InDesign CC no longer packages fonts when I need to send a project to the printer

  Hey Adobe team: Long-time user from when Photoshop was but a sprout. I recently upgraded from Creative Suite 6 to Creative Cloud and have run into a troubling problem. InDesign CC no longer packages fonts when I need to send a project to the printer. This meant that I had to completely redo a project on deadline for a problem that I’ve never had before. How is this possibly helping your users? And is there a solution in the works or do I need to cancel Creative Cloud and go back to CS6?

@OurPlace
First of all, you are not addressing any Adobe team. These forums are primarily supported by volunteers who are not Adobe employees and don't officially represent Adobe Technical Support.
That having been said ...
There was nothing done specifically with InDesign 9 or 10 (the CC and CC 2014) versions of InDesign to change or disable packaging of fonts when packaging a document. It should be absolutely no different from InDesign 8 (the CS6 version).
Troubleshooting hints:
(1)     Make sure you check the Copy Fonts (Except CJK and TypeKit) option in the package dialog.
(2)     Make sure that you are not using any CJK (Chinese, Japanese, and Korean) complex fonts that we specifically will never put into a package.
(3)     TypeKit fonts won't package.
(4)     Make sure that your file system permissions are such that InDesign can create all the necessary directories and subdirectories for the packaging operation.
(5)     If on MacOS, exit InDesign and try forcing a clearing of your system font cache and then reboot.
(6)     Exit InDesign and then find and delete all files on your system with filenames of the form AdobeFnt##.lst where ## is a two digit number; don't delete any other files that start with AdobeFnt. Then reboot and restart InDesign.
(7)     Reset InDesign's preferences that may have become corrupted. For Windows, start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files. For MacOS, while pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
One of these should either address or resolve your problem. Again, we at Adobe are not aware of any generic issue with packing fonts with InDesign.
          - Dov

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