InDesign CC not opening files

I have a quick question regarding my files. I currently have InDesign CS 5.5 on my work computer and InDesign CC on my laptop. I am waiting for my work to approve the InDesign CC for work. In the meantime, I downloaded a free 30 day trial. Any thoughts as to why I cannot open files from my laptop (InDesign CC) on my work Desktop (downloaded free trial of InDesign CC). I can't even open filed I created with InDesign CS 5.5 on my work desktop anymore. Help would be SOO appreciated! I hope I didn't loose all of these files!

aklevorn wrote:
I just tried opening them right in InDesign and they are working! Sorry for my silly error. I am new to this... Thank you for your help!
I'm guessing that means you were trying to double-click a file to open. When, as Bob suggests, the file association is damaged it usually means there is a problem with the installation (this can be caused by uninstalling an older version after installing a new one), and it's generally easier to reinstall to get full funtionality. You can set a file association through Windows, but you won't see the correct icons for each version.

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@Emily,
It usually only confuses a discussion to open a new thread on the same subject.
I'm directing you back to the original discussion you opened earlier today instead of starting another one:
http://forums.adobe.com/thread/1292390?tstart=0
I'm also locking this discussion.

I need to make a pdf document, made in photoshop, 'page turn' and then add it to my website. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

I need to make a pdf document, already made in photoshop, 'page turn' and then add it to my website as an e-brochure. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

Hello waitingone,
please try this (all terms are translated from my German programs to my best knowledge):
1. Did the creator of the pdf file enable the import options?
2. See import options: choose an other visibility option for your layer.
3. Let you show the import options and click into one with a black background and try these out (often a gray is selected).
4. See trimming: try the different modes there. Often works: "Media".
5. Is the pdf file (eg from Word) correctly created?
6. Is the PDF file protected? >>> no import possible.
7. If that does not help, store the pdf file in Acrobat, repair possible errors, run the PDF Optimizer before placing in InDesign.
Good luck!
Hans-Günter

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I updated to Mac OS X Maverick and all the sudden my InDesign and Illustrator will not open files off of my works network. I read somewhere about installing the new Java update may help fix it, but I tried it and it did not. I have restarted my computer and reset the connection to the server multiple times, but it does nothing.
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If you had asked before you did this I would have told you not to move to Mavericks unless you were prepared for problems. I’m not a proponent of upgrade installations for operating systems and there’s no way to eliminate that as the cause.
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http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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1. double-click file in the Finder (e.g in a Folder on your Mac or on your Mac desktop etc.)
2. select file and choose "File... Open" command-o in the Finder
3. drag file to the application icon in the Finder.
4. Select file in Bridge and double-click, choose File.. Open.. or Drag icon to InDesign icon in dock.
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This happens to any InDesign file that has a "#" (pound sign, number sign, or hash) in the filename or in the file path (any parent folder).
To reproduce
Name an InDesign file Test#.idd Try to open it in the Finder or Bridge (as opposed to the "Open" dilaog of InDeisng itself).
"Solution"
The file WILL open using File... Open... command-o while in InDesign application.
Rename the file or folders that have a "#" (shift-3) in the filename.
Report to Adobe if it bugs you.
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Untested in Panther or before and
Untested with CS3 and earlier in Snow Leaopard.
Anyone have those and want to try this... ?

In case this really bothers you: we've added a workaround for this into Soxy. If you enable the option, these documents will open fine on double-click.
You need Soxy 1.0.7 from:
http://www.rorohiko.com/soxy
Go to the 'Soxy' - 'Preferences' - 'Other' dialog window, and enable 'Open InDesign via Script'
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Photoshop not opening files

Photoshop CS5 will not open files. Occasionally if i try to open a .psd file that has already been created by double clicking on it in its folder, it will open but I will hardly be able to edit it. For example, the brush tool does not work, crop tool, resizing image etc. I had this problem 2 weeks ago. I uninstalled adobe creative suite, ran the adobe cloud cleanup tool and then reinstalled the programs and everything worked again. However after a week everything suddenly went back to the way it was again. Very frustrating! I might as well mention that at the same time as Photoshop "crashed" I also became unable to drag objects in Illustrator and InDesign.
I am not very good on the technical side so I just copied all my performance info below. I am working from a laptop with a mouse plugged into the usb port. Is there any other details you need to know?
Thank you in advance for your help!
Alisa
Component
Details
Subscore
Base score
Processor
AMD Athlon(tm) II Dual-Core M320
5.0
3.0
Determined by lowest subscore
Memory (RAM)
2.00 GB
5.5
Graphics
ATI Mobility Radeon HD 4200
3.0
Gaming graphics
894 MB Total available graphics memory
3.4
Primary hard disk
199GB Free (254GB Total)
5.8
Windows 7 Home Premium
System
Manufacturer
LENOVO
Model
0873
Total amount of system memory
2.00 GB RAM
System type
32-bit operating system
Number of processor cores
2
64-bit capable
Yes
Storage
Total size of hard disk(s)
283 GB
Disk partition (C:)
199 GB Free (254 GB Total)
Disk partition (D:)
28 GB Free (29 GB Total)
Media drive (F:)
CD/DVD
Graphics
Display adapter type
ATI Mobility Radeon HD 4200
Total available graphics memory
894 MB
      Dedicated graphics memory
256 MB
      Dedicated system memory
0 MB
      Shared system memory
638 MB
Display adapter driver version
8.681.0.0
Primary monitor resolution
1366x768
DirectX version
DirectX 10
Network
Network Adapter
Atheros AR8132 PCI-E Fast Ethernet Controller
Network Adapter
Broadcom 802.11n Network Adapter
Network Adapter
Microsoft Virtual WiFi Miniport Adapter
Notes
The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits.

With 2 gigs of RAM you are just too out of date for modern software. Try bumping RAM up to max of 4 gigs.
Ideally you should be running the 64 bit OS with 8 gigs of RAM.

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I'm having a issue with Illustrator not opening files (eps or ai) either from the server or my desktop, opening original from Indesign, double clicking a file or from the menu 'open file'. I have to end up quitting Illustrator, then open the file from one of the methods above. Same days it all works fine then other days it doesn't. Quite confusing.
I've uninstall then reinstall Illustrator previously and it seemed to work fine for a while then it started doing it again.
And I've tried finding the info on the forums for Illustrator. If its there please point me to the right place.
Illustrator CS6
Mac running OS X 10.9
10GB of Ram
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Regards
Aaron Elmiger

Aaron,
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1) Close down Illy and open again;
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http://www.adobe.com/support/contact/cscleanertool.html

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Please repost in the InDesign forum. It sounds like a permissions issue. Please state your OS, your version of InDesign, and the location of the files that you cannot edit.
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InfoSpoke fails with message "Could not open file on application server"

BW Experts,
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Hi Nagesh,
Thanks for helping out.
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(red icon) Request No.147515
0 Data Records
Runtime 1 sec.
(red icon)Run No. 1
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Runtime 1 sec.
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%%[Page: 1]%%
%%[Page: 2]%%
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%%[ Error: invalidfont; OffendingCommand: show ]%%
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Hudechrome wrote:
Sorry! Ignore it.
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Platform and OS?
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InDesign CC not opening files

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