InDesign command problems

I work with Adobe CS 5. Using Configurator 3, I have created a panel in InDesign for the commands I use most often. However, I have run into the following problems:
Some commands (e.g., Margins and Columns or Span Columns and some others) give me only a split-second flash of (presumably) a dialogue box but then nothing more.
Some commands don't ever respond.
Some commands work at first, but then, if I edit or recreate the panel, some of the previously working commands (e.g., Insert Hair Space, Clear Overrides, and some others) simply
stop working.
Also, I have tried to use some Widgets, but they never show up (e.g., the horizontal rule or the rectangular container). No color adjustments seem to be available for the panel, and nothing adjusts automatically.
Some commands that I find inside InDesign -- such as the Balance Columns or Unbalance Columns commands that should be available on the control panel -- don't show up in searches on either word.
I can edit a panel and sometimes get some of the previously working functions back, by removing them and placing them again. But that doesn't work every time (and is annoying to have to do), and even this does not help the commands that have never responded or which only flash me and then are gone. Nor does completely trashing the original panel and recreating from scratch fix the latter condition, though sometimes when I do this, some of the commands that have occasionally worked will again work in the new panel. But usually, some others that worked previously, now won't.
SUMMARY: It seems the commands that WILL work, won't work consistently. And the ones that never worked yet, never will.
Configurator 3 seems to be a great idea -- I was very happy to find it the other day, and the presentation video I watched about its upgrades for CS6 seemed encouraging. But so far, it does not seem like an idea whose time has come ... unless there is something I'm doing wrong or some reason why some commands don't work in CS5. If this is the case, please let me know. I also use Photoshop extensively and wanted to create a panel for it, but I'm not going to bother if Configurator 3 is truly so inconsistent as it seems.
Does anyone have any thoughts, advice or experience with the program along the above lines?

I'm sorry to hear that. If possible, could you send you panel to [email protected]? I will have a look.
Do you make sure that you selected InDesign CS5/CS5.5 when creating panel for InDesign CS5?

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