Indesign cc requires an update to folio builder

I tried deleting the AAMUPDATER as advised but this only created a new problem.  Folio builder still requires an update but now none is available.
I was really stoked about trying the ipad app builder for our magazine, and kinda bummed i can't even get started.
any help would be great.
(this may be in the wrong forum, but I can't find anywhere else to message)

If you obtained a copy of CC via one of our pre-release programs post your question in the associated forum for that pre-release.
Neil

Similar Messages

  • About update the Folio Builder.

    In InDesign CS6, not able to update the Folio Builder. However, CS5.5, it is enabled.

    Download and install from http://www.adobe.com/downloads/ if the Help>Update in Indesign CS6 is not showing any updates for DPS Tools.

  • Update new Folio Builder Panel but not the Folio Producer Tools?

    Hi Guys
    I was prompted to update the Builder Panel so I have done this now. I have read some older posts from last week about the new producer tools with new interactivity inside MSOs.
    Is everybody still having problems with this update or has the bug been fixed now?
    I'm not on such a tight deadline but I don't want any problems! Should I hold fire on updating the Producer tools?
    Cheers
    Gemma

    You can update the viewer builder panel independent from producer tools.
    So you can stay on version 17 of the tools but you need the current folio
    builder panel.
    —Johannes
    (mobil gesendet)
    Am 31.01.2012 12:47 schrieb "BHPforum" <[email protected]>:
       Update new Folio Builder Panel but not the Folio Producer Tools? created by
    BHPforum <http://forums.adobe.com/people/BHPforum> in *Digital Publishing
    Suite* - View the full discussion<http://forums.adobe.com/message/4175766#4175766>

  • I updated the folio builder and now my indesign just hangs when i start it

    what am i supposed to do?

    Try clearing the local folio cache:
    On Mac /Users/user name/Library/Preferences/ StageManager.<long_guid>/Local Store/
    Please delete following cache file/folders:
    *    #SharedObjects
    *    Dmp folder
    On PC, C:\Users\user name\AppData\Roaming\StageManager.BD092818F67280F4B42B04877600987F011 1B594.1\Local Store is the path and delete those two folders.
    You'll wind up losing any local folios you created, but it may help with your issue with the panel not opening.
    Neil

  • Can not update folio's since latest Folio Builder panel update

    I want to add articles to my folio, but since the latest update after uploading one page (say vertical) the Folio Builder keeps spinning (see image) and if I log on to the website it syas articles are corrupt.
    Now I need this folio to be updated before tomoroow and I'm stuck here?
    Bug?
    Os X 10,6, InDesign CS5,5 7.5.2, Folio Builder 1.7
    See screenshot.

    It looks like we are experiencing the same problem. (See http://forums.adobe.com/thread/924524?tstart=0) The common thread seems to be uploading pages as PDFs -- the publication I was working on was also set up that way.
    SB

  • Folio Builder Articles Update broken?

    I cannot get Article Update to work since updating the Folio Builder panel. The file seems to compile and upload. But after the upload a gray spinner appears next to the article in the panel list, and I'm unable to access it. I've let it run for 20-30 minutes to see if it was just a slow connection, but it seems to be stuck.
    The only workaround seems to be to delete the article and select Add to upload it from scratch, losing all of the article properties in the process.
    After selecting Upload, nothing in the Folio Builder panel works until I delete the article with the spinner, then close and restart InDesign.
    Article thumbnails are missing now, too (but only on articles uploaded with the new builder panel). And I can't open articles from the Folio Builder panel any more.
    Using InDesign CS5.5.
    SB

    Not sure if anyone still has this issue... I have Adobe InDesign CS6, with the newest updated version of DPS. I was having the same issue when adding articles, the pin wheel would just run without end, tried all different formats, nothing.
    Finally, I realized that I had been working off of an InDesign file located on a server, so I Packaged my InDesign File and transfered all my files onto my local Hard Drive (onto my MacBook Pro)
    Tried the steps again and voila!
    Worked for me
    -Dan

  • Folio builder update issue

    Was prompted to update folio builder on my Windows 7 PC running InDesign CS5.5. Did so, restarted, launched InDesign and once again was prompted to access folio builder update. Tried it again, same result.
    Tried updating both folio producer and folio builder, got the same results.
    Still getting the prompt "A newer version of Folio Builder is available for download."
    Any ideas on steps to rectify?
    Thx

    I found a solution to my problem, which is kind of similar.  Hopefully this can help others who get the update folio builder request, even when its been updated.
    I found Indesign CS6 + Folio Builder has some type of glitch on my Windows 7 machine.  If the folio builder window is open when I open Indesign, it will close as soon as Indesign starts up.  When I open the Folio Builder panel it will always ask me to update the folio builder, even though it is fully updated.
    The solution for me, is to make sure the folio builder panel is always closed when I close down Indesign.  In this way when Indesign is opened, the folio builder panel does not open automatically.  I then wait for a few seconds after Indesign has fully opened.  Once it's fully open and ready to go, I open the folio builder panel and viola the folio builder panel opens correctly and I'm signed in.

  • CS5 Folio Builder Panel Update - Panel Gone

    I just updated the Folio Builder Panel for CS5 on Mac to the latest version (Jan 26, 2012) and when I run InDesign, the Folio Builder Panel is no longer there. Also, the CSLive panel gives me an "internal error" message. I installed the updates on my PC for CS 5.5 and it all seems to work. However, I need to work in CS5 for this particular project. Is this a known issue? How do I remedy the situation? In case it matters, I also updated the Folio Producer Tools (Jan 17, 2012), as well.

    So, I ended up getting everything ironed out, though it took a couple of hours of trying various things. Essentially, the Folio Builder Panel was installed, however Indesign was not seeing it. I tried uninstalling and reinstalling Indesign, but that didn't remove the Folio Builder Panel, and did not "refresh" it to become visible.
    Ultimately, I had to go throught the app folders and manually uninstall the extension. After reinstalling, the panel showed up. However a new problem emerged. Indesign was trying to login to my account but just spinning and nothing was happening. I could not cancel the "sign in" attempt. Finally, this was resolved by opening key chain and deleting the Adobe entry from there which allowed me to reenter my credentials.
    Whew. Thank goodness that's over. (until the next update, that is).
    Hopefully, this can save others some time who may run into this. Seems like it was a bit of a fluke.

  • Indesign Cs6 crashes when opens Folio Builder Panel

    Hi, Indesign CS& crash when I open Folio Builder panel, i´ve already re-installed Indesign and the correct DPS Desktop Tool patch. At first it works perfect but after the firs restart of my pc it crashes again. Anyoe can help me?

    Thank you! InDesign now works as it should - can open PAGES panel. Only one snag - Dreamweaver and Illustrator could not be installed. Error message below.
    I don't use either so not a major crisis for me. Thank you for the solution! Appreciate your help.
    Error message:
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example,  ERROR: DF024 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Dreamweaver CS6 12.0.0.0 {8ACD4814-788B-11E1-AC70-A860A781E0D9} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 84)
    ----------- Payload: Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)

  • Version 19 Release - Update Folio Builder panel

    Digital Publishing Suite released a mandatory update to the Folio Builder panel as well as a new version of the Folio Producer tools. You can view a list of new features here: What's new in this release.
    Should you update the Folio Builder panel?
    Yes, or you won't be able to use the panel. Note that updating the panel does not affect your version of the DPS tools.
    Should you update the Folio Producer tools?
    If you're in the last stages of publishing a folio, if you have an important presentation coming up, or if you created a custom viewer using a previous set of tools and don't want to update your viewer app yet, install only the Folio Builder panel.
    If you install the new Folio Producer tools and create a folio, you cannot view it in the current Adobe Content Viewer on the iPad (until Apple approves the new version) or with a custom viewer app that hasn't been updated to v19. If you try to open a new folio in an older viewer, a "Please update your app" message appears.
    If you have a Professional or Enterprise account, you can use the Viewer Builder to create a custom version of the Adobe Content Viewer so that you don't have to wait for Apple to approve.
    For links and addition installation information, see Installing digital publishing tools.

    Hi I give the audio file the same mistake all the foils. please help!
    This issue occurred after the builder and the tools of updates to Folio

  • UPDATE: Install new Folio Builder panel

    The Folio Producer tools on the web were updated July 21. Please update your Folio Builder panel to make sure that it's in sync with the web client. The links for downloading the 1.1.2 update will appear on the main DPS installer pages:
    Mac OS: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh
    Windows: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Windows
    Note that there is a difference between installing the new Folio Builder panel and updating the authoring tools. Whenever there is an update to the web client, you should update the Folio Builder panel. However, when the new version of the authoring tools (Overlay Creator panel and plugin) becomes available, you have a choice of updating the authoring tools or continuing to use an older release. For example, you may want to continue using an older set of authoring tools so that you can continue to work on folios for a custom viewer that you created, and you don't want to update that viewer app in the store every time a set release comes out.
    The v14 authoring tools will be available later, when all the viewers are approved in the stores. The new version of the Viewer Builder app is scheduled for release early next week. You'll be able to specify languages and use in-app billing for Android viewers.
    When you update your Folio Builder panel, you will be able to do the following:
    * Re-order articles in the Folio Builder panel by dragging and dropping
    * Unshare folios with individuals
    * Upload large articles (the limit increased from 100 MB to 2 GB)

    OK, I've done this.
    To test what's happening for sure, I have uninstalled and re-installed time and time again, step by step. Here's what I get:
    1. install Digital Publishing Suite: I can sign in to Folio Builder
    2. install patch 1.0.1: I can sign in to Folio Builder
    3. install patch 1.1.1: I can sign in to Folio Builder
    4. install patch 1.1.2: I cannot sign in to Folio Builder
    Here are the messages I get when I try to sign in with 1.1.2. It's always one or the other, at random.
    On my Mac at home, I can sign in without problem. Could it be a firewall issue with the Windows computers at the office? If the sign-in system has changed, please tell me what Adobe has done so that I can communicate this to our IT support.
    In the meantime, I have downgraded to 1.1.1 so that I can continue working with DPS.
    Ali

  • After update Folio Builder Panel 1.1.3. articles keep on loading

    Hi all,
    After updating the Folio Builder Panel as requested (by the panel it self), we are unable to acces any articles. A loading icon keeps on animating and the article-folders stay grey. Does anyone know how to fix this problem?
    Looking forward hearing from you.
    Regards,
    Remco van den Hout

    The good news, your'e not alone. The bad news... Adobe doesn't really have a fix at this point.
    It's a problem where the DPS thinks you are trying to update those articles, and they don't ever get reset to a state of "updated". The only fix I was able to do, unfortunately, was to trash the folios and reupload the whole thing again. It's unclear at this time where the problem was introduced so it might take a while for a fix.
    It was a major pain to have to do this stuff over again – but I know that the issue has been documented and they are looking into it.
    I recommend you make a sidecar.xml file with all the folio descriptive copy. This way, if you have to do this process another time, you can import the sidecar file and it will populate all of your articles again a lot faster. You might have to still adjust the order in a few cases... but it works pretty well. Info on that here:
    http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60606c7754128c7a9c00e-7f ff.html
    Steve

  • Still error update Folio Builder

    Allright, the Content VIewer is approved by Apple.
    Still I got the message that I have to update my Folio Builder (MacOSX, Indd CS5.5)
    Installing the Folio builder again doesn't have any effect.
    How can I solve this problem?

    this is crititcal.
    I have the same experience. since this morning, the folio builder panel has a spinning wheel while loading the folios, if I log out, it keeps telling me that there is a new version. this behaviour is new and occured today after machine restart. uninstalling and re-installing both producer tools and folio builder panel got me the spinning wheel again.
    I cannot even use this offline.
    When I turn off Wifi the folio builder panel still thinks there is a new version.
    someone else experiencing this?
    —Johannes

  • Folio builder panel wont open layout

    I have been working on a Folio. When I sat down to work on my folio, I was instructed by indesign to update my Folio producer tools, which I did.
    Since then I can no longer view any article layout from that folio in indesign. Indeed any folio that I create that does not reside on my desktop give the same problem. I can import articles, add articles and they all upload to the proper place at adobe and I can view them. But I simply cannot open them up through folio builder as I previously.
    The exact error message is as below:
    An error has occurred opening the source file for the article layout.
    The InDesign file for the layout cannot be found.
    Another strange thing that seems to be happening is that the folio will randomly reoder the articles in the folio.
    I have dumped my indesign prefs, tried creating an entirely new project, made a new account and even reinstalled the entire software.
    But the problem of opening an article that I have imported or added to a folio, simply not being found to open has got me stumped. I can't proceed with a major project until I can sort this out.
    Can anyone help.
    Many thanks
    Steve
    The problem initially seemed very similar to the one linked below, but I dont get the content generation error
    http://forums.adobe.com/thread/901804?decorator=print&displayFullThrea d=true

    Hi Casey,
    That is my main concern, I moved nothing. The only thing that has changed is that I had a message pop up that folio builder needed an update (which I did, as I couldn't do any more work in it until I had done this).
    Once I had completed this, I couldn't load any of the files through the builder that I had previously worked on.
    I have just checked the path as per your instructions, and that is totally fine.
    I have created a test project using new fresh files/folios and articles and still get the same.
    There are two things that make this even stranger.
    1. Everything works fine if I work on a folio that has all files in a folder on my desktop. If I work at any other level of sub folder it doesn't.
    and:
    2. The folio will randomly reorder the articles within it. If I put them back where I want them, a few hours or updates later folio builder will re-organise them.
    Totally weird

  • Folio Builder error

    I have just updated the Folio Builder panel, restarted InDesign, and am attempted to upload my latest folio. I receive this error message each time I try to start a new folio:
    The company I produce iPad work for has paid for another years work of the DPS.
    Upon further investigation, in the Acrobat.com window, I get this meesage:
    Our company has renewed for a full year.

    I rang and emailed the company who confirmed my subscription renewal (21 Ausgust 2012) over two hours ago. Adobe had been contacted directly and immediately, I am still waiting to hear something. Not a word. Meanwhile I've missed my deadline. As the eastern states of Australia is two hours ahead, I have about two hours of waiting left for today.
    I am not happy with what has happened. We have paid a year's subscription - I would assume this for that amount of money, it's supposed to work! And not even a courtesy call from Adobe to let me know if any progress has been made... nothing. No email reply. I'm just sitting here waiting. Amazing service Adobe.

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