Click for details]
    Mar 19, 2015, 05:45:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-19-174555_[reda cted].crash
    Mar 18, 2015, 09:49:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-214954_[redacted].crash
    Mar 17, 2015, 03:12:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-151209_[redacted].crash
    Mar 5, 2015, 09:42:48 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-05-214248_[redacted].panic [Click for details]

InDesign CC freezes when packaging files.

InDesign CC freezes when packaging files. Just spinning beachball. Need to Force Quit. Tried resetting Prefs at startup (holding down keys), but no change. Looking for path to Default and Data files, but not finding them in Library. (D'oh!) Downloaded most recent CC versionlast night. Any ideas or should I try CC (2014)

Hi Pam,
I would certainly give CC2014 a try.
Other than that, make sure there’s no illegal characters like slashes in the file or folder names and that the path is not too long.

InDesign CC freezes when opening fonts

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