Indesign CC has stopped scrolling
I have lost the ability to scroll vertically in ID CC. The scroll bar on the righthas disappeared, the hand tool won't do it, and my mousewheel gets no response.
Any ideas out there?
See Replace Your Preferences
Similar Messages
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InDesign CC has Stopped Working when I try to edit a particular document
Hi, I am working on a large price list document of 200 pages. Basically it's a very long table which spans the whole 200 pages and is formated to show in two columns on each page.
My InDesign is working fine normally, and it allowed me to create this document ok yesterday, however, after quitting out of the document yesterday, it will nolonger allow me to open it. When I try to go back into the document it crashes with the Indesign CC has stopped working error. I dont think the file is corrupt as I took a backup of it straight after quitting out of it and the backup also won't allow me back in it. (I took the backup because I had the same issue when I tried to create a similar document just after CC was launched)
Example of document:
Ive looked at Windows Even Viewer and the error that it shows is as follows:
InDesign.exe
9.2.0.69
5297b4c4
Public.dll
9.2.0.69
5297b401
c0000005
000000000029a2e4
1668
01cf3f773c95ae68
D:\Program Files\Adobe\Adobe InDesign CC (64 bit)\InDesign.exe
D:\Program Files\Adobe\Adobe InDesign CC (64 bit)\Public.dll
813d1150-ab6a-11e3-801b-8851fb5e5754
I dont get this crash with any other documents I work on, Anybody any ideas please?
Thanks
RichNot much to go on there.
A couple of things to try..
See if it will open after a reboot.
See if it will open in the 32 bit version. That also should be installed by default on your Windows system.
See if it will open in a different user account.
Try the blind export script and then open the .idml if successful: Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK. -
Adobe InDesign CC has stopped working
When trying to open InDesign CC (Trial), get error message "
Adobe InDesign CC has stopped working."
and
It caused other problems in computer. Proessional technician who cleaned up computer uninstalled inDesign - saying it appeared to be corrupt - and that I should redownload it and reinstall.
I did that, but the same messages still appear.
Any suggestions?This is weird. I re-built my PC a couple of weeks ago and re-installed all the Adobe CC products that I use. Before that, I always found the InDesign defaults file with no trouble. However, now it is nowhere to be found. The path you give in Replace your Preferences doesn't exist. There isn't even an 'appdata' folder. I have searched the whole of the drive and found neither appdata nor InDesign defaults. I have launched Id many times since the re-build, but the path has not been created. Could appdata be hidden? If so, how do I reveal it? All help appreciated.
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Adobe InDesign CC2014 has stopped working
I subscribed 2 days ago to Adobe CC but am unable to work on InDesign without getting this response....
"Adobe InDesign CC2014 has stopped working... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Close program"
Where is Adobe on this issue—any explanation?If you are able to open ID and do other work, the problem has nothing to do with permissions, so you may safely ignore all of that stuff.
This sounds like some sort of corruption in the style or specific text, ot perhaps a corrupt font (but that would probably cause a crash in ID at launch or whenever the font is used). Start with the technique out lined here: Remove minor corruption by exporting
If that does not work, see if you are able to export the problem story to InDesign Tagged Text (click the cursor anywhere in the story, but don't make a selection, then choose export from the file menu and tagged text from the type dropdown). Place the tagged text into a new frame, then use copy/paste to replace the original text. -
Adobe InDesign CS6 Has stopped working error message
Hi,
I have Adobe InDesign CS6 on Windows 7 64 bits Enterprise Edition
When I open a document and try to export the document to pdf my indesign crash whith following message "Adobe inDesign CS6 has stopped working"
It happens on some docuemnts but now all documents.
Please help.Was that a typo and you meant NOT all documents?
Windows isn't quite as easy to diagnose crashes as Mac becuase it doen't providet he same crash reports, so we pretty much have to play Twenty Questions...
Let's start with some basic troubleshooting. Presuming this is isolated to just some files, start with this: Remove minor corruption by exporting
If that doesn't work, can you export half of the doc at a time?
Create a new user account onthe machine and log in using that. Are you able to export the document to PDF without a crash? -
InDesign CS5 has stopped working
I have InDesign CS5 (creative suite premium, ME version) on Windows 7, everything was working well when InDesign stopped working. I can't open the program or any InDesign files. I get this error message:
"adobe InDesign CS5 has stopped working, a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
i have tried re-installing the program and it doesn't help.
does anyone know of a solution - i'm desparately working against a deadline.
thanksNo doubt.
I'm not sure what else to try, except do it again. Make sure before installing again that you are logged in as an administrator and that User Access Control is turned off. I'd also run the configuration utility and turn off any non-essential startup programs an services, especially anti-virus, anti-malware, browserhelpers and toolbars, messengers, iTunes, and third-party firewall. -
My mouse was scrolling 'normally' and has stopped scrolling down. Any suggestions?
My mouse was scrolling down 'normally' but has stopped scrolling down, forcing me to use the less convenient drag-down bar at the right hand side of the screen. It continues to scroll up. 'Settings' doesn't seem to offer a 'restore' scroll down. Any suggestions?
This
http://store.apple.com/us/product/MB112LL/B/apple-mouse?fnode=1c74cb6b5804af5dd2 c0d0c69b4368ad5cc935abc3ee6c01df3379247a…
shows that your mouse yo have a scroll button on the top surface
The link
http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT3226/HT326.mov
that
den.thed
provided shows how to clean that scroll button
Here is YouTube video too:
https://www.youtube.com/watch?v=3Su6JDxYqAM -
InDesign CS6 "has stopped working" on Windows 7.
Adobe Community,
I just bought a new computer and am in the process of downloading my standard set of programs. I'm testing everything out and InDesign fails to stay open past the new project window. The error just reads the it has stopped working and then windows closes it. I got it to work once or twice as an administrator by right clicking on the launch icon and running it as such. But this doesn't always work. I ran into a similar issue with photoshop and resolved it by changing the cache location under the preferences menu. InDesign doesn't have this setting though so I'm out of luck. Anybody come across the same issue? Windows doesn't give me any more specific error information. I'm not sure what to do at the moment.
Help?So this is what the event viewer is showing me. Any thoughts? I looked into some other solutions from the suggested thread but had no success.
Log Name: Application
Source: Application Error
Date: 2/23/2013 4:58:19 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Randolph-PC
Description:
Faulting application name: InDesign.exe, version: 8.0.1.406, time stamp: 0x50335e39
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x788
Faulting application start time: 0x01ce1210dbdb1144
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 218ed7a5-7e04-11e2-a174-94dbc90d401d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-23T21:58:19.000000000Z" />
<EventRecordID>2552</EventRecordID>
<Channel>Application</Channel>
<Computer>Randolph-PC</Computer>
<Security />
</System>
<EventData>
<Data>InDesign.exe</Data>
<Data>8.0.1.406</Data>
<Data>50335e39</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.1</Data>
<Data>4d5f0c22</Data>
<Data>40000015</Data>
<Data>0008d6fd</Data>
<Data>788</Data>
<Data>01ce1210dbdb1144</Data>
<Data>C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe</Data>
<Data>C:\Windows\system32\MSVCR100.dll</Data>
<Data>218ed7a5-7e04-11e2-a174-94dbc90d401d</Data>
</EventData>
</Event> -
Adobe InDesign CC has stopped working windows 8
I updated Indesign CC, as prompted, and have ran into the following problem:
Source
Adobe InDesign CC
Summary
Stopped working
Date
12/18/2013 12:45 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe InDesign CC (64 bit)\InDesign.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 9.1.0.33
Application Timestamp: 51f6923a
Fault Module Name: SETTINGSINCLOUD.APLN
Fault Module Version: 9.1.0.33
Fault Module Timestamp: 51f696c0
Exception Code: c0000005
Exception Offset: 000000000002a90a
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: bc99
Additional Information 2: bc9915e80cab101fccbb74842ffce44c
Additional Information 3: e51a
Additional Information 4: e51a630f1f1e650aa3f48d7f5705ee0c
Extra information about the problem
Bucket ID: f40b10f0001fd272a5ce204d89a3a95a (125314347)
I've checked my other CC progams and there is no problem with them.This is weird. I re-built my PC a couple of weeks ago and re-installed all the Adobe CC products that I use. Before that, I always found the InDesign defaults file with no trouble. However, now it is nowhere to be found. The path you give in Replace your Preferences doesn't exist. There isn't even an 'appdata' folder. I have searched the whole of the drive and found neither appdata nor InDesign defaults. I have launched Id many times since the re-build, but the path has not been created. Could appdata be hidden? If so, how do I reveal it? All help appreciated.
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Indesign cs6 has stopped working and needs to close in windows 8
We have Adobe InDesign CS6 installed on 2 different computers and on both computers it frequently crashes saying "cs6 has stopped working" and closes the application. Restarting it ok for a while and then the same thing happens. We have uninstalled and reinstalled to no avail, no other Adobe products are installed.
Try trashing the prefs. See Replace Your Preferences
-
My IPAD 2 screen has stopped scrolling
My IPAD screen has stopped scrolling
What do you mean by "scrolling"?
If it's in a particular app, force quit the app.
You could also power off, and then turn it back on and see if that helps.. -
My mouse wheel has stopped scrolling up
I've had the Mac Might Mouse for about 5 months now when all of a sudden the scroll up function on the ball has stopped working. I could feel something mechanically happen when this stopped functioning. Please let me know if there is a way I can fix it. The mouse wheel will still scroll left, right and down. Thank you.
The MagicMouse is covered by the same on-year warranty as all Apple products - if it has stopped working properly take it to an Apple store genius bar where they can either find out what is wrong or replace it.
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Indesign CS6 has stopped finding Fonts
Hi, I'm working on InDesign Cs6 and I'm having trouble with fonts. The program has suddenly stopped picking up fonts I have been using for years. For some reason, even though the fonts are all installed and I have used them all many times, Indesign is only picking up what looks like the first font in the family. For example, in the Galliard font family it is registering the Bold font but the Italic, Bold Italic and Roman fonts are all shown as "missing". It's happening with a whole long list of them and I have no idea why.
The computer hasn't changed, no files have been moved and the only changes I made to my font folder was adding a new version of Helvetica, which was done days ago and I never had any issues until now. And even that brand new Helvetica is registering as missing. The files with the fonts have not been edited in any way either.
I tried typing something in Galliard just to test whether it was an issue with the files I'm using but it is missing from my list of fonts. When I type Galliard into the font list it appears and has Roman listed as the style but the second I hit enter to apply the font it switches to bold again and roman disappears from the font style list.
Any suggestions?Recently suffered the exact same problem. Solution was (for me) to delete and reinstall Indesign CS6.
Like you, I am a very long . . . like from the beginning . . .CS products and their earlier Adobe incarnations . . . way back when.
Like you, I was caught by surprise when trying to complete a pro bono nonprofit project, Indesign could not find the fonts beyond the first few lines of a paragraph. Then, all the text was highlighted . . . pink. Continuing to type . . . text and curser disappeared.
Tried "find font." No joy. Tried deleting Indesign "preferences." Semi-joy. Lasted only for a few paragraphs, then the problem came back.
Have you recently bought or upgraded to Nuance Omnipage Ultimate (Omnipage 19)? That upgrade was the only addition to my Windows 8, 12mb, system before I started having project stopping problems. Send at least one other similar complaint within the last week.
I opted to uninstall and reinstall Indesign . . . because I do weekly updates . . . with Windows 8 system backups with a system image. The desired system image would not have included Omnipage Ultimate. -
Error message: Adobe InDesign CS5 has stopped working
Hi,
I am having a strange problem. When I open an InDesign file, I get the error message above. Then windows is looking for a solution. I close the window and reopen the file and it opens right up. This problem does not occur if I open InDesign first then open the file. Only when I try to open the file and InDesign starts to run. I am running Windows 7 64bit. Any ideas out there?After an uninstall of InDesign and the antivirus software, no solution to the problem. I went into the startup menu and started doing selected start ups. I was able to narrow down the conflict to the "windows management instrumentation" program. When this is not running, I get the message that my ID has reached its activation limit and I need a new number or it needs to be deauthorized on at least one computer. There are a couple of other programs that need WMI to run as well. I did go in and delete the preferences since nothing I had was hard to recreate. Can the other files in the cache be deleted as well? Will ID look for them and recreate them such as the one in the recovery folder? Anyway, I had one document that I have been working on be rescaled-very strange. Everything else was unchanged. One other thing, when I would get the error message, I would close and then reopen the document without any problem. However, when I closed it again, even if all i did was view it without changing anything, I would get the prompt if I wanted to save the changes.
So does that help at all in narrowing down the problem? I have reinstalled the antivirus, and it did not affect anything. As long as I don't run WMI, I don't get the error message.
thanks,
Clark -
InDesign Licensing has stopped working.
I just got CS4. I tried to open InDesign and a window pops up saying that the licensing for this program has quit working. I need to get this fixed ASAP!
Just got CS4? CS4 has not been sold through legitimate channels years and
is now about 5 versions out of date.
Where did you get it and what system are you trying to run it on?
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