InDesign CC won't package my files

InDesign CC won't pacakge my graphic files with the following error; "Cannot copy necessary linked file(s).
I have recenly upgraded to CC version of InDesign, using InCopy text files, have never expreienced any issues with packaging before.
I also tried saving back to InDesign CS6 and opening in that version, also with the same error.
Any thoughts or assistance would be greatly appriiciated.
regards
Peter

Still working on figuring this out. But here is a summary of all the issues I am having:
1. When I try to open an Indesign file I SOMETIMES get the following message and cannot open it. (I have correct permissions and the file is not open or locked)
Cannot open the document “filename”. You may not have permission or the document may be open already. For multi-use access, close the file and then lock it using the File . Get Info command in the Finder.
2. When I try to package in InDesign I get the following message: (despite all images definitely being linked)
ERROR: InDesign could not package the document ‘filename’. Cannot copy necessary file(s)
3. When I try to make a PDF in Indesign I get a  box with this message:
1 problem (1 failure) was found with a background task
IN READ below says: “Export: ‘filename’ (1)
However, SOMETIMES it will make the PDF, but some or all images in the PDF are blank boxes. (without warning me)
5. IF I try to export a JPG, the file is blank, but I get no warning that images are not linked.
6. SOMETIMES when I try to drag an image onto an InDesign file I get this error message:
Cannot place this file. No filter found for requested operation
So far, we have used one file to make a bunch of tests, let's call it "filename." If I simply dragged the .indd file to the desktop, it does not help at all. If I drag the .indd and all it's links to the desktop, it will PDF and package just fine. If I take the Indesign file and all it's links and put it on the server in ONE folder (so basically the links aren't all over the place on the server, but in one spot), it will package and PDF just fine...
So, I'm still slightly clueless. My guess is it may be the server, but IT does not think that is the case. Could it be a combination of issues?

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